Motability Scheme at Marshall Škoda Dartford

4.9
Rating 4.9
(204 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Škoda Dartford

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
Rennie Drive
Dartford DA1 5FD
GB
Phone Number
Call Marshall Škoda Dartford on 01322 772133
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Claire Beecham
  • James Bradford
  • Deniz Bal
  • Ilk Azakli
  • Peter Fullerton-Bevan
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Daniel Wood
  • Jemma Swain
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Škoda Dartford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Škoda Dartford

  • Rating 5.0
    Very helpful and explained everything clearly.
    Response from Marshall Škoda Dartford
    Thank you June for taking the time to leave us a 5 star review. We're thrilled to hear that you had a very good experience with our service at Marshall Skoda Dartford. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. Thank you. Regards, Philip, Marshall Motor Group
  • Rating 5.0
    When I came to collect my car, Peter went through everything with me. He then showed me everything about the car and how it all worked, explaining anything I didn’t understand. I must say, from when I first walked in to Škoda and met Peter and placing my order, to collecting it and driving away, I couldn’t be happier!
    Response from Marshall Škoda Dartford
    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear about your positive experience at Marshall Škoda Dartford. It's fantastic to know that Peter was able to assist you thoroughly and make your car collection process smooth and enjoyable. We strive to provide the best service possible, and your kind words are a great testament to our efforts. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new car!

    Best regards,
    The Marshall Škoda Dartford Team
  • Rating 5.0
    My salesman Peter was extremely helpful and answered any questions I had. He went through everything with me in fine detail and explained anything I was unsure of. I look forward to meeting him again when collect my car
    Response from Marshall Škoda Dartford
    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Peter was able to assist you effectively and provide you with the detailed information you needed. Our team strives to ensure that every customer feels supported and informed, and it's great to know that Peter met your expectations.

    We look forward to welcoming you back when you come to collect your car. If you have any more questions or need further assistance in the meantime, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at Marshall Škoda Dartford
  • Rating 5.0
    Is a excellent we are going without appointment what Daniels attend us very good and treated very nicely. We are very happy thank you very much. All your help.
    Response from Marshall Škoda Dartford
    Dear Angelina

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Marshall Škoda Dartford. It's great to know that Daniel was able to assist you promptly and made you feel welcome. Your satisfaction is our top priority, and your kind words truly mean a lot to us.

    Best regards,
    The Marshall Škoda Dartford Team
  • Rating 5.0
    Very happy Ella
    Help me with everything
    Response from Marshall Škoda Dartford
    Thank you Rachel. We really appreciate your 5 Star review and will pass on your feedback to Ella and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    The service was very good
    Response from Marshall Škoda Dartford
    Thank you Peter. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Excellent, really looked after everything. Ilk was amazing.
    Response from Marshall Škoda Dartford
    Thank you Jacob. We really appreciate your 5 Star review and will pass on your feedback to Ilk and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Very helpful from start to finish
    Response from Marshall Škoda Dartford
    Thank you Sarah - most appreciated. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Perfect service from start to finish! Could not have asked for more from James! Thank you for a great experiance
    Response from Marshall Škoda Dartford
    Thank you Amelia - most appreciated. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Fitted me in at short notice, kept me informed throughout and made me feel welcome
    Response from Marshall Škoda Dartford
    Thank you Lucy - most appreciated. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    I always deal with Ellie who provides excellent customer service.
    Response from Marshall Škoda Dartford
    Thank you Matthew - most appreciated. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very very nice 💯💯💯💯💯💯very helpful thanks for all your support and help Katerina Grundzova ☺️
    Response from Marshall Škoda Dartford
    Dear Katerina,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our service very helpful and supportive. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Marshall Škoda Dartford Team
  • Rating 5.0
    Smooth and easy
    Response from Marshall Škoda Dartford
    Dear Rabia

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience with us was smooth and easy. Providing excellent service is our top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Marshall Škoda Dartford.

    Best regards,
    The Motability Scheme Team at Marshall Škoda Dartford
  • Rating 5.0
    I was dealing with ilk and I can honestly say I can not fault her wats so ever she done everything in her power to make things go as smoothly as possible she was so understanding and patient she is honestly such a lovely person
    Response from Marshall Škoda Dartford
    Evening Nora. Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Ilk. It’s fantastic to know that she was able to assist you effectively and make the process as smooth as possible. Your kind words about her understanding and patience truly highlight the values we strive to uphold at Marshall Škoda Dartford.

    We are delighted to have been able to meet your expectations and are grateful for your 5-star rating. If there is anything else we can do for you, please do not hesitate to reach out.
    Warm regards,

    The Marshall Škoda Dartford Team
  • Rating 5.0
    Good
    Response from Marshall Škoda Dartford
    Hello Susan,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience at Marshall Škoda Dartford. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    Best regards,
    The Marshall Škoda Dartford Team
  • Rating 5.0
    Very good from start to finish, there was a slight delay in the colour originally ordered but they found me a car in a different colour that I was happy with that was available to me sooner.
    Response from Marshall Škoda Dartford
    Good afternoon Bobby and thank you for taking the time to leave your feedback and 5 star review, we'll be delighted to pass on your appreciation to the team. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Great service from start to finish
    Response from Marshall Škoda Dartford
    Good morning and thank you for taking the time to leave such great feedback and a 5 star review for the team, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    I recently visited Škoda Dartford and was very pleased with the experience. From the moment we arrived, the staff were welcoming, polite, and professional. They took the time to explain everything clearly and made the whole process smooth and stress-free. The service was slightly deleyed but we felt they genuinely cared about customer satisfaction. I would definitely recommend Škoda Dartford to anyone looking for great service and friendly people.
    Response from Marshall Škoda Dartford
    Good morning and thank you for taking the time to leave such great feedback and a 5 star review for the team, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
  • Rating 2.0
    Rating: ⭐⭐☆☆☆ (2/5)
    Comments: I was not satisfied with the customer service. I felt unattended, as I was left to look around the showroom alone while the staff member sat without engaging. There was no proper explanation of the vehicles or the Motability process, which made the experience disappointing.
    Response from Marshall Škoda Dartford
    Good afternoon. We are disappointed to read your review and would be grateful if you could email your preferred contact details to us at reviews.skoda@marshall.co.uk, so our management team can investigate and contact you directly to discuss. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    excellent thanks
    Response from Marshall Škoda Dartford
    Hello Mustafa,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had an excellent experience with us at Marshall Škoda Dartford. Your feedback is greatly appreciated and motivates our team to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Marshall Škoda Dartford Team

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