Motability Scheme at Richmond MG Portsmouth

4.7
Rating 4.7
(156 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00

Welcome to Richmond MG Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond MG Portsmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond MG Portsmouth on 02392288260 to make an appointment with our Motability specialist.

Contact information

Address
Fitzherbert Road
Portsmouth PO6 1RU
GB
Phone Number
Call Richmond MG Portsmouth on 023 9228 8260
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Aidan Andrews
  • Brad Brown
  • Lewis Thomas
  • Christopher Charlton
  • Josh Mason
  • Anelka Evans
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Louis Cross
  • Paul Edney
  • Vicki Spencer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond MG Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond MG Portsmouth

  • Rating 5.0
    Excellent, friendly and timely service.
    Response from Richmond MG Portsmouth
    Good morning, Linda. Thank you for your 5-star rating and for choosing us for your Motability car! We look forward to seeing you again soon. many thanks, Laurence
  • Rating 5.0
    Really Easy From Start to finish.
    Response from Richmond MG Portsmouth
    Hi Lisa. Thank you for your 5-star feedback, we're so pleased you had a great experience!
  • Rating 5.0
    Brillant service and all way was updated every step
    Response from Richmond MG Portsmouth
    Good afternoon Lilly-may. Thank you so much for taking the time to feedback on your experience, it's very much appreciated! I'm very pleased to hear that you received a 5-star service from the team and we hope to see you again. Thank you!
  • Rating 5.0
    First class dealership and services
    Response from Richmond MG Portsmouth
    Hi Anthony. Thank you for your kind words. We are really grateful for your feedback. The team will be very pleased you had a 5 star experience. Many Thanks!
  • Rating 5.0
    Very thorough and professional
    Response from Richmond MG Portsmouth
    Thank you for your feedback! We're pleased to hear that you found our service thorough and professional. Providing a high level of professionalism is important to us, and it's great to know we met your expectations. If you have any further questions or need assistance, feel free to reach out. We’re here to help!
  • Rating 5.0
    Easy quick, understanding, brilliant information and help from sonny at the MG Garage in farlington portsmouth. I was at ease welcome amd very happy and satisfied with the service I received
    Response from Richmond MG Portsmouth
    Thank you for your wonderful review! We're thrilled to hear that Sonny made your experience at the MG Dealership in Farlington, Portsmouth, so smooth and enjoyable. It’s great to know he provided all the information and support you needed, making you feel welcome and at ease. Your satisfaction means a lot to us, and we’re grateful for your kind words. Enjoy your new car, and thank you for choosing us!
  • Rating 5.0
    Suñdeep was amazing and couldn't have been more helpful I get my new car on Wednesday just 3 working days after initially contacting the dealership
    Response from Richmond MG Portsmouth
    Thank you for the fantastic review! We're so glad to hear that Sundeep provided such amazing service and made the process smooth and efficient for you. Getting your new car in just three working days is exciting! Congratulations, and we hope you enjoy every moment with your new vehicle. Thank you for choosing us!
  • Rating 5.0
    Very friendly staff, very helpful, amazing customer service.
    Response from Richmond MG Portsmouth
    Thank you for the fantastic review! We’re thrilled to hear that our team provided you with friendly, helpful, and amazing customer service. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future!
  • Rating 5.0
    Advisor was great. Explained everything
    Felt at ease
    Response from Richmond MG Portsmouth
    Thank you for the fantastic review! We're so glad to hear that our advisor made everything clear and helped you feel at ease. If you have any more questions or need assistance in the future, we're always here to help!
  • Rating 5.0
    Absolutely professional service and great staff thank you very much 👏
    Response from Richmond MG Portsmouth
    Thank you for the fantastic review! 👏 We're so glad to hear you had a great experience with our team. Your kind words mean a lot to us, and we look forward to helping you again in the future! 😊
  • Rating 5.0
    Brilliant customer service
    Response from Richmond MG Portsmouth
    Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear you received brilliant customer service. If you need anything in the future, don’t hesitate to reach out. We’re here to help! 😊🚗
  • Rating 4.0
    Only because they can’t fit a hoist for my wheelchair
    Response from Richmond MG Portsmouth
    Thank you for your feedback! We’re glad to hear you had a positive experience overall, but we’re sorry to learn about the issue with fitting a hoist for your wheelchair. Your needs are important to us, and we appreciate your input as we strive to improve our services. If there's anything else we can assist you with, please feel free to reach out. 😊
  • Rating 5.0
    Always very attentive , very helpful. Always give me the answers to my many questions.
    Response from Richmond MG Portsmouth
    Thank you for the fantastic review! We're so glad to hear that our team has been attentive and helpful in answering all your questions. Providing the best service is our top priority, and it's great to know we've met your expectations. We look forward to assisting you again in the future! 😊🚗🌟
  • Rating 3.0
    The pricing is all wrong the price in dealership is different to what’s on your website.
    Response from Richmond MG Portsmouth
    Thank you for your feedback. We apologise for the confusion regarding the pricing differences between our website and the dealership. We strive to keep all our information up-to-date and consistent. Please reach out to us directly at customer.service@richmondmotorgroup.com so we can clarify the pricing for you and ensure you have the correct details. Your satisfaction is important to us, and we’d like to make it right.
  • Rating 4.0
    Good service
    Response from Richmond MG Portsmouth
    Thank you for your review! We're glad to hear you had a good experience with our service. If there's anything we can do to make your next visit even better, please let us know. We appreciate your feedback and look forward to serving you again!
  • Rating 5.0
    Sunny was great from start to finish
    Response from Richmond MG Portsmouth
    Dear Paula,

    Thank you for the 5-star review! We’re thrilled to hear that Sunny provided excellent service from start to finish. Your positive feedback means a lot to us, and we’re glad you had a great experience. If you need anything else, don’t hesitate to reach out.

    Best regards.
  • Rating 5.0
    Very helpful polite and good service
    Response from Richmond MG Portsmouth
    Thank you for the 5-star review! 🌟 We're thrilled to hear that you received helpful and polite service. Your satisfaction is our priority. Enjoy your new car! 🚗😊
  • Rating 5.0
    Thay where vary helping in ever way
    Response from Richmond MG Portsmouth
    Hey Nicholas! Thank you for taking the time to leave us a 5-star review! We appreciate all feedback from our happy customers. All the best with the future and your new car <3
  • Rating 5.0
    One of a nice experiences staff are very pleasant polite and over the top five stars is not enough it was a pleasure from start to finish no pushing no shoving walked in looked at the car walked drained up a cars sounds been bunt pushy I had to go to the salesman to get some help which is very nice sunny 👍
    Response from Richmond MG Portsmouth
    Hey Richard! Thank you for taking the time to leave us a 5-star review! We really appreciate any feedback from our happy customers. We wish you all the best!
  • Rating 5.0
    Everything went well
    Response from Richmond MG Portsmouth
    Good morning, Elizabeth. Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.

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