Motability Scheme at W J King Vauxhall Rochester

4.9
Rating 4.9
(212 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 10:00 - 16:00

Welcome to [WJ King Vauxhall Rochester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

At WJ King Vauxhall Rochester, all of our sales team are trained Motability Scheme Specialists. With over 40 years of combined experience, our award-winning team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, please just let us know

W J King Vauxhall Rochester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact W J King Vauxhall Rochester on 01634723723 to make an appointment with our Motability specialist.

Contact information

Address
Medway City Estate
Rochester ME2 4DJ
GB
Phone Number
Call W J King Vauxhall Rochester on 01634 723723
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Nicole Tripp
  • Olivia Evans
  • Kieran Thompson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Michael Piesley
  • Ryan Humphrey
  • Samantha Johnson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at W J King Vauxhall Rochester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at W J King Vauxhall Rochester

  • Rating 5.0
    Very helpful
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Super service from Kieran. Always so friendly and helpful
    Response from W J King Vauxhall Rochester
    Thank you for the great review and the feedback on Kieran, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Absolutetly 1st clas helpful nothing was to much trouble explained everything helped me pick the best car for my needs
    Response from W J King Vauxhall Rochester
    Thank you for the great review and the feedback, we really appreciate it. We look forward to welcoming you back to the business again soon.
  • Rating 5.0
    The lady and gentleman on the service desk were very friendly, very professional and had great customer service! They were also very knowledgeable and could answer any questions I had.
    Response from W J King Vauxhall Rochester
    Dear Nicola T.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with our team at the service desk. It’s fantastic to know that their friendliness, professionalism, and knowledge made your visit enjoyable and informative. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again.

    Best regards,
    The W J King Vauxhall Rochester Team
  • Rating 5.0
    Excellent 5 stars
    Car was collected by a happy and friendly guy. Returned later in the day.
    Response from W J King Vauxhall Rochester
    Dear Fiona A.,

    Thank you so much for taking the time to leave us a fantastic 5-star review! We are thrilled to hear that you had such a positive experience with our service. It's wonderful to know that our team member made a great impression and that your car was returned promptly. Your feedback is incredibly valuable to us, and we are delighted to have met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at W J King Vauxhall Rochester
  • Rating 5.0
    Brilliant
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service! Kind regards Laura
  • Rating 5.0
    Olivia was the member of staff allocated to me, she’s was absolutely brilliant. She was extremely helpful and explained everything thoroughly. She’s a credit to the Vauxhall team.
    Response from W J King Vauxhall Rochester
    Thank you so much for your kind words! We are so happy to hear that Olivia was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Good job done and a wash thankyou
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    On time, reliable and very friendly
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very good and took there time
    Response from W J King Vauxhall Rochester
    Thank you :)
  • Rating 1.0
    Excellent
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Nicole was very helpful and flexible, always ready to help and we couldn't have asked for better service.
    Response from W J King Vauxhall Rochester
    Thank you so much for your kind words! We are so happy to hear that Nicole was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Nicole Tripp was amazing with updates, assisting me with anything needed. Extremely lovely lady.
    Response from W J King Vauxhall Rochester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    See if an error appears now great job by Kieran Thompson.
    Response from W J King Vauxhall Rochester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very polite and explained everything very helpful amazing
    Response from W J King Vauxhall Rochester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very polite staff, seen on time and good service
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 3.0
    Ok and returned car on time much better than last time.
    Response from W J King Vauxhall Rochester
    Hello Andrew H.. Thank you for taking the time to leave us a review about your visit.
  • Rating 5.0
    My car was collected by a very polite man and returned just a few hrs later. Cleaned and valeted inside and out. I was delighted because last time my car was returned without cleaning.
    Response from W J King Vauxhall Rochester
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Nicole was 10 out of 10
    Response from W J King Vauxhall Rochester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Brilliant service they are so friendly
    Response from W J King Vauxhall Rochester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.

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