Motability Scheme at F G Barnes Vauxhall Maidstone

4.8
Rating 4.8
(40 reviews)
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Welcome to F G Barnes Vauxhall Maidstone

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

F G Barnes Vauxhall Maidstone can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact F G Barnes Vauxhall Maidstone on 01622755531 to make an appointment with our Motability specialist.

Contact information

Address
Sutton Road
Parkwood
Maidstone ME15 9FB
GB
Phone Number
Call F G Barnes Vauxhall Maidstone on 01622 755531
Email
Reviews
Visit dealer website

Showroom details
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Toggle Hours

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed
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Accessibility features at F G Barnes Vauxhall Maidstone

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at F G Barnes Vauxhall Maidstone

  • Rating 5.0
    Im happy with the service of FG Barnes vauxhall Maidstone they also did the mot same day and I had the use of a curtesy car .Only thing I did mention bout the parcel shelf had a broken catch and was told they had lots of spare ones that they would change it for me but they didn't 😔.When I picked my mobility vehicle up at end of that day was all cleaned and hoovered out which was also a good customer service.
    Response from F G Barnes Vauxhall Maidstone
    Thank you Montell for your five star review, we're very happy to hear you were pleased with the level of service you received on the day whilst visiting us. We do apologise about the parcel shelf not being fixed please do continue to get in touch with us and someone will have this sorted for you. Once again thank you for choosing FG Barnes Vauxhall Maidstone, we hope to see you in the near future.
  • Rating 5.0
    Great customer service
    Response from F G Barnes Vauxhall Maidstone
    Rafael - thanks so much for your 5 star review! We are so pleased you had a great experience at FG Barnes Vauxhall Maidstone!
  • Rating 5.0
    Absolutely great Sam was great
    Response from F G Barnes Vauxhall Maidstone
    Thanks so much Carol for your lovely 5 star review! We will ensure your positive feedback is passed onto Sam. Thanks for choosing FG Barnes!
  • Rating 5.0
    Superb
    Response from F G Barnes Vauxhall Maidstone
    We are so pleased you had such a great experience at FG Barnes Gary - thank you so much for choosing us!
  • Rating 5.0
    Very professional and great customer service,Phil who helped us was great and couldn't of been more informative and helpful,first class service.
    Response from F G Barnes Vauxhall Maidstone
    Thank you so much for your very kind 5 star review Lee - we are so pleased you received such first class service from Phil and the team. Thank you for choosing FG Barnes and we wish you many happy years of motoring!
  • Rating 5.0
    Sam was amazing. So kind & smiley. Really made sure I was comfortable with my new car before setting off home & even called me to make sure I got home okay!! 100% recommend Sam! Ps hope you enjoyed the cake xx
    Response from F G Barnes Vauxhall Maidstone
    We are so pleased you had such an amazing experience with Sam and the team at FG Barnes Vauxhall Maidstone Danielle! Thank you so much for taking the time to leave such a wonderful review. We hope you have many happy years of motoring! Thanks for choosing FG Barnes.
  • Rating 5.0
    Very good Sam kept me in touch all the time with updates
    Response from F G Barnes Vauxhall Maidstone
    We are so pleased you had such a good experience with Sam and the FG Barnes team Kenneth! Thanks for the great review.
  • Rating 5.0
    The guy called Sam who processed my application was very professional and delivered great customer service. I was very pleased with my experience
    Response from F G Barnes Vauxhall Maidstone
    Thank you so much Sam for your very kind review - it is so great to hear that you had such fantastic customer service from the team. We will ensure that your lovely feedback is passed onto Sam. Thanks for choosing FG Barnes!
  • Rating 5.0
    Easy hand over. Was shown set up for phone app and details of the inside . Very helpful
    Response from F G Barnes Vauxhall Maidstone
    Thank you so much for your kind review Nathan - we are so pleased to hear that you had such a great experience at FG Barnes. Please do let us know if you need anything else.
  • Rating 5.0
    Great customer service
    Response from F G Barnes Vauxhall Maidstone
    Thank you so much Hilary for your lovely review!
  • Rating 5.0
    Great
    Response from F G Barnes Vauxhall Maidstone
    Thanks so much for the 5 star review Debra!
  • Rating 5.0
    Customer service was brilliant, everything was explained well, friendly staff.
    Response from F G Barnes Vauxhall Maidstone
    Thank you Jennifer for your fantastic 5 star review - we are so pleased you had such a wonderful experience. Please don't hesitate to contact our team if you need anything else, and thanks for choosing FG Barnes!
  • Rating 5.0
    quick and easy process! very happy
    Response from F G Barnes Vauxhall Maidstone
    Hi Jade - thank you so much for your kind review! We are so pleased you had such a positive experience with us. We really hope you enjoy your new car and thank you so much for choosing FG Barnes!
  • Rating 5.0
    The service was amazing. The whole experience in the showroom was very peasant, Phil is very friendly and informative, really put us at ease
    Response from F G Barnes Vauxhall Maidstone
    Hi Andrea - thank you so much for such a wonderful review. We are so pleased that you had such a positive experience with us! We will ensure your lovely feedback is passed onto Phil and the team. We hope you have many happy years of motoring and thanks so much for choosing FG Barnes!
  • Rating 5.0
    Friendly customer service
    Response from F G Barnes Vauxhall Maidstone
    Thanks so much for the wonderful 5 star review Shannon! We really hope you enjoy your new car and thanks so much for choosing FG Barnes!
  • Rating 5.0
    Receptionist smiled and engaged as soon as I walked in the door. Phil Short was very knowledgeable and made the whole process easy and simple
    Response from F G Barnes Vauxhall Maidstone
    Hi Emma. Thank you so much for your lovely review. We are so pleased you received such fantastic service from our team, including our Receptionist and Phil. Our aim is to provide the highest standard of customer service to all our customers. We really hope you enjoy your new vehicle and have many happy years of motoring! Thanks for choosing FG Barnes!
  • Rating 1.0
    I withdraw my previous review!

