Motability Scheme at Steven Eagell Toyota Canterbury

Motability Scheme at Steven Eagell Toyota Canterbury

4.8
Rating 4.8
(60 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Broad Oak Road
Canterbury CT2 7RB
GB
Phone Number
Call Steven Eagell Toyota Canterbury on 01227 671568
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Simon Delo
  • Rhys Moore
  • Charlie Dadswell
  • Samantha Farmer
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Mark Buckett
  • Nigel Caswell
  • Joshua Grant
  • Hannah Donaldson
  • Phillip Murphy
  • Kirsty Miller
  • Raymonde Sweeney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Steven Eagell Toyota Canterbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Steven Eagell Toyota Canterbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Steven Eagell Toyota Canterbury can help you by: * Confirming your eligibility for the Motability Scheme * Supporting you in choosing the right car * Arranging a test drive * Ordering and supplying your new Motability Scheme car * Servicing and maintaining your car Contact Steven Eagell Toyota Canterbury on 01227671568 to make an appointment with our Motability Scheme specialist.

Reviews at Steven Eagell Toyota Canterbury

  • Rating 5.0
    Very polite had a courtesy car handed over all good service was excellent can't wish for a we good company no complaints was however in fact praise all the way
    Response from Steven Eagell Toyota Canterbury
    Hi Allan, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Great Customer service. Incredibly helpful and made the entire thing easy and unstressed
    Response from Steven Eagell Toyota Canterbury
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Rosie. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Professional quick and superb thank you
    Response from Steven Eagell Toyota Canterbury
    Thank you Josaine for sharing your experience with us. See you again soon!
  • Rating 5.0
    Great customer service. Very informative and made things easy and stressfree.
    Response from Steven Eagell Toyota Canterbury
    Rosie, we're thrilled you had a positive experience. Thank you for choosing Toyota Canterbury, we look forward to seeing you again soon.
  • Rating 5.0
    Very good very informative nice manner explained everything very happy
    Response from Steven Eagell Toyota Canterbury
    Thank you so much for your kind words, Allan. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Perfection
    Response from Steven Eagell Toyota Canterbury
    Hi William, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    I can’t fault it nothing was to much trouble Probably the best experience we have had

    And the coffee added to the experience it’s it’s the little things that matter as much as the big things
    Response from Steven Eagell Toyota Canterbury
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Arron. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Excellent all round
    Response from Steven Eagell Toyota Canterbury
    Hi Andrea, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    exceptional customer care and customer service you serviced my car you insured that I was informed you collected my car and returned it. Clean and tidy with a treat of sweets you’ve treated me like a VIP and I really appreciate your outstanding customer care. The person that collected my car and brought it back was an ambassador of your excellent service much appreciated thank you so much
    Response from Steven Eagell Toyota Canterbury
    Hi Joanne, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Amazing sales by Sam. She is polite, fun and very knowledgeable. Would highly recommend.
    Response from Steven Eagell Toyota Canterbury
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Ian. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Couldn’t fault the dealership on handover of our new electric car. Ever so helpful and very thorough in explaining everything. Would thoroughly recommend them. They took their time in explaining it all.
    Response from Steven Eagell Toyota Canterbury
    We are happy to hear that you got exactly what you wanted out of your car-buying experience with us Phillippa. We wish you safe travels in your new car and look forward to seeing you again soon!
  • Rating 5.0
    Perfect from start to finish.
    Antony at the dealership went above and beyond to make the whole thing very smooth x
    Response from Steven Eagell Toyota Canterbury
    Hi Thomas, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Sam was brilliant from the start very helpful
    And taking time to sort a small problem out
    Keeping me in touch the whole way
    Response from Steven Eagell Toyota Canterbury
    Thank you so much for your kind words, Trevor. We really appreciate you taking the time to share your experience with us, and we look forward to seeing you again in the future.
  • Rating 5.0
    Great service professionally executed.
    Response from Steven Eagell Toyota Canterbury
    Hi Heike, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent service
    Response from Steven Eagell Toyota Canterbury
    Hi Diana, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Very experienced and professional.
    Response from Steven Eagell Toyota Canterbury
    Hi Dawn, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 5.0
    Excellent service after a shaky start at the service centre . Problem sorted by Ray .
    Response from Steven Eagell Toyota Canterbury
    Hi Lynne, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 1.0
    They left me in the showroom for 2 hours 20 minutes past my appointment collection. I felt treated like a second class citizen.
    Response from Steven Eagell Toyota Canterbury
    Thank you for posting a review Michelle and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. If you could send your official complaint in full, including your contact details to feedback@steveneagell.co.uk, it will be addressed by Senior Management. Thank you.
  • Rating 5.0
    The Staff are brilliant. They cannot do enough for you wether you are owner or motobility you are all treated the same way
    Response from Steven Eagell Toyota Canterbury
    Hi Dawn, we're happy to hear you had an excellent service! Please come see us again soon.
  • Rating 4.0
    My vehicle was collected and returned washed and vacuumed.

    Only downside was that the video of the service checks was very garbled.
    Response from Steven Eagell Toyota Canterbury
    Hi Iris, we're happy to hear you had an excellent service! Please come see us again soon.

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