Motability Scheme at Richmond MG Portsmouth
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Richmond MG Portsmouth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Richmond MG Portsmouth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Richmond MG Portsmouth on 02392288260 to make an appointment with our Motability specialist.
Contact information
Address
Fitzherbert Road
Portsmouth PO6 1RU
GB
Phone Number
Call Richmond MG Portsmouth on 023 9228 8260
023 9228 8260
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 17:00 |
Motability Scheme specialists:
- Brad Brown
- Lewis Thomas
- Khoyrul Hussain
- Sundeep Valand
- Christopher Charlton
- Josh Mason
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Paul Edney
- Vicki Spencer
- Lee Growse
- Andy Edwards
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Richmond MG Portsmouth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Richmond MG Portsmouth
- Rating 5.0Nov 27, 2025Always polite and a very good service as usual.
- Rating 5.0Nov 24, 2025Excellent
- Rating 5.0Nov 14, 2025Sonny made the experience painless. Very personable and friendly. He was a calming presence and made the experience simple. Highly recommendResponse from Richmond MG PortsmouthNov 17, 2025Hi Louise, thank you for your fantastic review and five-star rating! We're delighted to hear that Sonny provided you with a personable and friendly experience, making everything simple and stress-free. Your recommendation means a lot to us. Best regards, Richmond MG Portsmouth.
- Rating 1.0Nov 13, 2025Terrible they had no customer service and I’m never going to MG againResponse from Richmond MG PortsmouthNov 13, 2025Dear Kim K.,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Richmond MG Portsmouth and that it did not meet your expectations. Providing excellent customer service is a top priority for us, and we regret that we fell short during your visit.
We would appreciate the opportunity to learn more about your experience so we can address the issues and improve our service. Please feel free to reach out to us at customerservices@richmondmotorgroup.com.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Kind regards,
Richmond MG Portsmouth Team - Rating 4.0Nov 10, 2025It was ok.
Video link nice to see they actually do it in detailResponse from Richmond MG PortsmouthNov 11, 2025Thank you for your review, Debra. We’re glad you appreciated the video link and the detailed service provided at Richmond MG Portsmouth. If there’s anything we can do to improve your experience further, please don’t hesitate to let us know. - Rating 5.0Nov 1, 2025Very welcoming and polite.Response from Richmond MG PortsmouthNov 3, 2025Thank you for your review, Lynda. We’re delighted to hear you found our team at Richmond MG Portsmouth welcoming and polite. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
- Rating 5.0Oct 30, 2025Absolutely brilliant videoed and explained everything washed and clean in and out all you recommend themResponse from Richmond MG PortsmouthNov 3, 2025Thank you for your 5-star review.
- Rating 5.0Oct 29, 2025The person dealing with my car was excellent and great customer service, I think it was Lee, thank you.Response from Richmond MG PortsmouthNov 3, 2025Hi Douglas, thank you for your fantastic review and five-star rating! We are delighted to hear that you received excellent customer service. We will make sure to pass on your kind words to Lee. Best regards, Richmond MG Portsmouth.
- Rating 5.0Oct 26, 2025Very good and informativeResponse from Richmond MG PortsmouthNov 3, 2025Thank you for your kind review and 5-star rating, Cheryl. We're delighted to hear you found our service at Richmond MG Portsmouth to be very good and informative. We hope to assist you again in the future! Best regards, Richmond MG Portsmouth.
- Rating 5.0Oct 17, 2025Very happyResponse from Richmond MG PortsmouthOct 20, 2025Hi Reece, thank you for your five-star rating and kind feedback. We're thrilled to hear you're very happy with your experience at Richmond MG Portsmouth. We hope to see you again soon! Best regards, Richmond MG Portsmouth.
