Motability Scheme at Peter Cooper Volkswagen Portsmouth

4.8
Rating 4.8
(89 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Bilton Way
Eastern Rd
Portsmouth PO3 5FH
GB
Phone Number
Call Peter Cooper Volkswagen Portsmouth on 023 9266 1000
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Danny Bourne
  • Alex Shields
  • David Steward
  • Mike Waterhouse
  • Nathan Daniel
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tim Cartmell
  • Jordan Cracknell
  • Kristy Cooper
  • Max West
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peter Cooper Volkswagen Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peter Cooper Volkswagen Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Peter Cooper Volkswagen Portsmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peter Cooper Volkswagen Portsmouth on 02392661000 to make an appointment with our Motability specialist.

Reviews at Peter Cooper Volkswagen Portsmouth

  • Rating 5.0
    Knowledgeable about Motability, friendly, patient and helpful, all we could have asked for
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you very much for taking the time to leave us this 5-star review, Esme, and for taking the time to leave this rating - we really appreciate it! We are truly pleased to read that you had a great experience with us, recieving knowledgable, helpful and a friendly experience from our team. Thank you for choosing to visit Peter Cooper Motor Group. We hope to welcome you back into our dealership in the future!

    We will pass your rating onto the management team.

    Kind regards - Peter Cooper Motor Group
  • Rating 5.0
    Very friendly, professional and helpful - and went the
    3xtra mile by cleaning the car!
    Response from Peter Cooper Volkswagen Portsmouth
    Hello Jett D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, professional, and helpful. Going the extra mile to clean your car is just one of the ways we strive to provide exceptional service to our customers. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Peter Cooper Volkswagen Portsmouth in the future.

    Best regards,
    Peter Cooper Motor Group
  • Rating 5.0
    Fantastic
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Bettina M.,

    Thank you so much for your fantastic review and for giving us a perfect 5.0 rating! We are thrilled to hear that you had a positive experience with us at Peter Cooper Volkswagen Portsmouth. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Dear was very organised & efficient
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Patricia. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Nathan could not been more lovely or helpful. Made the whole experience a pleasant, stress free breeze.
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Allison. We are very pleased you enjoyed your experience with us, and received great customer service from Nathan. We look forward to welcoming you into our showroom again. We will pass your review to our management team.
    Kind regards,
    David- Peter Cooper Motor Group
  • Rating 5.0
    Brilliant , thank you
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Lee. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 1.0
    Awful. Changed stories, left me sitting about with no updates.
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Stephen. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    All good, nice friendly staff drove the car I wanted
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Stephen. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards,
    David- Peter Cooper Motor Group
  • Rating 5.0
    We dealt with sam oxenford from start to finish and was really pleased with everything. He was always happy to answer my thousands of questions and nothing seemed too much.
    Really please I chose volkswagon. Thankyou
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Sienna. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Sam and our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Sam was very very helpful
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review, Paige. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Sam and our management team. Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Really kind employees. Sam Oxenford was very kind in helping sell me my car. When there was a problem with getting me on the insurance Sam was very patient when we had to speak to another company on the phone for a while. Sam was also very helpful setting up my phone to the car.
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review, Caren. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Sam and our management team.
    Kind regards,
    David- Peter Cooper Motor Group
  • Rating 1.0
    First I found the salesman helpful, then was pressurised & lied to saying the car was already registered to me not following mobility guidelines
    (4 days) and forcing me to sign documents that vulnerable people on the scheme not ment to sign and I had to take it, this was untrue, Since I have found a car that meets my needs & has been delivered.
    I will not enter into further negotiations & if you continue bothering me will contact motorbility to make a more formal complaint for investigation.
    Response from Peter Cooper Volkswagen Portsmouth
    Hi Gareth,
    Sorry to see that you have changed your 5 Star review to a 1 Star review. We look to deliver the best possible customer service throughout your purchase experience. Please can you email the Sales Manager Adam: asimmonds@petercoopergroup.co.uk with the full details of your complaint and Adam will contact you directly to help resolve your issue.
    Kind regards
    David - Peter Cooper Motor Group
  • Rating 4.0
    Prompt and courteous
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your review, Claire. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Excellent as ever
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review, Ashly. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group
  • Rating 5.0
    Craig was very patient and helpful
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review, Susan. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review onto Craig and our management team. Kind regards, Charlotte- Peter Cooper Motor Group
  • Rating 5.0
    From start to finish Exellent than you very much
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review, Rodney. We are so pleased you enjoyed your experience with us. We hope to welcome you into our showroom again.
    Kind regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Good friendly service, was kept well informed of what's going on.
    Nathan had time for me, I never flet rushed.
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review, Steven. We are so pleased you enjoyed your experience with us. We hope to welcome you into our showroom again.
    Kind regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Very kind and helpful
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review, Tony. We are so pleased you enjoyed your experience with us. We hope to welcome you into our showroom again.
    Kind regards, David - Peter Cooper Motor Group
  • Rating 5.0
    Very friendly and helpful, Alex
    Was very knowledgeable and explained everything perfectly.
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Linda and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to Alex and our management team.
    Regards, David - Peter Cooper Motor
  • Rating 5.0
    Excellent, quick service.
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Lily and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to our management team.
    Regards, David - Peter Cooper Motor

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