Motability Scheme at Peter Cooper Volkswagen Portsmouth
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:00 - 16:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Contact information
Address
Bilton Way
Eastern Rd
Portsmouth PO3 5FH
GB
Phone Number
Call Peter Cooper Volkswagen Portsmouth on 023 9266 1000
023 9266 1000
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:00 - 16:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 10:00 - 16:00 |
Motability Scheme specialists:
- Danny Bourne
- Craig Dunstane
- Samuel Oxenford
- Alex Shields
- David Steward
- Nathan Daniel
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Tim Cartmell
- Jordan Cracknell
- Kristy Cooper
- Max West
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Peter Cooper Volkswagen Portsmouth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Welcome to Peter Cooper Volkswagen Portsmouth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Peter Cooper Volkswagen Portsmouth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Peter Cooper Volkswagen Portsmouth on 02392661000 to make an appointment with our Motability specialist.
Reviews at Peter Cooper Volkswagen Portsmouth
- Rating 5.0Dec 19, 2024Sam was very very helpfulResponse from Peter Cooper Volkswagen PortsmouthDec 20, 2024Thank you for your 5-star review, Paige. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Sam and our management team. Kind regards, David- Peter Cooper Motor Group
- Rating 5.0Dec 13, 2024Really kind employees. Sam Oxenford was very kind in helping sell me my car. When there was a problem with getting me on the insurance Sam was very patient when we had to speak to another company on the phone for a while. Sam was also very helpful setting up my phone to the car.Response from Peter Cooper Volkswagen PortsmouthDec 18, 2024Thank you for your 5-star review, Caren. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to Sam and our management team.
Kind regards,
David- Peter Cooper Motor Group - Rating 1.0Dec 6, 2024First I found the salesman helpful, then was pressurised & lied to saying the car was already registered to me not following mobility guidelines
(4 days) and forcing me to sign documents that vulnerable people on the scheme not ment to sign and I had to take it, this was untrue, Since I have found a car that meets my needs & has been delivered.
I will not enter into further negotiations & if you continue bothering me will contact motorbility to make a more formal complaint for investigation.Response from Peter Cooper Volkswagen PortsmouthDec 9, 2024Hi Gareth,
Sorry to see that you have changed your 5 Star review to a 1 Star review. We look to deliver the best possible customer service throughout your purchase experience. Please can you email the Sales Manager Adam: asimmonds@petercoopergroup.co.uk with the full details of your complaint and Adam will contact you directly to help resolve your issue.
Kind regards
David - Peter Cooper Motor Group - Rating 4.0Dec 4, 2024Prompt and courteousResponse from Peter Cooper Volkswagen PortsmouthDec 9, 2024Thank you for your review, Claire. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
Kind regards, David- Peter Cooper Motor Group - Rating 5.0Nov 22, 2024Excellent as everResponse from Peter Cooper Volkswagen PortsmouthNov 22, 2024Thank you for your 5-star review, Ashly. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
Kind regards, David- Peter Cooper Motor Group - Rating 5.0Nov 20, 2024Craig was very patient and helpfulResponse from Peter Cooper Volkswagen PortsmouthNov 21, 2024Thank you for your 5-star review, Susan. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review onto Craig and our management team. Kind regards, Charlotte- Peter Cooper Motor Group
- Rating 5.0Nov 19, 2024From start to finish Exellent than you very muchResponse from Peter Cooper Volkswagen PortsmouthNov 20, 2024Thank you for your 5-star review, Rodney. We are so pleased you enjoyed your experience with us. We hope to welcome you into our showroom again.
Kind regards,
David - Peter Cooper Motor Group - Rating 5.0Nov 13, 2024Good friendly service, was kept well informed of what's going on.
Nathan had time for me, I never flet rushed.Response from Peter Cooper Volkswagen PortsmouthNov 13, 2024Thank you for your 5-star review, Steven. We are so pleased you enjoyed your experience with us. We hope to welcome you into our showroom again.
