Motability Scheme at CVS VW Commercials Canterbury

4.4
Rating 4.4
(23 reviews)
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00Closed Today Closed Today

Contact information

Address
Unit 3 Becket Business Park
Broad Oak Road
Canterbury CT2 0PQ
GB
Phone Number
Call CVS VW Commercials Canterbury on 01227 378515
Email
Reviews
Visit dealer website

Service centre details
07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00 07:00 - 18:00Closed Today Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Michael Johnston
  • Charlotte Andrews
We recommend calling and booking an appointment before visiting.

Accessibility features at CVS VW Commercials Canterbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Welcome to CVS VW Commercials Canterbury

Our trained Motability specialists are here to support you throughout the duration of your lease.

CVS VW Commercials Canterbury can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact CVS VW Commercials Canterbury on 01227378515 to make an appointment with our Motability specialist.

Reviews at CVS VW Commercials Canterbury

  • Rating 4.0
    They picked my vehicle up the night before the MOT. They bought it back to me, the next day. Very friendly staff.
    Response from CVS VW Commercials Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. Kind regards, Catherine.
  • Rating 5.0
    I arrived early for when the opened but not once was I offered a coffee while I wait or shown how to use the machine I know they were busy though so I just played on my phone and watched a bit of tv
    Response from CVS VW Commercials Canterbury
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Good rapid service all staff brilliant
    Response from CVS VW Commercials Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very prompt and pleasant service
    Response from CVS VW Commercials Canterbury
    Hello Martin B.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    Good service
    Response from CVS VW Commercials Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service
    Response from CVS VW Commercials Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent, friendly customer service. All very helpful and polite
    Response from CVS VW Commercials Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 1.0
    They did not fix the back number plate back on, as they were supposed to ! We had to buy two sided tape £5 of our money!!!! To fix it back on ...it was nearly falling off , and actually when we cut the car brand new it was wobbly right from the beginning it wasn't fixed on properly!
    They couldn't fix the problem with the rear seat belt keep going off, and they didn't even clean our car! A little wash and hoover would have been nice!
    And the courtesy car was FILTHY outside and in, not a good experience, and we certainly wouldn't recommend them!
    Response from CVS VW Commercials Canterbury
    Good afternoon, thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth, please could you email me with your vehicle registration number and I'll be in touch, my email address is catherine.harlow@bomg.co.uk

    I look forward to hearing from you.
  • Rating 5.0


    Great customer support
    Response from CVS VW Commercials Canterbury
    Thank you for your kind words - we're glad to have been of service!
  • Rating 4.0
    Great customer service. Just wish there was a collection and drop off service.
    Response from CVS VW Commercials Canterbury
    Hello Gillian W.. Thank you for taking the time to leave us a review about your visit, your feedback has been passed on to the team and we hope to see you again soon.
  • Rating 5.0
    Very smooth and nice courtesy car provided
    Response from CVS VW Commercials Canterbury
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see.
  • Rating 4.0
    The service was good and efficient
    Just disappointed that they didn't valet the car. The previous time
    the car was serviced it was valeted to a high standard.
    Response from CVS VW Commercials Canterbury
    Thank you for taking your time to leave this review. I am sorry to hear that your experience has left you feeling this way. We have forwarded your details onto the relevant management team who will look into your concerns in more depth.
  • Rating 5.0
    Well pleased I had my car Mot & service done at CVS Canterbury. First class in every way, thank you CVS. Especially the gentleman who went above and beyond for me, when I had problems. Very happy with CVS Canterbury.
    Response from CVS VW Commercials Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Great service
    Response from CVS VW Commercials Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very easy to deal with and the courtesy car was A1.
    Response from CVS VW Commercials Canterbury
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Catherine.
  • Rating 5.0
    Excellent service, as a motobility customer car was picked up and returned. Happy that they can offer this service. Driver polite and friendly, left car the way he found it.
    Response from CVS VW Commercials Canterbury
    Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with the team. We look forward to dealing with you again in the future and happy motoring! Many thanks ^Catherine.
  • Rating 5.0
    Kept me updated throughout the day, and was offered tea or coffee.
    Response from CVS VW Commercials Canterbury
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks ^Catherine.
  • Rating 1.0
    Who cares
    Response from CVS VW Commercials Canterbury
    Hello Anthony Martin D.. Thank you for taking the time to leave us a review about your visit, we hope you were satisfied with the service you received.
  • Rating 5.0
    Excellent service. Very friendly, helpful staff
    Response from CVS VW Commercials Canterbury
    Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks ^Catherine.
  • Rating 5.0
    Peter Mailey
    Response from CVS VW Commercials Canterbury
    Thank you for your high star rating, we really appreciate it!

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