Motability Scheme at Richmond MG Portsmouth
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Richmond MG Portsmouth
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Richmond MG Portsmouth can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Richmond MG Portsmouth on 02392288260 to make an appointment with our Motability specialist.
Contact information
Address
Fitzherbert Road
Portsmouth PO6 1RU
GB
Phone Number
Call Richmond MG Portsmouth on 023 9228 8260
023 9228 8260
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 17:00 |
Motability Scheme specialists:
- Brad Brown
- Lewis Thomas
- Sundeep Valand
- Sarah Mccarthy
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Paul Edney
- Vicki Spencer
- Lee Growse
- Andy Edwards
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Richmond MG Portsmouth
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Richmond MG Portsmouth
- Rating 5.0Feb 5, 2026Excellent service. Treated with great respect and everything was explained to me. Well done,keep up the good work.
- Rating 5.0Jan 30, 2026He was excellent from start to finish,Response from Richmond MG PortsmouthFeb 2, 2026Thank you for your review and five-star rating, Vanessa. We are delighted to hear about your excellent experience at Richmond MG Portsmouth. Your kind words mean a lot to us, and we hope to assist you again in the future. Best regards, Richmond MG Portsmouth.
- Rating 5.0Jan 26, 2026Vey helpful and did not take to long to do.
Always very polite.Response from Richmond MG PortsmouthJan 27, 2026Thank you for your kind review and five-star rating, Hayley. We’re pleased to hear you found our team at Richmond MG Portsmouth helpful and polite, and that the service was completed efficiently. We look forward to assisting you again in the future! - Rating 5.0Jan 22, 2026The salesman was very patient and polite.Response from Richmond MG PortsmouthJan 26, 2026Thank you for your review and five-star rating, Peter. We are delighted to hear that our salesman provided you with a patient and polite experience. Your feedback is greatly appreciated, and we look forward to welcoming you back to Richmond MG Portsmouth in the future.
- Rating 5.0Jan 20, 2026Quick and easy, looked after with food and drinksResponse from Richmond MG PortsmouthJan 21, 2026Hi Miranda, thank you for your wonderful review and five-star rating! We're delighted to hear you had a quick and easy experience with us and that you felt well looked after with food and drinks. We hope to welcome you back to Richmond MG Portsmouth again soon. Best regards!
- Rating 5.0Jan 19, 2026Very friendly and helpful excellent service 👍Response from Richmond MG PortsmouthJan 20, 2026Thank you for your kind review and five-star rating, Lee. We’re delighted to hear you found our service at Richmond MG Portsmouth friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future. Best regards, Richmond MG Portsmouth.
- Rating 5.0Jan 14, 2026Did an excellent job of checking my car thoroughly, washed and cleaned inside. Fantastic jobResponse from Richmond MG PortsmouthJan 15, 2026Hi Charmaine, thank you for your wonderful review and five-star rating! We are delighted to hear that you were pleased with our thorough car check and cleaning service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Best regards, Richmond MG Portsmouth.
- Rating 5.0Jan 11, 2026Sonny was understanding, patient, knowledgeable and helpfulResponse from Richmond MG PortsmouthJan 12, 2026Hi Daren, thank you for your kind words and five-star rating! We’re delighted to hear that Sonny provided you with an understanding, patient, and knowledgeable service. Your feedback means a lot to us, and we’ll be sure to pass on your compliments to Sonny. Best regards, Richmond MG Portsmouth.
- Rating 5.0Jan 5, 2026Easy to deal with, knew his job and got it done super-quick.Response from Richmond MG PortsmouthJan 6, 2026Hello Peter H.,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service easy to deal with and that our team was able to assist you quickly and efficiently. Your feedback is incredibly valuable to us, and it’s wonderful to know that we met your expectations.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Richmond MG Portsmouth.
