The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
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Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 08:30 - 17:00 |
Sunday | 10:30 - 16:30 |
Motability Scheme specialists:
- James Olney
- Bradley Parry
- Sean Glasgow
- Gillian Glasgow
- Alex Hedger
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Day of the Week | Opening hours |
---|---|
Monday | 08:00 - 18:00 |
Tuesday | 08:00 - 18:00 |
Wednesday | 08:00 - 18:00 |
Thursday | 08:00 - 18:00 |
Friday | 08:00 - 18:00 |
Saturday | 08:30 - 13:00 |
Sunday | Closed |
Motability service specialists:
- Peter Wiggins
- Ben Lay
- Bev Hiller
Accessibility features at Marshall Volkswagen Newbury
- Accessible car parkingAdditional InformationThe dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK
- Accessible toiletAdditional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceAdditional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening timesAdditional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceAdditional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableAdditional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesAdditional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Marshall Volkswagen Newbury
At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.
At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!
On-site disabled parking and wheelchair access are available, so why not pay us a visit?
To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.
Reviews at Marshall Volkswagen Newbury
- Rating 5.0Apr 22, 2024Excellent customer service from Stephen.
- Rating 5.0Apr 16, 2024Very helpful and thorough in explaining how the scheme would workResponse from Marshall Volkswagen NewburyApr 16, 2024Good Afternoon and thanks for taking the time to leave us a review. We really appreciate it! Have a fantastic rest of your day. Kind regards, Chris, Marshall Motor Group.
- Rating 5.0Mar 6, 2024Alex at the Newbury branch was more than helpful. He answered all our questions fully and helped us understand the process! He went out of his way to check on us afterwards to ensure that everything was ok. Absolute legend couldn’t recommend enough!Response from Marshall Volkswagen NewburyMar 8, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 28, 2024Alex Hedger was amazing from beginning to end. I was really pleased with the whole experienceResponse from Marshall Volkswagen NewburyMar 8, 2024Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Feb 12, 2024Excellent. Very quick to deliver the car and clear communicationResponse from Marshall Volkswagen NewburyFeb 15, 2024Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments! We look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Dec 15, 2023Gill Glasgow made our experience easy and pleasurable.
Gill was friendly and knowledgable and spoke to my son who has autism on a level that he was comfortable with.
Gill is an absolute gem
Thanks so much to Gill and Marshall Newbury for their serviceResponse from Marshall Volkswagen NewburyDec 19, 2023Thank you for your 5 Star rating of Marshall Volkswagen - we really appreciate it. Have a great Evening! Regards, Chris, Marshall Motor Group - Rating 5.0Oct 31, 2023Alex Hedger has been an absolute star from start to finish. Incredibly personable and knowledgeable. Has been on hand to answer any questions, and kept us well informed throughout the whole process. As a new motobility customer, we wasn’t sure what to expect and wasn’t 100% sure on how it all worked but Alex explained everything step by step, and made the whole process easy and effortless.Response from Marshall Volkswagen NewburyNov 2, 2023Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Oct 17, 2023Warm welcome on arrival,lovely team running servicingResponse from Marshall Volkswagen NewburyOct 19, 2023Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 20, 2023Alex was professional,helpful,informative and tireless in providing an excellent service.Response from Marshall Volkswagen NewburySep 20, 2023Good afternoon Catherine, thank you for your great review! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 19, 2023Excellent customer service from Marshall VW I’m very happy with my New Motability vehicle it’s enabled me to be able to do a lot more than being stuck indoors so thank you allResponse from Marshall Volkswagen NewburySep 20, 2023Good afternoon Oliver, thank you for your great review! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Sep 11, 2023The dealer Alex-his job was absolutely splendid!!!
Such an amazing experience!!!
And my new car is spectacular- I am absolutely satisfied 😊thank you so very much!
Kindly regards Viera Hroncova 🤗Response from Marshall Volkswagen NewburySep 13, 2023Hi Viera, thank you for your fantastic review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0Aug 14, 2023Absolutely fantastic really friendly helpful Imy experience with marshal vw and Gill Glasgow sorting everything out for me was10/10 I could not be happier with the service I got thanksResponse from Marshall Volkswagen NewburyAug 14, 2023Good evening, thank you for your fantastic review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jul 27, 2023Customer service was truly first class. I was treated throughout as a highly valid customer, thank you.Response from Marshall Volkswagen NewburyJul 28, 2023Good morning Carole, Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jul 25, 2023Big thanks to Alex hedger he made things so easy keep hold of him 👍👍👍Response from Marshall Volkswagen NewburyJul 25, 2023Good evening Adrian, thank you for your excellent review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jun 30, 2023
Great experience and handover. Everything explained well.Response from Marshall Volkswagen NewburyJun 30, 2023Good afternoon Joan, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group. - Rating 5.0Jun 16, 2023Great customer service and communication.Response from Marshall Volkswagen NewburyJun 18, 2023Good afternoon Franky, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group
- Rating 5.0Jun 8, 2023All the staff are friendly and very helpful with combined knowledge to help u choose a suitable vehicle for your needsResponse from Marshall Volkswagen NewburyJun 8, 2023Good afternoon Oliver, thank you for taking the time to review Marshall Volkswagen Newbury. We really appreciate your 5 Star Review and positive comments. We look forward to welcoming you back again! Kind regards, Charlotte, Marshall Motor Group.
- Rating 5.0Jun 2, 2023Gill Glasgow at Volkswagen Newbury what can I say the car is wonderful, service is amazing and those cheeky videos made the experience more delightful. Super Smooth transaction and very helpful throughout you made my first new car experience easy and amazing 🤩 VW are lucky to have you. Thank You 😊Response from Marshall Volkswagen NewburyJun 2, 2023Thank you Guy. We really appreciate your 5 Star review and will pass on your feedback to Gill and our management team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0Jun 1, 2023Very slick service and Beverly was extremely attentiveResponse from Marshall Volkswagen NewburyJun 1, 2023Thank you Phillip. We appreciate you taking the time to leave a five star review and will be delighted to pass your kind words onto the team. Kind regards, Laura, Marshall Motor Group.
- Rating 5.0May 15, 2023Great customer service, get problem solving and very accommodatingResponse from Marshall Volkswagen NewburyMay 16, 2023Good afternoon Evie, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.