Motability Scheme at Richmond Hyundai Portsmouth
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Richmond Hyundai Portsmouth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Richmond Hyundai Portsmouth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Richmond Hyundai Portsmouth on 02392221441 to make an appointment with our Motability specialist.
Contact information
Address
Fitzherbert Road
Portsmouth PO6 1RU
GB
Phone Number
Call Richmond Hyundai Portsmouth on 023 9222 1441
023 9222 1441
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 17:00 |
Motability Scheme specialists:
- Lewis Rowles
- Aidan Andrews
- Lewis Thomas
- Khoyrul Hussain
- Christopher Charlton
- Orestis Polyzopoulos
- Josh Mason
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Louis Cross
- Paul Edney
- Vicki Spencer
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Richmond Hyundai Portsmouth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Richmond Hyundai Portsmouth
- Rating 5.0Nov 20, 2024Just a good experienceResponse from Richmond Hyundai PortsmouthNov 21, 2024Good morning, Thomas. Thank you for your lovely 5-star review, we are really grateful for it and wish you all the best with your car! Kind regards, Laurence
- Rating 5.0Nov 8, 2024Looked after very wellResponse from Richmond Hyundai PortsmouthNov 8, 2024Good morning, Graham. Thank you for your 5-star rating and for choosing us for your Motability car! We look forward to seeing you again soon.
- Rating 5.0Nov 1, 2024It is my first time choosing a mobility car.
But it was a pretty straight forward procedure.
Would recommend if you become entitled to it make the most of it and apply.Response from Richmond Hyundai PortsmouthNov 4, 2024Hello, Neil. Thank you for your honest and positive feedback. I'm very pleased that you had a great experience and appreciate you taking your time to leave a review. Have a great day! 😊 - Rating 5.0Oct 30, 2024Recently very good indeed. They went above and beyond the call of care. It’s a pity they didn’t have a car this time to for fill my next needResponse from Richmond Hyundai PortsmouthOct 30, 2024Thank you for the wonderful feedback! We're so glad to hear that our team provided excellent care and went the extra mile for you. We’re sorry we didn’t have the right car to meet your needs this time, but please know we’re here to help whenever you’re ready. Don’t hesitate to reach out, and we’ll do our best to find the perfect match for you in the future!
- Rating 5.0Oct 17, 2024Salesperson very helpful and friendlyResponse from Richmond Hyundai PortsmouthOct 17, 2024Thank you for the great review! We're happy to hear that our salesperson was helpful and friendly. If you ever need anything in the future, feel free to reach out. Enjoy your new car! 😊🚗
- Rating 5.0Oct 8, 2024Very good and professional.Response from Richmond Hyundai PortsmouthOct 8, 2024Thank you for your fantastic review! We're delighted to hear that you found our service to be professional. We appreciate your support and look forward to serving you again soon!
- Rating 5.0Sep 30, 2024Extremely efficient and smooth Chris is great at his job went through everything in detail.Response from Richmond Hyundai PortsmouthOct 1, 2024Thank you for the wonderful review! We’re delighted to hear that Chris provided you with an efficient and detailed experience. We'll make sure to pass along your kind words to him. If you need anything else, don’t hesitate to reach out! 😊🚗
- Rating 4.0Sep 17, 2024Had car picked up and dropped off .Response from Richmond Hyundai PortsmouthSep 18, 2024Thank you for the 5-star review! We're glad to hear our pick-up and drop-off service made things convenient for you. If you need anything else, we're here to help. Thanks for choosing us! 🚗😊👍
- Rating 5.0Sep 11, 2024High tech communication with mechanic
Comfortable waiting area
Great free drinks
Very attentive cafe and repair staffResponse from Richmond Hyundai PortsmouthSep 12, 2024Thank you for the wonderful 5-star review! We're thrilled to hear you enjoyed the high-tech communication with our mechanics and the comfortable waiting area. It's great to know the free drinks and attentive staff in both the café and repair team made your experience even better. If you need anything else, we're always here to help! - Rating 5.0Sep 10, 2024I had a great experience and I had a good customer serviceResponse from Richmond Hyundai PortsmouthSep 11, 2024Thank you for the 5-star review! We're so glad to hear you had a great experience and enjoyed our customer service. If you ever need anything, we're here to help. Enjoy your new car!
- Rating 5.0Sep 5, 2024Brilliant service can’t fault them at all 💯Response from Richmond Hyundai PortsmouthSep 6, 2024Thank you so much for the fantastic review! We're thrilled to hear you had a brilliant experience with us. If you ever need anything in the future, we're here to help!
