Motability Scheme at Group 1 Ford Farnborough

4.9
Rating 4.9
(136 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00

Welcome to Group 1 Ford Farnborough

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Think Ford Farnborough are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.

When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease.

We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.

You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists.
Alternatively, we can discuss which model best suits from the comfort of your home.

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.

Contact Group 1 Ford Farnborough on 01252544344 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Elles Road
Farnborough GU14 7QW
GB
Phone Number
Call Group 1 Ford Farnborough on 01252 544344
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Mark Vincent
  • Luke Jackson
  • Tom Husbands
  • Adnan Malik
  • Hollie Wise
  • Matthew Farmiloe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 19:00
Friday07:30 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Adrian Worship
  • Charlotte Draper
  • Courtney Bones
  • Kyle Bonner
  • Layla Bartlett
  • Daniel Ofosu-Asante
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Group 1 Ford Farnborough

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Ford Farnborough

  • Rating 5.0
    Matt at ford Farnborough was extremely helpful and went over and above in everything he did
    Response from Group 1 Ford Farnborough
    Thank you so much for your kind words David! We are so happy to hear that Matt was able to provide you with excellent service.
  • Rating 5.0
    Adi has been amazing throughout the whole process cannot recommend him enough.
    Response from Group 1 Ford Farnborough
    Thanks Rachel, that's wonderful to hear that Adi has looked after you well.
  • Rating 5.0
    Very efficient process and everything accessible on line once account set up
    Mark Vincent at Ford Wokingham was brilliant with paperwork and handover
    Response from Group 1 Ford Farnborough
    Thank you for taking the time to write this wonderful review Stephanie. I am very glad to hear that you were pleased with the level of service that you received from Mark and that everything was straightforward and efficient for you. Enjoy your new car and we look forward to seeing you again in the future.
  • Rating 5.0
    Very gd very helpful staff
    Response from Group 1 Ford Farnborough
    Thanks Paulette, that's great to hear!
  • Rating 5.0
    Mat was amazing
    Response from Group 1 Ford Farnborough
    That's great to hear Laura, thank you for the feedback!
  • Rating 5.0
    Mark at Ford Wokingham has been brilliant.
    Response from Group 1 Ford Farnborough
    Thanks Toby, we really appreciate the feedback and it's great to hear that Mark has looked after you well!
  • Rating 5.0
    Mark Vincent was totally professional and very knowledgeable
    Response from Group 1 Ford Farnborough
    Thank you so much for your kind words Mark! We are so happy to hear that Mark was able to provide you with excellent service.
  • Rating 5.0
    Adi was excellent put our mind at ease and made us feel very comfortable and provided all the information we needed. Very happy and getting the vehicle we want and need in May. Cannot recommend Adi enough.
    Response from Group 1 Ford Farnborough
    Thank you for the great review Rachel! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Very helpful explanation everything very smith handover
    Response from Group 1 Ford Farnborough
    Thank you for your kind words Merrylyn - we're glad to have been of service!
  • Rating 3.0
    Had to wait a long time
    Response from Group 1 Ford Farnborough
    Hector, we're so sorry that you had to wait a long time for the servicing, we have fed back your comments to the Management team to review further, thank you.
  • Rating 5.0
    Couldn’t have gone any more above and beyond
    Response from Group 1 Ford Farnborough
    Thank you very much for taking the time to leave this great feedback Sarah. I am glad everything went smoothly for you!
  • Rating 5.0
    Holiie was very caring and gave me the best advise
    Response from Group 1 Ford Farnborough
    That's lovey to hear Muhammad, thank you for sharing that with us, we're so pleased that you felt well looked after.
  • Rating 5.0
    Friendly, welcoming felt at ease all in all fantastic customer service.
    Response from Group 1 Ford Farnborough
    Thank you so much for your kind words Tracey, we are so happy to hear that you felt welcomed and at ease as that's what we strive for with all of our customers. We look forward to seeing you again soon!
  • Rating 5.0
    Superb experience with Group 1 Ford. The entire process of ordering and collecting the car was straightforward, and I’m delighted with the overall experience.
    Response from Group 1 Ford Farnborough
    Thank you so much for leaving us a review Charlotte. Customer feedback is extremely important to us and your wonderful comments will be shared with the team. We look forward to dealing with you again in the future and happy motoring!
  • Rating 5.0
    I was very well looked after, even before I had chosen my car.

    Just to add - Holly was amazing!!!! Always happy, always smiling, always had time!
    Response from Group 1 Ford Farnborough
    Great customer service is important to us George, so that is fantastic to hear that Hollie looked after you well! We hope you'll get great enjoyment from your new car, thank you.
  • Rating 5.0
    It was very smooth experience and hollie couldn’t do enough so well done to her . Would recommend to friends
    Response from Group 1 Ford Farnborough
    Thanks for the lovely review Laura, we're so pleased to hear that Hollie looked after you well and we really appreciate your recommendation!
  • Rating 5.0
    Mark V is just amazing! A credit to Ford, Motability and life in general. He was absolutely phenomenal. Cannot thank him enough for all he did for us as a family. An absolute pleasure to deal with.
    Response from Group 1 Ford Farnborough
    Thank you so much for leaving us a review Chyler. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Mark and the team. We look forward to dealing with you again in the future and happy motoring!
  • Rating 5.0
    They were a friendly and well organised team. They had plenty of time and patience to answer all my questions they had a positive outlook. They answered follow questions on email quickly too.
    Response from Group 1 Ford Farnborough
    Thank you for the great review Tracey! We really appreciate you taking the time to feedback on your experience with the team, and that all your questions were answered. We look forward to welcoming you back to the business again soon!
  • Rating 5.0
    Excellent customer service
    Response from Group 1 Ford Farnborough
    Thank you so much for your kind words and rating Daniel! We strive to ensure that all of our customers receive the best possible service and are so pleased to see that we achieved this.
  • Rating 5.0
    Hollie was amazing and it was very easy process thank you
    Response from Group 1 Ford Farnborough
    Thank you for taking the time to write this wonderful review Jake. I am very glad to hear that you were pleased with the level of service that you received from Hollie and that the process was made easy for you.

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