Motability Scheme at W J King Vauxhall Rochester

4.8
Rating 4.8
(235 reviews)
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 10:00 - 16:00

Welcome to [WJ King Vauxhall Rochester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

At WJ King Vauxhall Rochester, all of our sales team are trained Motability Scheme Specialists. With over 40 years of combined experience, our award-winning team has a deep understanding of the Scheme and how to deliver the best service to Motability customers. When you visit us, we'll talk to you about your needs and make sure the vehicle you choose is right for you throughout the lease. We'll take you for a test drive and, if you choose to place an application, we'll keep you informed every step of the way. If you'd prefer a quiet time to visit, low lighting/sounds or any other requests, please just let us know

W J King Vauxhall Rochester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact W J King Vauxhall Rochester on 01634723723 to make an appointment with our Motability specialist.

Contact information

Address
Medway City Estate
Rochester ME2 4DJ
GB
Phone Number
Call W J King Vauxhall Rochester on 01634 723723
Email
Reviews
Visit dealer website

Showroom details
09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 19:00 09:00 - 18:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 19:00
Tuesday09:00 - 19:00
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 18:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Olivia Evans
  • Kieran Thompson
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Michael Piesley
  • Ryan Humphrey
  • Samantha Johnson
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at W J King Vauxhall Rochester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at W J King Vauxhall Rochester

  • Rating 5.0
    Perfect experience would highly recommend to anyone
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very informative and professional,
    She answered everything we asked. It was a lovely experience.
    Response from W J King Vauxhall Rochester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very attentive and efficient and love the fact that they washed and hoovered my car before retuning. Nice touch, thank you
    Response from W J King Vauxhall Rochester
    Dear Emma K.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you found our service attentive and efficient. It's great to know that you appreciated the car wash and hoovering before returning your vehicle. We always strive to add those little touches to enhance our customers' experience.

    Your kind words and perfect rating mean a lot to our team here at W J King Vauxhall Rochester. If there's anything more we can do for you in the future, please don't hesitate to let us know.

    Thank you once again for your support.

    Best regards,


    W J King Vauxhall Rochester
  • Rating 5.0
    Very helpful and efficient
    Response from W J King Vauxhall Rochester
    Hello Stephanie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and efficient. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The W J King Vauxhall Rochester Team
  • Rating 5.0
    Amazing help
    Response from W J King Vauxhall Rochester
    Hello Simon,

    Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with us at W J King Vauxhall Rochester. Providing excellent service is our top priority, and it's fantastic to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The W J King Vauxhall Rochester Team
  • Rating 5.0
    Dropped car off for MOT waited nice friendly service
    Response from W J King Vauxhall Rochester
    Dear Linda,

    Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a pleasant experience with our MOT service and found our team to be friendly. Your feedback is incredibly valuable to us, and it motivates us to continue providing excellent service to all our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at W J King Vauxhall Rochester.

    Best regards,


    W J King Vauxhall Rochester Team
  • Rating 1.0
    Mt car was fixed by yous but car still have a knocking wen we turn right
    Response from W J King Vauxhall Rochester
    Dear Geoffrey,

    Thank you for taking the time to share your feedback with us. I am sorry to hear that your car is still experiencing issues after being serviced. We strive to ensure that all our customers have a positive experience, and it seems we have fallen short in this instance.

    Please allow us the opportunity to make this right. I would appreciate it if you could contact our service team at your earliest convenience so we can arrange a time to inspect your vehicle and address the knocking sound you mentioned.

    Your satisfaction is important to us, and we are committed to resolving this matter promptly.

    Kind regards,

    W J King Vauxhall Rochester
  • Rating 5.0
    Chantelle our lady that desls with us is so lovely. Went through everything and made herself available after to.
    Response from W J King Vauxhall Rochester
    Hello Lloyd D.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Chantelle. She is indeed a valued member of our team, and we are delighted that she was able to assist you thoroughly and make herself available for any further questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Motability Scheme Team at W J King Vauxhall Rochester
  • Rating 5.0
    The lady that assisted us was lovely so kind caring and patient, thank you very much
    Response from W J King Vauxhall Rochester
    Dear Amanda B.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that you had such a positive experience with our team member. Providing kind, caring, and patient service is something we strive for, and it's heartening to know we met your expectations. Your kind words and perfect rating mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

    Best regards,
    The W J King Vauxhall Rochester Team
  • Rating 5.0
    Customer service was excellent, picked up car and dropped it back.
    Response from W J King Vauxhall Rochester
    Hello Chris T.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with our customer service and that the pick-up and drop-off of your car went smoothly. Providing top-notch service is our priority, and your feedback truly means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The W J King Vauxhall Rochester Team
  • Rating 5.0
    Very professional from start to finish
    Response from W J King Vauxhall Rochester
    Dear Neil B.,

    Thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you found our service professional from start to finish. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at W J King Vauxhall Rochester.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent experience and the lady was very good and through couldn’t be more happier
    Response from W J King Vauxhall Rochester
    Dear Lea C.,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent experience at W J King Vauxhall Rochester. It's wonderful to know that our team, especially the lady who assisted you, was able to provide thorough service that left you very happy. Your feedback is greatly appreciated and motivates us to continue delivering the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The W J King Vauxhall Rochester Team
  • Rating 4.0
    Very good thanks
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very happy with this service
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Perfect
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Helpful and friendly staff
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly and helpful
    Response from W J King Vauxhall Rochester
    Thank you for choosing us for your Motability car! We look forward to seeing you again soon.
  • Rating 5.0
    Very helpful
    Response from W J King Vauxhall Rochester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Very friendly, helpful and picked my car up and dropped it off when they said they would.
    Response from W J King Vauxhall Rochester
    Dear Suzanne A.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team friendly and helpful, and that we were able to meet your expectations with the pick-up and drop-off service for your car. Your satisfaction is our top priority, and your feedback is greatly appreciated. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The W J King Vauxhall Rochester Team
  • Rating 5.0
    Ryan was very helpful and answered all my questions
    Response from W J King Vauxhall Rochester
    Thank you so much for your kind words! We are so happy to hear that Ryan was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

Similar Motability Scheme dealers