The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to SMC Ford Gravesend
Welcome to SMC Ford Gravesend
We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.
When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.
We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Brian Florence
- Robert Hopwood
- Bradley James
- Emmie Nicholls
- Grant Duffort
- Daniel Humm
Service centre details 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 07:30 - 18:00 08:30 - 12:30Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 07:30 - 18:00 |
Tuesday | 07:30 - 18:00 |
Wednesday | 07:30 - 18:00 |
Thursday | 07:30 - 18:00 |
Friday | 07:30 - 18:00 |
Saturday | 08:30 - 12:30 |
Sunday | Closed |
Motability service specialists:
- Sharon Mckay
- Robert Rider
Accessibility features at SMC Ford Gravesend
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at SMC Ford Gravesend
- Rating 5.0Apr 10, 2024Rob helped us every step of the way to choose the right car for our needs
He made the whole experience easy and stress free - Rating 5.0Apr 4, 2024Notified when car would be collected. Kept informed by a video link on car service and told when car was on way back to me. Great service.
- Rating 5.0Mar 25, 2024Friendly and helpful
- Rating 5.0Mar 21, 2024Very pleasant and helpful
- Rating 5.0Mar 15, 2024Great job and thanks to mark for his service
- Rating 5.0Feb 20, 2024This was a lovely experience our salesman was knowledgeable and answered all the questions and helped us choose the best car for our needs
- Rating 5.0Jan 26, 2024It was a lovely experience. This was my first time getting a mobility car and Mark made the process completely stress free. Everything went smoothly and I'm.niq enjoying my new car
Thankyou - Rating 5.0Dec 21, 2023Very good and polite and helpful
- Rating 5.0Nov 28, 2023Very easy and smooth process, everything was explained in plain English
- Rating 5.0Nov 27, 2023First class. I especially appreciated the 'collect and return' feature.
- Rating 5.0Nov 22, 2023Rob was very knowledgeable and helpful and a credit to motorbility and Ford!
- Rating 5.0Nov 20, 2023Rob was excellent from the first phone call to the hand over , he kept me updated throughout, answered all my questions, very professional in what he does and a great guy understood all my needs (disability) had a follow up phone call which is great if you have more questions, he was just superb an excellent experience with smc Ford gravesend a big thankyou to Rob hopwood again who went above and beyond for me.
- Rating 5.0Nov 16, 2023Rob was so patient with us as we picked out the car (over a couple of visits to the showroom!) and gave us regular updates after we had placed the order. We loved receiving the video of our new car in advance of handover day too.
- Rating 5.0Oct 23, 2023Great customer service from the motability sales assistant. For the little money they get selling motability cars Emmi went above and beyond assisting us after a poor experience at a different dealer.
- Rating 5.0Oct 16, 2023Great customer service. The people that I dealt with were polite and friendly.
- Rating 5.0Oct 16, 2023Absolutely perfect experience feel very welcome and well informed
- Rating 5.0Oct 16, 2023I cannot praise enmie enough
- Rating 5.0Oct 16, 2023Very helpful staff. Very upset at the hounding I've received afterwards in regards to this survey. Despite telling the lady who called that I had to go due to an appointment three times she continued to all questions and ignore the fact that I had to go. So service from ford was great, aftercare awful.
- Rating 5.0Oct 16, 2023Excellent service nothing was to much found the right car for us very happy
- Rating 5.0Oct 11, 2023Excellent customer service from Rob, all our needs met when choosing a car, friendly & efficient. Highly recommended