Motability Scheme at Group 1 BMW Farnborough

4.6
Rating 4.6
(41 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Group 1 BMW Farnborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Barons Farnborough BMW are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of BMW models available on the Motability Scheme. With Electric cars here to stay, the BMW i3s pairs revolutionary performance with zero driving emissions. As well as cost savings, you'll enjoy the latest BMW technology, wide opening coach-doors and a range of up to 175 miles. The impressive BMW X1 has great space, flexible storage and the latest safety technologies.

When you visit us, we’ll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists. Alternatively, we can discuss which BMW best suits from the comfort of your home.

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with BMW Centres across Bedfordshire, Cambridgeshire, Hampshire, Hertfordshire & Sussex.

Contact information

Address
105 Farnborough Road
Farnborough GU14 6TL
GB
Phone Number
Call Group 1 BMW Farnborough on 01252 518185
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alexander Haggarty
  • Alexander Beresford-Ward
  • Marc Pender
  • Chris Ratcliffe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Jessica Toombs
  • Louis Denton
  • Nicoll Swart
  • Charlie Hyde
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 BMW Farnborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 BMW Farnborough

  • Rating 5.0
    Excellent work and service
  • Rating 4.0
    Even though I had some issues Lewis was brilliant and was so apologetic and sorted it out very quickly and was very polite and helpful
    Response from Group 1 BMW Farnborough
    Hi Alexandra, thank you for the 4* review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Excellent customer service from all staff at BMW
    Response from Group 1 BMW Farnborough
    Hi Michael, thank you for your 5* review and feedback. We are pleased you had a great experience with our team and we hope to welcome you back soon.
  • Rating 5.0
    Alex at BMW was fantastic, very thorough and professional, always called back and kept me updated with my order.
    Response from Group 1 BMW Farnborough
    Hi Ranjit, thank you for your 5* review. It is great to see you had such a positive experience with our team and especially Alex. We hope to welcome you back in the future.
  • Rating 5.0
    Excellent
    Response from Group 1 BMW Farnborough
    Hi Kelly, thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Excellent service. Louise was wonderful person.
    Response from Group 1 BMW Farnborough
    Hi Suyash, Thank you for the great review and the feedback on Louise, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Farnborough BMW
  • Rating 5.0
    Such lovely people always! Charlie is an absolute joy to talk to and so helpful and caring. I feel confident and comfortable. The report was easy to understand and the work needed was all done the same day.
    Response from Group 1 BMW Farnborough
    HI Shena, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Charlie, we hope to see you again soon! Kind regards, Group 1 Farnborough BMW
  • Rating 5.0
    Everything went fine
    Response from Group 1 BMW Farnborough
    Hi William, thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Excellent customer service, great communication and nothing to much to ask. Will definitely use again and highly recommend.
    Response from Group 1 BMW Farnborough
    Hi Katie, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Farnborough BMW
  • Rating 5.0
    Alex ward was amazing. The best experience ever.
    Response from Group 1 BMW Farnborough
    Thank you for the great review and the feedback on Alex, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Farnborough BMW
  • Rating 4.0
    The salesman was efficient and knew a lot about motability.
    Response from Group 1 BMW Farnborough
    Hi Eldon, thank you so much for your kind words! We are so happy to hear that our team were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    On time
    Friendly staff
    Comfortable surroundings while waiting
    BMX series 2 very reliable
    In five years absolutely no problems
    Comfortable drive inside and outside
    Highly recommend
    👍👍👍👍👍
    Response from Group 1 BMW Farnborough
    Hi Barbara, thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Group 1 Farnborough BMW
  • Rating 5.0
    Very impressed with Charlotte Hyde, very professional and helpful.. a great representative.
  • Rating 5.0
    Helpful. Personal service adviser who answered relevant questions.
  • Rating 5.0
    First class service - thank you
  • Rating 5.0
    Alex provided an excellent customer experience when ordering my car.
  • Rating 5.0
    Great service all round
  • Rating 5.0
    Great customer service very pleasant and polite staff
  • Rating 5.0
    Excellent all round. Really enjoyable experience and Alex and Marc were amazing
    Response from Group 1 BMW Farnborough
    Thank you Cameron for your valued feedback, we are so pleased to hear that you had a great experience with us!
  • Rating 2.0
    I had a major issue the week before when calling BMW and asking to confirm my service appointment. They told me I did not have my car booked un for a service and that the best they could do was send me to Hi head for my MOT and Service, it was not until I asked to speak to a manager after 25 min arguing with the individual that they found my booking on a other system, not good customer service! In addition, when a was sorted and I took my car in for it’s service no communication was received throughout the entire day and I had to call for an update, apparently the wrong Mobile number was on the system, which is strange because I have not changed my mobile number in 20 years and previous appointments with the same service centers did not have any issues, very strange and also concerning. These experiences have not been good ones and have confirmed that the purchase of a new series 2 BMW are probably now out of the question, we have a test drive tomorrow but think that BMW customer service have declined and probably made our decision not to purchase this new BMW that was the plan, a real shame BMW Customer Service, it’s not just about the car it’s also how we are treated, hope this feedback is useful to you?
    Response from Group 1 BMW Farnborough
    Good afternoon David, thank you for your feedback were very sorry the booking process of your journey through Group 1 Farnborough was not seamless as expected. As you brought this to our attention on the day this did allow us to investigate what happened and reinforce our internal process. We do hope you can accept our sincere apologies for this and hope to welcome you back in the future. Kind Regards.

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