Motability Scheme at Group 1 Ford Farnborough
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Group 1 Ford Farnborough
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Think Ford Farnborough are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.
We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.
When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.
We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.
You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists.
Alternatively, we can discuss which model best suits from the comfort of your home.
The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.
Contact Group 1 Ford Farnborough on 01252544344 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Elles Road
Farnborough GU14 7QW
GB
Phone Number
Call Group 1 Ford Farnborough on 01252 544344
01252 544344
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:30 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Luke Jackson
- Adam Hayne
- Tom Husbands
- Adnan Malik
- Jason Mitchell
- Matthew Farmiloe
We recommend calling and booking an appointment before visiting.
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 14:00Closed Today Toggle Hours
Service centre details
07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:00 - 14:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | Closed |
Motability service specialists:
- Charlotte Draper
- Courtney Bones
- Kyle Bonner
- Layla Bartlett
- Daniel Ofosu-Asante
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Group 1 Ford Farnborough
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Group 1 Ford Farnborough
- Rating 5.0Jul 17, 2025All good everything was shown to.me on car and explained. All great service
- Rating 5.0Jul 17, 2025Adi was brilliant professional and really approachable with any questions I had . His communication was fantastic and it was a pleasure to have him deal with my car
- Rating 5.0Jul 9, 2025Very helpful and informative
- Rating 5.0Jun 30, 2025Very helpful and gave us so many useful infoResponse from Group 1 Ford FarnboroughJun 30, 2025Hello Eliki T.,
Thank you for your positive review! We're thrilled our team was helpful and that you found the information useful. At Group 1 Ford Farnborough, we strive to provide the best customer experience, and your feedback validates our efforts. If you have any questions or need assistance, please reach out. We look forward to serving you again!
Best,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 2.0Jun 26, 2025Very long over 90 minutes and they didn't update me at all as to progress or how long it would take. Not impressedResponse from Group 1 Ford FarnboroughJun 27, 2025Hello Hector,
Thank you for taking the time to share your feedback with us. I’m sorry to hear about your recent experience at Group 1 Ford Farnborough. We strive to keep our customers informed and comfortable during their visits, and it seems we fell short in this instance.
Your feedback is invaluable, and we will use it to improve our communication and service processes. If you have any further details or suggestions you’d like to share, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.
Best regards,
Group 1 Ford Farnborough Team - Rating 5.0Jun 18, 2025Thomas was outstanding through the whole experience. He had all the answers and made me and my family very welcome. Mobility side of things Thomas had all the answers. You have a very special member of staff and I wish him all the best for the future.Response from Group 1 Ford FarnboroughJun 18, 2025Dear Simon S.,
Thank you so much for taking the time to share your wonderful feedback about your experience with us at Group 1 Ford Farnborough. We are thrilled to hear that Thomas took good care of you.
Thank you once again for your kind review and for choosing the Motability Scheme with us. We look forward to serving you and your family in the future.
Best regards,
Group 1 Ford Farnborough - Rating 5.0Jun 11, 2025The best very helpful nothing was to much trouble well pleasedResponse from Group 1 Ford FarnboroughJun 17, 2025Dear William,
Thank you so much for your wonderful review! We are thrilled to hear that you found our service helpful and that we could meet your expectations. Our team at Group 1 Ford Farnborough always strives to provide the best experience for our customers, and your feedback is truly appreciated. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Jun 9, 2025Brilliant!!Response from Group 1 Ford FarnboroughJun 10, 2025Hello Brian,
Thank you so much for your fantastic review! We're thrilled to hear that you had a brilliant experience with us at Group 1 Ford Farnborough. Your feedback is incredibly valuable and motivates our team to continue providing excellent service. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to seeing you again soon!
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Jun 9, 2025Really goodResponse from Group 1 Ford FarnboroughJun 10, 2025Hello Simon,
Thank you so much for taking the time to leave us a fantastic review! We are thrilled to hear that you had a really good experience with us at Group 1 Ford Farnborough. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Jun 4, 2025Helpful and friendlyResponse from Group 1 Ford FarnboroughJun 6, 2025Dear Jacqueline,
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team helpful and friendly during your visit to Group 1 Ford Farnborough. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations.
We are committed to providing excellent service and ensuring that our customers have a positive experience. If there is anything else we can do for you, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing the Motability Scheme with us.
Best regards,
Emma
Group 1 Ford Farnborough - Rating 5.0May 13, 2025Very good service everything was just how they said it would be and on timeResponse from Group 1 Ford FarnboroughMay 13, 2025Hello Susan,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with our service and that everything met your expectations. Providing timely and reliable service is something we strive for, and it's great to know we achieved that for you.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Group 1 Ford Farnborough.
Best regards,
Emma - Rating 5.0Apr 25, 2025Really good and helpfulResponse from Group 1 Ford FarnboroughMay 1, 2025Dear Dawn,
Thank you so much for your kind words! We are thrilled to hear that you found our service to be really good and helpful. At Group 1 Ford Farnborough, we strive to provide the best experience for our customers, and your feedback is a great testament to our efforts. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Apr 14, 2025Excellent standard of service throughout, from ordering to collectionResponse from Group 1 Ford FarnboroughApr 14, 2025Hello Ian,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience, and your feedback is truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to contact us.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Apr 9, 2025Good handover of our car with Adi at Ford went through everything very helpfull put some petrol in the car for us and said any other questions we can ring himResponse from Group 1 Ford FarnboroughApr 11, 2025Hello Jay,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with Adi during the handover of your car. It's wonderful to know that he was able to assist you well. We always strive to ensure our customers feel supported and informed, so it's fantastic to hear that Adi made himself available for any further questions you might have.
Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Group 1 Ford Farnborough - Rating 5.0Apr 8, 2025Good service.Response from Group 1 Ford FarnboroughApr 8, 2025Thank you for your kind words Peter - we're glad to have been of service!
- Rating 5.0Apr 1, 2025Fantastic support throughoutResponse from Group 1 Ford FarnboroughApr 8, 2025Aaron, thank you for the kind words, we are thrilled you were happy with the service and support you received from our team.
- Rating 5.0Mar 25, 2025Good very polite and helpfulResponse from Group 1 Ford FarnboroughMar 25, 2025Hello William R.,
William, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our team to be polite and helpful during your visit. Providing excellent service is our top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
Group 1 Ford Farnborough - Rating 5.0Mar 18, 2025No paper work issued on completion of service and therefore do not know what work they have actually completed and the costs for that work?
What email address were the service documents sent to please, email address is: dcs0511@mail.com
Thank you excellentResponse from Group 1 Ford FarnboroughMar 18, 2025David, thank you for the feedback, our service records are sent digitally to the lease company, but I have asked one of the Service Advisors to email you at the email address we have on file for you (and as you've noted). - Rating 5.0Mar 17, 2025The whole process was made very easy, by the very helpful and knowledgeable salesmanResponse from Group 1 Ford FarnboroughMar 18, 2025Hannah, thank you for your kind words, we are delighted to hear that you had a positive experience and that the staff were helpful and knowledgeable.
- Rating 5.0Mar 17, 2025Smooth transactionResponse from Group 1 Ford FarnboroughMar 17, 2025Tracy, we're so pleased to hear that everything went smoothly for you.
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and informative. At Group 1 Ford Farnborough, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Group 1 Ford Farnborough Team