Motability Scheme at Marshall BMW Bournemouth

Motability Scheme at Marshall BMW Bournemouth

4.5
Rating 4.5
(83 reviews)
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
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Contact information

Address
361-371 Wallisdown Road
Poole BH12 5WB
GB
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Phone Number
Call Marshall BMW Bournemouth on 01202 065499
01202 065499
01202 065499
Website

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Email

web.bob@marshall.co.uk

Feedback

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Reviews

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Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability Scheme specialists:

  • Marek Korolewski
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Motability service specialists:

  • Tracey Yerrill-Asser
  • Lewis Coles
  • Tia Ball
We recommend calling and booking an appointment before visiting.
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Accessibility features at Marshall BMW Bournemouth

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Marshall BMW Bournemouth

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Our trained Motability specialists are here to support you throughout the duration of your lease.

Marshall BMW Bournemouth can help you by:

  • Servicing and maintaining your car
  • Arranging the MOT at the end of your lease

Contact Marshall BMW Bournemouth on 01202065499 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Marshall BMW Bournemouth

  • Rating 5.0
    I really appreciate the kind support
    Response from Marshall BMW Bournemouth
    Dear Roghayeh R.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you appreciated the kind support from our team at Marshall BMW Bournemouth. Providing excellent service is our top priority, and it’s always rewarding to know that our efforts are appreciated.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Marshall BMW Bournemouth Team
  • Rating 5.0
    Very professional from the beginning.
    Response from Marshall BMW Bournemouth
    Good afternoon Rushna and thank you for taking the time to leave your comments and 5 star rating for the team, we really appreciate it. Best wishes, Nikki, Marshall Motor Group.
  • Rating 5.0
    he was so helpful
    Response from Marshall BMW Bournemouth
    Thank you James for taking the time to leave us a 5 Star review. At Marshall BMW Bournemouth, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Excellent
    Response from Marshall BMW Bournemouth
    Good morning Maree

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Marshall BMW Bournemouth. Your feedback is incredibly important to us, and it’s great to know that we met your expectations.

    Best regards,

    Philip
    Marshall BMW Bournemouth
  • Rating 5.0
    Marek 10 very very good thank you Marek /BMW
    Response from Marshall BMW Bournemouth
    Thank you, Roger. We really appreciate you taking the time to leave a five star review for Marek and the team. I will make sure your kind words are passed on.

    If you have a moment we would also very much appreciate if you could leave a review on Trustpilot for us too? Here's the link (please cut and paste) > https://www.trustpilot.com/evaluate/www.marshall.co.uk

    Best regards, Philip, Marshall Motor Group.
  • Rating 5.0
    Very satisfied
    Response from Marshall BMW Bournemouth
    Thank you, Johne. We really appreciate you taking the time to leave a five star review for the team.

    If you have a moment we would also very much appreciate if you could leave a review on Trustpilot for us too? Here's the link (please cut and paste) > https://www.trustpilot.com/evaluate/www.marshall.co.uk

    Best regards, Philip, Marshall Motor Group.
  • Rating 5.0
    excellent
    Response from Marshall BMW Bournemouth
    Thank you very much Keith for taking the time to leave us a 5 Star review. We are thrilled to hear that you had an excellent experience with us at Marshall BMW Bournemouth. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0

    My experience with the Motability Scheme at Marshall BMW has been excellent. The team were professional and supportive throughout the whole process. I was kept informed at every stage, and everything was handled smoothly.
    Special thanks to Ferdi, who made sure everything was explained clearly and helped me from start to finish. I’m very happy with my new BMW and the service I received
    Response from Marshall BMW Bournemouth
    Thank you Marcus. We really appreciate your 5 Star review and will pass on your feedback to Ferdi and our management team. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Friendly, efficient, helpful and knowledgeable service.
    Response from Marshall BMW Bournemouth
    Thank you very much Nicholas for taking the time to leave us a 5 Star review. We are thrilled to hear that you found our service friendly, efficient, helpful, and knowledgeable. Our team at Marshall BMW Bournemouth is dedicated to providing the best experience possible and your feedback is much appreciated. Kind regards, Heather, Marshall Motor Group.

  • Rating 5.0
    The salesman Morek was excellent.
    His knowledge of the cars and their suitability to my needs was first class.
    He handled the whole process professionally and with kindness.
    I would thoroughly recommend both this salesman and this company
    Response from Marshall BMW Bournemouth
    Thank you very much Mandy for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Marek and your kind words are very much appreciated. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Excellent service, Tia was very friendly and kept me up to date on progress of my service.

    Highly recommended 👌
    Response from Marshall BMW Bournemouth
    Good morning Zoe

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience with our service and that Tia was able to keep you well-informed throughout the process. Your kind words and recommendation mean a lot to us and motivate our team to continue providing the best service possible.

    Thank you.

    Philip
    Marshall BMW Bournemouth Team
  • Rating 4.0
    Very helpful receptionist lady
    Inspection done quickly and video sent to me .
    Car was also cleaned
    Response from Marshall BMW Bournemouth
    Dear Terence

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our receptionist and that the inspection was completed swiftly. It's great to know that you appreciated the video update and the cleaning of your car. Your satisfaction is important to us, and we are always striving to provide the best service possible. If there's anything more we can do to enhance your experience, please feel free to let us know. We look forward to welcoming you back in the future.

    Best regards,
    The Motability Scheme Team at Marshall BMW Bournemouth
  • Rating 5.0
    It was the Hampshire branch and the salesman was absolutely brilliant!
    Response from Marshall BMW Bournemouth
    Dear Alexandra

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had such a positive experience at our Hampshire branch and that our salesman made a brilliant impression. Providing exceptional service is our top priority, and it's always rewarding to know when we've succeeded.

    If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We look forward to welcoming you back to Marshall BMW Bournemouth in the future.

    Best regards,

    Philip
    Marshall BMW Bournemouth Team
  • Rating 5.0
    Fantastic so helpful kind top man could not have asked for a better person helped me from start to finish
    Response from Marshall BMW Bournemouth
    Hi Jade,

    Thank you very much Jade for your wonderful review. We are pleased to hear that you had such a positive experience with us at Marshall BMW Bournemouth. Our team is dedicated to providing exceptional service, and it's fantastic to know that we were able to assist you from start to finish. Your kind words mean a lot to us and we look forward to welcoming you back in the future. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Very helpful went above and beyond for me . Very caring 5* from me .
    Response from Marshall BMW Bournemouth
    Morning Jade. Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you found our service helpful and that we were able to go above and beyond for you. Your kind words and 5-star rating mean a lot to us and motivate our team to continue providing the best possible service to all our customers. Thank you.

    Best regards,
    The Motability Scheme Team at Marshall BMW Bournemouth
  • Rating 5.0
    Kimberly old from bmw was amazing,
    From begging to end couldn’t help enough.
    Would strongly advise.

    Many thanks
    From happy customer
    Martin
    Response from Marshall BMW Bournemouth
    Thank you very much Martin for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Kimberly at Marshall BMW Bournemouth. Your kind words and strong recommendation mean a lot to our team, and we are delighted to have you as a happy customer. