Motability Scheme at Peter Cooper Volkswagen Portsmouth

4.8
Rating 4.8
(105 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:00 - 16:00
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Contact information

Address
Bilton Way
Eastern Rd
Portsmouth PO3 5FH
GB
Get directions
Phone Number
Call Peter Cooper Volkswagen Portsmouth on 023 9266 1000
023 9266 1000
023 9266 1000
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Danny Bourne
  • Alex Shields
  • Nathan Daniel
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tim Cartmell
  • Jordan Cracknell
  • Mark Ward
  • Max West
  • Connor Lewis
We recommend calling and booking an appointment before visiting.
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Accessibility features at Peter Cooper Volkswagen Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Peter Cooper Volkswagen Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Peter Cooper Volkswagen Portsmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Peter Cooper Volkswagen Portsmouth on 02392661000 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Peter Cooper Volkswagen Portsmouth

  • Rating 5.0
    I was very satisfied with the service I received from the dealership max was nothing but 100٪ professional he kept me updated with everything thank you
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Scott,

    Thank you so much for taking the time to share your positive experience with us at Peter Cooper Volkswagen Portsmouth. We are thrilled to hear that you were very satisfied with the service you received. Max is indeed a valued member of our team, and it's wonderful to know that his professionalism and communication made such a positive impact on your visit. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Nathan was a friendly and charming young man who kept me updated with the progress of my new vehicle every step of the way.
    Response from Peter Cooper Volkswagen Portsmouth
    Hello Adam,

    Thank you so much for taking the time to share your experience with us at Peter Cooper Volkswagen Portsmouth. We're thrilled to hear that Nathan provided you with excellent service and kept you informed throughout the process of acquiring your new vehicle. Your kind words and perfect rating mean a lot to us and motivate our team to continue delivering exceptional service.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Great compasion and understanding about my needs and problem for needing a change of vehicle
    Response from Peter Cooper Volkswagen Portsmouth
    Hello David,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you felt compassion and understanding from our team regarding your needs and the change of vehicle. At Peter Cooper Volkswagen Portsmouth, we strive to provide the best possible service to all our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Charlotte
    The Peter Cooper Motor Group
  • Rating 5.0
    Kind thoughtful considerate respectful dealer
    Knowledgeable
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Claire C.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our team at Peter Cooper Volkswagen Portsmouth to be kind, thoughtful, considerate, and respectful. It’s always our goal to provide knowledgeable and exceptional service to all our customers, and your feedback confirms that we are on the right track.

    Your kind words motivate us to continue delivering the best experience possible. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Alex was helpful, knowledgeable and easy to work with.
    Response from Peter Cooper Volkswagen Portsmouth
    Hello Charley,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Alex was able to assist you effectively and that you found him helpful, knowledgeable, and easy to work with. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.

    If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Peter Cooper Volkswagen Portsmouth.

    Best regards,

    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Absolutely 5 star service. So helpful and kept us upto date throughout
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Nicholas,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you received 5-star service and found our team helpful and communicative throughout your experience with us. At Peter Cooper Volkswagen Portsmouth, we strive to provide the best service possible, and your feedback is incredibly valuable to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Alice
    the Peter Cooper Motor Group
  • Rating 5.0
    EXCELLENT
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Lily,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Peter Cooper Volkswagen Portsmouth. Your feedback is incredibly important to us, and it’s great to know that our efforts in providing top-notch service are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Nathan was very informative and made the process simple from start to finish. I would definitely recommend this dealership in regards to the mobility experience.
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Kim Q.,

    Thank you so much for taking the time to share your positive experience with us at Peter Cooper Volkswagen Portsmouth. We are thrilled to hear that Nathan was able to provide you with informative and seamless service throughout your mobility experience. Your recommendation means a lot to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Charlotte - Peter Cooper Motor Group
  • Rating 5.0
    Nathan was very informative and helpful he made the process simple and easy to understand. I would recommend Peter Cooper as they clearly like to make the mobility experience seamless.
    Response from Peter Cooper Volkswagen Portsmouth
    Good morning Kim,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Nathan was able to make your experience with us both simple and informative. It's our goal to ensure that every customer has a seamless mobility experience, and your kind words affirm that we are on the right track. We truly appreciate your recommendation and look forward to serving you again in the future.

    Best regards,
    David - Peter Cooper Volkswagen Portsmouth
  • Rating 5.0
    Great customer service, kind, helpful and made sure everything was easily understood about the process and vehicle
    Response from Peter Cooper Volkswagen Portsmouth
    Good afternoon Aaron

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a great experience with our customer service team and that they were able to assist you in understanding the process and your vehicle. Your kind words and perfect rating mean a lot to us, and we are delighted to know that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again at Peter Cooper Volkswagen Portsmouth.

    Kind Regards
    David - Peter Cooper Motor Group
  • Rating 5.0
    Quick, easy and friendly
    Response from Peter Cooper Volkswagen Portsmouth
    Hello Adam,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found your experience with us to be quick, easy, and friendly. Our team at Peter Cooper Volkswagen Portsmouth is dedicated to providing the best service possible, and it's always rewarding to know that our efforts are appreciated. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Charlotte - The Peter Cooper Motor Group
  • Rating 5.0
    Excellent
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Calum S.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Peter Cooper Volkswagen Portsmouth. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.

    Best regards,

    Charlotte - The Peter Cooper Motor Group
  • Rating 5.0
    Alex was great and very helpfull
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Darren H.,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that Alex was able to assist you effectively and that you found his help to be great. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Charlotte - The Peter Cooper Motor Group
  • Rating 5.0
    Extremely helpful. Answered all our questions. Was very patient with me when on test drive
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Nicholas H.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team extremely helpful and patient during your visit, especially on the test drive. Your feedback is incredibly valuable to us, and we're delighted to know we could answer all your questions and meet your expectations.

    At Peter Cooper Volkswagen Portsmouth, we strive to provide the best possible service to our customers, and your kind words are a wonderful affirmation of our efforts. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Thank you once again for your 5-star review. We look forward to serving you again.

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Nice
    Response from Peter Cooper Volkswagen Portsmouth
    Hello Charley G.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with us at Peter Cooper Volkswagen Portsmouth. Your feedback is incredibly valuable, and we're delighted to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Faultless. Nathan Daniel is an absolute star.
    Response from Peter Cooper Volkswagen Portsmouth
    Hello Allison,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that your experience with us was faultless and that Nathan Daniel made such a positive impression. Your feedback is incredibly valuable to us, and it’s fantastic to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to welcoming you back to Peter Cooper Volkswagen Portsmouth in the future.

    Best regards
    Alice
    Peter Cooper Motor Group
  • Rating 5.0
    Knowledgeable about Motability, friendly, patient and helpful, all we could have asked for
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you very much for taking the time to leave us this 5-star review, Esme, and for taking the time to leave this rating - we really appreciate it! We are truly pleased to read that you had a great experience with us, recieving knowledgable, helpful and a friendly experience from our team. Thank you for choosing to visit Peter Cooper Motor Group. We hope to welcome you back into our dealership in the future!

    We will pass your rating onto the management team.

    Kind regards - Peter Cooper Motor Group
  • Rating 5.0
    Very friendly, professional and helpful - and went the
    3xtra mile by cleaning the car!
    Response from Peter Cooper Volkswagen Portsmouth
    Hello Jett D.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly, professional, and helpful. Going the extra mile to clean your car is just one of the ways we strive to provide exceptional service to our customers. Your feedback is greatly appreciated and will be shared with the team. We look forward to welcoming you back to Peter Cooper Volkswagen Portsmouth in the future.

    Best regards,
    Peter Cooper Motor Group
  • Rating 5.0
    Fantastic
    Response from Peter Cooper Volkswagen Portsmouth
    Dear Bettina M.,

    Thank you so much for your fantastic review and for giving us a perfect 5.0 rating! We are thrilled to hear that you had a positive experience with us at Peter Cooper Volkswagen Portsmouth. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    David - Peter Cooper Motor Group
  • Rating 5.0
    Dear was very organised & efficient
    Response from Peter Cooper Volkswagen Portsmouth
    Thank you for your 5-star review Patricia. We are very pleased you enjoyed your experience with us, and received great customer service. We look forward to welcoming you into our showroom again. We will pass your review on to our management team.
    Kind regards, David- Peter Cooper Motor Group

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