Motability Scheme at Marshall MINI Bournemouth

4.5
Rating 4.5
(14 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
361-371 Wallisdown Road
Bournemouth BH12 5WB
GB
Phone Number
Call Marshall MINI Bournemouth on 01202 538538
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Danni Cotterill
  • Paul Brockwell
  • Anabel Bound
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tracey Yerrill-Asser
  • Lewis Coles
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall MINI Bournemouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall MINI Bournemouth

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall MINI Bournemouth

  • Rating 5.0
    Anabel was so good at explaining everything, so helpful
    Thank you x
    Response from Marshall MINI Bournemouth
    Thank you Michele. We really appreciate your 5 Star review and will gladly forward a copy to Anabel and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    I dealt with Danni Cotterill from the outset and she was amazingingly supportive and helpful. It was all very smooth.
    Response from Marshall MINI Bournemouth
    Thank you very much Sarah for taking the time to provide a review for Marshall MINI Bournemouth. Your comments regarding the service you received from Danni are extremely pleasing and we will gladly pass these on to Danni and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Danni was absolutely fantastic. She made the whole experience a dream for Latif. I would definitely recommend.
    Response from Marshall MINI Bournemouth
    Thank you Latif. We really appreciate your 5 Star review and will be more than happy to pass on your kind words to Danni and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Really helpful and knowledgeable very friendly couldn’t help me enough very very good experience would highly recommend them
    Response from Marshall MINI Bournemouth
    Good morning Paul. Thanks so much for taking the time to leave us a review and your valuable customer feedback. It is always very much appreciated. Wishing you a lovely day ahead. Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    Brilliant
    Response from Marshall MINI Bournemouth
    Thank you for your 5 Star review Phillipa, it's very much appreciated. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Danni was excellent in helping me order my new car
    Response from Marshall MINI Bournemouth
    Thank you for your 5 Star review Kevin. We really appreciate it and will pass on your feedback to Danni. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Very good customer service.
    Dylan(Butler)
    Took time to explain everything about the Mini countryman and guided me through the paper work.
    I lookforward to collecting my new car .
    Response from Marshall MINI Bournemouth
    Thank you Terence for your 5 Star review of Marshall MINI Bournemouth. We really appreciate you taking the time to provide your feedback and will be more than happy to pass on your kind words to Dylan and our management team. Wishing you lots of happy MINI adventures in your new Countryman when it arrives. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Very good customer service.
    Response from Marshall MINI Bournemouth
    Thank you for your review Jane. We really appreciate it and will forward your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Very pleased with Dylan’s handover and I was happy with his explanation of the details for the new Countryman.
    Response from Marshall MINI Bournemouth
    Thank you Claire for your 5 Star review for Marshall MINI Bournemouth. We really appreciate and value your feedback and will be delighted to pass on your kind words to Dylan and management team. Happy MINI adventures in your new Countryman. Kind regards, Heather, Marshall Motor Group.
  • Rating 2.0
    Although personal contact gained more info, I had to constantly remind my contact of issues regarding my previous car, ie retain my number plate for new car, which mot ability said could have been done before handover.. i asked if i could use my old car which was from Mini’ Bournemouth as part exchange! Not answered.. im currently dealing with motability and dvla myself.
    Response from Marshall MINI Bournemouth
    Thank you for your review Laura from which we are disappointed to read your feedback. We would appreciate it if you could email us at reviews.mini@marshall.co.uk with your details so that we can investigate and attempt to address your concerns. We look forward to hearing from you. Kind regards, Chris, Marshall Motor Group.
  • Rating 2.0
    I didn’t think we were given enough information and the down payment wasn’t made clear at the start. I had a much better experience last time.
    Response from Marshall MINI Bournemouth
    Thank you for your review for Marshall MINI Bournemouth, from which we are disappointed to note that you have rated us as only 2 stars. We value all customer feedback and would appreciate it if you could provide your contact details and registration number to reviews.mini@marshall.co.uk so we may investigate further and respond to you direct. We look forward to hearing from you. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Tom really kind and understabding
    Response from Marshall MINI Bournemouth
    Thank you Linda, we really appreciate the review and will pass on your feedback to the team. Kind regards, Chris, Marshall Motor Group.
  • Rating 5.0
    Pleasurable experience. Everything was smooth
    Dylan was extremely informative. Will be back in 3 years. Thanks Dylan. 🌝
    Response from Marshall MINI Bournemouth
    Thank you very much Valerie for your great review and rating for Marshall MINI Bournemouth. Your comments are a delight to read and we will forward a copy of your review to Dylan and our management team. Happy MINI adventures! Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Jennifer Ann summers Had most amazing time picking up my new car . Was helped with lift when I arrived was very helpful. Paper work all explained controls explained had help putting mini app on my phone not very gd doing technical things would highly recommend bmouth and Poole mini Marshall ty very much . J a summers x
    Response from Marshall MINI Bournemouth
    Thank you Jennifer for taking the time to review Marshall MINI Bournemouth - we appreciate your 5 Star Review - I will pass on your feedback to the team. Kind regards, Will, Marshall Motor Group

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