Motability Scheme at SMC Ford Gravesend

4.9
Rating 4.9
(117 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to SMC Ford Gravesend

Welcome to SMC Ford Gravesend

We have fully trained Motability specialists on hand to ensure that your experience from order to delivery runs smoothly and meets your needs. They can answer any questions you may have around the Motability Scheme and our current offers.

When discussing your requirements, the team will listen to why you need the car and what you need it to be able to do before showing you around the most suitable car. Once you have a car of interest, they will arrange an unaccompanied test drive to give you the chance to experience it for yourself.

We also offer video appointments if you’re not comfortable visiting us in person and we will do all that we can to ensure that you feel comfortable and relaxed at all times.

Contact information

Address
Eagle Way,Stonebridge Road
Gravesend
Kent DA11 9BJ
GB
Phone Number
Call SMC Ford Gravesend on 01474 444099
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Brian Florence
  • Robert Hopwood
  • Bradley James
  • Emmie Nicholls
  • Grant Duffort
  • Daniel Humm
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Sharon Mckay
  • Robert Rider
We recommend calling and booking an appointment before visiting.
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Accessibility features at SMC Ford Gravesend

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at SMC Ford Gravesend

  • Rating 5.0
    The lady I spoke to was very helpful
  • Rating 5.0
    Excellent customer service
  • Rating 5.0
    The motability salesman was very knowledgeable
    Good at his job helpful and friendly
  • Rating 5.0
    Very friendly and helpful
  • Rating 5.0
    The whole process was brilliant
  • Rating 5.0
    Great service as usual thank you.
  • Rating 5.0
    Very good but surprised it was not cleaned
  • Rating 5.0
    Quick and efficient
  • Rating 5.0
    They were polite,friendly and helpful
    And did a good service on the car
  • Rating 5.0
    Easy to book dealt with efficiently and quickly
  • Rating 5.0
    Rob was very hepful knowledgable and answered all our questions.
  • Rating 5.0
    Really happy. Brilliant customer service.
  • Rating 4.0
    Quick and efficient, and kept me updated
  • Rating 5.0
    Fabulous experience. Thank you very much x
  • Rating 5.0
    Mark was very helpful and efficient. He kept us informed and we have been very happy with the service.
  • Rating 5.0
    Rob helped us every step of the way to choose the right car for our needs
    He made the whole experience easy and stress free
  • Rating 5.0
    Notified when car would be collected. Kept informed by a video link on car service and told when car was on way back to me. Great service.
  • Rating 5.0
    Friendly and helpful
  • Rating 5.0
    Very pleasant and helpful
  • Rating 5.0
    Great job and thanks to mark for his service

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