Motability Scheme at Think Ford Farnborough

4.7
Rating 4.7
(8 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00

Welcome to Think Ford Farnborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Think Ford Farnborough are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.

When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.

We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.

You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists.
Alternatively, we can discuss which model best suits from the comfort of your home.

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.

Contact Think Ford Farnborough on 01252544344 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Elles Road
Farnborough GU14 7QW
GB
Phone Number
Call Think Ford Farnborough on 01252 544344
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Martyn Laird
  • Luke Jackson
  • Adam Hayne
  • Tom Husbands
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 19:00
Friday07:30 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Charlotte Draper
  • Kyle Bonner
We recommend calling and booking an appointment before visiting.
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Accessibility features at Think Ford Farnborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Think Ford Farnborough

  • Rating 4.0
    Started very well. Then there was a problem registering the car which took the 5 star shine off. However Tom Husband the salesperson did his best to keep me updated along with Adam the salesmanager that tried to find an alternative car. Should have been 5 stars but the delay lost a star!!
    Response from Think Ford Farnborough
    Thank you for taking your time to leave this review Herjit. I am sorry to hear that your experience was tainted by this issue, but glad that Tom and Adam did their best to rectify it as quickly as possible. We hope that you are enjoying your new car and look forward to seeing you again when you next need us.
  • Rating 5.0
    I waited for my car to be MOT'd and Health Checked, and sat in the waiting area, which is comfortable and clean. All the staff were really nice to me, and on 2 separate occasions I was asked if I'd like a drink by 2 gentlemen who work at Ford. I received a video at the end of the inspection, and was walked to my car to make sure it was accessible for me.
    Response from Think Ford Farnborough
    Jennifer, thanks for your five-star rating and review, its a pleasure to hear that you had a great service experience with us and that the staff looked after you well. We look forward to seeing you back at Think Ford Farnborough in the future.
  • Rating 5.0
    Martin made the process very easy with knowledge of motorbility, very helpful and informative.
    Response from Think Ford Farnborough
    Nicholas, its a pleasure to hear that you had a great experience with Martin; he is indeed very knowledgeable when it comes to the Motability Scheme. Enjoy your new car and we hope to see you back at Think Ford Farnborough in the future. Thank you.
  • Rating 4.0
    Great service and friendly people
    Response from Think Ford Farnborough
    Thank you for the kind words Abigail! It is greatly appreciated by our team and we look forward to seeing you again next time, thank you.
  • Rating 5.0
    After having spoken to many other dealerships with no positive response especially when one mentions one is a mobility customer. Well the sales person Tom Husband was a breath of freash air. He understood my situation and showed some sympathy amd to top that he found me a car and called me back to offer two options. I went and viewed one of the options met with Tom and did the deal. I am now collecting my car on Friday. Thank you Tom.

    Response from Think Ford Farnborough
    Thank you for taking the time to write this wonderful review Herjit. I am very glad to hear that you were pleased with the level of service that you received and will ensure Tom receives the recognition he deserves. Many thanks.
  • Rating 5.0
    First class service. Good communications. Thank you.
    Response from Think Ford Farnborough
    Gillian, we're thrilled to see that you enjoyed first class service from our Service Department and really appreciate the feedback, thank you.
  • Rating 5.0
    My visit was very pleasant yesterday, from when I asked the lady at the desk, to make sure the workshop knew I was waiting for my car in the waiting area, to my car being brought to me right outside the door. The lady at the desk checked on the system, and assured me that the workshop knew I was waiting. I got a video sent to me while I was waiting, showing me that a Health Check had been carried out on my car. When the lady came and told me my car was ready, she saw I was using a crutch, and went and got my car for me, and brought it to right outside the door. The waiting area was pleasant and comfortable, and I was able to get a free hot drink from the machine.
    Response from Think Ford Farnborough
    Jennifer, we're so pleased to see that you enjoyed your service experience at Farnborough, and look forward to assisting you again in the future, thank you.
  • Rating 5.0
    Very helpful pleasant
    Response from Think Ford Farnborough
    Hello Alexander, thank you for taking the time to leave us a review about your visit, we look forward to seeing you next time.
Displaying reviews 1 - 3 out of the 8 most recent
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