Motability Scheme at JCB Volkswagen Medway

4.9
Rating 4.9
(201 reviews)
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00
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Welcome to JCB Volkswagen Medway

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

JCB Volkswagen Medway can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact JCB Volkswagen Medway on 01634378988 to make an appointment with our Motability specialist.

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Contact information

Address
Bailey Drive
Gillingham Business Park
Gillingham ME8 0PZ
GB
Get directions
Phone Number
Call JCB Volkswagen Medway on 01634 378988
01634 378988
01634 378988
Website

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Email

Email us

Reviews

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Showroom details
08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:00 - 17:30 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Tajinder Virdi
  • Alex Goodger
  • Grant Nixon
  • Tom Hansen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Linda Kershaw
  • Steve Mcgannon
We recommend calling and booking an appointment before visiting.
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Accessibility features at JCB Volkswagen Medway

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at JCB Volkswagen Medway

  • Rating 5.0
    This was my first time ever using the Motability scheme and the first time I have ever been involved in buying a new car from a dealership.

    Grant Nixon, from the JCB Volkswagen Medway dealership seriously deserves some special recognition. From the very first phonecall - all the way through to collecting the car - he kept me up to date every step of the way. His estimated delivery date (from order to collection) was absolutely spot-on. During the ordering/specifying process, he was never pushy (as you might stereotypically expect from a car salesman) and it really felt like we were designing a car which was perfect for me.

    To be honest, I was quite reluctant and nervous to make use of the Motability scheme at all because of the social stigma, feeling judged by others and feeling like there could be others more deserving of this benefit (although I am eligible, this only happened quite recently, following an accident and the various ongoing chronic health issues as a result).

    At the JCB Volkswagen Medway dealership, I (a Motability customer), was treated with exactly the same level of respect as any other customer and was always welcomed by friendly, professional members of the team. The dealership itself always looked fantastic; immaculate cars on display and plenty of team members ready and happy to help.

    Grant Nixon was also a huge help by putting my mind at ease regarding the stigma around Motability; he made me feel just as important as any other customer and allowed me to actually feel excited about collecting my new car (because honestly, I was really nervous about collecting it because it’s on Motability).

    I’d like to say a huge thank you to Grant Nixon for his kind, friendly and professional service - he is an extremely valuable asset to JCB Volkswagen Medway and a fantastic representative for the Motability scheme.

    Cheers Grant!
  • Rating 5.0
    JCB Medway provided a very professional and courteous service from start to finish. Grant, the Motabilty specialist provided all the information needed in making my final decision and the choice of vehicle. Grant assisted me on collection of my new car he provided all the necessary information needed for a safe and secure handover.
  • Rating 5.0
    Grant was very kind and understanding listened to our needs and gave advice
  • Rating 5.0
    A friendly and helpful
    I absolutely love the car. This has helped me so much easier to get about.
  • Rating 4.0
    Welcoming, helpful
  • Rating 4.0
    Only let down by the difficulty getting parked.
    Staff brilliant, super helpful and service at first day of driving appears to be excellent too.
    Thank you JCB Medway.
  • Rating 5.0
    Great experience with grant at Medway JCB, he was very helpful and friendly!
  • Rating 5.0
    Very helpful, and kind
  • Rating 5.0
    Welcomed with care and professionalism right from the dealership door.
  • Rating 5.0
    Polite friendly and great coffee
  • Rating 5.0
    Grant was amazing from start to finish. He made the whole process easy and understood my needs being a wheelchair user what I would require with a car.
  • Rating 5.0
    Grant from the dealership was fantastic always kept me updated went through the whole process with me and was very friendly
  • Rating 5.0
    Very knowledgeable and understanding
    Pleasure to sit and talk to
  • Rating 5.0
    Probably the best experience I’ve had with a Motorbility salesman from start to finish
  • Rating 5.0
    Alex was really nice
  • Rating 5.0
    Great customer support and so much more
  • Rating 5.0
    Brilliant and grant was so friendly would highly recommend!
  • Rating 5.0
    No hassle, cleanes the car inside and out, the car was available to collect before the time I needed the vehicle by.
  • Rating 5.0
    Grant at JCB went above and beyond to help in every way to get us mobile. Fantastic customer service and friendly and helpful 👍..
  • Rating 5.0
    I recently had the pleasure of utilizing the Motability Scheme at JCB Volkswagen Medway, and I must say it was a fantastic experience. The service provided was exceptional, and I felt welcomed from the moment I arrived. Grant Nixon, in particular, went above and beyond to ensure I had all the information I needed and made the process seamless. His friendly demeanor and professionalism truly made a difference. I highly recommend JCB Volkswagen Medway for anyone looking for support with the Motability Scheme!

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