Motability Scheme at Marshall BMW Bournemouth

4.0
Rating 4.0
(43 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30

Contact information

Address
361-371 Wallisdown Road
Poole BH12 5WB
GB
Phone Number
Call Marshall BMW Bournemouth on 01202 535535
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:30 - 16:30
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:30 - 16:30

Motability Scheme specialists:

  • Marek Korolewski
  • Tom Perry
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Tracey Yerrill-Asser
  • Lewis Coles
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall BMW Bournemouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall BMW Bournemouth

At Marshall we take every individual's needs into consideration, so you can rely on our honest and expert advice when finding the perfect vehicle to suit your driving style.

At Marshall, we pride ourselves on delivering bespoke customer service and expert advice. With an extensive range of Motability offers and fully trained, Motability Scheme Specialists, you can rely on us to deliver a driving experience that will see to your every need. Informed, friendly and experienced, Marshall are here to ensure that when it comes to independent driving, nothing can hold you back!

On-site disabled parking and wheelchair access are available, so why not pay us a visit?

To arrange a test drive in one of our versatile models, contact Marshall today by enquiring online or giving us a call.

Reviews at Marshall BMW Bournemouth

  • Rating 5.0
    Malek was amazing he is a credit to bmw would go back to them because of him lovely man
    Response from Marshall BMW Bournemouth
    Thank you Victoria for your 5 Star review of Marshall BMW Bournemouth. We really appreciate this and will gladly pass on your kind words to Malek and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Marek koroleski at bmw went above and beyond for us the service with him has been amazing and is a credit to bmw thabk you so much
    Response from Marshall BMW Bournemouth
    Thank you Victoria. We really appreciate your 5 Star review and will happily pass on your kind words to Marek and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Marek is a great asset to bmw I cant fault the guy very professionally organised and helpful.he would make a great manager he a credit alround.thank you mr William carter
    Response from Marshall BMW Bournemouth
    Thank you William for taking the time to provide a review for Marshall BMW Bournemouth. We really appreciate your 5 Star review and will be delighted to pass on your kind words to Marek and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    I am so happy with how I have bin treated he is a very lovely guy very helpful
    Response from Marshall BMW Bournemouth
    Thank you Morgan. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    5 star service can’t go wrong great salesman highly recommended management martial. W carter
    Response from Marshall BMW Bournemouth
    Thank you William. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Marik, was very professional, pleasant , and understanding , a credit to Marshall BMW.
    Response from Marshall BMW Bournemouth
    Thank you Keith. We really appreciate your 5 Star review and will pass on your kind words to Marek and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    All good
    Response from Marshall BMW Bournemouth
    Good morning Martyn. Thank you for taking the time to leave your feedback and 5 star review for the team at Marshall BMW Bournemouth, we really appreciate it and look forward to welcoming you back to the centre again soon. Kind regards, Jason, Marshall Motor Group.
  • Rating 5.0
    Great customer service, thank you.
    Response from Marshall BMW Bournemouth
    Thank you Olivia for taking the time to provide a review for Marshall BMW Bournemouth. We really appreicate your 5 Star feedback and will pass this on to our Service team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Excellent service from staff in particular the young gentleman that booked the car in.
    Thank you Jane Upton
    Response from Marshall BMW Bournemouth
    Thank you for your 5 Star review Jane. We really appreciate it and will forward your feedback to the Service team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Great customer service everything explained clearly no pressure.Marek was brilliant
    Response from Marshall BMW Bournemouth
    Thank you Lindsey for taking the time to provide a review for Marshall BMW Bournemouth. We really appreciate your 5 Star comments and will pass on your kind feedback to Marek and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Perfect 👌
    Response from Marshall BMW Bournemouth
    Good afternoon Marie and thank you for your 5 star review of Marshall BMW Bournemouth, we really appreciate it. We look forward to welcoming you back to the business again soon. Kind regards, Jeremy, Marshall Motor Group.
  • Rating 5.0
    Lewis was very helpful ,he took the time and helped me work the app too . Customer service was great . Many thanks
    Response from Marshall BMW Bournemouth
    Thank you Joanne. We really appreciate your 5 Star review and will pass on your feedback to Lewis and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Very professional . great experience . only to happy to explain everything
    Response from Marshall BMW Bournemouth
    Thank you Keith. We really appreciate your 5 Star review and will pass on your feedback to our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Malek was professional courteous and friendly.
    Response from Marshall BMW Bournemouth
    Thank you Jean for your 5 Star review of Marshall BMW Bournemouth. We really appreciate it and will forward your feedback to Malek and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 4.0
    I commend the service engineer who promised me he'd get full service and rear breaks done and car back by 4.. which he did.
    Response from Marshall BMW Bournemouth
    Thank you for your review Tanya. We really appreciate it and will pass on your feedback to the Service team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Great customer service. Car was returned serviced and cleaned
    Response from Marshall BMW Bournemouth
    Thank you for your 5 Star review Wayne. We really appreciate it and will forward your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 3.0
    A bit disappointing as there was no lease car available even though I had booked this appointment months ago. I was not working on the day but if I had been this would have caused me a massive problem. Receptionist very welcoming and friendly. Completed MOT with two hours, very impressed. Car had been washed to a very high standard and looked good. Would have liked the paperwork and mot certificate which I was not given. It would have been good if the service warnings and oil change warnings has been cleared as I am unable to clear these myself so these will continue to stay as on going warnings.
    Response from Marshall BMW Bournemouth
    We are disappointed to note that you have rated us as 3 star at Marshall BMW Bournemouth. We would appreciate it if you could email us at reviews.bmw@marshall.co.uk with your details so that we can try and address your concerns. We look forward to hearing from you. Thank you. Kind Regards, Mariana, Marshall Motor Group
  • Rating 3.0
    Not the greatest or friendliest bunch.
    Response from Marshall BMW Bournemouth
    We are disappointed to read about your review for Marshall BMW Bournemouth Simon and would be grateful if you could provide your contact details via email to reviews.bmw@marshall.co.uk so we can investigate further and get back to you. We look forward to hearing from you. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Friendly, efficient service with the car being cleaned inside and out.
    Response from Marshall BMW Bournemouth
    Thank you for your 5 Star review for Marshall BMW Bournemouth Nicholas. We really appreciate it and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Excellent customer service. Very polite lady that felt with me.
    Response from Marshall BMW Bournemouth
    Thank you Annette. We really appreciate your 5 Star review and will pass on your feedback to the team. Kind regards, Heather, Marshall Motor Group.

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