Motability Scheme at Group 1 Ford Farnborough
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Ford Farnborough
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Think Ford Farnborough are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.
We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.
When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.
We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.
You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists.
Alternatively, we can discuss which model best suits from the comfort of your home.
The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.
Contact Group 1 Ford Farnborough on 01252544344 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Elles Road
Farnborough GU14 7QW
GB
Phone Number
Call Group 1 Ford Farnborough on 01252 544344
01252 544344
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Luke Jackson
- Adam Hayne
- Tom Husbands
- Adnan Malik
- Jason Mitchell
- Matthew Farmiloe
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 14:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Michelle Gillon
- Charlotte Draper
- Kyle Bonner
- Layla Bartlett
- Daniel Ofosu-Asante
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Ford Farnborough
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 Ford Farnborough
- Rating 5.0Nov 10, 2025A lovely man Jason was very helpful
- Rating 1.0Nov 8, 2025Terrible experience overall inconsistent and making to many mistakes totally inadequate and unprofessional.Response from Group 1 Ford FarnboroughNov 10, 2025Dear Muhammad,
Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Group 1 Ford Farnborough. It is disappointing to learn that we did not meet your expectations and that you found our service to be inconsistent and unprofessional.
We strive to provide the best possible service to all our customers, and it seems we have fallen short in your case. Please know that your feedback is invaluable to us, and we are committed to addressing the issues you've raised to improve our services.
If you would be willing, I would appreciate the opportunity to discuss your experience further and see how we can make things right. Please feel free to contact us directly at tellusmore@group1auto.co.uk at your convenience.
Thank you once again for your feedback, and I hope we can resolve this matter to your satisfaction.
Kind regards,
Group 1 Ford Farnborough - Rating 5.0Nov 4, 2025Very efficientResponse from Group 1 Ford FarnboroughNov 4, 2025Dear Joseph,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very efficient and that you had a positive experience with us at Group 1 Ford Farnborough. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Kind regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Nov 4, 2025Very professional and explained everything very thorough.very happyResponse from Group 1 Ford FarnboroughNov 4, 2025Dear Steven,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service professional and thorough. Your satisfaction is our top priority, and it's great to know that you are very happy with your experience at Group 1 Ford Farnborough. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.
Kind regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 31, 2025Motability agent at Think Ford Wokingham was exceptionally helpful, talked us through options and generally a very personable young man.Response from Group 1 Ford FarnboroughNov 3, 2025Dear Stephen,
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that our Motability agent at Think Ford Wokingham was able to assist you effectively and provide you with a personable service. It's wonderful to know that you found the guidance through your options helpful. Your feedback is greatly appreciated and will be shared with the team to continue inspiring excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 29, 2025Very calm answered every question we asked he explained every detail let us look around a few cars offered a drink ..very detailed and knowledgeable..my son and myself felt comfortable
An appointment was made time was kept staff were welcoming and we felt very much at easeResponse from Group 1 Ford FarnboroughOct 30, 2025Hello Tommy,
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you and your son felt comfortable during your visit and that all your questions were answered thoroughly. It's great to know that you appreciated the detailed explanations and the opportunity to explore our range of cars. Providing a calm and welcoming environment is something we strive for, and your feedback reassures us that we're on the right track. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again in the future!
Kind Regards
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 20, 2025Very proffesionalResponse from Group 1 Ford FarnboroughOct 20, 2025Hello Harry,
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you found our service very professional. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Ford Farnborough.
Best regards,
The Motability Scheme Team - Rating 5.0Oct 17, 2025Really good experience, and he was very helpful.Man and got the job done in very good time.Very happily and looking forward to picking up my new car.Thank you very muchResponse from Group 1 Ford FarnboroughOct 17, 2025Hello Philip,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a really good experience and that our team was able to assist you efficiently. It's wonderful to know that you're happily looking forward to picking up your new car. Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for your kind words.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 13, 2025Extremely helpful professional and caring would totally recommend :)Response from Group 1 Ford FarnboroughOct 13, 2025Hello Richard,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team extremely helpful, professional, and caring. Your recommendation means a lot to us, and we are delighted to know that you had a positive experience with the Motability Scheme at Group 1 Ford Farnborough. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Group 1 Ford Farnborough Team - Rating 5.0Oct 10, 2025Efficient friendly dealerResponse from Group 1 Ford FarnboroughOct 10, 2025Dear Lisa,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service efficient and friendly. At Group 1 Ford Farnborough, we strive to provide the best experience for all our customers, and your feedback is truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 7, 2025He was very nice explained everything. Made things simpleResponse from Group 1 Ford FarnboroughOct 8, 2025Dear Belinda B,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a positive experience with our team at Group 1 Ford Farnborough. It's great to know that everything was explained clearly and made simple for you. Your feedback is incredibly valuable to us, and we're delighted to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 7, 2025Excellent collected and returned vehicle as arranged
Even cleaned it!Response from Group 1 Ford FarnboroughOct 8, 2025Dear Stephen,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the collection and return of your vehicle, and we're delighted that you appreciated the extra touch of having it cleaned. Your satisfaction is our top priority, and your feedback is incredibly valuable to us.