- Rating 5.0Oct 17, 2025Went as planned, smoothly, had to leave car there overnight and picked it up in morning, didn’t wait cause the key was in a locked box and an assistant came to help and walked me to my car which was just outside the door waitingResponse from Richmond MG PortsmouthOct 20, 2025Thank you for your kind review and five-star rating, Amanda. We're pleased to hear that your experience at Richmond MG Portsmouth was smooth and well-organised. It's great to know our team was helpful and made the process convenient for you. We look forward to assisting you again in the future!
- Rating 5.0Oct 17, 2025Richmond MG were absolutely amazing from choosing the right vehicle to explaining the motability scheme, always polite and helpful they put you first and always had a welcoming smile.Response from Richmond MG PortsmouthOct 20, 2025Thank you for your wonderful review, Andrew. We’re thrilled to hear you had such a positive experience at Richmond MG Portsmouth. It’s great to know that our team was able to assist you in choosing the right vehicle and explaining the Motability scheme. Your kind words about our politeness and welcoming service mean a lot to us. Best regards, Richmond MG Portsmouth.
- Rating 5.0Oct 13, 2025Sonny is one of the best can't do enough to helpResponse from Richmond MG PortsmouthOct 14, 2025Thank you for your kind words and the 5-star rating, Tracey-Jayne! We’re delighted to hear that Sonny provided such excellent assistance. We’ll be sure to pass on your lovely feedback to him. Best regards, Richmond MG Portsmouth.
- Rating 5.0Oct 3, 2025Sundeep was excellent and very helpful with all my questions and great all round knowledge many thanksResponse from Richmond MG PortsmouthOct 6, 2025Thank you for the wonderful review and five-star rating, Brian. We’re delighted to hear that Sundeep was able to assist you with his expertise and helpfulness. Your kind words mean a lot to us at Richmond MG Portsmouth. Many thanks again!
- Rating 5.0Oct 2, 2025On time and friendlyResponse from Richmond MG PortsmouthOct 3, 2025Thank you for your review, Alan. We're delighted to hear that our team at Richmond MG Portsmouth provided you with timely and friendly service. We appreciate your feedback and look forward to assisting you again in the future!
- Rating 3.0Sep 19, 2025Was told it would be 2 hours and it was 3and a half missed hospital appointment cos was late and the car 9nly needed a bulb but Lee was very nice who was man dealing with meResponse from Richmond MG PortsmouthSep 30, 2025Hi Tracey-Jayne, thank you for taking the time to leave a review. We sincerely apologise for the delay you experienced and any inconvenience it caused, particularly in missing your hospital appointment. We appreciate your understanding and are glad to hear that Lee provided you with good customer service during your visit. Your feedback is valuable, and we will work on improving our service times to ensure a better experience in the future. Kind regards, Richmond MG Portsmouth.
- Rating 5.0Sep 17, 2025Great service . However it said they would clean car inside and out, the outside was done but not the inside ..Response from Richmond MG PortsmouthOct 1, 2025Hi Paula, thank you for your review and the five-star rating. We're delighted you were pleased with the service at Richmond MG Portsmouth. We apologise for the oversight in cleaning the interior of your car and will ensure this feedback is shared with the team to improve our processes. We hope to see you again soon!
- Rating 5.0Sep 8, 2025Sunny was very understanding and very politeResponse from Richmond MG PortsmouthSep 12, 2025Hello Kim, thank you so much for taking the time to leave such a wonderful review!
- Rating 5.0Aug 18, 2025Beyond blessed with the customer service and how i was treated by all the staff, would highly recommend Richmond mg Portsmouth.Response from Richmond MG PortsmouthAug 19, 2025Hello Steven, thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our team at Richmond MG Portsmouth. Our goal is always to provide exceptional customer service, and your recommendation means a lot to us. We look forward to serving you again in the future!
- Rating 5.0Aug 14, 2025Very polite and helpful staff throughout my journey with the motabilityResponse from Richmond MG PortsmouthAug 19, 2025Hello Andrew, thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff to be polite and helpful throughout your journey with the Motability Scheme. Providing excellent service is our top priority, and it’s always rewarding to learn of your high praise!