Motability Scheme at Mercedes-Benz Dartford

4.6
Rating 4.6
(53 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Hedin Mercedes-Benz Dartford

Here at Mercedes-Benz & smart of Dartford we pride ourselves in providing excellent customer service.

We have a well-experienced team who are always on hand to assist our customers and share their wealth of knowledge when it comes to your Motability Scheme car.

We look forward to welcoming you to our showroom soon!

Our trained Motability specialists are here to support you throughout the duration of your lease. Hedin Mercedes-Benz Dartford can help you by: Servicing and maintaining your car, Arranging the MOT at the end of your lease. Contact Hedin Mercedes-Benz Dartford on 01322294414 to make an appointment with our Motability specialist.

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Contact information

Address
Unit 1 Rennie Drive
Dartford DA1 5FD
GB
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Phone Number
Call Hedin Mercedes-Benz Dartford on 01322 294414
01322 294414
01322 294414
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alexandra Crayford
  • Jeffrey Franklin
  • Kieran Ball
  • Paul Rothwell
  • Justas Lileikis
  • Serkan Sreedharan
  • Fabia Zannat Ali
  • Koyes Choudhury
  • Sam Barwick
  • Bob Lahar
  • Dean Saunders
  • Harendra Satkunarajah
  • Pera Selvarajah
  • Mohamed Ali
  • Mosahid Ali
  • Billy Epps
  • Rhys Logeland
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Steve Smith
  • Debbie Grey
  • Lisa Palmer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Hedin Mercedes-Benz Dartford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hedin Mercedes-Benz Dartford

  • Rating 5.0
    Was magic picking up my new GLA 200 AMG line grate service grate people 10 out of 10
  • Rating 5.0
    The team at Mercedes-Benz Dartford were brilliant. Parminder was a very friendly and helpful member of staff, with great communication as he kept me updated on progress of repairs. Thank you.
  • Rating 5.0
    it's very good experience 😌
  • Rating 5.0
    My experience was amazing! Personalised and made to feel very important. Everything exceeded my expectation and doubled. Thanks to the most amazing sale person ever Ali. He even recorded me unveiling my car and he took lots of pictures to savour the moment into photography moments. Then he got Patrick to go through the technical stuff, simplified for me. Thank you Mercedes , Ali and Patrick.
  • Rating 5.0
    Ali Mosahid was superb. I had a wonderful experience.
  • Rating 5.0
    Ali Mosahid was superb. I had a wonderful experience.
  • Rating 5.0
    Serkan was the best customer service advisor I have ever experienced
  • Rating 5.0
    I saw Ali at the dealership and I was a little bit grumpy and confused. He was professional, patient, helpful and alleviated all my confusion. He explained everything thing and each step of the process to me in a way that I could understand. I left the dealership feeling happy and confident in my choice and that’s is all down to how Ali interacted and explained everything to me. Thank you Ali, you are amazing!
  • Rating 5.0
    Serkan was so helpful and I really appreciated his efforts and knowledge.
  • Rating 5.0
    Our recent car leasing experience at Mercedes Benz Dartford was exceptional! The sales team, especially Morshad Ali, were incredibly knowledgeable, friendly, and patient throughout the process, ensuring we found the perfect car that fit my needs and budget. I would highly recommend this dealership to anyone looking for a new car, specifically ask for Ali and he will make sure your experience is 10/10.
  • Rating 5.0
    Very straight forward and ease of handover. Jeff did a great job of providing a helpful service
  • Rating 5.0
    Very good service Harry was excellent. Looked after me properly and it was very quick from the moment I ordered the vehicle to arriving was just superfast. Thank you very much much.
  • Rating 2.0
    Bad service altogether
  • Rating 5.0
    Yeah, Dartford mobility scheme is much better at Mercedes-Benz. There was very quick and fast.
  • Rating 5.0
    Friendly, professional staff. Kept me informed of mot progress and any word due.
  • Rating 5.0
    It was an easy experience, and Henry knew what he was doing
  • Rating 5.0
    Very helpful, and friendly.
  • Rating 5.0
    5 star, very easy and great service.
  • Rating 5.0
    Easy and straightforward experience
  • Rating 5.0
    My experience with Serkan was truly outstanding throughout my Mercedes purchase journey. From our first interaction, he showed exceptional professionalism while maintaining a warm, personable approach.

    He dedicated extensive time to understand exactly what I was looking for in a vehicle, never rushing the process or pushing for a quick sale. His product knowledge was remarkable - he could explain complex features in simple, understandable terms, making me feel confident in my choice.

    During the test drive, Serkan patiently demonstrated every feature. His expertise shone through as he highlighted features I hadn't even considered but have now become some of my favorite aspects of the car.

    The handover process was particularly impressive. Serkan had prepared everything meticulously, ensuring all paperwork was perfectly organised. He spent considerable time walking me through every aspect of the vehicle, from basic operations to advanced technology features. His attention to detail was exceptional - he even helped me set up my phone connectivity and personalise my vehicle settings.

    What truly sets Serkan apart is his authentic commitment to customer satisfaction. Even after the sale, he made himself available for any questions, demonstrating that his dedication extends beyond just making a sale.

    His combination of expert knowledge, sincere care for customer satisfaction, and professional yet friendly demeanor made what could have been a stressful purchase into an enjoyable experience. Serkan represents the highest standards of customer service and professionalism in car sales.

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