Motability Scheme at Richmond Hyundai Southampton

4.8
Rating 4.8
(195 reviews)
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00

Welcome to Richmond Hyundai Southampton

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Richmond Hyundai Southampton can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Richmond Hyundai Southampton on 02380639844 to make an appointment with our Motability specialist.

Contact information

Address
West Quay Road
Southampton SO15 1GY
GB
Phone Number
Call Richmond Hyundai Southampton on 023 8063 9844
Email
Reviews
Visit dealer website

Showroom details
08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 19:00 08:30 - 18:00 10:00 - 17:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 19:00
Tuesday08:30 - 19:00
Wednesday08:30 - 19:00
Thursday08:30 - 19:00
Friday08:30 - 19:00
Saturday08:30 - 18:00
Sunday10:00 - 17:00

Motability Scheme specialists:

  • Corin Franklin
  • Thomson Barrett
  • Lukas Stewart
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Laura Simpson
  • John Hutchings
  • Martin Coombes
We recommend calling and booking an appointment before visiting.
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Accessibility features at Richmond Hyundai Southampton

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Richmond Hyundai Southampton

  • Rating 5.0
    Lisa Thomas, who helped me in the dealership’s service department was extremely professional and helpful.
    First time visit to the Hyundai dealership in Southampton.
    Very impressed with service, provision of hire car and the free coffee and snacks bar!
    Response from Richmond Hyundai Southampton
    Thank you for your review and five-star rating, Martin. We're delighted to hear that you found our service department helpful. Your kind words will certainly be shared with the team. Best regards, Richmond Hyundai Southampton.
  • Rating 5.0
    All good
    Response from Richmond Hyundai Southampton
    Thank you for your five-star rating, Griff. We’re delighted to hear that everything was to your satisfaction at Richmond Hyundai Southampton. We look forward to welcoming you back in the future!
  • Rating 5.0
    Very professional and explained everything correctly to us from start to finish
    Response from Richmond Hyundai Southampton
    Hi Paul, thank you for your fantastic review and five-star rating! We're delighted to hear that our team at Richmond Hyundai Southampton provided you with a professional and thorough experience. We appreciate your kind words and look forward to assisting you again in the future. Best regards, Richmond Hyundai Southampton.
  • Rating 5.0
    5 star service
    Thanks
    Response from Richmond Hyundai Southampton
    Thank you for your review and 5-star rating, Artin. We're delighted you were pleased with the service at Richmond Hyundai Southampton. We hope to assist you again in the future!
  • Rating 5.0
    Efficient and professional
    Response from Richmond Hyundai Southampton
    Dear Susan H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service efficient and professional. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Richmond Hyundai Southampton.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very good and helpful and very on the ball with anything I needed to know thank you
    Response from Richmond Hyundai Southampton
    Hello James, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found our service very good and helpful. Your feedback is greatly appreciated and will be shared with our team. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
  • Rating 5.0
    Amazing knowledgeable guy who listened & pulled out all the stops to ensure I got the perfect car to meet my needs.
    Excellent in every way
    Response from Richmond Hyundai Southampton
    Dear Nikki, thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Richmond Hyundai Southampton. Thank you for sharing it with others online!
  • Rating 5.0
    All went very well happy with service mechanics
    Response from Richmond Hyundai Southampton
    Hello Lorraine, thank you so much for taking the time to leave us such a wonderful review! We look forward to serving you for many years to come at Richmond Hyundai Southampton!
  • Rating 5.0
    Very good
    Response from Richmond Hyundai Southampton
    Hello Awa, thank you so much for taking the time to leave us a review. We appreciate the high rating and look forward to seeing you again!
  • Rating 5.0
    Very easy and quick. Choice and prices and options clear. Offered a test drive also a choice of colour. Overall superb service. Most pleased. However, no contact, the car is not ready, not been informed of delivery. It should have been today. Not heard anything.
    Response from Richmond Hyundai Southampton
    Hello Jeffery, thank you so much for taking the time to share your positive experience with us at Richmond Hyundai Southampton. We are thrilled to hear that you found our service easy and quick, and that you appreciated the wide variety offered at the showroom!
  • Rating 5.0
    The service department explained everything for the service and mot. Very customer friendly
    Response from Richmond Hyundai Southampton
    Dear Claire, thank you so much for taking the time to leave us such a wonderful review. If there is anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.
  • Rating 5.0
    The perfect experience. I have just recently had a stroke (and knee surgery) and the service (including the drop off and pick up) was incredible.
    Response from Richmond Hyundai Southampton
    Hello John, thank you so much for taking the time to share your experience with us. Our team is dedicated to providing exceptional service, and it's wonderful to know that the drop-off and pick-up service made things a bit easier for you.
  • Rating 5.0
    My whole experience with the scheme has been really pleasant. The website is very simple and user friendly. The staff at Richmond Hyundai were gentlemen and made the experience super welcoming and enjoyable. Amazing communication, explained everything thoroughly and clearly.
    Response from Richmond Hyundai Southampton
    Hello Cheyenne, thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a pleasant experience with the Motability Scheme at Richmond Hyundai Southampton. It's fantastic to know that our website and team met your expectations and made your visit enjoyable. We look forward to serving you again!
  • Rating 5.0
    My experience was brilliant.
    Martin couldn't have been more helpful.
    Explained everything and showed me around the car and made sure I was happy with everything before left.
    Response from Richmond Hyundai Southampton
    Dear Elizabeth, thank you so much for taking the time to share your wonderful feedback with us. Martin will be delighted to know that his efforts to ensure you were comfortable and informed were appreciated. We look forward to serving you again.
  • Rating 5.0
    very good they picked up the car this time which was a big problem for me last year very good service and done very quickly
    Response from Richmond Hyundai Southampton
    Dear Veronica, thank you so much for taking the time to leave us such a positive review. If there is anything else we can do to assist you, please don't hesitate to reach out. We look forward to continuing to serve you in the future.
  • Rating 5.0
    Really good
    Response from Richmond Hyundai Southampton
    Hello Robert, thank you so much for taking the time to leave us a review. We look forward to serving you again in the future!
  • Rating 5.0
    Amazing
    Response from Richmond Hyundai Southampton
    Dear Mandy, thank you so much for taking the time to leave this 5-star review!
  • Rating 5.0
    Our dealer Martin couldn't have been more helpful. He guided us through the system and helped with our decision.
    Response from Richmond Hyundai Southampton
    Hi Elizabeth,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Martin at Richmond Hyundai Southampton. It's fantastic to know that he was able to guide you through the system and assist with your decision. Your satisfaction is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Richmond Hyundai Southampton
  • Rating 5.0
    Very impressed with communication from Martin and his colleagues. Excellent service and am delighted with my vehicle.
    Response from Richmond Hyundai Southampton
    Dear Lynn,

    Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that Martin and the team provided excellent service and that you are delighted with your vehicle. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    The Motability Scheme Team at Richmond Hyundai Southampton
  • Rating 5.0
    Very easy experience
    Response from Richmond Hyundai Southampton
    Hi Russell, thank you for your support and 5 star review. Kind regards. Mae

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