Motability Scheme at Caffyns Volkswagen Eastbourne
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Lottbridge Drive
Eastbourne BN23 6PW
GB
Phone Number
Call Caffyns Volkswagen Eastbourne on 01323 401075
01323 401075
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Sam Lane
- Nathan Goldsmith
- Steven Hewett
- Daniel Read
- Jack Wilson
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 12:30Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 12:30 |
| Sunday | Closed |
Motability service specialists:
- Keeleigh Harman
- Natalia Kulczycka
- Mustafizur Rahman
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Caffyns Volkswagen Eastbourne
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Caffyns Volkswagen Eastbourne
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Caffyns Volkswagen Eastbourne can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Caffyns Volkswagen Eastbourne on 01323401075 to make an appointment with our Motability specialist.
Reviews at Caffyns Volkswagen Eastbourne
- Rating 1.0Nov 21, 2025Shocking
Never called to remind me when the service was
They charged me for the use of a hire car
Wheelchair bar missing from the back been on order for 6 months
Shocking service couldn’t careless - Rating 5.0Nov 12, 2025Very easy process and kept informed all the way through
- Rating 5.0Nov 3, 2025Friendly and helpfulResponse from Caffyns Volkswagen EastbourneNov 5, 2025Hello Cameron M.,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and helpful. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again at Caffyns Volkswagen Eastbourne.
Best regards,
The Motability Scheme Team at Caffyns Volkswagen Eastbourne - Rating 5.0Oct 23, 2025Very good and caringResponse from Caffyns Volkswagen EastbourneOct 24, 2025Dear Kamal S.,
Thank you so much for taking the time to share your positive experience with us at Caffyns Volkswagen Eastbourne. We are thrilled to hear that you found our service to be very good and caring. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Caffyns Volkswagen Eastbourne Team - Rating 5.0Sep 9, 2025Steve was very professional and helpful! We cannot thank him enough for all of his help!Response from Caffyns Volkswagen EastbourneSep 9, 2025Dear Kiam T.,
Thank you so much for taking the time to share your positive experience with us at Caffyns Volkswagen Eastbourne. We are thrilled to hear that Steve was able to assist you in such a professional and helpful manner. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Best regards,
The Caffyns Volkswagen Eastbourne Team - Rating 4.0Aug 20, 2025I wish they had listened to my needs more but apart from that, the service was pretty goodResponse from Caffyns Volkswagen EastbourneAug 21, 2025Hello John,
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service to be pretty good overall. However, we apologize if we didn't fully meet your needs during your visit. Listening to our customers is very important to us, and we appreciate your input as it helps us improve our service. If there's anything specific you'd like to discuss or if there's any way we can assist you further, please feel free to reach out. We hope to have the opportunity to serve you better in the future.
Best regards,
The Caffyns Volkswagen Eastbourne Team - Rating 5.0Jun 2, 2025I was very impressed with Nathan’s approach , he made me feel very much at ease with the whole process
He was very supportive and was genuinely pleased for us .
Always pleasant and politeResponse from Caffyns Volkswagen EastbourneJun 3, 2025Hi Jacqueline, thank you for your wonderful review and five-star rating! We're delighted to hear that Nathan made you feel at ease and supported throughout the process. Your kind words about his pleasant and polite approach mean a lot to us. Best regards, Caffyns Volkswagen Eastbourne. - Rating 5.0May 14, 2025Excellent! Many thanksResponse from Caffyns Volkswagen EastbourneMay 15, 2025Thank you for the wonderful review and five-star rating, Vanessa. We’re thrilled to hear that Georgia’s knowledge and experience made your experience at Caffyns CUPRA Worthing seamless. We’ll be sure to pass on your kind words to her. Best regards!
- Rating 5.0May 9, 2025Fantastic support from start to finish.Response from Caffyns Volkswagen EastbourneMay 12, 2025Hello Danny L.,
Thank you so much for your wonderful review! We're thrilled to hear that you received fantastic support from start to finish. At Caffyns Volkswagen Eastbourne, we strive to provide the best service possible, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Caffyns Volkswagen Eastbourne Team - Rating 2.0Apr 11, 2025There was a 8/9 month delay in the car
When I spoke to Sam at Eastbourne he said would be able to sort out a cap or t shirt
When I mentioned it he denied all
Knowledge
Not very good - Rating 5.0Apr 2, 2025PerfectResponse from Caffyns Volkswagen EastbourneApr 3, 2025Hello, David! Thank you so much for the 5-star review. We really appreciate it 😊
- Rating 5.0Apr 1, 2025Very good customer service.Response from Caffyns Volkswagen EastbourneApr 2, 2025Hi, Saydul. Thank you for the 5-star rating! It's great to have your recommendation. We hope you have a great day!
- Rating 5.0Apr 1, 2025Nathan has been amazing and answered any questions I had about the car I have chosen.Response from Caffyns Volkswagen EastbourneApr 2, 2025Hi, Courtney. Thank you for leaving us a review. We're pleased to hear that you're satisfied with the service provided by Nathan here at Caffyns Volkswagen Eastbourne. Happy Motoring!
- Rating 5.0Mar 31, 2025Great service and great VW sales manager. Mr Nicholas Frith.Response from Caffyns Volkswagen EastbourneApr 1, 2025Hi, Nicholas. Thank you for leaving us a review. We're pleased to hear that you're satisfied with the service provided here at Caffyns Volkswagen Eastbourne. Happy Motoring!
- Rating 5.0Mar 27, 2025Sam was brilliant. He kept me informed throughout the process.
I am very happy with the serviceResponse from Caffyns Volkswagen EastbourneMar 28, 2025Hi, Hilary. Thanks for taking the time to leave us a review. We're pleased to hear that you had a great experience thanks to Sam. We will be sure to pass on your kind comments. - Rating 5.0Mar 23, 2025Excellent service and understanding of my problems, so easy to understand being a woman, can not fault the service I received from the gentleman who was dealing with me,Response from Caffyns Volkswagen EastbourneMar 24, 2025Hi, Hannah. Thank you so much for taking the time to share your wonderful experience here at Caffyns Volkswagen Eastbourne. We're pleased to hear that our service is worthy of five stars!
- Rating 5.0Mar 15, 2025Helpful. Informative.Response from Caffyns Volkswagen EastbourneMar 17, 2025Hi, Dominic. Thank you so much for the 5 star review. We really appreciate it 😊
- Rating 2.0Mar 14, 2025I turnup for my appointment to collect my new car and find out it’s the wrong car that I ordered
- Rating 5.0Feb 28, 2025Great customer service, very professional. Very grateful to Nathan for a very easy hand over.Response from Caffyns Volkswagen EastbourneMar 4, 2025Hi, Max. Thank you for leaving us a review. We're pleased to hear that you're satisfied with the service provided by Nathan here at Caffyns Volkswagen Eastbourne. Happy Motoring!
- Rating 5.0Jan 15, 2025Great experience my salesman was Sam and he was always at the end of an email to respond to my queries. Really great service and the car its self is a beautiful thing. Thanks everyone at vw great service from start to finishResponse from Caffyns Volkswagen EastbourneFeb 27, 2025Thank you for the five-star rating, Mark. Reviews mean the world to us here at Caffyns Volkswagen Eastbourne/ We hope you enjoy your new car!
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found the process easy and that you felt well-informed throughout your experience with us at Caffyns Volkswagen Eastbourne. Your feedback is incredibly valuable to us, and it’s great to know that we could meet your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Caffyns Volkswagen Eastbourne Team