Motability Scheme at Marshall Audi Oxford

4.5
Rating 4.5
(19 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Contact information

Address
Oxford Business Park
North Garsington Road, Cowley
Oxfordshire OX4 2HW
GB
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Phone Number
Call Marshall Audi Oxford on 01865 373735
01865 373735
01865 373735
Website

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Email

Email us

Feedback

Leave dealer feedback

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Ashish Gurung
  • Adrian Earp
  • Chris Jenkins
  • Finn Marsh
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Paul Donohoe
  • Nick Crabtree
  • Adina Balis
  • Clare Bolton
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall Audi Oxford

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall Audi Oxford

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

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At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

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Reviews at Marshall Audi Oxford

  • Rating 5.0
    Very helpful and knowledgeable
    Response from Marshall Audi Oxford
    Thank you for taking the time to review Marshall Audi & for your kind words and feedback for the team! We really appreciate it. Kind regards, Laura, Marshall Motor Group
  • Rating 5.0
    Extremely pleasant overall experience.
    Response from Marshall Audi Oxford
    Good morning, thank you for your review. We really appreciate your 5 star rating. Regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Adina the sales person was very helpful and friendly. I had a great experience from beginning to end
    Response from Marshall Audi Oxford
    Hi Joel - thanks for taking the time to leave us a review. Very much appreciated. Have a great evening. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Very good customer service, the guy who helped me was very helpful and so knowledgeable he answered every question I had, he is certainly an asset to Audi.
    I can't wait to get my car. Thanks for making it so easy
    Response from Marshall Audi Oxford
    Thank you Nancy. We really appreciate you taking the time to leave a review and for your five star rating. I will pass on your kind words to the Oxford Audi team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Very pleased with the service I received when collecting my car. Ash’s customer service is 5* . And my car is absolutely stunning! Thank you x
    Response from Marshall Audi Oxford
    Thank you Serena. We really appreciate you taking the time to leave a review and will be delighted to pass your lovely feedback onto Ash and the team. Best wishes, Laura, Marshall Motor Group.
  • Rating 5.0
    Easy pick up no problems
    Response from Marshall Audi Oxford
    Thank you Wayne, we really appreciate the review and will pass on your feedback to the team, so thanks again. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Great service and easy to order the car.
    Response from Marshall Audi Oxford
    Good afternoon Alison. Thank you for taking the time to leave your 5 star review, it's much appreciated. We will pass on your comments to the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service from Phil at cowley
    Response from Marshall Audi Oxford
    Good afternoon Elaine. Thank you for taking the time to leave a review. We really appreciate it and your five star rating which I will be delighted to pass onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    I was worried that as a motability customer I would be treated as a lower grade of customer. This was completely wrong. Ash took the time to check stock levels to help me avoid a 5-6 month wait time. Nice long test drive and the offer of a cup of tea while he done all the paperwork. Very straightforward and easy process, in and out with an order form in my hand within the hour. As a first time motab customer I was very impressed.
    Response from Marshall Audi Oxford
    Thank you Christopher. We really appreciate your five star review and will be delighted to pass your feedback onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service, very friendly, very attentive, a great experience overall. 10/10. Thank you for all your help.
    Response from Marshall Audi Oxford
    Good afternoon and thank you Fatima. We really appreciate your five star review and will be delighted to pass your lovely feedback onto the team. Kind regards, Laura, Marshall Motor Group.
  • Rating 5.0
    We thankyou for the excellent customer service given by Phil Connell.
    Phil made my son and myself very welcome to Marshall Audi Oxford,explaining everything well,we had a very good test drive,Phil made us both feel at ease and comfortable driving an automatic car especially as I have not driven for a year and my last car was a manual and the first time for my son in automotive car.
    The paper work was straightforward and stress free.phil is a great asset to Audi and the show room.we came away very happy and looking forward to a better driving future in our 1st new automatic Audi.we will definitely be recommending Phil Connell and Marshall Audi Oxford.sent by Susan Arkell
    Response from Marshall Audi Oxford
    Thank you Susan. We really appreciate the review and I will pass on your rating to our management team. Regards, Mariana, Marshall Motor Group
  • Rating 5.0
    Professional handover of car both for the admin and car system
    Response from Marshall Audi Oxford
    Thank you Kim. We really appreciate the review and will pass on your feedback to the team. Kind regards, Mariana, Marshall Motor Group.
  • Rating 5.0
    Great
    Response from Marshall Audi Oxford
    Thank you Haider - most appreciated. Thank you for choosing Marshall Oxford Audi. enjoy your new car. Regards, Philip, Marshall Motor Group
  • Rating 5.0
    Excellent young lady with long black hair. What a star. She was helpfull and courteous. I am disabled and it didn't matter a bit to her. So thank you.
    Response from Marshall Audi Oxford
    Thank you Bridget for taking the time to review Marshall Audi Oxford - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group
  • Rating 5.0
    Ash was brilliant so nice, friendly and funny .
    Response from Marshall Audi Oxford
    Thank you Katie for taking the time to review Marshall Audi Oxford. We appreciate your 5 Star Review and I will pass on your feedback to the team. Kind Regards, Mariana, Marshall Motor Group
  • Rating 5.0
    The process and application went smoothly. My agent was called Ash and he was very informative, friendly and made me and my daughter feel welcome. I had a lovely experience and I’m very pleased with the choice of Car Ash helped me customise. I would definitely recommend. 5* Thank you. x
    Response from Marshall Audi Oxford
    Thank you Serena for taking the time to review Marshall Audi Oxford. We appreciate your 5 Star Review and I will pass on your feedback to the team. Kind Regards, Mariana, Marshall Motor Group
  • Rating 1.0
    I had to ask for the 4 tyres to be changed even tho two had nails in, and 3 needed changing very soon due to tread.
    Then after two days I get car back, 12.5 hours later I get two texts to say the (other) two unresolved issues the car has are now URGENT, and have to be done within 4 days.
    As the car is a Motability car at end of 3 year lease isn’t it obvious that cost isn’t an issue and that any issues should be dealt with straight away.
    Response from Marshall Audi Oxford
    Good afternoon. We are disappointed to read about your review for Marshall Audi Oxford. I would be most grateful if you could email your details to reviews.audi@marshall.co.uk so we can investigate and get in touch. We look forward to hearing from you. Thank you. Kind regards, Mariana, Marshall Motor Group
  • Rating 1.0
    Nil
    Response from Marshall Audi Oxford
    Good evening, we're disappointed to see your 1 star review and would be grateful if you would email your contact details to us at reviews.audi@marshall.co.uk Kind regards, Manny, Marshall Motor Group
  • Rating 5.0
    It could not have been any sharper or better than the experience we had with Phil C.
    Response from Marshall Audi Oxford
    Thank you Nigel for taking the time to review Marshall Audi Oxford - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group

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