Motability Scheme at Richmond MG Portsmouth
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Richmond MG Portsmouth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Richmond MG Portsmouth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Richmond MG Portsmouth on 02392288260 to make an appointment with our Motability specialist.
Contact information
Address
Fitzherbert Road
Portsmouth PO6 1RU
GB
Phone Number
Call Richmond MG Portsmouth on 023 9228 8260
023 9228 8260
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 17:00 |
Motability Scheme specialists:
- Lewis Rowles
- Brad Brown
- Lewis Thomas
- Khoyrul Hussain
- Sundeep Valand
- Christopher Charlton
- Josh Mason
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Louis Cross
- Paul Edney
- Vicki Spencer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond MG Portsmouth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Richmond MG Portsmouth
- Rating 4.0Jun 30, 2025The car was not cleaned that good but the rest was fine
- Rating 5.0Jun 26, 2025Sammy was great very helpful thanks mgResponse from Richmond MG PortsmouthJul 1, 2025Hi Sharon,
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Sammy was able to assist you and that you found the service helpful. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Richmond MG Portsmouth - Rating 5.0Jun 25, 2025Collection from house and redelivered when service when over cleaned inside and out sent a video of the underside of the car explaining everything Perfect ServiceResponse from Richmond MG PortsmouthJul 1, 2025Dear Julie,
Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you were pleased with the collection and delivery service, as well as the thorough cleaning of your vehicle. It's great to know that the video explanation of your car's underside was helpful to you.
Providing perfect service is our goal, and your kind words affirm the hard work of our team. We truly appreciate your 5-star rating and look forward to serving you again in the future.
Best regards,
The Motability Scheme Team at Richmond MG Portsmouth - Rating 4.0Jun 20, 2025Very goodResponse from Richmond MG PortsmouthJun 24, 2025Thank you so much for the kind words, Elizabeth. We're thrilled to hear you had a first-class experience. If there's anything else we can help with in the future, don't hesitate to get in touch. Kind regards, Mae
- Rating 5.0Jun 19, 2025Couldn’t have been more helpful or charmingResponse from Richmond MG PortsmouthJun 24, 2025Thank you so much for the kind words, Jeffrey. We're thrilled to hear you had a first-class experience. If there's anything else we can help with in the future, don't hesitate to get in touch. Kind regards, Mae
- Rating 3.0May 24, 2025It was OK.i had to keep ringing them to see wen my car was ready lovely friendly people x x xResponse from Richmond MG PortsmouthMay 24, 2025Hi Joanne, thanks for your feedback, and I’m sorry to hear you had to chase for updates. We understand how important clear communication is and will use your comments to improve going forward.
If there’s anything else we can help with, or if you’d like to escalate your concerns, please feel free to contact our customer service team at customerservice@richmondmotorgroup.com. Kind regards, Cameron - Rating 5.0May 22, 2025Josh was very helpfulResponse from Richmond MG PortsmouthMay 22, 2025Thank you, Elizabeth! We're glad to hear Josh was helpful – your feedback is much appreciated. – Cameron
- Rating 5.0May 21, 2025Very good .I used the locker to drop my key off and collect it so I didn't have to wait around.
When my car was ready Charlie called me he was very polite proffesional and helpful.The whole experience was very goodResponse from Richmond MG PortsmouthMay 22, 2025Thank you, Stefania! We're glad the locker service made things easier for you. Charlie will be pleased to hear your kind words. We really appreciate your feedback. – Cameron - Rating 5.0May 19, 2025We dealt with Josh. I have never bought a vehicle through the mobility scheme. Josh explained everything. He was very polite very professional answered all our questions which led to us going ahead and lease in a car through the mobility scheme.Response from Richmond MG PortsmouthMay 20, 2025Hi Julie, Thanks for the kind words! Glad to know you had a great experience. Kind regards, Mae
- Rating 5.0May 16, 2025Absolutely wonderful. Cannot praise them highly enoughResponse from Richmond MG PortsmouthMay 20, 2025Hi Jeffrey, Thanks for the kind words! Glad to know you had a great experience. Kind regards, Mae
- Rating 5.0May 7, 2025He was great very helpful thanksResponse from Richmond MG PortsmouthMay 9, 2025Good afternoon Sharon, thank you for your kind review and five-star rating, Sharon. We're delighted to hear you found the service at Richmond MG Portsmouth helpful. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Cameron
- Rating 5.0May 3, 2025Very politeResponse from Richmond MG PortsmouthMay 3, 2025Thank you for your kind review and five-star rating, Lorraine. We're delighted to hear you found our team at Richmond MG Portsmouth to be very polite. We look forward to assisting you again in the future. Best regards, Cameron.
- Rating 5.0Mar 31, 2025Excellent,friendly service. Everything was organised well, no delays in dropping my car off and getting the loan car for the day. I'm very impressed and highly recommend this whole scheme and Richmond motors PortsmouthResponse from Richmond MG PortsmouthMar 31, 2025Good afternoon Rosemary, thank you for your wonderful review! We're delighted to hear you had a smooth and efficient experience with us. Your recommendation means a lot, and we truly appreciate your support. Kind regards, Cameron
- Rating 5.0Mar 28, 2025Sunni guided me very nicely through the order.Response from Richmond MG PortsmouthMar 31, 2025Hi Susan. Thank you for your 5-star review, and your kind words! We're glad you found Sunny so helpful! Kind regards, Cameron
- Rating 5.0Mar 27, 2025Sonny was really professional friendly explained everything to me made me feel comfortable was really happy with the handoverResponse from Richmond MG PortsmouthMar 27, 2025Hi Trudy, thank you for your kind words! We're delighted to have been able to help and truly appreciate your 5-star review. We will be sure to pass your kind words along to Sonny. Kind regards, Cameron
- Rating 5.0Mar 25, 2025Very helpful and happy to have my car with themResponse from Richmond MG PortsmouthMar 25, 2025Hi Toni-Louise. Thank you for your 5-star review, we're glad you are so happy with your new car! Kind regards, Cameron
- Rating 5.0Mar 24, 2025He was very helpful and friendly answer all are questionsResponse from Richmond MG PortsmouthMar 24, 2025Good afternoon Anne, thank you for your great review! We're pleased to hear you had such a friendly experience. Kind regards, Laurence.
- Rating 5.0Mar 11, 2025Very good all fast work to get me the car in 4 daysResponse from Richmond MG PortsmouthMar 11, 2025Thank you, Tracey. Thank you for your 5-star review, and your kind words! Kind regards, Mae
- Rating 5.0Mar 10, 2025Beautiful car. Nice coffee before keys were handed brilliant!Response from Richmond MG PortsmouthMar 11, 2025Thank you, Conor. Thank you for your 5-star review, and your kind words! Kind regards, Mae
- Rating 5.0Feb 28, 2025All went wellResponse from Richmond MG PortsmouthFeb 28, 2025Hi Denise, thank you for your 5-star review. Kind regards, Cameron
Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that most of your experience with us was satisfactory. However, we're sorry to learn that the car cleaning did not meet your expectations. We strive to provide the best service possible, and your comments will help us improve. If there's anything else you'd like to discuss or if you have further suggestions, please feel free to reach out. We hope to have the opportunity to serve you even better in the future.
Best regards,
The Motability Scheme Team at Richmond MG Portsmouth