Motability Scheme at Group 1 Ford Wokingham

Motability Scheme at Group 1 Ford Wokingham

4.7
Rating 4.7
(31 reviews)
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today

Welcome to Group 1 Ford Wokingham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Group 1 Ford Wokingham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Group 1 Ford Wokingham on 01189115793 to make an appointment with our Motability Scheme specialist.

Contact information

Address
245 Finchampstead Road
Wokingham RG40 3JS
GB
Phone Number
Call Group 1 Ford Wokingham on 0118 911 5793
Reviews
Visit dealer website

Service centre details
07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 07:30 - 18:30 08:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:30
Tuesday07:30 - 18:30
Wednesday07:30 - 18:30
Thursday07:30 - 18:30
Friday07:30 - 18:30
Saturday08:00 - 17:00
SundayClosed

Motability service specialists:

  • Chris Hams
  • Joshua Wilde
  • Adrian Worship
  • Lauren Gates
  • Miguel Angel Garcia
  • Aaran Mawson
We recommend calling and booking an appointment before visiting.

Accessibility features at Group 1 Ford Wokingham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.
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Reviews at Group 1 Ford Wokingham

  • Rating 5.0
    Excellent experience and service. We were kept informed throughout the day and the vehicle was returned to us fully valeted which was an additional bonus.
    Response from Group 1 Ford Wokingham
    Thank you for your kind words Bryan - we're so pleased you had an excellent experience with us, we were happy to have been of service!
  • Rating 5.0
    Excellent service.
    Response from Group 1 Ford Wokingham
    Thanks for the 5* rating Michael, we're glad you thought the service was excellent and look forward to seeing you again next time,
  • Rating 5.0
    Always good customer service. Communication is excellent.
    Response from Group 1 Ford Wokingham
    Thank you for your kind words Denise - we're glad to have been of service again and look forward to assisting you again in the future!
  • Rating 5.0
    Very good service
    Response from Group 1 Ford Wokingham
    Thank you for your kind words Valerie - we're glad to have been of service!
  • Rating 5.0
    Great service
    Response from Group 1 Ford Wokingham
    Thank you for 5* review and kind comment. We are pleased you had a positive experience with us and look forward to welcoming you back in the future!
  • Rating 5.0
    Very efficient service
    Response from Group 1 Ford Wokingham
    Thank you Nikki, that's great to hear that everything went smoothly for you. We look forward to seeing you again the next time you're in.
  • Rating 5.0
    Lewis went about and beyond excellent customer service. Thank you for everything Lewis
    Response from Group 1 Ford Wokingham
    Thank you for taking the time to write this wonderful review Carolyn. It's wonderful to hear that Lewis went above and beyond and provided excellent customer service to you.
  • Rating 5.0
    Good service all round
    Response from Group 1 Ford Wokingham
    Thank you for the 5* review Jay! We really appreciate you taking the time to feedback.
  • Rating 2.0
    Not great. Someone had phoned me and given me an incorrect date for my mot test. I had to go back a week later. It was all very messy.
    Response from Group 1 Ford Wokingham
    Nadine, we're very sorry to hear that there had been confusion over the date for your MOT Test and are looking into what has happened to understand why. We apologise for any inconvenience caused.
  • Rating 5.0
    Staff friendly and helpful
    Response from Group 1 Ford Wokingham
    Thank you very much for taking the time to leave this lovely feedback Jennifer. We are glad everything went smoothly for you, and look forward to being of assistance to you again in the future.
  • Rating 5.0
    Excellent service and polite prompt Service
    Very happy
    Response from Group 1 Ford Wokingham
    Barbara, we're so pleased to see that you received excellent service from the team, and look forward to assisting you again in the future.
  • Rating 5.0
    No hassle and done very quickly.
    Response from Group 1 Ford Wokingham
    Thanks for the 5* review Sharon, we're glad it was a hassle free service!
  • Rating 3.0
    My car has always come back sparkling clean until the last two times, Oct and now. It was a disgrace. Washes reasonably well but the inside was a joke. Only hoovered the front mats did nothing else. I won't be coming back.
    Response from Group 1 Ford Wokingham
    Linda, we're very sorry to read this and have fed back your comments to the Management for further review, thank you.
  • Rating 5.0
    Great service always helpful and friendly always take my mobility needs first
    Response from Group 1 Ford Wokingham
    Kristina, thank you for the lovely review, we're glad to see that you were looked after well by the team and we look forward to seeing you again next time.
  • Rating 5.0
    Friendly team and on time
    Response from Group 1 Ford Wokingham
    Thanks Susan! We're glad you found the team friendly and really appreciate the 5* rating!
  • Rating 5.0
    Great customer service very happy
    Response from Group 1 Ford Wokingham
    Thanks for the 5* review Honey, we're so pleased to hear that you've received great customer service from our Service Team!
  • Rating 5.0
    Great service Lauren kept me updated on my car . The service department picked up my car and delivered it back .as a disabled person could not ask for a better service
    Response from Group 1 Ford Wokingham
    Kristina, thank you for the 5* review and rating. We're so pleased to be able to assist you and look forward to helping you again in the future.
  • Rating 4.0
    Disappointed it was not cleaned and valeted
    Response from Group 1 Ford Wokingham
    Valerie, we're sorry to read that you were disappointed your vehicle was not cleaned and valeted and have fed this back to the team at Wokingham, thank you.
  • Rating 5.0
    Going to Customer Service and my video of the inspection was very kind
    Response from Group 1 Ford Wokingham
    Thank you for the feedback Tracy, we're glad you liked the video inspection.
  • Rating 5.0
    Mark was great, he kept me informed regarding issues. The whole process from start to finish was quite painless. I will return for my next car.
    Response from Group 1 Ford Wokingham
    John, thank you for your kind comments regarding Mark, we're so pleased to hear that he made the process painless for you. We hope you enjoy your new car and look forward to seeing you again the next time you're in.

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