Best regards,
Richmond MG Portsmouth - Rating 5.0Dec 19, 2025Lovely staff members told me what was happening and was easy to collect vehicle after MOTResponse from Richmond MG PortsmouthDec 23, 2025Hi Gareth, thank you for the fantastic review and five-star rating! We're delighted to hear that our team provided clear communication and made the process of collecting your vehicle after its MOT straightforward. We appreciate your kind words and look forward to serving you again in the future. Best regards, Richmond MG Portsmouth.
- Rating 5.0Dec 4, 2025Very freindly and professional staff who kept me informed of progress of my car.Response from Richmond MG PortsmouthDec 8, 2025Thank you for your kind review and five-star rating, June. We're delighted to hear that you found our team at Richmond MG Portsmouth friendly and professional, and that you appreciated being kept informed about your car's progress. We look forward to welcoming you back in the future.
- Rating 5.0Dec 3, 2025Fantastic, so helpful and went out of there way to help me. Amazing service with great people.Response from Richmond MG PortsmouthDec 8, 2025Thank you for your wonderful review and five-star rating, Lauren. We are delighted to hear that you received fantastic service and found our team at Richmond MG Portsmouth so helpful. Your kind words mean a lot to us, and we look forward to assisting you again in the future!
- Rating 5.0Nov 27, 2025Always polite and a very good service as usual.Response from Richmond MG PortsmouthDec 1, 2025Thank you for your kind review and five-star rating, Stephen. We are delighted to hear that you consistently receive polite and excellent service at Richmond MG Portsmouth. We truly appreciate your continued support and look forward to welcoming you back in the future.
- Rating 5.0Nov 24, 2025ExcellentResponse from Richmond MG PortsmouthDec 1, 2025Thank you for your excellent review and five-star rating, Vanessa. We truly appreciate your support and are delighted that you had a great experience at Richmond MG Portsmouth. Best regards, Richmond MG Portsmouth.
- Rating 5.0Nov 14, 2025Sonny made the experience painless. Very personable and friendly. He was a calming presence and made the experience simple. Highly recommendResponse from Richmond MG PortsmouthNov 17, 2025Hi Louise, thank you for your fantastic review and five-star rating! We're delighted to hear that Sonny provided you with a personable and friendly experience, making everything simple and stress-free. Your recommendation means a lot to us. Best regards, Richmond MG Portsmouth.
- Rating 1.0Nov 13, 2025Terrible they had no customer service and I’m never going to MG againResponse from Richmond MG PortsmouthNov 13, 2025Dear Kim K.,
Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your recent experience at Richmond MG Portsmouth and that it did not meet your expectations. Providing excellent customer service is a top priority for us, and we regret that we fell short during your visit.
We would appreciate the opportunity to learn more about your experience so we can address the issues and improve our service. Please feel free to reach out to us at customerservices@richmondmotorgroup.com.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Kind regards,
Richmond MG Portsmouth Team - Rating 4.0Nov 10, 2025It was ok.
Video link nice to see they actually do it in detailResponse from Richmond MG PortsmouthNov 11, 2025Thank you for your review, Debra. We’re glad you appreciated the video link and the detailed service provided at Richmond MG Portsmouth. If there’s anything we can do to improve your experience further, please don’t hesitate to let us know. - Rating 5.0Nov 1, 2025Very welcoming and polite.Response from Richmond MG PortsmouthNov 3, 2025Thank you for your review, Lynda. We’re delighted to hear you found our team at Richmond MG Portsmouth welcoming and polite. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
- Rating 5.0Oct 30, 2025Absolutely brilliant videoed and explained everything washed and clean in and out all you recommend themResponse from Richmond MG PortsmouthNov 3, 2025Thank you for your 5-star review.
- Rating 5.0Oct 29, 2025The person dealing with my car was excellent and great customer service, I think it was Lee, thank you.Response from Richmond MG PortsmouthNov 3, 2025Hi Douglas, thank you for your fantastic review and five-star rating! We are delighted to hear that you received excellent customer service. We will make sure to pass on your kind words to Lee. Best regards, Richmond MG Portsmouth.