Motability Scheme at Marshall Volkswagen Newbury

5.0
Rating 5.0
(33 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
Newbury Motor Park
The Triangle
Newbury RG14 7HT
GB
Phone Number
Call Marshall Volkswagen Newbury on 01635 40678
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • James Olney
  • Bradley Parry
  • Sean Glasgow
  • Gillian Glasgow
  • Alex Hedger
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Peter Wiggins
  • Ben Lay
  • Bev Hiller
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Volkswagen Newbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Volkswagen Newbury

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall Volkswagen Newbury

  • Rating 5.0
    Excellent customer service from Stephen.
  • Rating 5.0
    Very helpful and thorough in explaining how the scheme would work
    Response from Marshall Volkswagen Newbury
    Good Afternoon and thanks for taking the time to leave us a review. We really appreciate it! Have a fantastic rest of your day. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Alex at the Newbury branch was more than helpful. He answered all our questions fully and helped us understand the process! He went out of his way to check on us afterwards to ensure that everything was ok. Absolute legend couldn’t recommend enough!
    Response from Marshall Volkswagen Newbury
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Alex Hedger was amazing from beginning to end. I was really pleased with the whole experience
    Response from Marshall Volkswagen Newbury
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent. Very quick to deliver the car and clear communication
    Response from Marshall Volkswagen Newbury
    Good afternoon, thank you for taking the time to leave a review. We are very grateful for your 5 star rating and excellent comments! We look forward to welcoming you back in the future. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Gill Glasgow made our experience easy and pleasurable.
    Gill was friendly and knowledgable and spoke to my son who has autism on a level that he was comfortable with.

    Gill is an absolute gem

    Thanks so much to Gill and Marshall Newbury for their service
    Response from Marshall Volkswagen Newbury
    Thank you for your 5 Star rating of Marshall Volkswagen - we really appreciate it. Have a great Evening! Regards, Chris, Marshall Motor Group
  • Rating 5.0
    Alex Hedger has been an absolute star from start to finish. Incredibly personable and knowledgeable. Has been on hand to answer any questions, and kept us well informed throughout the whole process. As a new motobility customer, we wasn’t sure what to expect and wasn’t 100% sure on how it all worked but Alex explained everything step by step, and made the whole process easy and effortless.
    Response from Marshall Volkswagen Newbury
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Warm welcome on arrival,lovely team running servicing
    Response from Marshall Volkswagen Newbury
    Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Alex was professional,helpful,informative and tireless in providing an excellent service.
    Response from Marshall Volkswagen Newbury
    Good afternoon Catherine, thank you for your great review! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service from Marshall VW I’m very happy with my New Motability vehicle it’s enabled me to be able to do a lot more than being stuck indoors so thank you all
    Response from Marshall Volkswagen Newbury
    Good afternoon Oliver, thank you for your great review! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    The dealer Alex-his job was absolutely splendid!!!
    Such an amazing experience!!!
    And my new car is spectacular- I am absolutely satisfied 😊thank you so very much!
    Kindly regards Viera Hroncova 🤗
    Response from Marshall Volkswagen Newbury
    Hi Viera, thank you for your fantastic review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Absolutely fantastic really friendly helpful Imy experience with marshal vw and Gill Glasgow sorting everything out for me was10/10 I could not be happier with the service I got thanks
    Response from Marshall Volkswagen Newbury
    Good evening, thank you for your fantastic review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Customer service was truly first class. I was treated throughout as a highly valid customer, thank you.
    Response from Marshall Volkswagen Newbury
    Good morning Carole, Thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Big thanks to Alex hedger he made things so easy keep hold of him 👍👍👍
    Response from Marshall Volkswagen Newbury
    Good evening Adrian, thank you for your excellent review! We really appreciate you taking the time to feedback and look forward to welcoming you to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0

    Great experience and handover. Everything explained well.
    Response from Marshall Volkswagen Newbury
    Good afternoon Joan, thank you for the great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Great customer service and communication.
    Response from Marshall Volkswagen Newbury
    Good afternoon Franky, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group
  • Rating 5.0
    All the staff are friendly and very helpful with combined knowledge to help u choose a suitable vehicle for your needs
    Response from Marshall Volkswagen Newbury
    Good afternoon Oliver, thank you for taking the time to review Marshall Volkswagen Newbury. We really appreciate your 5 Star Review and positive comments. We look forward to welcoming you back again! Kind regards, Charlotte, Marshall Motor Group.
  • Rating 5.0
    Gill Glasgow at Volkswagen Newbury what can I say the car is wonderful, service is amazing and those cheeky videos made the experience more delightful. Super Smooth transaction and very helpful throughout you made my first new car experience easy and amazing 🤩 VW are lucky to have you. Thank You 😊
    Response from Marshall Volkswagen Newbury
    Thank you Guy. We really appreciate your 5 Star review and will pass on your feedback to Gill and our management team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Very slick service and Beverly was extremely attentive
    Response from Marshall Volkswagen Newbury
    Thank you Phillip. We appreciate you taking the time to leave a five star review and will be delighted to pass your kind words onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Great customer service, get problem solving and very accommodating
    Response from Marshall Volkswagen Newbury
    Good afternoon Evie, thank you for your great review! We really appreciate you taking the time to feedback and look forward to welcoming you back to the business again soon. Kind regards, Charlotte, Marshall Motor Group.

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