- Rating 5.0Aug 29, 2024Polite and on timeResponse from Richmond Hyundai PortsmouthAug 30, 2024Thank you for the positive feedback! We're glad to hear that you found our service polite and timely. If there's anything more we can do for you, please let us know. We look forward to serving you again!
- Rating 5.0Aug 29, 2024Lewis Thomas was brilliantResponse from Richmond Hyundai PortsmouthAug 29, 2024Thank you for the fantastic review! We’re thrilled to hear that Lewis Thomas provided you with such a great experience. We’ll be sure to pass along your kind words to him. If there’s anything else we can do for you, don’t hesitate to reach out!
- Rating 5.0Aug 23, 2024Excellent service. Pleasant and friendly staff. Very professional.Response from Richmond Hyundai PortsmouthAug 27, 2024=Thank you for your kind review! We're delighted to hear that you received excellent service from our team. We pride ourselves on being pleasant, friendly, and professional, so it's great to know we hit the mark. If you ever need anything, we're here to help!
- Rating 5.0Aug 20, 2024Went smoothly all on time car had been valet so very pleasedResponse from Richmond Hyundai PortsmouthAug 20, 2024Thank you for the great review! We're glad everything went smoothly and on time. It's wonderful to hear that you were pleased with the valet service as well. If you need anything else, we're here to help. Enjoy your car! 🚗✨
- Rating 1.0Aug 11, 2024I was only told when I got to the garage that this was an all day appointment because I had asked them to look at the faulty rear camera.
When booking the lady knew this and I was not informed.
I had also phoned them 3 or 4 times previously about the camera, l left messages and no one called me back about this.
I got there just before 10am and was told I may have to wait until 5!!
Before 1pm I was told the camera would have to be replaced and I would need to make another appointment for that.
At around 2pm I asked when my car would be ready, (I had received a text at 1.15pm from the actual mechanics saying the car had been completed and had a copy of the video) so I would have thought I would have been on my way home an hour afterwards!! When I got to the desk I was told the lady I had been dealing with had gone on lunch. I could see my car keys on her desk, but she had not let me know she had gone, and toh I didn't think about it until a lady waiting near to me had been advised by someone that he was going on lunch and someone else who give the car back to them!!
I went back at 2.15 (Holly the original staff member I was dealing with still had not returned from lunch) and I was told motorbility had refused to pay for the service and because I had already had the service done they would not be returning my car.
As she said this Holly returned and the other young lady I had been speaking to said "we have a problem with Likely's car and explained they would not return my car". Holly said she would see what she could do and I informed her coworker that my name was MRS Likely not just Likely. About 15 minutes later Holly returned to me and said the payment had been sorted and I needed to arrange an appt for next week and it would be a FULL day appt. As electrics were involved!
I told her I wanted a car to use, she said she couldn't do that for next week so I told her I would wait until they did. The appt was set up for a months time.
Also it said in the video that I needed a new wiper blade, why didn't they just put one on??
I will now go to kwikfit as they are much nicer, quicker, friendlier, they are also so helpful. They took 5 minutes (if that) and were far more respectful.Response from Richmond Hyundai PortsmouthAug 12, 2024Hi Diane, I'm sorry to hear that your experience has left you feeling this way. I've highlighted your comments to management and have asked someone to contact you regarding this. - Rating 5.0Aug 7, 2024Very good service couldn’t get any better polite and very helpful :)Response from Richmond Hyundai PortsmouthAug 8, 2024Thank you for your amazing review! We're delighted you had great service from our Hyundai Portsmouth team, we look forward to serving you again in the future 😊🚗
- Rating 5.0Aug 6, 2024Excellent service,friendly and very helpful making it an enjoyable experience.Response from Richmond Hyundai PortsmouthAug 8, 2024Thank you so much for your amazing review! We're glad to hear you had excellent service from our Hyundai Portsmouth team 😊 we appreciate your feedback and look forward to serving you again in the future 🚗
- Rating 5.0Jul 31, 2024GreatResponse from Richmond Hyundai PortsmouthJul 31, 2024Hi Lorraine,
Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to serving you again in the future!
Best regards,
The Richmond Hyundai Team - Rating 5.0Jul 24, 2024Top starResponse from Richmond Hyundai PortsmouthJul 25, 2024Dear Gina
Thank you so much for your 5-star review! We're thrilled to know you had a top-notch experience with us. We appreciate your support and look forward to serving you again in the future.
Best regards.