Motability Scheme at Group 1 Ford Farnborough

4.9
Rating 4.9
(247 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
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Welcome to Group 1 Ford Farnborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Think Ford Farnborough are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.

When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.

We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.

You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists.
Alternatively, we can discuss which model best suits from the comfort of your home.

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.

Contact Group 1 Ford Farnborough on 01252544344 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
Elles Road
Farnborough GU14 7QW
GB
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Phone Number
Call Group 1 Ford Farnborough on 01252 544344
01252 544344
01252 544344
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Adam Hayne
  • Tom Husbands
  • Adnan Malik
  • Jason Mitchell
  • Matthew Farmiloe
  • David Tait
  • James Piper
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 14:00
SundayClosed

Motability service specialists:

  • Michelle Gillon
  • Charlotte Draper
  • Kyle Bonner
  • Layla Bartlett
  • Daniel Ofosu-Asante
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Ford Farnborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Ford Farnborough

  • Rating 5.0
    Excellent service - could not have been better
    Response from Group 1 Ford Farnborough
    Hello Rosamund,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Group 1 Ford Farnborough. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Ford Farnborough
  • Rating 5.0
    Amazing customer service
    Always kept me up to date
    Highly recommend
    Response from Group 1 Ford Farnborough
    Hello Ebony,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you received amazing customer service and felt well-informed throughout your journey with us. Your recommendation means a lot to our team at Group 1 Ford Farnborough, and we are delighted to have met your expectations.

    If you ever need further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Group 1 Ford Farnborough
  • Rating 5.0
    Excellent
    Response from Group 1 Ford Farnborough
    Dear Carol,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Group 1 Ford Farnborough. Your feedback is incredibly valuable, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Ford Farnborough
  • Rating 5.0
    Very helpful showed us all the controls
    Very pleasant experience would recommend
    Response from Group 1 Ford Farnborough
    Dear Denice,

    Thank you so much for taking the time to share your experience with us at Group 1 Ford Farnborough. We are thrilled to hear that you found our service helpful and that you had a pleasant experience. It's wonderful to know that our team was able to assist you effectively by showing you all the controls. Your recommendation means a lot to us, and we truly appreciate your kind words and the perfect rating.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Group 1 Ford Farnborough
  • Rating 5.0
    Really easy to order collection was quick and easy. Shown all the features of the car and how to use them
    Response from Group 1 Ford Farnborough
    Hello Hunter,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that your experience with ordering and collecting your vehicle was smooth and straightforward. It's great to know that our team was able to effectively show you all the features of your new car and how to use them.

    Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers. If you have any more questions or need further assistance, please don't hesitate to reach out.

    Thank you once again for choosing the Motability Scheme at Group 1 Ford Farnborough. We hope you enjoy your new car!

    Kind Regards,

    Group 1 Ford Farnborough Team
  • Rating 5.0
    Nice person and very helpful.
    Easy experience.
    Response from Group 1 Ford Farnborough
    Dear Philip,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our team helpful and enjoyed your experience at Group 1 Ford Farnborough. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Ford Farnborough
  • Rating 5.0
    Tom was 1st class. He made the process easy and enjoyable.
    Response from Group 1 Ford Farnborough
    Dear Milo,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Tom provided you with a first-class experience and made the process both easy and enjoyable. Your feedback is incredibly valuable to us, and it’s great to know that our efforts to provide excellent service are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Ford Farnborough.

    Kind Regards,

    Motability Scheme Team
    Group 1 Ford Farnborough
  • Rating 5.0
    We dealt with Adnan Malik at Think Ford Wokingham
    Response from Group 1 Ford Farnborough
    Dear Stephen,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear about your excellent experience with Adnan Malik at Think Ford Wokingham. Providing exceptional service is our top priority, and it's wonderful to know that Adnan was able to assist you effectively.

    Your feedback is greatly appreciated and will be shared with the team to ensure we continue to deliver the high standard of service you experienced. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Group 1 Ford Farnborough.

    Best regards,

    Group 1 Ford Farnborough Team
  • Rating 5.0
    Brilliant. So easy. 100% recommend Adi and Group 1 Wokingham.
    Response from Group 1 Ford Farnborough
    Hello Jonathan,

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Adi and our team at Group 1 Wokingham. Your recommendation means a lot to us, and we're delighted to know that we could make the process easy for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Ford Farnborough Team
  • Rating 5.0
    Really quick service and nice to have a decent waiting area whilst the vehicle was tested
    Response from Group 1 Ford Farnborough
    Hello Alfie,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you appreciated the quick service and found our waiting area comfortable while your vehicle was being tested. Providing a pleasant and efficient experience for our customers is always our top priority.

    If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Ford Farnborough.

