Motability Scheme at Caffyns Volkswagen Brighton

4.9
Rating 4.9
(76 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Victoria Road
Portslade
Brighton BN41 1XD
GB
Phone Number
Call Caffyns Volkswagen Brighton on 01273 610585
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Jack Taylor
  • Joseph Reidy
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Timothy Stace
  • Adam Dyer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Caffyns Volkswagen Brighton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Caffyns Volkswagen Brighton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Caffyns Volkswagen Brighton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Caffyns Volkswagen Brighton on 01273610585 to make an appointment with our Motability specialist.

Reviews at Caffyns Volkswagen Brighton

  • Rating 5.0
    So far so good, just need to see if we can get then electric charger sorted out fingers crossed
    Response from Caffyns Volkswagen Brighton
    Hello Lesley,

    Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that your experience with the Motability Scheme at Caffyns Volkswagen Brighton has been positive so far.

    We understand the importance of getting the electric charger sorted out, and we're here to help ensure everything goes smoothly. Please feel free to reach out to us if you have any questions or need further assistance.

    Thanks again for your feedback, and we look forward to continuing to serve you.

    Best regards,
    The Caffyns Volkswagen Brighton Team
  • Rating 5.0
    Excellent work and service!
    Response from Caffyns Volkswagen Brighton
    Hello Rachel,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Caffyns Volkswagen Brighton. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Caffyns Volkswagen Brighton Team
  • Rating 5.0
    Ella was brilliant. Nothing was to much trouble and went over and above to explain everything.
    Response from Caffyns Volkswagen Brighton
    Hello Mark R.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Ella at Caffyns Volkswagen Brighton. It's fantastic to know that she went above and beyond to ensure everything was clearly explained and that nothing was too much trouble. We strive to provide exceptional service to all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Caffyns Volkswagen Brighton Team
  • Rating 5.0
    Very helpful good communication felt very happy and confident to drive my new car
    Response from Caffyns Volkswagen Brighton
    Dear Linda, thank you for the 5-star review! We are thrilled to hear that you found our communication helpful and that you feel happy and confident driving your new car. Our team at Caffyns Volkswagen Brighton is dedicated to providing the best possible service, and your kind words are truly appreciated. Enjoy your new car!
  • Rating 5.0
    Excellent
    Response from Caffyns Volkswagen Brighton
    Hi Bradley, Thanks for your review, its very much appreciated by the team
  • Rating 5.0
    Excellent service
    Response from Caffyns Volkswagen Brighton
    Hi Claire, thank you for sharing your positive experience. The team will be delighted to hear your comments. Have a great day!
  • Rating 5.0
    Highly recommend these guys and Joseph was amazing
    Response from Caffyns Volkswagen Brighton
    Hi Amanda, Thank you for this fantastic review. We're delighted that you found our service efficient and professional.
  • Rating 5.0
    great they where really helpful
    Response from Caffyns Volkswagen Brighton
    Hi Zahra-ann, thank you for sharing your positive experience. The team will be delighted to hear your comments. Have a great day!
  • Rating 5.0
    Nice and professional
    Response from Caffyns Volkswagen Brighton
    Thank you for taking the time to post a review, Hanka. We're thrilled to hear you enjoyed your experience with us. Have a wonderful day!
  • Rating 5.0
    Excellent service. Dealership is second to none.
    Response from Caffyns Volkswagen Brighton
    Hi Leslie, Thank you for the five-star rating! It's great to have your recommendation. We hope you have a great day!
  • Rating 5.0
    Good
    Response from Caffyns Volkswagen Brighton
    Hi, Logyn, Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by.
  • Rating 5.0
    The handover was easy and Joseph was really helpful
  • Rating 5.0
    Joseph was incredibly helpful and polite. He went out of his way to make sure we was happy with anything and had all the information we needed.
  • Rating 5.0
    Friendly and helpful staff all round. All questions answered and concerns listened to.
  • Rating 5.0
    Joseph was extremely helpful and polite. He went out his way to help us and to make sure we was happy with everything!
  • Rating 5.0
    Very nice
  • Rating 5.0
    Really friendly and explained everything so I could understand it
  • Rating 5.0
    Very helpful and patient salesman!
  • Rating 5.0
    Offered same week appointment, good service
  • Rating 5.0
    Joseph Reidy was absolutely brilliant. I went to the dealership believing I knew what car I wanted for my Son’s needs and I was very adamant about that. Joseph said it was his job to go through all the options with me, and to be fair I was pretty dismissive. We went through the options. Joseph asked if I had considered an EV and I said no I was very sceptical. He listened to my Son’s needs and is as a family, and our AP budget, he then suggested I test drive the id4. I said ok but wa sure I wouldn’t like it. I test drove it and loved it. Joseph did his job way above and beyond what I would have expected.

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