Motability Scheme at Harwoods Audi Portsmouth

4.9
Rating 4.9
(29 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00

Contact information

Address
Bilton Way
Eastern Road
Portsmouth PO3 5FH
GB
Phone Number
Call Harwoods Audi Portsmouth on 023 9265 7900
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Cracknell
  • Josef Rahmani
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Teri Abbott
  • Daniel Smith
  • Danielle Bushby
We recommend calling and booking an appointment before visiting.
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Accessibility features at Harwoods Audi Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Harwoods Audi Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Harwoods Audi Portsmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Harwoods Audi Portsmouth on 02392657900 to make an appointment with our Motability specialist.

Reviews at Harwoods Audi Portsmouth

  • Rating 5.0
    Lee Cracknell who was my salesmen at the Audi dealership in Portsmouth was fantastic. From test driving the car and giving me all the information I needed to know to order the car, was a seamless process you can tell Lee is experienced in and is an incredible asset for Audi and Motability. He kept me updated throughout the building phase of my car via email and phone calls, told when it would be shipped then all of a sudden collection is here and Lee made that process easy and comforting and is so friendly and easy to talk to and felt so very comfortable talking to him and having him handling all my information and exchange. Would recommend Lee and Audi as you know you are getting exemplary service every time.
    Response from Harwoods Audi Portsmouth
    Hello, Hugh! Thank you for sharing your thoughts on your car buying experience here at Audi Portsmouth. It brings us great joy to learn about the excellent service you received, thanks in large part to the efforts of Lee. We will be sure to share your kind words with them and the rest of the team.
  • Rating 5.0
    Fantastic professional service.
    Car ordered and hopefully will have within the month
    Response from Harwoods Audi Portsmouth
    Thanks for leaving us a review today, Caide. We're pleased to hear that you had a positive experience here at Audi Portsmouth. We hope you'll enjoy your new car! Have a great day.
  • Rating 5.0
    Amazing experience with Lee kept me informed every step of the way
    Response from Harwoods Audi Portsmouth
    Hi, Hannah. Thank you for leaving us a great review. We're pleased to hear that you're satisfied with the service provided by Lee here at Harwoods Audi Portsmouth. Happy Motoring!
  • Rating 5.0
    Excellent customer service by all the staff. Makes you feel special.
    Response from Harwoods Audi Portsmouth
    Hi, Stephen. Thank you for sharing your kind words about our service and team at Harwoods Audi Portsmouth. We're thrilled to hear that you had an excellent experience with our team.
  • Rating 5.0
    Josef R was friendly knowledgable and so helpful . Thankyou
    Response from Harwoods Audi Portsmouth
    Thank you William for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
  • Rating 5.0
    Brilliant customer service
    Response from Harwoods Audi Portsmouth
    Thank you Pauline for taking the time to review us. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer service team
  • Rating 5.0
    Had great overall service, asked for an automatic courtesy car and was given a manual and after informing the staff on the day they sorted it. I’m not sure if the member of staffs name but she had dark hair and an accent and was helpful from me dropping my car to collecting she sorted both issues I came across professionally and quickly, wish I knew her name.
    Response from Harwoods Audi Portsmouth
    Thank you Huge for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer service team
  • Rating 5.0
    Lee was very helpful and I was able to do a test drive and he let me know everything I needed to know.
    Response from Harwoods Audi Portsmouth
    Dear Penny, We really appreciate your positive review and are glad to hear we provided you with a great experience. Please don’t hesitate to get in touch, if there is anything we can do to help in future. Have a lovely day!
    Tracy
    Customer Service Team
  • Rating 5.0
    Car picked up from my work. Video sent to me showing what needed attention. Car brought back as I needed it for end of my work day. Rearranged for brakes to be replaced 4 days later. Car picked up again and brought back. Excellent service
    Response from Harwoods Audi Portsmouth
    Thank you Zoe for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer Service Team
  • Rating 5.0
    Great customer service . Great dealership and great service from Lee cracknell who sold me the car . Best dealership so far
    Response from Harwoods Audi Portsmouth
    Thank you Georgina for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer Service Team
  • Rating 5.0
    Absolutely first class - thank you Lee
    Response from Harwoods Audi Portsmouth
    Thank you Sam for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer Service Team
  • Rating 5.0
    Excellent handover
  • Rating 5.0
    Great customer service. Had a courtesy car for the day which meant I could continue my day as usual.
    Response from Harwoods Audi Portsmouth
    Thank you Jayden for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer Service Team
  • Rating 5.0
    Lee has been a great help with choosing the car & keeping me up to date with everything that is going on so far
    Response from Harwoods Audi Portsmouth
    Hi Jennifer, Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer Service Team
  • Rating 5.0
    Fantastic customer service by all
    Response from Harwoods Audi Portsmouth
    Thank you Janet for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer Service Team
  • Rating 5.0
    Lee Cracknell was really friendly and approachable and helped me make sure the Q2 was the right car for me. He made the whole ordering process smooth and easy and kept me up to date throughout. I felt like a valued customer and really enjoyed my experience with Harwoods Audi Portsmouth in general. I highly recommend them for the level of service I got and how fabulous Audis are.
    Response from Harwoods Audi Portsmouth
    Hi Ella, We really appreciate your positive review and are glad to hear we provided you with a great experience. Please don’t hesitate to get in touch, if there is anything we can do to help in future. Have a lovely day!
    Tracy
    Customer Service team
  • Rating 5.0
    Always good service from the staff
  • Rating 3.0
    Lost two stars because of the car clean.
    Did even looked like it has been hoovered inside.
    Last time it didn’t get done at all so was expecting a good job this time. The gentleman I dropped car off to was amazing. Friendly , chatty and very welcoming.
  • Rating 5.0
    Assisted by Lee, couldn't of been happier, lovely guy, very informative, was extremely patient. Couldn't recommend more. Thankyou Lee :)
  • Rating 5.0
    I had a great experience with Lee he told me everything I needed to know and advised me which car would suit my needs

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