Motability Scheme at Marshall Nissan Oxford

4.8
Rating 4.8
(152 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Welcome to Marshall Nissan Oxford

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Contact information

Address
Oxford Motor Park
Langford Lane
Oxford OX5 1FJ
GB
Phone Number
Call Marshall Nissan Oxford on 01865 567576
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Mark Sheppard
  • Ash Day
  • Edward Randall
  • Hembadura De Silva
  • Reece Renshaw
  • Aaron Mustafa
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Steven English
  • Natalie Ansell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Nissan Oxford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Marshall Nissan Oxford

  • Rating 5.0
    Excellent service and great dealing
    Response from Marshall Nissan Oxford
    Thank you for your amazing review on your visit to us! We really appreciate the feedback and look forward to seeing you again soon. Have a great Evening, Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    My wife’s Nissan Qashqai was due a service. From the moment I arrived at Marshall Nissan Oxford, the reception I received from Vernon (the customer liaison specialist) was exceptional. He immediately made me feel genuinely welcomed, and offered me a choice of a selection of coffees whilst I waited to be attended to. I chose a latte which was excellent quality, made to perfection, and served to me in a classy ceramic mug.

    Whilst I was waiting for the Qashqai to be serviced, I noticed the quite striking Nissan Ariya electric vehicle, so I asked a nearby individual if I could speak to a sales representative. I was greeted (literally within seconds) by the very amiable, happy and enthusiastic Ash Day. I thought it was quite amusing how Ash popped up so quickly (seemingly out of nowhere), so we had a good laugh about it which was a very nice icebreaker.

    In all the many years I’ve dealt with car salespeople, I have never met anyone as truly authentic and transparently kindhearted as Ash, so I connected with him immediately. The ensuing conversation with Ash about the Ariya was just pure enjoyment, I never had so much fun whilst being sold a car! Ash’s refreshing and genuinely amiable energy played a significant role in my choice to purchase the Ariya specifically from himself at Marshall Nissan, Oxford. I had no intention whatsoever of purchasing a new car when I arrived at Marshall Nissan that day, but the Ariya and Ash Day changed that.

    As purchasing the Ariya was a spur of the moment decision, I was reluctant to use some of my existing savings for the down payment, but was expecting a sum of money that would be considered disposable income which I could responsibly justify using some of it for the down payment. Annoyingly, the money I was expecting took nearly a year to materialise from the day of deciding to purchase the new car, but Ash never lost patience, or assumed the deal wouldn’t go ahead; instead, he kept in contact with me regularly (without any pressure whatsoever) just to let me know that whenever, I was ready, he would be there to complete the deal. I found this level of dedication over this long period to be a major factor in motivating me to buy this car from Ash (specifically), and not change my mind, so when the money finally arrived, I ordered the car the very same day!

    I’ve always enjoyed exceptional customer service at Marshall Nissan Oxford whenever I’ve taken the Qashqai in for servicing even though it wasn’t purchased from there, but now that I’ve actually experienced purchasing a vehicle from them, I can say with confidence that the superior customer service is truly branch-wide. As a result, I can honestly say that I’m a Marshall Nissan Oxford customer for life.
    Response from Marshall Nissan Oxford
    Wow what a fantastic review! Thank you! We really appreciate it & so glad that you had such a good experience with us. Have a great day. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Perfect service from start to finish .
    Response from Marshall Nissan Oxford
    Thanks for your review and great feedback, I'm pleased to see you had such a good experience with us! Have a great Evening. Kind Regards Chris, Marshall Motor Group
  • Rating 4.0
    Very good
    Response from Marshall Nissan Oxford
    Thank you for your review - most appreciated!
  • Rating 5.0
    Great experience.
    Reece was friendly, approachable and helpful, answered all questions.
    A pleasure to order.
    Response from Marshall Nissan Oxford
    Morning Karen. Thank you for the great review and the feedback on your contact with Reece, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards. Philip, Marshall Motor Group
  • Rating 5.0
    Lovely people. Over delivered
    Response from Marshall Nissan Oxford
    Good Morning and thank you for your 5-star review and feedback on your recent visit to us! We really appreciate the kind words. Have a great Monday! Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Very good thanks 😊
    Response from Marshall Nissan Oxford
    Good Morning and hope you had a nice weekend! Thank you for your 5-star review and great feedback on the team. We really appreciate the kind words! Have a great day. Kind Regards Chris, Marshall Motor Group
  • Rating 5.0
    Very friendly and helpful made me feel very comfortable
    Response from Marshall Nissan Oxford
    Good Morning and thank you for taking the time to leave your comments and 5 star review for Nissan Oxford, we'll be sure to pass on your feedback to the team. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Nissan Oxford
    Thanks for your 5-Star review Emily on your recent visit to Nissan Oxford, we really appreciate it. I hope you have a great rest of your day. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    The experience was incredibly smooth and efficient. Reece did a great job!
    Response from Marshall Nissan Oxford
    Good Morning and thanks for your 5-star review Amara! We really appreciate you taking the time to leave your feedback on your visit to us. Have a great day today. Kind Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Excellent customer service and the service carried out on the car was also excellent.
    Response from Marshall Nissan Oxford
    Good afternoon Carol and thank you for taking the time to leave your feedback and 5 star review for the team at Marshall Nissan Oxford, we'll be sure to pass your appreciation on. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    When entering Dealership you are welcomed by Vernon. He is friendly, caring & nothing is too much trouble.
    Everyone in the team are friendly & helpful
    Response from Marshall Nissan Oxford
    Thanks for your great review & kind words for Vernon, we really appreciate it and will be sure to pass on your feedback to the team. Kind regards, Chris, Marshall Motor Group
  • Rating 5.0
    Looked after us well can't fault staff they were awesome
    Response from Marshall Nissan Oxford
    Thanks for your great review, we really appreciate it and will be sure to pass on your feedback to the team. Kind regards, Chris, Marshall Motor Group
  • Rating 1.0
    Not great, car wasn't ready at agreed time and when it was finally ready there was a system malfunction on the car when I went to drive away, 35 mins later and the car still had the same problem and I was told to take it anyway and that It would fix itself, 4 days later and I still have the same issue, dealer won't respond to me emails either.
    Response from Marshall Nissan Oxford
    Good Afternoon. We're disappointed to receive your review and would be grateful if you could email your preferred contact details to us at reviews.nissan@marshall.co.uk, so our management team can investigate and contact you directly to discuss. We do hope to hear back from you very soon. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Brilliant service . Very friendly and very helpful .
    Response from Marshall Nissan Oxford
    Good Afternoon and thank you for taking the time to leave your comments and 5 star review, we really appreciate it and will be sure to pass on your feedback to the team. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    very good service
    Response from Marshall Nissan Oxford
    Hello Paul and thank you for the great review and the feedback for the Nissan Oxford team, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Polite young women
    Response from Marshall Nissan Oxford
    Good Morning and thank you again for your positive review and feedback on your experience, we really appreciate it. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    salesman was so helpful and did everything to help me understand everything in the car.
    Response from Marshall Nissan Oxford
    Good afternoon Nicholas and thank you for taking the time to leave your feedback and 5 star rating for the team at Nissan Oxford, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    salesman was so helpful
    Response from Marshall Nissan Oxford
    Good afternoon Nicholas and thank you for taking the time to leave your feedback and 5 star rating for the team at Nissan Oxford, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Very good
    Response from Marshall Nissan Oxford
    Good afternoon Hussain and thank you for taking the time to leave your feedback and a 5 star review for the team at Nissan Oxford, we really appreciate it. Kind regards, Jeremy, Marshall Motor Group.

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