If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 6, 2025Very goodResponse from Group 1 Ford FarnboroughOct 6, 2025Hello Heidi,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with us at Group 1 Ford Farnborough. Your feedback is incredibly valuable to us, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Oct 2, 2025Great service.Response from Group 1 Ford FarnboroughOct 2, 2025Hello Tammy,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our service at Group 1 Ford Farnborough. Our team is dedicated to providing the best possible service to our customers, and it’s fantastic to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Group 1 Ford Farnborough - Rating 5.0Sep 30, 2025Tom Husbands was very professional, he understood all my needs and why I needed a different vehicle.
From start to finish he did not rush me.
Very grateful to him as the car I have now is just so much better for my back as I have a spinal disease.Response from Group 1 Ford FarnboroughSep 30, 2025Dear Tanya,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Tom Husbands at Group 1 Ford Farnborough. It's fantastic to know that he was able to understand your needs and assist you in finding a vehicle that is more comfortable for your back.
We are committed to providing our customers with the best service possible, and it is rewarding to hear that Tom's professionalism and patience made a difference for you. Your satisfaction is our top priority, and we are grateful for your kind words and the 5-star rating.
If you have any further questions or need assistance in the future, please do not hesitate to reach out. We are here to help.
Thank you once again for choosing the Motability Scheme with us.
Best regards,
Group 1 Ford Farnborough - Rating 1.0Sep 23, 2025I did not go to Farnborough I went to WokinghamResponse from Group 1 Ford FarnboroughSep 24, 2025Dear Tracey,
Thank you for taking the time to leave a review. We apologize for any confusion regarding your visit. It seems there might have been a mix-up with the location. We would appreciate the opportunity to address any concerns you may have had during your visit to Wokingham. Please feel free to reach out to us directly so we can assist you further.
Kind regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Sep 16, 2025Excellent serviceResponse from Group 1 Ford FarnboroughSep 17, 2025Hello Colin,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Ford Farnborough. Our team is dedicated to providing the best experience possible, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Sep 16, 2025Very friendly and accommodatingResponse from Group 1 Ford FarnboroughSep 17, 2025Hello Tracey,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and accommodating. Providing excellent service is our top priority, and it's always rewarding to know that we have met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Ford Farnborough.
Best regards,
The Motability Scheme Team - Rating 5.0Sep 16, 2025I really appreciated the way Tom went all out to explain everything about an automatic car as I have never had one before I felt confident to drive away. He also makes a lovely tea .Response from Group 1 Ford FarnboroughSep 17, 2025Dear Vicky,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Tom was able to provide you with such a positive experience and that his thorough explanations helped you feel confident with your new automatic car. It's great to know that his tea-making skills added an extra touch to your visit as well!
Your satisfaction is our top priority, and we are delighted that we could meet your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again at Group 1 Ford Farnborough.
Best regards,
Motability Scheme Team
Group 1 Ford Farnborough - Rating 5.0Sep 12, 2025Tom was very patient and helpful and made the whole experience easy and comfortable. I drove away feel confident in new car and also knowing i could go back to Tom my time I need advise or help.Response from Group 1 Ford FarnboroughSep 15, 2025Dear Allison,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that Tom was able to make your experience easy and comfortable. It's fantastic to know that you drove away feeling confident in your new car and that you feel comfortable reaching out to Tom whenever you need advice or help. Your satisfaction is our top priority, and your kind words mean a lot to us.
If there's anything else we can assist you with in the future, please don't hesitate to get in touch. We look forward to seeing you again at Group 1 Ford Farnborough.
Best regards,
The Motability Scheme Team
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Jason was able to assist you and make your visit a pleasant one. Providing excellent service is our top priority, and your feedback is truly appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough