Motability Scheme at Marshall Volkswagen Kidlington

4.5
Rating 4.5
(61 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Oxford Motor Park
Langford Lane
Kidlington OX5 1RY
GB
Phone Number
Call Marshall Volkswagen Kidlington on 01865 373732
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Daniel Goffin
  • Darren Valsler
  • Charlie Wall
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Peter Wiggins
  • Tom Isham
  • Rosie Clarke-Adams
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Kidlington

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Kidlington

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Kidlington

  • Rating 5.0
    Darren made the whole process so quick and easy all while I enjoyed a macchiato and ginger nut biscuits! Excellent follow up video and emails.
    Response from Marshall Volkswagen Kidlington
    Thank you Barnaby - most appreciated. I will make sure your kind words are passed onto Darren and the team. Great to hear you also liked the posh coffee and biscuits! Regards, Philip
  • Rating 5.0
    Very helpful, polite and informative staff who kept me informed of the process the whole way through.
    Response from Marshall Volkswagen Kidlington
    Hi Julie. Thank you for your review on your experience with us at Marshall Volkswagen. We really appreciate it. Have a lovely day. Kind Regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Brilliant service.
    Can’t praise it enough.
    THANK YOU.
    Response from Marshall Volkswagen Kidlington
    Thank you for taking the time to leave a review, we are delighted to read your comments and look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent experience and lovely Motability Adviser (Dan) who was experienced and very helpful in answering all our questions!
    Response from Marshall Volkswagen Kidlington
    Good morning Thomas and thank you for taking the time to leave your 5 star review and great feedback for Dan and the team at Marshall Volkswagen Kidlington, it's much appreciated. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Amazing! Everyone’s so nice and friendly in VW kidlington!
    Response from Marshall Volkswagen Kidlington
    Thanks for the review Abigail. We really appreciate you taking the time. Have a lovely day ahead! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Excellent. I am very pleased & the service & professionalism from Darren at VW.
    Couldn’t be happier. Thank you.
    Response from Marshall Volkswagen Kidlington
    Good morning Lynette, thank you for your great review. We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    VW agent was very helpful and supported us to choose for a new vehicle.
    Response from Marshall Volkswagen Kidlington
    Hello Joel, thank you for taking the time to leave a review. We really appreciate your feedback and are delighted that you had such a pleasurable experience with the team during your recent visit to Marshall Volkswagen Kidlington. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Darren was fabulous ! As a 17byear picking up her first car, the confetti cannon was great !

    He was so patient and kind and explained everything !
    Response from Marshall Volkswagen Kidlington
    Good afternoon Ruby, thank you for the great review! We really appreciate you taking the time to feedback and delighted you liked the confetti cannon! Kind regards, Charlotte, Marshall Motor Group.
  • Rating 1.0
    Not good. I waited more than 5 hours for the car to be finished when you quoted 2:5 and even then I had to complain because I could see my car in the car park just sitting there.
    Response from Marshall Volkswagen Kidlington
    Good afternoon, thank you for your review. We are disappointed to note your comments and would be grateful if you could please email your contact details to reviews.volkswagen@marshall.co.uk to allow us to investigate further. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very friendly staff. All our questions were answered to our satisfaction. Very happy with the overall experience
    Response from Marshall Volkswagen Kidlington
    Hi Poppy and thank you for taking the time to review Marshall Volkswagen. We really appreciate it. Enjoy the rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    All the staff were friendly. Dan was especially nice. Answered any questions I had.
    Response from Marshall Volkswagen Kidlington
    Thank you for your 5 Star rating of Marshall Volkswagen & your kind words for the team. We really appreciate it. Have a great day! Regards, Laura, Marshall Motor Group
  • Rating 5.0
    Great experience with David in Marshall Kidlington,Oxford.Nice car and good customer service of team.
    Response from Marshall Volkswagen Kidlington
    Thank you for your review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent made to feel valued. Extra special touch with the car reveal
    Response from Marshall Volkswagen Kidlington
    Good morning Sarisha, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very good customer service. Very friendly staff
    Response from Marshall Volkswagen Kidlington
    Thank you for your great review John! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    The youg man that delt with me was very helpful
    Response from Marshall Volkswagen Kidlington
    Thank you for your review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 1.0
    Last couple years the service has gone down hill. The staff have no interest in helping customers. Was hoping change 69 Tiguan in 2024 for the latest, will look at another dealer
    Response from Marshall Volkswagen Kidlington
    Good morning, thank you for your review. We are disappointed to note your 1 star rating and would be grateful if you could send your detail to reviews.volkswagen@marshall.co.uk to allow us to contact you directly to discuss. Regards, Charlotte, Marshall Motor Group.
  • Rating 4.0
    Service date booked and reminders sent, very efficient on the day and good customer service.
    Response from Marshall Volkswagen Kidlington
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte Marshall Motor Group.
  • Rating 4.0
    The lady I dealt with was very nice and helpful. Should I have been asked if I’d like my car cleaned? As this is usually included?
    Response from Marshall Volkswagen Kidlington
    Thank you for your review. We really appreciate you taking the time to feedback and will pass your comments on to the team. We look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Very knowledgeable and friendly service at the same time. Was extremely impressed with the entire experience.
    Response from Marshall Volkswagen Kidlington
    Thank you for the great review and feedback, we really appreciate it and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 1.0
    Firstly it took several attempts to book the service and the MOT no one would called me back when they said they would,then the curtisy car was a manual despite me stating I'd need a automatic due to the pain I get when driving a manual,the keys didn't get new batteries despite me stating they needed replacing and the aircon that was meant to be sorted at the last service still isn't working.
    Response from Marshall Volkswagen Kidlington
    Thank you for taking the time to review Marshall Volkswagen Milton Keynes. Please can you email your details to reviews.volkswagen@marshall.co.uk so we can make direct contact to discuss further. Kind regards, Charlotte, Marshall Motor Group.

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