Motability Scheme at Marshall Volkswagen Horsham
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Marshall Volkswagen Horsham
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Contact information
Address
1 Redkiln Way
Horsham RH13 5QH
GB
Phone Number
Call Marshall Volkswagen Horsham on 01403 858891
01403 858891
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- James Poplett
- Matthew Whibley
- Lauren Dean
- Mark Kemp
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Ben Harris
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Marshall Volkswagen Horsham
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Marshall Volkswagen Horsham
- Rating 5.0Dec 24, 2024From the first phone call to choosing My first car with VW the team were nothing but helpful, made me feel at ease. Can't wait to get my new car.Response from Marshall Volkswagen HorshamDec 24, 2024Good afternoon Kimberley and thank you again for your positive 5 star rating and feedback on your experience, we really appreciate it. Kind regards, Nikki, Marshall Motor Group.
- Rating 4.0Jul 29, 2024No test drive offeredResponse from Marshall Volkswagen HorshamAug 2, 2024Good afternoon Valerie, thank you for your review and your feedback. I will ensure this is passed on to the management team.
Kind regards, Charlotte. - Rating 5.0Apr 23, 2024From start to finish Jordan from Marshall Horsham was amazing. Really got to know myself and my son on a personal level ensuring all needs were met when picking, purchasing and collecting the new vehicle.
We appreciate all he’s help and would definitely like to thank him.Response from Marshall Volkswagen HorshamMay 9, 2024Good morning Archie thank you for taking the time to leave a review. We are very grateful for your 5 star rating and super comments for Jordan and the Marshall Volkswagen Horsham team. Kind regards, Jason, Marshall Motor Group. - Rating 5.0Feb 19, 2024Excellent experience with a great service team.Response from Marshall Volkswagen HorshamFeb 20, 2024Hi Christopher and thank you for taking the time to review Marshall Volkswagen. We really appreciate it. Enjoy the rest of your day! Kind regards, Nikki, Marshall Motor Group.
- Rating 5.0Oct 26, 2023Our customer agent Jordan, was welcoming, patient and knowledgeable. He didn’t rush us or try to steer us towards any specific vehicle.Response from Marshall Volkswagen HorshamOct 26, 2023Good afternoon Barbara. Thank you for taking the time to leave us a review. We really appreciate it and will be delighted to pass your feedback onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 1.0Jul 15, 2023I will never use this garage again. Rubbish service.Response from Marshall Volkswagen HorshamJul 16, 2023Good afternoon, thank you for taking the time to review Volkswagen Horsham. We are disappointed to read your 1 star review and would be grateful if you could please email you details to reviews.volkswagen@marshall.co.uk so we can contact you directly to discuss. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jul 3, 2023Great customer care , I was taken home and picked up when my car was ready first class serviceResponse from Marshall Volkswagen HorshamJul 4, 2023Good evening Judy, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0May 23, 2023Good service the 2 ladies on the service reception are extremely polite and very helpful they are a credit to Marshall VW HorshamResponse from Marshall Volkswagen HorshamMay 23, 2023Thank you Ian for taking the time to review Marshall Volkswagen Horsham. We appreciate your 5 Star Review and I will pass on your feedback to the team. Kind Regards, Mariana, Marshall Motor Group
- Rating 5.0May 22, 2023Very happy with your service 😀Response from Marshall Volkswagen HorshamMay 23, 2023Thank you Jackie for taking the time to review. We appreciate your 5 Star Review and I will pass on your feedback to the team. Kind Regards, Mariana, Marshall Motor Group.
- Rating 4.0Feb 23, 2023Polite and helpful had car all day from 0815 and not ready until nearly 1730Response from Marshall Volkswagen HorshamFeb 24, 2023Good morning Gary, thank you for your review. We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jan 7, 2023Very nice and helpful man who delt with exchangeimg our carResponse from Marshall Volkswagen HorshamJan 7, 2023Thank you for the great review Nicola. We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Dec 1, 2022Always easy to drop car at my convenience and car is thoroughly cleaned inside snd out.. very impressed… way better than Ford.Response from Marshall Volkswagen HorshamDec 12, 2022Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Charlotte, Marshall Motor Group
- Rating 5.0Nov 4, 2022Good customer service kept me informed at all
timesResponse from Marshall Volkswagen HorshamNov 4, 2022Thank you Ian for taking the time to review Marshall Volkswagen Horsham - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group - Rating 2.0Aug 23, 2022Often made to feel that l am too much trouble lack of help
I have a mobility car always seem to be treated with slight contempt. I have yet to have had a courtesy car with VW and I understand that is the terms of the Motability agreement the last time my car was in for service I had to take a taxi to Crawley hospital to have my treatment and then take a taxi back to pick my car up having pacificallyAsked when I dropped the car off at 8 o’clock if it could be ready by lunchtime. I would look forward to hearing your comments on this kind regards Heather HardsResponse from Marshall Volkswagen HorshamAug 23, 2022Good evening Heather. We're disappointed to see your 2 star review and would be grateful if you could email your contact details to us at reviews.volkswagen@marshall.co.uk and we will be back in contact. Kind regards, Sharron, Marshall Motor Group. - Rating 4.0Aug 2, 2022Very good experience but could have been a bit more supportive of MOTABILITY customers.Response from Marshall Volkswagen HorshamAug 3, 2022Thank you Jacqueline, we really appreciate you taking the time to leave a review and for your four star rating but have also noted your additional comments. Please don't hesitate to contact me at reviews.volkswagen@marshall.co,uk with further details. Kind regards, Sharron, Marshall Motor Group.