Motability Scheme at Group 1 Ford Farnborough

4.9
Rating 4.9
(177 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
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Welcome to Group 1 Ford Farnborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Think Ford Farnborough are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.

When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.

We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.

You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists.
Alternatively, we can discuss which model best suits from the comfort of your home.

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.

Contact Group 1 Ford Farnborough on 01252544344 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Elles Road
Farnborough GU14 7QW
GB
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Phone Number
Call Group 1 Ford Farnborough on 01252 544344
01252 544344
01252 544344
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Luke Jackson
  • Adam Hayne
  • Tom Husbands
  • Adnan Malik
  • Jason Mitchell
  • Matthew Farmiloe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Charlotte Draper
  • Courtney Bones
  • Kyle Bonner
  • Layla Bartlett
  • Daniel Ofosu-Asante
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Ford Farnborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Ford Farnborough

  • Rating 5.0
    Excellent standard of service throughout, from ordering to collection
    Response from Group 1 Ford Farnborough
    Hello Ian,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to contact us.

    Best regards,
    The Motability Scheme Team at Group 1 Ford Farnborough
  • Rating 5.0
    Good handover of our car with Adi at Ford went through everything very helpfull put some petrol in the car for us and said any other questions we can ring him
    Response from Group 1 Ford Farnborough
    Hello Jay,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Adi during the handover of your car. It's wonderful to know that he was able to assist you well. We always strive to ensure our customers feel supported and informed, so it's fantastic to hear that Adi made himself available for any further questions you might have.

    Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Ford Farnborough
  • Rating 5.0
    Good service.
    Response from Group 1 Ford Farnborough
    Thank you for your kind words Peter - we're glad to have been of service!
  • Rating 5.0
    Fantastic support throughout
    Response from Group 1 Ford Farnborough
    Aaron, thank you for the kind words, we are thrilled you were happy with the service and support you received from our team.
  • Rating 5.0
    Good very polite and helpful
    Response from Group 1 Ford Farnborough
    Hello William R.,

    William, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team to be polite and helpful during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Group 1 Ford Farnborough
  • Rating 5.0
    No paper work issued on completion of service and therefore do not know what work they have actually completed and the costs for that work?

    What email address were the service documents sent to please, email address is: dcs0511@mail.com

    Thank you excellent
    Response from Group 1 Ford Farnborough
    David, thank you for the feedback, our service records are sent digitally to the lease company, but I have asked one of the Service Advisors to email you at the email address we have on file for you (and as you've noted).
  • Rating 5.0
    The whole process was made very easy, by the very helpful and knowledgeable salesman
    Response from Group 1 Ford Farnborough
    Hannah, thank you for your kind words, we are delighted to hear that you had a positive experience and that the staff were helpful and knowledgeable.
  • Rating 5.0
    Smooth transaction
    Response from Group 1 Ford Farnborough
    Tracy, we're so pleased to hear that everything went smoothly for you.
  • Rating 5.0
    Very friendly, expert knowledge, valuable information, and patience.
    Response from Group 1 Ford Farnborough
    David, we're so pleased to hear that you had a great experience with us.
  • Rating 5.0
    My experience was a very good one and the staff are fantastic and very friendly I would recommend group 1ford farnborough to everybody
    Thank you
    Alan
    Response from Group 1 Ford Farnborough
    Alan, thank you for your lovely review, we're thrilled to see you had a great experience with us.
  • Rating 5.0
    Fantastic experience

    Sales rep made the whole thing very easy
    Response from Group 1 Ford Farnborough
    Aaron, thanks for the 5* review, we're thrilled to see you had a fantastic experience with us.
  • Rating 5.0
    Excellent service very polite and helpful,
    Response from Group 1 Ford Farnborough
    Matilda, thanks for the 5* review, we're glad to see you received excellent service from us.
  • Rating 5.0
    Everything went smoothly
    Response from Group 1 Ford Farnborough
    Elizabeth, we're thrilled to hear that everything went smoothly for you and hope that you are now enjoying your new car!
  • Rating 5.0
    Very simple taking away the stress
    Response from Group 1 Ford Farnborough
    Debra, we're thrilled it was a stress-free visit for you!
  • Rating 5.0
    Tom is courteous, informed and efficient. He made the handover process a breeze.
    Response from Group 1 Ford Farnborough
    Peter, thank you for your kind words regarding Tom, he will be thrilled to read them.
  • Rating 5.0
    Great communication. No questions were silly. Took time to explain everything.
    Response from Group 1 Ford Farnborough
    Thanks for the 5* review Sandra, it has been a pleasure to be able to assist you, and we are always here if you have any further questions.
  • Rating 5.0
    Matt has been wonderfully helpful from the moment we walked in to the moment we collected and beyond as we had to call just one day later as the navigation system was stuck in Maidstone. He has been friendly empathetic and considerate to my needs
    Response from Group 1 Ford Farnborough
    Thank you for taking the time out to let us know how we did Kara; customer satisfaction is our top priority and we're glad you experienced that with Matt on your recent visit.
  • Rating 5.0
    Listened to what I needed and nothing too much trouble to explain and help
    Response from Group 1 Ford Farnborough
    Thank you for taking the time out to let us know how we did Sandra; customer satisfaction is our top priority and we're glad you experienced that on your recent visit.
  • Rating 5.0
    The whole selection process, was easy, informative, helpful and timely. In the end it was a overall great end to end service that was provided from the dealer.
    Response from Group 1 Ford Farnborough
    Thank you for the great review Lauren! We really appreciate you taking the time to feedback and are here if you need anything further.
  • Rating 5.0
    Excellent service with Mark from Wokingham
    Response from Group 1 Ford Farnborough
    Thanks for the great review Lynda, Mark will be thrilled to read this! Thank you for choosing Group 1 Ford Wokingham and we hope you get great enjoyment from your new car.

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