Motability Scheme at Waylands MG Newbury

4.6
Rating 4.6
(29 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Contact information

Address
The Triangle
Newbury RG14 7HT
GB
Get directions
Phone Number
Call Waylands MG Newbury on 01635 592043
01635 592043
01635 592043
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 11:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday11:00 - 16:00

Motability Scheme specialists:

  • Antony Riseley
  • Jason Cull
  • Olivia Spooner
  • Ross Horan

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Jon Hale
  • Joanne Ford
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Accessibility features at Waylands MG Newbury

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Waylands MG Newbury

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Waylands MG Newbury can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Waylands MG Newbury on 01635592043 to make an appointment with our Motability specialist.

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Reviews at Waylands MG Newbury

  • Rating 5.0
    So great the car is better than I expected lovely lady at the dealership
    Response from Waylands MG Newbury
    Hi Betty, Thank you for choosing us for your Motability car! We look forward to seeing you again soon. Kind regards, Michelle
  • Rating 5.0
    Lady made the process so easy and made me feel special
    Response from Waylands MG Newbury
    Hi Betty, Thank you for taking the time to leave us a review about your visit, we really appreciate the feedback. Kind regards, Michelle
  • Rating 5.0
    A very pleasant experience, Olivia was very knowledgeable about the vehicles and nothing was too much trouble I would highly recommend
    Response from Waylands MG Newbury
    Hi Lesley,

    Thank you for taking the time to leave a review. We really appreciate your feedback.

    Kind regards and thank you again for your valuable comments,
    Michelle
  • Rating 1.0
    Didn’t attend to fault notified with the Cruise Control. Not a very good experience. Couldn’t even be bothered to give the car a courtesy valeting
    Response from Waylands MG Newbury
    Hi John,

    Thank you for the update and I'm sorry to learn of your disappointment. The Team will be in touch directly to discuss your issues in detail. Please accept our apologies for the frustration and inconvenience caused.

    Kind regards,
    Michelle
  • Rating 5.0
    Amazing service can’t fault a single thing
    Response from Waylands MG Newbury
    Hi Matthew,

    Thank you for taking the time to leave a review. We really appreciate your feedback as it's extremely valuable to us.

    Kind regards,
    Michelle
  • Rating 5.0
    Excellent service
    Response from Waylands MG Newbury
    Hi Charlie, Thank you for your kind words - we're glad to have been of service!

    Kind regards,
    Michelle
  • Rating 5.0
    Quick helpful very friendly
    Response from Waylands MG Newbury
    Hi Gavin, Thank you for the great review and the feedback. We really appreciate it and we look forward to welcoming you back to the business again soon. Kind regards, MIchelle
  • Rating 5.0
    It was all done via internet and phone . Car was delivered to me in great time.
    Great service unlike MG in Gloucester
    Response from Waylands MG Newbury
    Hi Megan,

    Thank you for taking the time to leave a review. We really appreciate your feedback as it's extremely valuable to us.

    Kind regards,
    Michelle
  • Rating 5.0
    Fabulous service. From picking car up at the time stated to dropping the car back nice and early. Car was also washed including wheels. First rate service couldn't be any happier
    Response from Waylands MG Newbury
    Hi Shaun,

    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards, Michelle
  • Rating 5.0
    Best ever, Olivia made me feel like family. Caring, honest and extremely helpful.
    Response from Waylands MG Newbury
    Hi Richard,

    Thank you for taking the time to leave a review. It's extremely valuable to us and is much appreciated. I'll also share your kind comments with Olivia and the management team.

    Kind regards,
    Michelle
  • Rating 4.0
    No waiting,all went well.
    Response from Waylands MG Newbury
    Hi Peter,

    Thank you for the great review! We really appreciate you taking the time to feedback and we look forward to welcoming you back to the business again soon. Kind regards.
    Michelle
  • Rating 5.0
    Good
    Response from Waylands MG Newbury
    Hello Jamie. Thank you for taking the time to leave us a review about your visit; it's extremely valuable to us and is much appreciated.

    Kind regards,
    Michelle
  • Rating 5.0
    Painless, great coffee, great company, great service. Well impressed.
  • Rating 5.0
    Great dealership
  • Rating 5.0
    Fantastic service from u guys on my first cars service. Mr.C.Brookman.
  • Rating 5.0
    The customer service from Ross was top notch. He was very helpful throughout and knowledgeable about the car. He made the whole process easy.
  • Rating 1.0

    Gave list if faults on return nonfeedback as to issues and radio didn't work properly now has to go back
    I convenience further communication bad
    Response from Waylands MG Newbury
    Hi James,

    We're sorry to hear you're unhappy with your experience. Please can we ask you to email us some more information regarding your visit so we can investigate further? Please send an email to contactus@waylands.co.uk.

    Kind regards
    April
  • Rating 5.0
    Great staff quick turn around
  • Rating 5.0
    Fantastic Friendly and exceptional customer service
  • Rating 5.0
    Ross and Jason have been absolutely brilliant, really helpful, knowledgeable and friendly, couldn't have asked for more. Fantastic customer service.

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