Motability Scheme at Richmond Hyundai Southampton

4.8
Rating 4.8
(118 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00

Welcome to Richmond Hyundai Southampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond Hyundai Southampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond Hyundai Southampton on 02380639844 to make an appointment with our Motability specialist.

Contact information

Address
West Quay Road
Southampton SO15 1GY
GB
Phone Number
Call Richmond Hyundai Southampton on 023 8063 9844
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Martin Shaw
  • Jack Sitch
  • Matthew Macdonald
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Martyn Buckby
  • Ross Alesbury
  • Gosia Chmielewska
  • Laura Simpson
  • Carl Fuller
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond Hyundai Southampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond Hyundai Southampton

  • Rating 5.0
    Efficient friendly and helpful service
  • Rating 5.0
    Martin was amazing..always kept us up to date with what was going on.
    Very informative and helpful on pick up day
    Response from Richmond Hyundai Southampton
    Good morning, Samuel. Thank you for your review. I'm so pleased that you had an amazing experience with Martin and wish you all the best with your car 😊
  • Rating 5.0
    Very pleased with the whole process. Reminder texts and emails sent prior to service date and time. Staff were extremely friendly and helpful! Service was done before actual end time. Very thorough report given and recommended advice too which was extremely helpful.
    Response from Richmond Hyundai Southampton
    Good afternoon, Matthew. Thank you for your kind words and comments regarding your recent experience with the aftersales team at Richmond Southampton. We're so pleased you left feeling positive! Kind regards, Summer 😊
  • Rating 5.0
    Very professional, the service has been great.
    Response from Richmond Hyundai Southampton
    Hello Penelope M. Thank you for taking the time to leave us a review about your visit. We're so pleased you had a great experience 😊
  • Rating 5.0
    Absolutely amazing service from start to finish very friendly and helpful
    Response from Richmond Hyundai Southampton
    Good morning, Bonnie. Thank you for your kind feedback, we're so pleased that you had a 5-star experience and hope to see you again!
  • Rating 5.0
    Brilliant, effecient, friendly, easy, kind, particularly Martin the Motability man.
    Response from Richmond Hyundai Southampton
    Hi Sarah, thank you for taking the time to leave us this brilliant 5-star review, your comments have been passed to Management to ensure that Martin receives recognition for the fantastic customer service which he provided to you. Kind regards, Summer 😊
  • Rating 5.0
    Staff very friendly and helpful excellent customer service thank you
    Response from Richmond Hyundai Southampton
    Hi Mary. Thank you for your excellent feedback - we're glad you had a 5-star experience. Kind regards, Summer.
  • Rating 5.0
    I always have good service from them. Everybody is polite and helpful . So thank you very much to everyone at Richmond Hyundai sSouthampton
    Response from Richmond Hyundai Southampton
    Good morning, Mandy. Thank you for your wonderful review. We're so pleased you're always happy with the service and have good experiences. Kind regards, Summer.
  • Rating 5.0
    Handover by Martin of my new car was very quick and easy and there was no stress from beginning of the application to the end! Overall very happy!
    Response from Richmond Hyundai Southampton
    Hey Samantha. Thank you for taking the time to feedback - we love hearing what our customers have to say! We're so pleased that you had a 5-star experience with Martin and wish you all the best in your new car!
  • Rating 5.0
    I ordered my car back in May. I had a great experience with Martin who kept us updated the whole time. I’m very happy with my car. Thank you
    Response from Richmond Hyundai Southampton
    Hi Noah, thank you for taking the time to leave us this wonderful review, it is great to hear that you enjoyed your experience with Martin, we hope to see you again soon! Kind regards. 😊
  • Rating 5.0
    Excellent
    Response from Richmond Hyundai Southampton
    Hi Ashden. Thank you for your excellent feedback - we're glad to have been of service!
  • Rating 5.0
    From enquiry to driving away was made easy and reassuring from all staff we encountered especially Martin who dealt with us through Mobility. 5 Stars.
    Response from Richmond Hyundai Southampton
    Hi Alan. Thank you for your feedback - We're so pleased you had a 5-star experience with Martin and the team!
  • Rating 5.0
    Martin was Fabulous. Explained the scheme in great detail and kept great communication throughout the whole process. Highly recommended.
    Thanks to Martin for all his help!
    Response from Richmond Hyundai Southampton
    Hi Scarlet. Thank you for your delightful review and recommendation regarding your recent car-buying experience. Martin will be over the moon with your kind words and we wish you all the best with your new car!
  • Rating 5.0
    Very professional quality service. Thanks
    Response from Richmond Hyundai Southampton
    Hi Paul. Thank you for your positive feedback - we're glad you had a great service!
  • Rating 5.0
    Really helpful and reassuring when I ask questions.
    Response from Richmond Hyundai Southampton
    Good morning, Summer. Thank you for your 5-star review - we're glad to have been of service! 😊
  • Rating 5.0
    I can’t speak highly enough about Martin at Richmond Hyundai Southampton super guy makes you feel at home.
    Response from Richmond Hyundai Southampton
    Good morning Mary, thank you for taking the time to leave us a review. We're so happy to hear Martin provided you with the 5-star Richmond experience on your recent visit to our Hyundai Southampton branch, I will be sure to pass your kind comments along to him. Enjoy your new ride and happy holidays!
  • Rating 5.0
    Despite a delay, Martin and the team handled the process professionally well. Would highly recommend this dealership to anyone else in the area also on the scheme.
    Response from Richmond Hyundai Southampton
    Hi Dillon. Thank you for your 5-star feedback and recommendation - We're glad that you were impressed with the service Martin and the team provided to you!
  • Rating 5.0
    Amazing thanks to martin shaw at hyundai in Southampton he worked hard and made sure we got our car he was amazing
    Response from Richmond Hyundai Southampton
    Good morning Anna. Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service so we're happy to hear you agree. Enjoy your new ride!
  • Rating 5.0
    I had an agent named Martin and he made the experience excellent it was easy from the start to finish many thanks
    Response from Richmond Hyundai Southampton
    Good afternoon James. Thank you so much for your kind words! We are so happy to hear that Martin was able to provide you with excellent service. We look forward to hopefully welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Great customer service. We were always kept up to date with the progress of our car's arrival. Very friendly team.
    Response from Richmond Hyundai Southampton
    Thank you so much for your kind words! We are so happy to hear that we were able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!

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