Motability Scheme at Richmond MG Portsmouth

4.7
Rating 4.7
(189 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Welcome to Richmond MG Portsmouth

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond MG Portsmouth can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond MG Portsmouth on 02392288260 to make an appointment with our Motability specialist.

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Contact information

Address
Fitzherbert Road
Portsmouth PO6 1RU
GB
Get directions
Phone Number
Call Richmond MG Portsmouth on 023 9228 8260
023 9228 8260
023 9228 8260
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Lewis Rowles
  • Brad Brown
  • Lewis Thomas
  • Khoyrul Hussain
  • Sundeep Valand
  • Christopher Charlton
  • Josh Mason
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Louis Cross
  • Paul Edney
  • Vicki Spencer
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond MG Portsmouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond MG Portsmouth

  • Rating 3.0
    It was OK.i had to keep ringing them to see wen my car was ready lovely friendly people x x x
    Response from Richmond MG Portsmouth
    Hi Joanne, thanks for your feedback, and I’m sorry to hear you had to chase for updates. We understand how important clear communication is and will use your comments to improve going forward.

    If there’s anything else we can help with, or if you’d like to escalate your concerns, please feel free to contact our customer service team at customerservice@richmondmotorgroup.com. Kind regards, Cameron
  • Rating 5.0
    Josh was very helpful
    Response from Richmond MG Portsmouth
    Thank you, Elizabeth! We're glad to hear Josh was helpful – your feedback is much appreciated. – Cameron
  • Rating 5.0
    Very good .I used the locker to drop my key off and collect it so I didn't have to wait around.
    When my car was ready Charlie called me he was very polite proffesional and helpful.The whole experience was very good
    Response from Richmond MG Portsmouth
    Thank you, Stefania! We're glad the locker service made things easier for you. Charlie will be pleased to hear your kind words. We really appreciate your feedback. – Cameron
  • Rating 5.0
    We dealt with Josh. I have never bought a vehicle through the mobility scheme. Josh explained everything. He was very polite very professional answered all our questions which led to us going ahead and lease in a car through the mobility scheme.
    Response from Richmond MG Portsmouth
    Hi Julie, Thanks for the kind words! Glad to know you had a great experience. Kind regards, Mae
  • Rating 5.0
    Absolutely wonderful. Cannot praise them highly enough
    Response from Richmond MG Portsmouth
    Hi Jeffrey, Thanks for the kind words! Glad to know you had a great experience. Kind regards, Mae
  • Rating 5.0
    He was great very helpful thanks
    Response from Richmond MG Portsmouth
    Good afternoon Sharon, thank you for your kind review and five-star rating, Sharon. We're delighted to hear you found the service at Richmond MG Portsmouth helpful. We appreciate your feedback and look forward to assisting you again in the future. Kind regards, Cameron
  • Rating 5.0
    Very polite
    Response from Richmond MG Portsmouth
    Thank you for your kind review and five-star rating, Lorraine. We're delighted to hear you found our team at Richmond MG Portsmouth to be very polite. We look forward to assisting you again in the future. Best regards, Cameron.
  • Rating 5.0
    Excellent,friendly service. Everything was organised well, no delays in dropping my car off and getting the loan car for the day. I'm very impressed and highly recommend this whole scheme and Richmond motors Portsmouth
    Response from Richmond MG Portsmouth
    Good afternoon Rosemary, thank you for your wonderful review! We're delighted to hear you had a smooth and efficient experience with us. Your recommendation means a lot, and we truly appreciate your support. Kind regards, Cameron
  • Rating 5.0
    Sunni guided me very nicely through the order.
    Response from Richmond MG Portsmouth
    Hi Susan. Thank you for your 5-star review, and your kind words! We're glad you found Sunny so helpful! Kind regards, Cameron
  • Rating 5.0
    Sonny was really professional friendly explained everything to me made me feel comfortable was really happy with the handover
    Response from Richmond MG Portsmouth
    Hi Trudy, thank you for your kind words! We're delighted to have been able to help and truly appreciate your 5-star review. We will be sure to pass your kind words along to Sonny. Kind regards, Cameron
  • Rating 5.0
    Very helpful and happy to have my car with them
    Response from Richmond MG Portsmouth
    Hi Toni-Louise. Thank you for your 5-star review, we're glad you are so happy with your new car! Kind regards, Cameron
  • Rating 5.0
    He was very helpful and friendly answer all are questions
    Response from Richmond MG Portsmouth
    Good afternoon Anne, thank you for your great review! We're pleased to hear you had such a friendly experience. Kind regards, Laurence.
  • Rating 5.0
    Very good all fast work to get me the car in 4 days
    Response from Richmond MG Portsmouth
    Thank you, Tracey. Thank you for your 5-star review, and your kind words! Kind regards, Mae
  • Rating 5.0
    Beautiful car. Nice coffee before keys were handed brilliant!
    Response from Richmond MG Portsmouth
    Thank you, Conor. Thank you for your 5-star review, and your kind words! Kind regards, Mae
  • Rating 5.0
    All went well
    Response from Richmond MG Portsmouth
    Hi Denise, thank you for your 5-star review. Kind regards, Cameron
  • Rating 5.0
    Sundeep was so helpful. I was made to feel very comfortable. The whole experience was so easy. I'm very impressed
    Response from Richmond MG Portsmouth
    Hi Karen, thank you for your 5-star review. I will pass your feedback over to Sundeep, I'm really glad you had such a comfortable time with us and that the whole experience was so easy. Kind regards, Cameron
  • Rating 5.0
    Excellent service lovely gentlemen that picked my car and returned it very polite.
    Response from Richmond MG Portsmouth
    Hi Sarah, thank you for your 5-star review. I'm really glad you had such a lovely time with us. Kind regards, Laurence
  • Rating 5.0
    My experience at Richmond MG was excellent the staff are so helpful in ever way
    Response from Richmond MG Portsmouth
    Hi Joan, thank you for your 5-star review. I'm really glad you had such an excellent time with us. Kind regards, Mae
  • Rating 5.0
    Amazing group to get a car from the service was amazing
    Response from Richmond MG Portsmouth
    Hi Paul, thank you for your 5-star review. I'm really glad you had such an amazing experience with us. Kind regards, Cameron
  • Rating 4.0
    Fantastic went through everything with me
    Response from Richmond MG Portsmouth
    Hi Paul, thank you for your review. I'm really glad you had such a fantastic experience with us. Kind regards, Cameron

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