Motability Scheme at Harwoods Audi Portsmouth

4.9
Rating 4.9
(43 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
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Contact information

Address
Bilton Way
Eastern Road
Portsmouth PO3 5FH
GB
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Phone Number
Call Harwoods Audi Portsmouth on 023 9265 7900
023 9265 7900
023 9265 7900
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Lee Cracknell
  • Aidan Andrews
  • Josef Rahmani
  • Sophie Elliott
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Daniel Smith
  • Zoe Jenner
  • Flavio Coimbra
We recommend calling and booking an appointment before visiting.
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Accessibility features at Harwoods Audi Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Harwoods Audi Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Harwoods Audi Portsmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Harwoods Audi Portsmouth on 02392657900 to make an appointment with our Motability specialist.

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Reviews at Harwoods Audi Portsmouth

  • Rating 5.0
    First class service
    Response from Harwoods Audi Portsmouth
    Hello Sam W.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received first-class service during your visit to Harwoods Audi Portsmouth. Our team is dedicated to providing exceptional service to all our customers, and it’s rewarding to know that we met your expectations.

    If there’s anything more we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Harwoods Audi Portsmouth Team
  • Rating 5.0
    Very good. Polite professional
    Response from Harwoods Audi Portsmouth
    Dear Zoe H.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you found our service to be polite and professional. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Harwoods Audi Portsmouth.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service from Lee. Very knowledgeable and professional. A pleasure to deal with
    Response from Harwoods Audi Portsmouth
    Hi, Michael. We're delighted to hear that you feel the service provided by Lee was friendly and professional. We hope you have a great day!
  • Rating 4.0
    Bit slow but apparently that was down to awaiting approval from you.
    Response from Harwoods Audi Portsmouth
    Hi, Michael. Thanks so much for sharing your thoughts! We truly appreciate it. Have an amazing day!
  • Rating 5.0
    Excellent service from start to finish. We waited in the showroom and were regularly given hot drinks and biscuits whilst we were there.
    Very efficient, even washed the car for us.
    Response from Harwoods Audi Portsmouth
    Good Morning, Simon. Thank you so much for your kind words and for recommending Audi Portsmouth. We're thrilled to hear that you found our service to be exceptional. We take pride in providing top-notch service, and it's wonderful to know that it did not go unnoticed.
  • Rating 5.0
    Excellent customer service. Many thanks to Lee for his professionalism and attentiveness. Very pleased.
    Response from Harwoods Audi Portsmouth
    Hi, Michael. Thank you for sharing your positive experience. Lee will be delighted to hear your comments. Have a great day!
  • Rating 5.0
    Lee was really great with me. Made me feel at ease, kept me completely updated and felt heard the entire time.
    Really happy with the experience and highly recommend Lee at Portsmouth Audi for future buyers
    Response from Harwoods Audi Portsmouth
    Thanks for leaving us a review, Millie. We're pleased to hear that you had a positive experience here at Audi Portsmouth. We look forward to sharing your kind comments with Lee.
  • Rating 5.0
    Friendly helpful staff in a modern comfortable environment- Excellent service
    Response from Harwoods Audi Portsmouth
    Hi, Jacqueline. Thanks for posting your thoughts! We're thrilled to hear that the team here at Audi Portsmouth provided you with a friendly and efficient service. We will be sure to pass your kind comments onto them.
  • Rating 5.0
    Great service from Lee Cracknell.
    Lee was friendly, helpful, informative and very knowledgeable.
    He made the whole experience an easy one.
    Response from Harwoods Audi Portsmouth
    Hi, Angela. Thanks for taking the time to leave us a review. We're pleased to hear that you had a great experience thanks to Lee. We will be sure to pass on your kind comments.
  • Rating 5.0
    Came inside and the dealer was very helpful and everything went really smoothly and we even got drinks which made us feel really welcome!
    Response from Harwoods Audi Portsmouth
    Hi, Ryan. Thanks for posting your thoughts today. We're thrilled to hear that the team here at Audi Portsmouth provided you with a friendly and efficient service. We will be sure to pass your kind comments onto them.
  • Rating 5.0
    Brilliant service
    Response from Harwoods Audi Portsmouth
    Hi, Angela. We're delighted to hear that you had a positive experience with us. Thank you for choosing Audi Portsmouth.
  • Rating 5.0
    Great experience from the start. Friendly staff and made my experience so relaxed.
    Response from Harwoods Audi Portsmouth
    Hi, Tia. Thank you for your review. We really appreciate you taking the time to leave such lovely feedback. Great to hear you were thrilled with the service provided by the entire team, we'll be sure to pass on your comments. Have a great day!
  • Rating 5.0
    Really helpful with all advice.
    Response from Harwoods Audi Portsmouth
    Hi, Mason. Thank you so much for taking the time to share your wonderful experience here at Audi Portsmouth. We're thrilled to hear that our service is worthy of five stars!
  • Rating 5.0
    All round excellent service
    Response from Harwoods Audi Portsmouth
    Hello, Raymond. Thank you for the brilliant review. We're delighted that the team's friendly and helpful nature left a positive impression. Have a great day!
  • Rating 5.0
    Lee Cracknell who was my salesmen at the Audi dealership in Portsmouth was fantastic. From test driving the car and giving me all the information I needed to know to order the car, was a seamless process you can tell Lee is experienced in and is an incredible asset for Audi and Motability. He kept me updated throughout the building phase of my car via email and phone calls, told when it would be shipped then all of a sudden collection is here and Lee made that process easy and comforting and is so friendly and easy to talk to and felt so very comfortable talking to him and having him handling all my information and exchange. Would recommend Lee and Audi as you know you are getting exemplary service every time.
    Response from Harwoods Audi Portsmouth
    Hello, Hugh! Thank you for sharing your thoughts on your car buying experience here at Audi Portsmouth. It brings us great joy to learn about the excellent service you received, thanks in large part to the efforts of Lee. We will be sure to share your kind words with them and the rest of the team.
  • Rating 5.0
    Fantastic professional service.
    Car ordered and hopefully will have within the month
    Response from Harwoods Audi Portsmouth
    Thanks for leaving us a review today, Caide. We're pleased to hear that you had a positive experience here at Audi Portsmouth. We hope you'll enjoy your new car! Have a great day.
  • Rating 5.0
    Amazing experience with Lee kept me informed every step of the way
    Response from Harwoods Audi Portsmouth
    Hi, Hannah. Thank you for leaving us a great review. We're pleased to hear that you're satisfied with the service provided by Lee here at Harwoods Audi Portsmouth. Happy Motoring!
  • Rating 5.0
    Excellent customer service by all the staff. Makes you feel special.
    Response from Harwoods Audi Portsmouth
    Hi, Stephen. Thank you for sharing your kind words about our service and team at Harwoods Audi Portsmouth. We're thrilled to hear that you had an excellent experience with our team.
  • Rating 5.0
    Josef R was friendly knowledgable and so helpful . Thankyou
    Response from Harwoods Audi Portsmouth
    Thank you William for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
  • Rating 5.0
    Brilliant customer service
    Response from Harwoods Audi Portsmouth
    Thank you Pauline for taking the time to review us. If you ever need anything else from us, please feel free to give us a call or stop by. Happy and safe driving!
    Tracy
    Customer service team

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