Motability Scheme at Caffyns Volkswagen Eastbourne

4.8
Rating 4.8
(95 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Lottbridge Drive
Eastbourne BN23 6PW
GB
Phone Number
Call Caffyns Volkswagen Eastbourne on 01323 401075
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Higgins
  • Sam Lane
  • Nathan Goldsmith
  • Steven Hewett
  • Daniel Read
  • Tim Christodoulou
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Keeleigh Harman
  • Alex Wallis
  • Mustafizur Rahman
We recommend calling and booking an appointment before visiting.
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Accessibility features at Caffyns Volkswagen Eastbourne

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Caffyns Volkswagen Eastbourne

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Caffyns Volkswagen Eastbourne can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Caffyns Volkswagen Eastbourne on 01323401075 to make an appointment with our Motability specialist.

Reviews at Caffyns Volkswagen Eastbourne

  • Rating 2.0
    There was a 8/9 month delay in the car

    When I spoke to Sam at Eastbourne he said would be able to sort out a cap or t shirt

    When I mentioned it he denied all
    Knowledge

    Not very good
  • Rating 5.0
    Perfect
    Response from Caffyns Volkswagen Eastbourne
    Hello, David! Thank you so much for the 5-star review. We really appreciate it 😊
  • Rating 5.0
    Very good customer service.
    Response from Caffyns Volkswagen Eastbourne
    Hi, Saydul. Thank you for the 5-star rating! It's great to have your recommendation. We hope you have a great day!
  • Rating 5.0
    Nathan has been amazing and answered any questions I had about the car I have chosen.
    Response from Caffyns Volkswagen Eastbourne
    Hi, Courtney. Thank you for leaving us a review. We're pleased to hear that you're satisfied with the service provided by Nathan here at Caffyns Volkswagen Eastbourne. Happy Motoring!
  • Rating 5.0
    Great service and great VW sales manager. Mr Nicholas Frith.
    Response from Caffyns Volkswagen Eastbourne
    Hi, Nicholas. Thank you for leaving us a review. We're pleased to hear that you're satisfied with the service provided here at Caffyns Volkswagen Eastbourne. Happy Motoring!
  • Rating 5.0
    Sam was brilliant. He kept me informed throughout the process.
    I am very happy with the service
    Response from Caffyns Volkswagen Eastbourne
    Hi, Hilary. Thanks for taking the time to leave us a review. We're pleased to hear that you had a great experience thanks to Sam. We will be sure to pass on your kind comments.
  • Rating 5.0
    Excellent service and understanding of my problems, so easy to understand being a woman, can not fault the service I received from the gentleman who was dealing with me,
    Response from Caffyns Volkswagen Eastbourne
    Hi, Hannah. Thank you so much for taking the time to share your wonderful experience here at Caffyns Volkswagen Eastbourne. We're pleased to hear that our service is worthy of five stars!
  • Rating 5.0
    Helpful. Informative.
    Response from Caffyns Volkswagen Eastbourne
    Hi, Dominic. Thank you so much for the 5 star review. We really appreciate it 😊
  • Rating 2.0
    I turnup for my appointment to collect my new car and find out it’s the wrong car that I ordered
  • Rating 5.0
    Great customer service, very professional. Very grateful to Nathan for a very easy hand over.
    Response from Caffyns Volkswagen Eastbourne
    Hi, Max. Thank you for leaving us a review. We're pleased to hear that you're satisfied with the service provided by Nathan here at Caffyns Volkswagen Eastbourne. Happy Motoring!
  • Rating 5.0
    Great experience my salesman was Sam and he was always at the end of an email to respond to my queries. Really great service and the car its self is a beautiful thing. Thanks everyone at vw great service from start to finish
    Response from Caffyns Volkswagen Eastbourne
    Thank you for the five-star rating, Mark. Reviews mean the world to us here at Caffyns Volkswagen Eastbourne/ We hope you enjoy your new car!
  • Rating 5.0
    Steven is the man!
    Great service, knowledgeable bloke. Seamless process. So excited about my new Golf!!!
    Thanks Steven
    Regards
    Colin🙏
    Response from Caffyns Volkswagen Eastbourne
    Hi Colin, we're delighted to hear that you enjoyed your experience with our team. Thanks very much for leaving us this great review!
  • Rating 5.0
    Great
    Response from Caffyns Volkswagen Eastbourne
    Thank you for taking the time to post a review, David. We're thrilled to hear you enjoyed your experience with us. Have a wonderful day!
  • Rating 5.0
    Brilliant care and service
    Response from Caffyns Volkswagen Eastbourne
    Hi Andrew we're delighted to hear that you enjoyed your experience with our team. Thanks very much for leaving us this great review!
  • Rating 5.0
    Professional handover
    Response from Caffyns Volkswagen Eastbourne
    Hi Geraldine, Thank you for this fantastic review. We're delighted that you found our service efficient and professional.
  • Rating 5.0
    Really really pleased with the car had abit of a wait for the car but it’s definitely been worth the wait, I have had Nathan dealing with me and he’s been great and told me any problems just contact him 10/10 as a anxious nervous person he has been really kind and understanding and helpful to me, thank you Nathan and thank you Volkswagen Eastbourne I’m very happy with car and service so far :)
    Response from Caffyns Volkswagen Eastbourne
    Hi Kirsty, Thank you for this fantastic review. We're delighted that you found our service efficient and professional.
  • Rating 5.0
    Excellent service from Steve Hewitt and also Alex Winter. Car is very nice.
    Response from Caffyns Volkswagen Eastbourne
    Hi Lee, thank you for sharing your positive experience. The team will be delighted to hear your comments. Have a great day!
  • Rating 5.0
    Everything done smoothly and professionally and very good customer service, even washed the car, excellent service

    Response from Caffyns Volkswagen Eastbourne
    Hi Joanne thank you for sharing your positive experience. The team will be delighted to hear your comments. Have a great day!
  • Rating 5.0
    First class with speedy turn around including a car valet
    Response from Caffyns Volkswagen Eastbourne
    Hi Geraldine we're delighted to hear that you enjoyed your experience with our team. Thanks very much for leaving us this great review!
  • Rating 5.0
    Nathan was helpful and informative. The process of ordering and collecting a motability vehicle was well explained and supported. Overall excellent service.
    Response from Caffyns Volkswagen Eastbourne
    Hi Harriet we're delighted to hear that you enjoyed your experience with our team. Thanks very much for leaving us this great review!

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