Motability Scheme at Group 1 Ford Newbury

4.9
Rating 4.9
(63 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00

Welcome to Group 1 Ford Newbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Think Ford Newbury are dedicated to supporting the Motability Scheme, and our expert team of Motability Specialists are committed to meeting the unique motoring needs of every customer.

We invite new & existing Motability customers to contact us to discover the full range of Ford models available on the Motability Scheme.

When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way.

You are welcome to visit our showroom, or if you prefer, book a virtual appointment with one of our Motability Specialists. Alternatively, we can discuss which model best suits from the comfort of your home.

The Group 1 Automotive network is a well-established and growing automotive group in the UK, with Think Ford Centres covering Surrey, Berkshire and Hampshire.

Contact Group 1 Ford Newbury on 01635916300 to make an appointment with our Motability Scheme specialist.

Contact information

Address
The Triangle
Newbury RG14 7HT
GB
Phone Number
Call Group 1 Ford Newbury on 01635 916300
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:30 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:30
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Andrew Horan
  • Kyle Whitehead
  • John Slaughter
  • Alex Strauss
  • Ryan Powell
  • Ben Kinsman
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 19:00
Friday07:30 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Michael Slone
  • Adrian Worship
  • Claire Haywood
  • Arron Short
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Group 1 Ford Newbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Group 1 Ford Newbury

  • Rating 5.0
    Andy was very helpful
    Response from Group 1 Ford Newbury
    Tyler, thank you for the kind words regarding Andy! We really appreciate you taking the time to feedback and hope you enjoy your new car.
  • Rating 5.0
    Straight forward very helpful quick and easy process
    Response from Group 1 Ford Newbury
    Thank you for taking the time to leave this great feedback Ian. I am glad everything was straightforward and easy for you!
  • Rating 5.0
    We had a great experience with John Slaughter.
    He made what we expected to be a complicated process very straightforward.

    Many thanks for all your help and guidance John.
    Response from Group 1 Ford Newbury
    Thank you so much for your kind words Henry! We are so happy to hear that John was able to provide you with a great experience and make the process easy for you. We hope you get great enjoyment from your new car, thank you.
  • Rating 5.0
    We are very pleased with our vehicle and the service we received. ANDY was very knowledgeable and helpful. He aided us to find exactly what we where after. Highly recommend him and ford
    Response from Group 1 Ford Newbury
    Thank you so much for the kind words Katherine! We're so pleased to hear that Andy looked after you well and we really appreciate your recommendation.
  • Rating 5.0
    Alex was super helpful and keep t in contact regularly
    Response from Group 1 Ford Newbury
    Helen, we're so pleased to hear that Alex looked after you so well and hope that you get great enjoyment from your new car, thank you.
  • Rating 5.0
    Very good, nice people
    Response from Group 1 Ford Newbury
    Thanks for the kind words Fay, that's lovely to hear. We hope you're enjoying your new car!
  • Rating 5.0
    Andy who dealt with us was very efficient and helpful and all the staff were polite and friendly without being pushy.
    .
    Response from Group 1 Ford Newbury
    Thank you for your feedback Marjorie. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We really appreciate the kind comments regarding Andy and the team and look forward to your next visit.
  • Rating 5.0
    Wonderful service, nice clean welcoming premises, coffee machine amazing
    Response from Group 1 Ford Newbury
    Thank you for your kind words Penelope- we're glad to have been of service and are glad you liked the coffee too!
  • Rating 5.0
    Fantastic experience fron start to finsh
    Response from Group 1 Ford Newbury
    Thank you for the great review and feedback Martyn, we really appreciate it and hope that you enjoy your new car.
  • Rating 5.0
    The guy we spoke to Alex was incredible, he made us feel comfortable. Everything was easy and smooth, very happy with the whole process
    Response from Group 1 Ford Newbury
    Thank you for the great review and feedback on your recent visit to us Martyn. We really appreciate your kind words regarding Alex, and we are so pleased to hear that he looked after you well. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    Driver who collected and dropped my car off was lovely.
    Response from Group 1 Ford Newbury
    Thank you for your kind words Reece - that's lovely to hear!
  • Rating 5.0
    Lovely welcoming, warm friendly and clean reception area, good service, MOT all explained when collecting the car
    Response from Group 1 Ford Newbury
    Thank you for the great review and the feedback Penelope, we really appreciate it. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    P j hatton
    Response from Group 1 Ford Newbury
    Thank you for your 5-star rating, we're glad you had a great experience!
  • Rating 5.0
    Absolutely amazing first class service. I had Ben dealing with the sale, he was brilliant, faultless I couldn't recommend him enough. As a female on her own it can be intimidating but Ben sorted everything out. I would highly recommend the Newbury branch.
    Response from Group 1 Ford Newbury
    Alison, thank you so much for this wonderful feedback regarding Ben, it is great to hear that he made the whole process relaxed and easy for you. We really appreciate your recommendation and are here, if and when you need us again, thank you.
  • Rating 5.0
    Absolutely fantastic service. I was choosing my mobility car and got an amazing salesman, I think his name was Ben. He put me at ease, he was really friendly, professional. Being a female on my own in a car showroom can be quite intimidating but I didn't feel like that one bit. He talked me through everything. Would highly recommend Ford Newbury
    Response from Group 1 Ford Newbury
    Alison thank you so much for this amazing feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times and are glad that you were able to experience this with Ben. We really appreciate your recommendation and look forward to seeing you again when you're next in.
  • Rating 5.0
    So pleased to have ordered my new car and now when I collected it even more pleased. The car is fantastic. Ford have a real winner with the Puma. On another note the sales man that mainly dealt with me Alex at Ford Newbury I cannot fault. 10 out of 10 very knowledgable and kept me informed and upto date through out the whole process from start to finish. I did have dealings with another sales person - took me for a test drive - very good as well. Also conversations with Alex’s manager who was also very good as well. Nothing much more to say except would I recommend Ford at Newbury / Ford general most definitely !
    Response from Group 1 Ford Newbury
    Thank you very much for taking the time to leave this great feedback Damian. I am glad Alex looked after you so well and that everything went smoothly for you. Thank you for the recommendation, it truly is appreciated by all the team here at Newbury and we hope you get great enjoyment from the Puma!
  • Rating 5.0
    Most helpful out of any of the dealerships in newbury while looking for a new car
    Response from Group 1 Ford Newbury
    Thank you for your kind words Keenan - that's fantastic to hear and we're glad to have been able to assist you!
  • Rating 5.0
    Customer service very good notably ARRON customer service advisor thanks for the service
    Response from Group 1 Ford Newbury
    Stephen, thank you for your kind words regarding Arron - we're glad to have been of service!
  • Rating 5.0
    Great service
    Response from Group 1 Ford Newbury
    Thanks Deborah, we're so pleased that we were able to help you. We look forward to your next visit!
  • Rating 5.0
    Made very welcome by Alex who went beyond customer service ford should be very proud
    Response from Group 1 Ford Newbury
    Thank you for taking the time to write this wonderful review Roderick. I am very glad to hear that you were pleased with the level of service that you received from Alex, and hope that you get great enjoyment from your new vehicle, thank you.

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