Motability Scheme at Richmond Hyundai Southampton
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Richmond Hyundai Southampton
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Richmond Hyundai Southampton can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Richmond Hyundai Southampton on 02380639844 to make an appointment with our Motability specialist.
Contact information
Address
West Quay Road
Southampton SO15 1GY
GB
Phone Number
Call Richmond Hyundai Southampton on 023 8063 9844
023 8063 9844
Website
Email
Reviews
Find or leave a review on Google
Showroom details 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00Toggle Hours
Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 19:00 |
| Tuesday | 08:30 - 19:00 |
| Wednesday | 08:30 - 19:00 |
| Thursday | 08:30 - 19:00 |
| Friday | 08:30 - 19:00 |
| Saturday | 08:30 - 18:00 |
| Sunday | 10:00 - 17:00 |
Motability Scheme specialists:
- Martin Shaw
- Corin Franklin
- Joshua Davis
- Thomson Barrett
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Laura Simpson
- John Hutchings
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond Hyundai Southampton
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Richmond Hyundai Southampton
- Rating 5.0Dec 20, 2024Very good quality serviceResponse from Richmond Hyundai SouthamptonDec 20, 2024Good afternoon Paul. Thank you for your 5-star feedback. I'm really glad you found the experience so excellent. Kind regards, Laurence
- Rating 5.0Dec 20, 2024Helpful, polite and courteousResponse from Richmond Hyundai SouthamptonDec 20, 2024Good afternoon Paul. Thank you for your 5-star feedback. I'm glad you found our staff so helpful. Kind regards, Laurence
- Rating 5.0Dec 19, 2024Wonderful service as alwaysResponse from Richmond Hyundai SouthamptonDec 19, 2024Thank you Mandy, we're thrilled you enjoyed our service once again. Your support means the world to us—see you next time! Many thanks, Cameron.
- Rating 5.0Dec 16, 2024Excellent all round.Response from Richmond Hyundai SouthamptonDec 16, 2024Good afternoon Tracy. Thank you for your 5-star feedback. I'm really glad you found the experience so excellent. Kind regards, Laurence
- Rating 1.0Nov 28, 2024Appalling. Complaint made, but still awaiting a resolution. Motability are aware.Response from Richmond Hyundai SouthamptonNov 28, 2024Hello, Catherine. Thank you for sharing your feedback. We sincerely apologise that your experience at Hyundai Southampton has left you feeling this way.
I understand that you've already made a formal complaint and that motability are aware, however I'd like to reassure you that I've passed your comments on to the relevant team to investigate the matter. Should you require any further assistance, please don't hesitate to reach out by emailing customerservice@richmondmotorgroup.com and include your name and address.
I understand your frustration and we will do our best to find a resolution as quickly as possible. Your experience matters to us, and we appreciate your patience as we work to improve. Kind regards, Summer. - Rating 5.0Nov 6, 2024Good customer service efficient lovely peopleResponse from Richmond Hyundai SouthamptonNov 7, 2024Good morning, Thomas. Thank you for your kind words and comments - the team will be very pleased with your 5-star feedback! ✨
- Rating 5.0Nov 4, 2024Great easy transactionResponse from Richmond Hyundai SouthamptonNov 5, 2024Good morning, Wayne. Thank you for you 5-star rating. We're very pleased you had a great experience and would like to thank you for taking the time to feedback.
- Rating 5.0Oct 30, 2024Good customer service very helpful staffResponse from Richmond Hyundai SouthamptonOct 30, 2024Thank you for the kind words! We're delighted to hear you had a positive experience with our team. Providing helpful and attentive service is our priority, and it's great to know we met your expectations. If you need any further assistance, we’re here to help. Enjoy your new car!
- Rating 5.0Oct 26, 2024Amazing reliable great service and job done customer service was also great all round excellent tyvmResponse from Richmond Hyundai SouthamptonOct 28, 2024Thank you so much for your amazing review! We're delighted to hear that you received reliable service and great customer support. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else, please feel free to reach out. Thanks again!