Kind regards,
David - Peter Cooper Motor Group - Rating 5.0Oct 31, 2024Very kind and helpfulResponse from Peter Cooper Volkswagen PortsmouthNov 4, 2024Thank you for your 5-star review, Tony. We are so pleased you enjoyed your experience with us. We hope to welcome you into our showroom again.
Kind regards, David - Peter Cooper Motor Group - Rating 5.0Oct 18, 2024Very friendly and helpful, Alex
Was very knowledgeable and explained everything perfectly.Response from Peter Cooper Volkswagen PortsmouthOct 21, 2024Thank you for your 5-star review Linda and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to Alex and our management team.
Regards, David - Peter Cooper Motor - Rating 5.0Oct 11, 2024Excellent, quick service.Response from Peter Cooper Volkswagen PortsmouthOct 15, 2024Thank you for your 5-star review Lily and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to our management team.
Regards, David - Peter Cooper Motor - Rating 5.0Oct 1, 2024Craig was a pleasure to deal with from picking my vehicle to collecting it. He was knowledgable about pros and cons of electric and he was a great representative for Peter CoopetResponse from Peter Cooper Volkswagen PortsmouthOct 2, 2024Thank you for your 5-star review David and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to Craig and our management team.
Regards, David - Peter Cooper Motor Group - Rating 5.0Oct 1, 2024started looking for a new mobility car in June and I came to the Volkswagen dealership to see what cars they have to offer . Danny Bourne was the first salesman I spoke to about what car I wanted and had a lot of questions to ask , which he answered all.
He was very friendly and so helpful , nothing was too much at all. I had constant updates on my car from motability via email and also video messages from Volkswagen which was very helpful.
We ordered my car in June and I picked it up on Friday evening , Alex Sheilds was the sales lady who done the handover of my old car , answered all questions I had , showed me how to set stuff up in my new car and was genuinely so friendly .
I am so happy with the customer service I received and I am very happy with my beautiful car. Thank you so much!Response from Peter Cooper Volkswagen PortsmouthOct 1, 2024Thank you for your 5-star review Emma and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to Danny, Alex and our management team.
Regards,
David - Peter Cooper Motor Group - Rating 5.0Sep 24, 2024abby was 100% professional very friendly and politeResponse from Peter Cooper Volkswagen PortsmouthSep 24, 2024Thank you for your 5-star review Scott and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to our management team. Regards, David - Peter Cooper Motor Group
- Rating 5.0Sep 17, 2024Made to feel welcome as soon as you walk through the door.Response from Peter Cooper Volkswagen PortsmouthSep 17, 2024Thank you for your 5-star review Richard and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to our management team.
Regards,
David - Peter Cooper Motor Group - Rating 5.0Sep 10, 2024Was excellent, Alex, showed me around the car helped set things up etc. I was very impressed by her. Everything perfect thank youResponse from Peter Cooper Volkswagen PortsmouthSep 10, 2024Thank you for your 5-star review Billy and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to Alex and our management team. Regards, David Peter Cooper Motor Group
- Rating 5.0Aug 14, 2024Amazing thank youResponse from Peter Cooper Volkswagen PortsmouthAug 14, 2024Thank you for your 5-star review Molly and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to our management team.
Regards, David
Peter Cooper Motor Group - Rating 5.0Aug 13, 2024Excellent from start to finish. Highly recommended Peter Cooper Vw Portsmouth.Response from Peter Cooper Volkswagen PortsmouthAug 13, 2024Thank you for your 5 star review Rhiann and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to our management team.
Regards,
David
Peter Cooper Motor Group - Rating 5.0Aug 12, 2024Picked up on time del back early polite driver all very efficientResponse from Peter Cooper Volkswagen PortsmouthAug 13, 2024Thank you for your 5 star review Richard and for taking the time to give us a review. We really appreciate it, and I will pass your rating on to our management team.
Regards,
David
Peter Cooper Motor Group - Rating 5.0Aug 2, 2024The sales person was knowledgeable and considerate throughout and help me through the process completely.Response from Peter Cooper Volkswagen PortsmouthAug 5, 2024Thank you for your 5 star review Claire. We really appreciate the review and I will pass your rating on to our management team. Regards, Charlotte – Peter Cooper Motor Group