Motability Scheme at Richmond Hyundai Southampton
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Richmond Hyundai Southampton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Richmond Hyundai Southampton can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Richmond Hyundai Southampton on 02380639844 to make an appointment with our Motability specialist.
Contact information
Address
West Quay Road
Southampton SO15 1GY
GB
Phone Number
Call Richmond Hyundai Southampton on 023 8063 9844
023 8063 9844
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 17:00 |
Motability Scheme specialists:
- Martin Shaw
- Corin Franklin
- Thomson Barrett
- Lukas Stewart
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Laura Simpson
- John Hutchings
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond Hyundai Southampton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Richmond Hyundai Southampton
- Rating 5.0Mar 6, 2025Harry the advisor was excellent! We were advised after selecting the car that he was in training but that was not evident. He was kind and professional. 10/10 Well done Harry 😊Response from Richmond Hyundai SouthamptonMar 8, 2025Thank you, Karen! We’re delighted to hear that Harry provided such a professional and friendly experience. We’ll be sure to pass on your kind words. Enjoy your new car! Many thanks, Cameron
- Rating 5.0Mar 3, 2025Fantastic, Martin was brilliant from start to finish. Really went above and beyond, and treated me like a personResponse from Richmond Hyundai SouthamptonMar 3, 2025Thank you, Lacey! We're thrilled to hear that Martin provided such a fantastic experience. We appreciate your kind words and look forward to seeing you again! Many thanks, Cameron
- Rating 5.0Feb 26, 2025Polite and
Professional staff full of knowledge
Many selections to choose from
They helped me find the car I wanted
Thankyou allResponse from Richmond Hyundai SouthamptonFeb 26, 2025Good afternoon Rachel,
Thank you for your wonderful review! We’re delighted to hear that our team’s professionalism and knowledge helped you find the perfect car. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need any further assistance, we’re always here to help. Enjoy your new car!
Kind regards, Cameron - Rating 5.0Feb 24, 2025We had a lovely guy called Martin. He was fantastic, very helpful, not pushy at all but told us all of our options. Martin suggested I try the bayon as its higher up. I did so and found it was easier to get in and out of. We ended up getting the bayon. Martin also showed us the inside of the car on pick up and went through all what the car does and showed us where things was. In 3 years I hope Martin is still there, I wish Martin all the best for the future.Response from Richmond Hyundai SouthamptonFeb 24, 2025Hi Kim, thank you for your 5-star review and kind words about Martin. I'm really glad you had such a lovely time with us. Kind regards, Laurence
- Rating 5.0Feb 24, 20251st class experience, no pushy sales just help in guiding us through the process. Thomson was a massive help.Response from Richmond Hyundai SouthamptonFeb 24, 2025Hi Stephen, thank you for your review. I'm really glad you had such a helpful experience with us. Kind regards, Laurence
- Rating 5.0Feb 14, 2025Nice man, great serviceResponse from Richmond Hyundai SouthamptonFeb 14, 2025Hi Carina, thank you for your 5 star review. I'm really glad you had such a lovely experience with us. Kind regards, Cameron
- Rating 5.0Jan 24, 2025Amazing love my carResponse from Richmond Hyundai SouthamptonJan 26, 2025Hi Mandy. Thank you for your kind review! We’re so glad you love your new car. We appreciate your support! – Cameron
- Rating 5.0Jan 20, 2025Knew all offers, not just those he sold. Parking was a problem.Response from Richmond Hyundai SouthamptonJan 21, 2025Hi Jacqueline. Thank you for your 5 star review! We appreciate your support! – Cameron
- Rating 5.0Jan 6, 2025So far so good Martin Shaw was amazing..he sold a car to my daughter and husband same day nearly 100k in cars I believeResponse from Richmond Hyundai SouthamptonJan 6, 2025Thank you for your lovely review, Cheyvonne! We’re so glad you were happy with the service and found Martin helpful and friendly. We appreciate your support! – Cameron
- Rating 5.0Dec 20, 2024Very good quality serviceResponse from Richmond Hyundai SouthamptonDec 20, 2024Good afternoon Paul. Thank you for your 5-star feedback. I'm really glad you found the experience so excellent. Kind regards, Laurence
- Rating 5.0Dec 20, 2024Helpful, polite and courteousResponse from Richmond Hyundai SouthamptonDec 20, 2024Good afternoon Paul. Thank you for your 5-star feedback. I'm glad you found our staff so helpful. Kind regards, Laurence
- Rating 5.0Dec 19, 2024Wonderful service as alwaysResponse from Richmond Hyundai SouthamptonDec 19, 2024Thank you Mandy, we're thrilled you enjoyed our service once again. Your support means the world to us—see you next time! Many thanks, Cameron.
- Rating 5.0Dec 16, 2024Excellent all round.Response from Richmond Hyundai SouthamptonDec 16, 2024Good afternoon Tracy. Thank you for your 5-star feedback. I'm really glad you found the experience so excellent. Kind regards, Laurence
- Rating 1.0Nov 28, 2024Appalling. Complaint made, but still awaiting a resolution. Motability are aware.Response from Richmond Hyundai SouthamptonNov 28, 2024Hello, Catherine. Thank you for sharing your feedback. We sincerely apologise that your experience at Hyundai Southampton has left you feeling this way.
I understand that you've already made a formal complaint and that motability are aware, however I'd like to reassure you that I've passed your comments on to the relevant team to investigate the matter. Should you require any further assistance, please don't hesitate to reach out by emailing customerservice@richmondmotorgroup.com and include your name and address.
I understand your frustration and we will do our best to find a resolution as quickly as possible. Your experience matters to us, and we appreciate your patience as we work to improve. Kind regards, Summer. - Rating 5.0Nov 6, 2024Good customer service efficient lovely peopleResponse from Richmond Hyundai SouthamptonNov 7, 2024Good morning, Thomas. Thank you for your kind words and comments - the team will be very pleased with your 5-star feedback! ✨
- Rating 5.0Nov 4, 2024Great easy transactionResponse from Richmond Hyundai SouthamptonNov 5, 2024Good morning, Wayne. Thank you for you 5-star rating. We're very pleased you had a great experience and would like to thank you for taking the time to feedback.
- Rating 5.0Oct 30, 2024Good customer service very helpful staffResponse from Richmond Hyundai SouthamptonOct 30, 2024Thank you for the kind words! We're delighted to hear you had a positive experience with our team. Providing helpful and attentive service is our priority, and it's great to know we met your expectations. If you need any further assistance, we’re here to help. Enjoy your new car!
- Rating 5.0Oct 26, 2024Amazing reliable great service and job done customer service was also great all round excellent tyvmResponse from Richmond Hyundai SouthamptonOct 28, 2024Thank you so much for your amazing review! We're delighted to hear that you received reliable service and great customer support. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, please feel free to reach out. Thanks again!
- Rating 5.0Oct 22, 2024Very helpful, patient and knowledgable. Excellent thanks!Response from Richmond Hyundai SouthamptonOct 23, 2024Thank you for the wonderful review! We're glad to hear you found our team helpful, patient, and knowledgeable. Your kind words mean a lot to us. If you need anything else, don’t hesitate to reach out!
- Rating 5.0Oct 11, 2024Excellent service and a wealth of experience in Motability. Made the transaction seamless.Response from Richmond Hyundai SouthamptonOct 11, 2024Thank you for the fantastic review! We're thrilled to hear that our team's experience with Motability made your transaction smooth and seamless. Your satisfaction is our priority, and we're always here if you need anything in the future!