- Rating 5.0Oct 22, 2024Very helpful, patient and knowledgable. Excellent thanks!Response from Richmond Hyundai SouthamptonOct 23, 2024Thank you for the wonderful review! We're glad to hear you found our team helpful, patient, and knowledgeable. Your kind words mean a lot to us. If you need anything else, don’t hesitate to reach out!
- Rating 5.0Oct 11, 2024Excellent service and a wealth of experience in Motability. Made the transaction seamless.Response from Richmond Hyundai SouthamptonOct 11, 2024Thank you for the fantastic review! We're thrilled to hear that our team's experience with Motability made your transaction smooth and seamless. Your satisfaction is our priority, and we're always here if you need anything in the future!
- Rating 5.0Oct 2, 2024So easy to get booked in. Staff are friendly and knowledgeable.Response from Richmond Hyundai SouthamptonOct 2, 2024Thank you for the great review! We're glad to hear that the booking process was easy and that our friendly, knowledgeable staff made your experience a positive one. If you need anything else, feel free to reach out! 😊
- Rating 5.0Sep 30, 2024A really friendly knowledgeable team. Went out their way to get the car for us quickly. Spent time talking us through the car. Would highly recommend.Response from Richmond Hyundai SouthamptonOct 1, 2024Thank you for the fantastic review! We're thrilled to hear that our team provided a friendly and knowledgeable experience and went the extra mile to get your car to you quickly. Your recommendation means a lot to us! If you need anything else, feel free to reach out. 😊🚗
- Rating 4.0Sep 23, 2024It's was quick and easyResponse from Richmond Hyundai SouthamptonSep 24, 2024Thank you for your review! We're glad to hear the process was quick and easy for you. If there's anything we can do to make your experience even better next time, please don't hesitate to let us know!
- Rating 5.0Sep 18, 2024Very efficient service and very good hospitalityResponse from Richmond Hyundai SouthamptonSep 18, 2024Thank you for the wonderful review! 🌟 We're glad to hear you enjoyed our efficient service and hospitality. It was our pleasure to assist you, and we look forward to seeing you again in the future! 🚗😊
- Rating 5.0Sep 10, 2024Great service that enabled us to test the car and enter the lease in the same afternoon.Response from Richmond Hyundai SouthamptonSep 11, 2024Thank you for the fantastic review! We're delighted to hear that our team was able to provide you with great service and get everything sorted in the same afternoon. If you need anything else or have any questions about your lease, feel free to reach out. Enjoy your new car!
- Rating 5.0Aug 21, 2024Easy process. Professional and friendly service. Felt like everything was covered and I didn’t feel the need to ask any questions! Thanks to Martin. Look forward to collecting my car☺️Response from Richmond Hyundai SouthamptonAug 21, 2024Thank you for the wonderful review! We're thrilled to hear that the process was smooth and that Martin provided such professional and friendly service. It's great to know you felt everything was covered. We can't wait to hand over the keys when you collect your car! 😊🚗✨
- Rating 5.0Aug 20, 2024Great made it so easy for me and answers all my questionsResponse from Richmond Hyundai SouthamptonAug 20, 2024Thank you for the fantastic review! We're so glad to hear that everything was made easy for you and that all your questions were answered. If you have any more in the future, we're always here to help. Enjoy your car! 🚗✨
- Rating 5.0Aug 9, 2024Easy to contact and well looked afterResponse from Richmond Hyundai SouthamptonAug 12, 2024Hi Caroline. Thank you for taking the time to provide feedback, it's very much appreciated!
- Rating 5.0Jul 17, 2024Very happy with this experience Martin shaw was very helpful and kind explained everything very clearly thankyou
Lorraine mResponse from Richmond Hyundai SouthamptonJul 17, 2024Thank you for choosing us for your Motability car- we're glad to have been of service!