Motability Scheme at Group 1 Toyota Medway

4.8
Rating 4.8
(117 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00

Contact information

Address
Bailey Drive
Gillingham Business Park
Gillingham ME8 0PZ
GB
Phone Number
Call Group 1 Toyota Medway on 01634 377344
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Steven Ouzman
  • Hayley Clifton
  • Adam Finn
  • Sewak Bhakar
  • Azharul Islam
  • Brian Thorpe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:30
SundayClosed

Motability service specialists:

  • Alex Jones
  • Jessica Toombs
  • Tina Oxley
  • Rian Parry-Smith
  • Millie Bassett
  • Sydney Chamberlain
We recommend calling and booking an appointment before visiting.
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Accessibility features at Group 1 Toyota Medway

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Medway

Group 1 Toyota Medway are committed to supporting the Motability Scheme, and have a team of dedicated Motability Scheme Specialists to help meet your unique motoring needs. We welcome new and existing Motability customers to explore the full range of Toyota models available on the Motability Scheme. When you visit us, we’ll talk to you about your needs and any specific requirements and make sure the vehicle you choose is right for you. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You can visit our showroom or book a virtual appointment online. We look forward to welcoming you to Group 1 Toyota Medway.

Group 1 Toyota Medway can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Medway on 01634377344 to make an appointment with our Motability Scheme specialist.

Reviews at Group 1 Toyota Medway

  • Rating 5.0
    Brilliant helpful and disabled friendly .
  • Rating 5.0
    Excellent service
  • Rating 5.0
    "I recently had the pleasure of working with Mr. Adam Finn, and I couldn't be more satisfied with the experience. Despite my limited knowledge of the scheme, Adam took the time to walk me through the entire process with patience and clarity. His non-judgmental approach, combined with outstanding customer service, made me feel comfortable and confident in my decisions. It's rare to encounter someone so dedicated to ensuring a smooth and positive experience. I highly recommend his services to anyone seeking professional, approachable, and knowledgeable assistance. Thank you, Adam, for going above and beyond!"
  • Rating 5.0
    Really good.
    Response from Group 1 Toyota Medway
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Always a great service here.
    Response from Group 1 Toyota Medway
    Thank you for your kind words Kristina - we're glad to have been of service!
  • Rating 5.0
    Service was very quick and staff very friendly
    Response from Group 1 Toyota Medway
    Thank you Joanne for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very easy took all the time need to go through controls and any questions.
    Thank you all.
    Response from Group 1 Toyota Medway
    Thank you Rowland for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good,car was picked up and delivered no fuss
    Response from Group 1 Toyota Medway
    Thank you Brian for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Receptionist lovely and helpful

    Car serviced quickly . Happy with service
    Response from Group 1 Toyota Medway
    Thank you for your kind words Nadine - we're glad to have been of service!
  • Rating 5.0
    The staff were amazing, especially Oliver. The process was extremely smooth and I was kept informed the whole duration. I am certain I will return to Toyota Medway for my next vehicle.
    Response from Group 1 Toyota Medway
    Thank you Arabella for sharing your kind feedback with us, it is greatly appreciated. We are delighted to hear you had a 5* experience with our team and we look forward to welcoming you back again soon!
  • Rating 5.0
    Friendly,lots of coffee,tv while you wait,helpful
    Response from Group 1 Toyota Medway
    Thank you Daniel for your kind feedback. It is great to hear that you had a 5* experience with us and we hope to welcome you back again in the future!
  • Rating 5.0
    I was well looked after and the staff were very friendly
    Response from Group 1 Toyota Medway
    Hi Robert, thank you for your 5* rating and your kind feedback. We are delighted to hear that you had a great experience with our team!
  • Rating 5.0
    Very helpful expland every thing that u wanted to no about the car and if had any questions just to phone up
    Response from Group 1 Toyota Medway
    Thank you for sharing your feedback John. We are delighted to hear that you had a 5* experience with us and we hope to welcome you back again in the future!
  • Rating 5.0
    Hayley provided a smooth and easy experience
    Response from Group 1 Toyota Medway
    Thank you Denise for your 5* rating and kind feedback! We hope to see you soon!
  • Rating 4.0
    Great communication always let informed of the progress of my vehicle Everything was thoroughly explained when I went to collect the vehicle and the salesman ran through all the controls.
    Response from Group 1 Toyota Medway
    Thank you Susan for taking the time to share your valued feedback. We are delighted to hear that you had such a great experience with us we hope to welcome you back soon!
  • Rating 5.0
    First class service
    Response from Group 1 Toyota Medway
    Thank you for sharing your valued feedback Darren. We are delighted to hear that you had a 5* experience with us and hope to see you soon!
  • Rating 5.0
    Very helpfull and friendly helpt with all my needs
    Response from Group 1 Toyota Medway
    Thank you John for your kind words - we're glad to have been of service!
  • Rating 5.0
    It is a very easy scheme to follow and I am delighted with my new car. Steven was very helpful and efficient and was happy to answer any questions I had. I was kept up to date with progress of the delivery date.
    Response from Group 1 Toyota Medway
    Thank you Lucy for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Went like a dream
    Response from Group 1 Toyota Medway
    Thank you Edward for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very fast and efficient
    Response from Group 1 Toyota Medway
    Thank you Harry for your kind words - we're glad to have been of service!

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