Motability Scheme at Snows MINI Portsmouth

4.7
Rating 4.7
(23 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Welcome to Snows MINI Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

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Contact information

Address
Mini House
Eastern Road
Portsmouth PO3 5FF
GB
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Phone Number
Call Snows MINI Portsmouth on 023 9265 5225
023 9265 5225
023 9265 5225
Website

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Email

Email us

Feedback

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Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Stephen Perry
  • Sammie Watts
  • Phillip Clarke
  • Craig Kelly
  • Katie Johnson
  • Harley Butcher
  • Zoe Hughes
  • Sam Spicer
  • Indie Macfarlane
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • April Berryman
  • Lorraine Wagstaffe
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows MINI Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows MINI Portsmouth

  • Rating 5.0
    It was great and Steve at Snows was fantastic.
    Response from Snows MINI Portsmouth
    Hello Harvey. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^LP
  • Rating 5.0
    Na
    Response from Snows MINI Portsmouth
    Hello Ben. Thanks for leaving us a rating; we’re so pleased to see that you had a five-star experience! Kind regards, ^LP
  • Rating 5.0
    Philip was very helpful and extremely professional with the handover, explained all the gadgets and helped me with the mini app
    Response from Snows MINI Portsmouth
    Hello Ian, Thank you for the great review! We really appreciate you taking the time to leave your feedback. We are so happy to hear you had such a great experience with Philip! Best wishes, ^MS
  • Rating 5.0
    Zoe and Indy were amazing went very smoothly and the car is amazing
    Response from Snows MINI Portsmouth
    Good morning Nicola, thank you for sharing your excellent review; it's a pleasure to hear about your experience with both Zoe and Indy. Warm regards, ^CH
  • Rating 5.0
    Very helpful and kept me informed every step highly recommended
    Response from Snows MINI Portsmouth
    Hello Nicola. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^MS
  • Rating 5.0
    Phillip Clarke was extremely helpful and professional and would recommend him
    Response from Snows MINI Portsmouth
    Hello Ian, thank you for taking the time to share your fantastic comments; we're so pleased to hear about your experience with Phillip at Snows MINI Portsmouth. Kind regards, ^CH
  • Rating 5.0
    Great friendly service would reconmend them to anyone first class
    Response from Snows MINI Portsmouth
    Thank you so much for your kind words! We are so happy to hear that Snows MINI Portsmouth was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! ^LP
  • Rating 5.0
    Friendly , Polite , very helpful, can’t praise them enough. Waiting time was kept to a minimum. Will hopefully be getting my next mobility car with snows. They treat you with respect on your level and not with an air of aloofness. Which I’ve experienced with other dealerships.
    Response from Snows MINI Portsmouth
    Hi Sandra, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Snows MINI Portsmouth, we hope to see you again soon! ^LP
  • Rating 5.0
    Excellent customer service. Holistic approach 👏.
    Response from Snows MINI Portsmouth
    Hi Patricia, thank you for your feedback! Warm regards, ^LS
  • Rating 5.0
    Harley was very professional and was very helpful when putting our order of the new car
    Response from Snows MINI Portsmouth
    Hi Jason, thank you for your five star rating! Warm regards, ^LS
  • Rating 5.0
    Excellent service, very informative.
    Response from Snows MINI Portsmouth
    Hi Reginald, thank you for your feedback! Warm regards, ^LS
  • Rating 5.0
    Excellent service from the Snows Mini staff, a comprehensive report accompanying a video statement.
    Response from Snows MINI Portsmouth
    Good afternoon, Martin, thank you for sharing your five-star review. We're delighted to hear about your experience with us and to know that we are maintaining the high standard of service that we strive for. Best regards, ^CH
  • Rating 5.0
    Great Customer Service
    Staff couldn’t do enough to be helpful and supportive.
    Response from Snows MINI Portsmouth
    Hi Alan, thank you for leaving this excellent five-star review. Warm wishes, ^PB
  • Rating 4.0
    All ok apart from having the wrong number plate fitted on the car compared to the actual number registered with dvla. The infotainment system when connected to apple car play if you select to listen to radio it plays radio for about 2 seconds but then goes back to apple car play so you have to disconnect apple car play to listen to the radio so if a call comes in you cannot answer through the car play you have to register through the coms settings unless you know different?
    Response from Snows MINI Portsmouth
    Hi Nigel, thank you for your feedback; we'll pass on your comments to the team to see if they can find a resolution. Warm regards, ^LS
  • Rating 5.0
    Very efficient and helpful…car was also cleaned and returned spotless..thank you
    Response from Snows MINI Portsmouth
    Thank you for your kind words - we're glad to have been of service! ^ML
  • Rating 5.0
    Great customer service, great feedback as receive a ‘visual inspection’ video link by text showing the underside of the car while it is up on the ramp. Car was also given clean/wash when handed back. V. satisfied overall 🙂
    Response from Snows MINI Portsmouth
    Good morning Shaun, we really appreciate you sharing your excellent comments; thank you. We're delighted to hear about your experience with us and to know that we are maintaining the high standard of service that we strive for. We wish you all the best on the road. Kind regards, ^CH
  • Rating 5.0
    It was great
    Response from Snows MINI Portsmouth
    Thank you for sharing your five-star review, Steven; it's a pleasure to know that we are maintaining the high standard of service that we strive for. We wish you all the best on the road! Kind regards, ^CH
  • Rating 5.0
    great level of service from 1st point of contact to my purchasing a new mini
    Response from Snows MINI Portsmouth
    Hi Paul, thank you for your five star rating! Warm regards, ^LS
  • Rating 5.0
    Absolutely fantastic
    Response from Snows MINI Portsmouth
    Thank you for sharing your five-star review, Paula; it's a pleasure to know that we are maintaining the high standard of service that we strive for. Kind regards, ^CH
  • Rating 1.0
    Great customer Service and overall experience.
    Response from Snows MINI Portsmouth
    Hello Deborah, thank you for getting in touch with your review. We can't help but notice that you have left wonderful comments but with a one-star rating. If you wish to provide any further feedback on how we could improve our services in order to achieve a five-star rating, please email digitalteam@snows.co.uk. We wish you all the best on the road! Warm regards, ^CH

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