Motability Scheme at Group 1 Toyota Medway

4.8
Rating 4.8
(127 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
Call dealer

Contact information

Address
Bailey Drive
Gillingham Business Park
Gillingham ME8 0PZ
GB
Get directions
Phone Number
Call Group 1 Toyota Medway on 01634 377344
01634 377344
01634 377344
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Hayley Clifton
  • Adam Finn
  • Azharul Islam
  • Brian Thorpe
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 17:30
SundayClosed

Motability service specialists:

  • Alex Jones
  • Tina Oxley
  • Rian Parry-Smith
  • Millie Bassett
  • Sydney Chamberlain
  • Ian Burt
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Group 1 Toyota Medway

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Group 1 Toyota Medway

Motability Scheme at Group 1 Toyota Medway

Group 1 Toyota Medway are committed to supporting the Motability Scheme, and have a team of dedicated Motability Scheme Specialists to help meet your unique motoring needs. We welcome new and existing Motability customers to explore the full range of Toyota models available on the Motability Scheme. When you visit us, we’ll talk to you about your needs and any specific requirements and make sure the vehicle you choose is right for you. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. You can visit our showroom or book a virtual appointment online. We look forward to welcoming you to Group 1 Toyota Medway.

Group 1 Toyota Medway can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Toyota Medway on 01634377344 to make an appointment with our Motability Scheme specialist.

Visit dealer website
Visit dealer website

Reviews at Group 1 Toyota Medway

  • Rating 5.0
    Staff at Toyota is always very nice and helpful. I'm very new with them but never had any problems
    Response from Group 1 Toyota Medway
    Hello Karina,

    Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that our staff at Group 1 Toyota Medway has been nice and helpful during your visits. Providing excellent service is our top priority, and it's wonderful to know that we've met your expectations. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to serve you in the future.

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Medway
  • Rating 5.0
    Very helpful
    Response from Group 1 Toyota Medway
    Hello Edward,

    Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you found our service very helpful. At Group 1 Toyota Medway, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Group 1 Toyota Medway Team
  • Rating 5.0
    Very friendly and professional
    Response from Group 1 Toyota Medway
    Dear Joanne,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team at Group 1 Toyota Medway to be both friendly and professional. Your feedback is incredibly valuable to us, and it’s great to know that we were able to meet your expectations.

    We strive to provide the best possible service to all our customers, and your kind words affirm that we are on the right track. If there is anything more we can do for you, please don't hesitate to reach out.

    Thank you once again for your support and for choosing the Motability Scheme with us.

    Best regards,

    Emma
    Group 1 Toyota Medway
  • Rating 5.0
    Excellent service
    Response from Group 1 Toyota Medway
    Dear Michelle,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Group 1 Toyota Medway. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Group 1 Toyota Medway
  • Rating 5.0
    Helped to find a suitable car
    Response from Group 1 Toyota Medway
    Dear Edward,

    Thank you so much for taking the time to leave us a wonderful review. We are thrilled to hear that you found a suitable car with the help of our team at Group 1 Toyota Medway. Your satisfaction is our top priority, and it’s fantastic to know that we were able to meet your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again and wish you many happy miles in your new car!

    Best regards,

    Emma
    Group 1 Toyota Medway
  • Rating 5.0
    Absolutely incredible service, I’d go as far to say it’s the best I’ve ever received in the UK
  • Rating 5.0
    Excellent service, friendly staff
  • Rating 5.0
    Very polite helpful and professional.
  • Rating 4.0
    Always a good experience here
    Response from Group 1 Toyota Medway
    Dear Kristina,

    Thank you for taking the time to leave us a review. We're delighted to hear that you consistently have a good experience with us at Group 1 Toyota Medway. Your feedback is invaluable, and we're always striving to enhance our services to ensure every visit meets your expectations.

    If there's anything specific you think we could improve upon to make your experience even better, please feel free to let us know. We look forward to welcoming you back soon.

    Best regards,

    Group 1 Toyota Medway Team
  • Rating 5.0
    Az was professional, friendly and knowledgeable. He helped me to feel at ease as I was worried about getting a new car. He answered all of my questions clearly and helped me feel at ease.
    Thank you Az.
    Response from Group 1 Toyota Medway
    Thank you for the great review and the feedback on to Az, we really appreciate it. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Brilliant helpful and disabled friendly .very helpful and kind and welcoming .Good Service with the car
    Response from Group 1 Toyota Medway
    Thank you for taking the time to leave us this great 5 star review!
  • Rating 5.0
    Excellent service
    Response from Group 1 Toyota Medway
    Hello Kayleigh. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    "I recently had the pleasure of working with Mr. Adam Finn, and I couldn't be more satisfied with the experience. Despite my limited knowledge of the scheme, Adam took the time to walk me through the entire process with patience and clarity. His non-judgmental approach, combined with outstanding customer service, made me feel comfortable and confident in my decisions. It's rare to encounter someone so dedicated to ensuring a smooth and positive experience. I highly recommend his services to anyone seeking professional, approachable, and knowledgeable assistance. Thank you, Adam, for going above and beyond!"
    Response from Group 1 Toyota Medway
    Thank you so much for your kind words! We are so happy to hear that Group 1 Toyota Medway was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Really good.
    Response from Group 1 Toyota Medway
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Always a great service here.
    Response from Group 1 Toyota Medway
    Thank you for your kind words Kristina - we're glad to have been of service!
  • Rating 5.0
    Service was very quick and staff very friendly
    Response from Group 1 Toyota Medway
    Thank you Joanne for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very easy took all the time need to go through controls and any questions.
    Thank you all.
    Response from Group 1 Toyota Medway
    Thank you Rowland for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Very good,car was picked up and delivered no fuss
    Response from Group 1 Toyota Medway
    Thank you Brian for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Receptionist lovely and helpful

    Car serviced quickly . Happy with service
    Response from Group 1 Toyota Medway
    Thank you for your kind words Nadine - we're glad to have been of service!
  • Rating 5.0
    The staff were amazing, especially Oliver. The process was extremely smooth and I was kept informed the whole duration. I am certain I will return to Toyota Medway for my next vehicle.
    Response from Group 1 Toyota Medway
    Thank you Arabella for sharing your kind feedback with us, it is greatly appreciated. We are delighted to hear you had a 5* experience with our team and we look forward to welcoming you back again soon!

Similar Motability Scheme dealers

Start new search