Motability Scheme at Snows BMW Portsmouth

Motability Scheme at Snows BMW Portsmouth

4.6
Rating 4.6
(69 reviews)
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today
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Welcome to Snows BMW Portsmouth

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Snows BMW Portsmouth can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Snows BMW Portsmouth on 02392657500 to make an appointment with our Motability specialist.

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Contact information

Address
Bmw House
Eastern Road
Portsmouth PO3 5FF
GB
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Phone Number
Call Snows BMW Portsmouth on 023 9265 7500
023 9265 7500
023 9265 7500
Website

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Email

SBPSales@snows.co.uk

Feedback

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Reviews

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Showroom details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 13:00
SundayClosed

Motability Scheme specialists:

  • James Scrivener
  • Neil Magrath
  • Tani Naduva
  • Lewis Ledley
  • Naim Beharie
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • April Berryman
  • Lorraine Wagstaffe
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows BMW Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows BMW Portsmouth

  • Rating 5.0
    They were faultless
    Response from Snows BMW Portsmouth
    Hello David,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that your experience with Snows BMW Portsmouth was faultless. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. Best regards, ^MS
  • Rating 5.0
    Hello my contact with my dealer Neil was very helpful, the dealer turned out to be an expert in his field he helped us a lot in choosing and buying our vehicle certainly, I would recommend him to anyone buying at a BMW showroom very competent and experienced dealer in my opinion, best regards Elżbieta and Andrzej, best regards
    Response from Snows BMW Portsmouth
    Hello Elżbieta.
    Thank you so much for taking the time to share your wonderful feedback about your experience with Neil at Snows BMW Portsmouth. We are thrilled to hear that Neil was able to assist you effectively and that you found his expertise invaluable in choosing and purchasing your vehicle. Your recommendation means a lot to us, and we are delighted to know that Neil provided you with the level of service we strive for.
    Warm regards, ^MS
  • Rating 5.0
    Hello, as for the dealer who talked to us and shared information with us about buying a car, we would like to thank this dealer for very comprehensive information about buying a car and for comprehensive information about the car that we bought, if all dealers were like him, buying a car would certainly be very pleasant and reliable when choosing a car. Once again, we thank him very much and when picking up the car, we will also thank him and the entire BMW team, best regards and we wish you a healthy and happy Easter
    Response from Snows BMW Portsmouth
    Dear Elzbieta, thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our dealer and that you found the information provided both comprehensive and helpful. It's always our goal to make the car buying process as pleasant and reliable as possible. We are delighted to know that you are satisfied with your purchase and look forward to welcoming you back when you pick up your car. Your appreciation will certainly be passed on to the dealer and the entire BMW team. Wishing you a healthy and happy Easter as well! Best regards, ME
  • Rating 5.0
    No complaints kept me informed and got the job done
    Response from Snows BMW Portsmouth
    Hello Tracey. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^MS
  • Rating 5.0
    Really good
    Response from Snows BMW Portsmouth
    Hello Thomas. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ^MS

  • Rating 5.0
    First Class .. from start to finish
    Response from Snows BMW Portsmouth
    Hello Stephanie. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for at Snows BMW. Kind regards, ME
  • Rating 5.0
    Tani was superb. He was attentive and friendly.
    I couldn’t be happier with the experience.
    Response from Snows BMW Portsmouth
    Hello Josephine, thank you for taking the time to share your fantastic feedback with us. It's a pleasure to know that you had a positive experience with Tani at Snows BMW. Kind regards, ME
  • Rating 5.0
    Excellent
    Response from Snows BMW Portsmouth
    Hello William. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience with us! Kind regards, ME
  • Rating 5.0
    A very friendly professional service. Always make you welcome and explain everything that's going on with the car.
    Response from Snows BMW Portsmouth
    Hello Bethaney. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for at Snows. Kind regards, ME
  • Rating 5.0
    Excellent service from Snows as always. Neil was very accommodating and explained everything as we went along. Called after to see if all was ok and that we were happy with car. Never had electric before so lots to take in!
    Response from Snows BMW Portsmouth
    Hello Christopher, thank you for taking the time to share your fantastic feedback with us. It's a pleasure to know that you had a positive experience with Neil at Snows BMW. Kind regards, ME
  • Rating 5.0
    Amazing service
    Response from Snows BMW Portsmouth
    Hello Stephanie. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ME
  • Rating 4.0
    Always great service and good to deal with. However I was told as I was airing it would be 2 hours max and ended up sitting for over 5 hours. Hence one less star.
    Response from Snows BMW Portsmouth
    Hello Christopher. Thanks for leaving us a rating; we’re so pleased to see that you had a good experience with our team at Snows BMW Portsmouth recently! Please note, your feedback has been passed onto the team. We hope you enjoy your new car! Kind regards, ^LP
  • Rating 2.0
    The dealership is full of very friendly staff who greeted me, helped me and kept me warm with some lovely cups of coffee. They are a credit to BMW.

    Before the booking, i had asked for the collect/drop-off service, but the dealership said this is no longer offered. I instead had to go to the dealership and wait; this wasn’t a problem, just disappointing that it was my only option.

    The building is not accessible - the automatic door is broken and has been broken every time I have visit for the last 4 years. For this reason I can’t give more than 2 stars, entry relies on pushing a very heavy door or waiting and hoping for someone to see you, to then help open the door.

    The car was serviced and a recalled part changed. The dealership asked if I wanted my car cleaned, which I said yes to. The outside was washed very well. The inside was hoovered but not wiped, thus dust and dirt remained in the car.

    Overall, the car is working and is safe for me, which is my priority, but there is room for improvement at the dealership in terms of accessibility and Motability.
    Response from Snows BMW Portsmouth
    Hello Linzi. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for at Snows BMW. If there is anything else we can help you with in the future, please let us know! Kind regards, ME
  • Rating 5.0
    They went above & beyond, easy to talk to, nothing was too much trouble.
    Response from Snows BMW Portsmouth
    Hello Denise. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ME
  • Rating 5.0
    Very good experience, very Dealer named Neil Would highly recommend went into Mercedes an hour before and the staff there treated us poorly
    Response from Snows BMW Portsmouth
    Good morning Mary-Anne, thank you for taking the time to share your five-star review. We're so pleased to hear about your experience with Neil and to know that we are maintaining the high standard of service that we strive for. We wish you all the best on the road. Kind regards, ^MS
  • Rating 5.0
    Friendly and helpful and staff are always polite and kind.
    Response from Snows BMW Portsmouth
    Good Afternoon Jamie. Thank you for taking the time to rate our Snows BMW Portsmouth dealership with five-stars. It's fantastic to hear about your positive experience with the team. Kind Regards, ^AH.
  • Rating 5.0
    I loved every bit of it, Joel is truly amazing. He was very patient and talked us through all the details. We left the showroom fully satisfied
    Response from Snows BMW Portsmouth
    Good morning Avicenna, thank you for taking the time to share your fantastic feedback. We work hard to ensure that every customer receives a high standard of service and we're so pleased to see that this was the case during your experience with Joel. We wish you all the best on the road! Kind regards, ^MS
  • Rating 5.0
    Fantastic friendly service
    Response from Snows BMW Portsmouth
    Hello David. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP
  • Rating 5.0
    All was great; with the exception of the disabled bays being filled by cars that were not displaying blue badges.
    Response from Snows BMW Portsmouth
    Hello Gillian. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP
  • Rating 5.0
    Excellent
    Response from Snows BMW Portsmouth
    Hello Malaki. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP

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