Motability Scheme at Richmond Suzuki Fareham

4.7
Rating 4.7
(16 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00

Welcome to Richmond Suzuki Fareham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond Suzuki Fareham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond Suzuki Fareham on 01329828727 to make an appointment with our Motability specialist.

Contact information

Address
Newgate Lane
Hackett Way
Fareham PO14 1AL
GB
Phone Number
Call Richmond Suzuki Fareham on 01329 828727
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Lewis Rowles
  • Samuel Oxenford
  • John Butcher
  • Peter Fowler
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Ross Alesbury
  • Louise Fisher
  • Dan Wheeler
  • Courtney Pond
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond Suzuki Fareham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond Suzuki Fareham

  • Rating 5.0
    Very friendly made the process stress free
    Able to answer all questions in a way I understood . It was all very positive thank you Sam
    Response from Richmond Suzuki Fareham
    Good morning, Bethany. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, and I will pass these wonderful comments back to management at the dealership for all to see. Many thanks, Summer 😊
  • Rating 5.0
    Extremely helpful and really made choosing our car an easy and pleasant experience. The wait time for our car very quick. Would definitely recommend the garage and will definitely use them again
    Response from Richmond Suzuki Fareham
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful
    Response from Richmond Suzuki Fareham
    Thank you for your high rating! - we're glad to have been of service!
  • Rating 3.0
    Seems a lot of thumb twiddling goes on, needed to chase order to instigate positive movement. Nice enough people, if you can pin them down
    Response from Richmond Suzuki Fareham
    Hello Wendy. Thank you for taking the time to leave us a review about your visit. I am sorry to hear that your experience has left you feeling this way. We would like to investigate your concerns in more depth and ask if you could please email any additional information including your vehicle reg and address to customerservice@richmondmotorgroup.com. Thank you.
  • Rating 5.0
    Nigel Sutton-Sam was knowledgeable,courteous and very helpful
    Response from Richmond Suzuki Fareham
    Good morning, Nigel. Thank you for your 5-star review! We're glad to have been of service. Have a lovely day.
  • Rating 5.0
    Thankyou for all the help everyone was happy to help and friendly
    Response from Richmond Suzuki Fareham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Peter was very helpful and considerate. We were allowed a very good test drive
    Response from Richmond Suzuki Fareham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    dealt with a man who deals with motability called pete, amazing service. the guys at suzuki fareham are very welcoming, offered us drinks and even cracked jokes, putting me right at ease, lovely people to deal with
    Response from Richmond Suzuki Fareham
    Thank you very much for leaving us a review. Customer feedback is extremely important to us. Your wonderful comments have been forwarded to Management at the Dealership to enable them to share your experience with Pete and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Summer.
  • Rating 5.0
    Friendly service
    Response from Richmond Suzuki Fareham
    Thank you for your high star rating.
  • Rating 5.0
    Excellent customer service everything was explained in great detail even the small print.
    Great communication making the process so simple.
    Sam is a wonderful ambassador for motability customers.
    Response from Richmond Suzuki Fareham
    Hi James, thank you for your kind feedback! We wish you safe journeys!
  • Rating 5.0
    Sam provided excellent customer service with our 1st time going through Motabilty.
    Everything was explained in great detail, would highly recommend, kept informed at every step and amazing fast turn around.
    Sam is a perfect representative for Motabilty customers.
    Response from Richmond Suzuki Fareham
    Hi James, thank you for your positive feedback! We are so happy to hear you had such a great experience.
  • Rating 5.0
    Very good customer service.
    Response from Richmond Suzuki Fareham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 4.0
    Great customer service but I've asked to be put on my insurance as a learner driver as its my car but it hasn't been done yet plus he said he would ring me and hasn't
  • Rating 4.0
    Was dissapointed that tyres could not be taken care of by you at time of service, had to go else where to get fitted.
    Response from Richmond Suzuki Fareham
    Hi Diane, thank you for taking the time to leave us this feedback. We are sorry we couldn't deal with your Tyres at the time of service, if you would like to discuss this further please email customerservice@richmondmotorgroup.com
  • Rating 5.0
    Just fantastic service
    Response from Richmond Suzuki Fareham
    Thank you for your high star rating. We are so pleased you received excellent customer service.
  • Rating 5.0
    Very efficient
    Response from Richmond Suzuki Fareham
    Hi Jeanette, we appreciate your positive feedback! Thank you for sharing it with others online!

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