    I have had to make a Formal Complaint due to Vehicle having important Specifications Missing, which I needed due to Health Issues.

    Sales Manager Dean Moon said he would work with me, to resolve my issues.

    I have not heard anything back from him whatsoever, from my phone conversation or Emailed Complaint.

    I was lied to on collection of my vehicle, told on 3 Occasions it had Full Specifications as stated when ordering.

    I was unwell on day of collection, so did not realise the missing Specifications.

    Avoid at all cost!!!

    Take your money and lie to your face.

    No Customer Care Whatsoever!!! 😡😡😡
    Response from F G Barnes Vauxhall Maidstone
    We are extremely sorry to hear that the level of products and services provided by FG Barnes have been less than expected Tina. We would like to ask you to forward your complaint over to our Customer Service team (customerservice@barnes-group.co.uk), who will make sure that the below matter is looked into and resolved as soon as possible. Again, our apologies for this.
  • Rating 5.0
    Well after the problem i had with PIP the DWP and phoning Mobility wthi the help of Philip i will give 12 out of 10 well done thank you so much
    Response from F G Barnes Vauxhall Maidstone
    Hi Kevin, we are so pleased you enjoyed your experience with us! Thank you so much for your amazing review, we look forward to seeing you again soon.
  • Rating 5.0
    Great customer service
    Response from F G Barnes Vauxhall Maidstone
    Hi Sharon, thank you so much for this amazing review! We are so glad you enjoyed your experience with us, and look forward to welcoming you back soon!
  • Rating 5.0
    Great service che checked everything really polite guy very grateful
    Response from F G Barnes Vauxhall Maidstone
    Hi Gary, thank you so much for your amazing review! We're so glad you enjoyed your experience with us, and look forward to welcoming you back again soon!

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