Motability Scheme at Hartwell Ford Kidlington
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Hartwell Ford Kidlington
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Hartwell Ford Kidlington can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Hartwell Ford Kidlington on 01865290300 to make an appointment with our Motability specialist.
Contact information
Address
Oxford Motor Park
Langford Lane
Kidlington OX5 1FH
GB
Phone Number
Call Hartwell Ford Kidlington on 01865 290300
01865 290300
Website
Email
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:00 |
| Tuesday | 09:00 - 18:00 |
| Wednesday | 09:00 - 18:00 |
| Thursday | 09:00 - 18:00 |
| Friday | 09:00 - 18:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Chris Clarke
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- James Daniell
- Phil Swanton
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Hartwell Ford Kidlington
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toilet
The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK - Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Hartwell Ford Kidlington
- Rating 1.0Sep 15, 2025Terrible, staff not knowledgeable of vehicles, put through an order for a car that wasn’t the right model on the scheme, took a deposit which there still have not paid back. Avoid
- Rating 5.0Sep 4, 2025Ahhh what can I say about Emily! She was amazing, chatty and just thorough and informative from start to finish!Response from Hartwell Ford KidlingtonSep 15, 2025Thank you for your positive review! We're thrilled to hear Emily could assist you. Your satisfaction is our priority!
- Rating 5.0Sep 1, 2025Great from the word go. Ryan is a top guy with great customer service and a pleasure to deal with.Response from Hartwell Ford KidlingtonSep 4, 2025Thank you for your positive review! We're thrilled to hear Ryan could assist you. Your satisfaction is our priority!
- Rating 5.0Aug 27, 2025Very helpful and informative thank you Chris for all your help!Response from Hartwell Ford KidlingtonSep 4, 2025Thank you for your positive review! We're thrilled to hear Chris could assist you. Your satisfaction is our priority!
- Rating 5.0Aug 4, 2025Chris was knowledgeable and listened to my questions and answered them in a reassuring mannerResponse from Hartwell Ford KidlingtonAug 8, 2025Thank you for your positive review! We're thrilled to hear Chris could assist you. Your satisfaction is our priority!
- Rating 4.0Jul 23, 2025Very quick and very professionalResponse from Hartwell Ford KidlingtonJul 29, 2025Thank you so much for your 5-star review! We appreciate your support!
- Rating 5.0Mar 12, 2025Very good service and staff politeResponse from Hartwell Ford KidlingtonMar 14, 2025Thank you so much for your 5-star review! We appreciate your support!
- Rating 5.0Mar 10, 2025The experience went very smoothly. Our 1st mobility car. Very easy to get set up.Response from Hartwell Ford KidlingtonMar 14, 2025Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Feb 24, 2025It was made very easy everything was explained fullyResponse from Hartwell Ford KidlingtonMar 4, 2025Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Jan 10, 2025Ya I thought they was amazing fast and very good at what they do I am so happy with them and they are nice people to talk to very helpful to Hank you so much and my car is driving how it was the day I got the carResponse from Hartwell Ford KidlingtonJan 13, 2025Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Dec 30, 2024I was happy with the level of service provided to me by Chris, I was however disappointed that the floor mats had been taken from the car meaning Chris has now had to order me some new ones in.Response from Hartwell Ford KidlingtonJan 2, 2025Thank you for your positive review! We're thrilled to hear Chris could assist you. Your satisfaction is our priority!
- Rating 5.0Dec 24, 2024Very pleasant and exceptional service received from ChrisResponse from Hartwell Ford KidlingtonDec 27, 2024Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with our service. Our team works hard to ensure customer satisfaction, and it's always rewarding to know that our efforts are making a positive impact.
- Rating 2.0Dec 20, 2024Issues establishing whether the paint I picked was an extra cost or included. This happened a number of times much to my dissatisfaction. A payment was also required that I wasn’t informed of prior to ordering.Response from Hartwell Ford KidlingtonDec 27, 2024We're sorry to hear about your experience. Your feedback is important to us, and we'd like the opportunity to address your concerns. Please reach out to our customer service at customercare@hartwell.co.uk so we can assist you further.
- Rating 5.0Dec 12, 2024Very helpful in every wayResponse from Hartwell Ford KidlingtonDec 13, 2024Thank you so much for your 5-star review! We appreciate your support!
- Rating 5.0Nov 18, 2024Krzysztof and Josh at Abingdon were great. From my first visit to the showroom to my last, when I collected my motabilIty car they were extremely helpful.Response from Hartwell Ford KidlingtonNov 19, 2024Thank you for your positive review! We're delighted to hear Krzysztof and Josh went the extra mile for you. Your satisfaction means a lot to us!
- Rating 5.0Oct 25, 2024Excellent service from Louie at Hartwell Abingdon was so helpful explaining everything to us in detailResponse from Hartwell Ford KidlingtonOct 29, 2024Thank you for your positive review! We're thrilled to hear Louie could assist you. Your satisfaction is our priority!
- Rating 5.0Oct 1, 2024Fantastic slick service and friendly professional staff.Response from Hartwell Ford KidlingtonOct 7, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 5.0Aug 29, 2024Excellent service very helpfulResponse from Hartwell Ford KidlingtonSep 2, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
- Rating 1.0Jun 14, 2024Very poor service, took a lot of time, luck of communication, no advise givenResponse from Hartwell Ford KidlingtonJun 21, 2024We apologise for your experience. To help us investigate further please send the details to email customercare@hartwell.co.uk.
- Rating 5.0Jun 11, 2024Polite friendly staff, service done on time, all paperwork received.Response from Hartwell Ford KidlingtonJun 12, 2024Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
Thank you for taking the time to share your feedback with us. We sincerely apologise for the experience you had at Hartwell Ford Kidlington. It is concerning to hear about the issues you faced regarding the vehicle order and the deposit. We strive to provide knowledgeable service and ensure that all transactions are handled correctly, and it seems we fell short in your case.
Please know that we take your feedback seriously and are committed to resolving this matter. We would appreciate the opportunity to discuss this further and address your concerns directly. Could you please contact us at your earliest convenience so we can work towards a resolution?
Thank you for bringing this to our attention, and we hope to make things right.
Kind regards,
Hartwell Ford Kidlington Team