Motability Scheme at Hartwell Ford Reading

4.9
Rating 4.9
(33 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Hartwell Ford Reading

Motability Scheme at Hartwell Ford Reading

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right vehicle for your needs.

Hartwell Ford Reading can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right vehicle and any adaptations you may need
  • Arranging a demonstration and test drive to make sure the vehicle is right for youOrdering and supplying your new Motability Scheme vehicle
  • Carrying out the annual check for the conversion elements of your WAV
  • Facilitating the service and maintenance of your vehicle throughout your lease

Contact Hartwell Ford Reading on 01183388400 to make an appointment with our Motability Scheme specialist.

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Contact information

Address
25-27 Rose Kiln Lane
Reading RG2 0JZ
GB
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Phone Number
Call Hartwell Ford Reading on 0118 338 8400
0118 338 8400
0118 338 8400
Website

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Email

Email us

Reviews

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Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Sophie Rhind
  • Sanmit Singh Marta
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Lee Hinkins
  • Natalie Jansen Van Vuuren
Please call to make an appointment or arrange a home visit with one of our Motability Scheme specialists.
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Accessibility features at Hartwell Ford Reading

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Hartwell Ford Reading

  • Rating 5.0
    Despite unforseen issues with the vehicle service was good. Good communication from staff and they dealt with everything as quickly as they could
    Response from Hartwell Ford Reading
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Once I spoke to the right person it was very smooth going
    Response from Hartwell Ford Reading
    Thank you so much for your 5-star review! We appreciate your support!
  • Rating 5.0
    Very helpful and kind staff. They kept me updated on my car throughout the morning
    Response from Hartwell Ford Reading
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    All done thanks.
    Response from Hartwell Ford Reading
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Conrae was great in the showroom, listened to what we wanted and for the car we required in the right colour. Kept us informed, a great saleperson and after sales been great too
    Response from Hartwell Ford Reading
    Thank you for your positive review! We're thrilled to hear Conrae could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Very helpful & quick
    Response from Hartwell Ford Reading
    Thank you so much for your 5 star review! We appreciate your support!
  • Rating 5.0
    All good efficient service and dealt with my complex adaptions effectively.
    Response from Hartwell Ford Reading
    Thank you for your positive review! We're thrilled to hear our team could assist you. Your satisfaction is our priority!
  • Rating 5.0
    Great, Conre was fab and polite
    Response from Hartwell Ford Reading
    Thank you for your positive review! We're delighted to hear our team at Reading went the extra mile for you. Your satisfaction means a lot to us!
  • Rating 5.0
    Extremely helpful.
    Response from Hartwell Ford Reading
    Hi Tegan,

    Thank you for your feedback, we love to receive reviews like this 🙂
  • Rating 5.0
    Great service
    Response from Hartwell Ford Reading
    Thank you for your kind words, Kaydi. We're delighted to hear that you had a great experience at Hartwell Reading Ford. Our team is committed to providing top-notch service to all our valued customers. If you ever have more feedback or any questions in the future, please don't hesitate to get in touch. We look forward to serving you again.
  • Rating 5.0
    Always kept me up to date how car was coming along after ordering it and when I picked it up Conray was so patient and helpful explaining how everything worked on my new car and answered all my questions
    Would thoroughly recommend Heartwell and Conray
    Thank you so much from Colin Paterson
    Response from Hartwell Ford Reading
    Thank you so much for your kind words! We are so happy to hear that Conray was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 4.0
    Iwas treted well Fg00dings
    Response from Hartwell Ford Reading
    Hello Frederick and thank you for very much for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will pass these great comments over to the dealership so that the team receive the recognition that they deserve. Kind regards,
  • Rating 5.0
    Great professional experience
    Response from Hartwell Ford Reading
    Hi Nicola,

    Thank you for sharing your feedback! We're thrilled to hear that you had a great and professional experience with us. Our team at Hartwell Reading Ford is committed to providing excellent service, and it's rewarding to know that we met your expectations. If there's anything else we can assist you with, please feel free to let us know. We value your business and hope to welcome you back in the future.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Great costumer service, and very rapid returning car back well done 😊
    Response from Hartwell Ford Reading
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Fantastic Knowledge I knew what I wanted and they found me the right car.
    Response from Hartwell Ford Reading
    Hi Darren,

    Thank you for sharing your positive experience with us at Hartwell Reading Ford! We're thrilled to hear that our team was able to provide you with fantastic knowledge and assist you in finding the right car.

    Our goal is to ensure our customers have a smooth and satisfying car-buying experience, and we're glad to have met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you for choosing Hartwell Reading Ford, and we appreciate your feedback!

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Great customer service
    Response from Hartwell Ford Reading
    Hi Colin,

    Thank you for taking the time to share your positive feedback about your experience with our team at Hartwell Reading Ford. We're delighted to hear that you received great customer service during your visit.

    Providing excellent customer service is our top priority, and we're thrilled that our team was able to meet your expectations. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out to us.

    Thank you for choosing Hartwell Reading Ford, and we look forward to serving you again in the future.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Quality professionalism and service from Oscar at the hartwell branch, made the sale easy and hassle free. Would definitely recommend. A francis
    Response from Hartwell Ford Reading
    Hi Ruby-rae,

    Thank you for sharing your positive experience at Hartwell Reading Ford! We're thrilled to hear that Oscar provided you with quality professionalism and excellent service during your visit.

    Our team strives to make the car buying process easy and hassle-free for our customers, and we're glad to know that Oscar succeeded in delivering that for you. We appreciate your recommendation and are grateful for your kind words.

    If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

    Thank you once again for choosing Hartwell Reading Ford. We value your business and look forward to serving you in the future.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    Great customer service. Happy all round.
    Response from Hartwell Ford Reading
    Dear Amy,

    Thank you for leaving a positive review about your experience with Hartwell Reading Ford. We greatly appreciate your kind words.

    Providing great customer service is one of our top priorities, and we're thrilled to hear that you were happy with the service you received. Your satisfaction is important to us, and we're delighted to know that we were able to meet your expectations.

    Thank you for choosing Hartwell Reading Ford. We value your business and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards,
    Hartwell Customer Care Team
  • Rating 5.0
    They were great made my feel very welcome My car had service and they cleaned my car, had a excellent experiencethey they gave me
    Response from Hartwell Ford Reading
    Hi Tracey, thank you for taking the time to leave us a review! We are very pleased to hear that your experience with us was positive. We hope to welcome you back to Hartwell in the future. Kind regards, Alex
  • Rating 5.0
    Great customer service, Oscar Eaton who handled our experience went above and beyond,
    Response from Hartwell Ford Reading
    Hi Kay, thank you for taking the time to leave us a review! We are very pleased to hear that your experience with us was positive. We hope to welcome you back to Hartwell in the future. Kind regards, Alex

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