    Best regards,

    Group 1 Ford Farnborough
  • Rating 5.0
    Very good service, knew exactly what specifications the vehicle had, looked up stock levels for me, overall a very good service from this ford dealership, very happy customer
    Response from Group 1 Ford Farnborough
    Hello Anthony,

    Thank you so much for taking the time to share your positive experience with us at Group 1 Ford Farnborough. We are thrilled to hear that you received excellent service and that our team was able to assist you with the specifications and stock levels of the vehicle. Your satisfaction is our top priority, and it's wonderful to know that you are a very happy customer.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Ford Farnborough Team
  • Rating 5.0
    It wasn’t Farnborough, it was Wokingham and Adi was fantastic.
    Response from Group 1 Ford Farnborough
    Hello Darrell,

    Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a fantastic experience at our Wokingham location and that Adi provided you with excellent service. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Ford
  • Rating 5.0
    Really good
    Response from Group 1 Ford Farnborough
    Hello Jonathan,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a really good experience with us at Group 1 Ford Farnborough. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Ford Farnborough
  • Rating 5.0
    Tom Husband was a wonderful man who helped us and explained everything to us very clearly
    Response from Group 1 Ford Farnborough
    Dear Janet,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Tom Husband was able to assist you effectively and provide clear explanations. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering excellent service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Ford Farnborough.

    Best regards,

    Motability Scheme Team
    Group 1 Ford Farnborough
  • Rating 5.0
    Our Salesperson at Wokingham Ford was excellent,knowledgeable and very professional
    Response from Group 1 Ford Farnborough
    Dear Jacqueline,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had an excellent experience with our salesperson at Wokingham Ford. It's great to know that their knowledge and professionalism made a positive impact on your visit.

    Your satisfaction is our top priority, and your kind words motivate us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your review and for choosing the Motability Scheme at Group 1 Ford Farnborough.

    Best regards,


    Group 1 Ford Farnborough
  • Rating 5.0
    Easy to book following issues with booking online. Kept us informed of booking. Text etc. excellent support and service.
    Response from Group 1 Ford Farnborough
    Hello Andrew,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found the booking process easy and that our team kept you well-informed throughout. Providing excellent support and service is our top priority, and it's wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can assist you with, please don't hesitate to reach out.

    Kind Regards
    The Motability Scheme Team at Group 1 Ford Farnborough
  • Rating 5.0
    Very helpful and informative, this is our 1st Motability car so wasn’t sure on how it all works but it was very simple.
    Response from Group 1 Ford Farnborough
    Hello Hunter,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with us was helpful and informative, especially as this is your first Motability car. Our team strives to make the process as simple and straightforward as possible, and it's great to know we achieved that for you.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Ford Farnborough.

    Kind Regards,

    Group 1 Ford Farnborough
  • Rating 5.0
    The dealership I am only referring to here for the 5 star review is the wokingham/finch branch.

    The farnbrough and slough branches made me feel as if I was an absolutely nobody as soon as they discovered it was a Motability car I was looking for so please on that note do better

    However the service from adnan,Jason and the little chap (sorry can’t remember your name) these 3 are an absolute asset to your company and perhaps the other branches should come and learn from these guys as nothing was too much trouble for any of them

    So thank you to the 3 of you at ford wokingham I wish you all a very merry Christmas and a wonderful new year
    Response from Group 1 Ford Farnborough
    Dear Roxy,

    Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience at our Wokingham branch and that Adnan, Jason, and the team provided you with exceptional service. Your kind words will certainly be passed on to them, and I know they will be thrilled to hear that they made such a positive impact.

    We are, however, sorry to learn about your experience at our Farnborough and Slough branches. Your feedback is invaluable, and we will use it to improve our service across all locations. Ensuring that every customer feels valued and respected is a top priority for us, and we are committed to making necessary improvements.

    Thank you once again for your feedback and for choosing the Motability Scheme with us. We wish you a very Merry Christmas and a wonderful New Year.

    Kind Regards,

    Group 1 Automotive
  • Rating 5.0
    Tom from ford was great. Very knowledgeable and friendly
    Response from Group 1 Ford Farnborough
    Hello Aaron,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that Tom was able to provide you with knowledgeable and friendly service during your visit. It's wonderful to know that you had such a positive experience at Group 1 Ford Farnborough. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Kind Regards
    The Motability Scheme Team at Group 1 Ford Farnborough
  • Rating 5.0
    Great communication, very well looked after and very fast service.
    Response from Group 1 Ford Farnborough
    Hello Aria-renae,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our communication and service. Our team at Group 1 Ford Farnborough is dedicated to providing fast and attentive service, and it’s fantastic to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,

    Group 1 Ford Farnborough

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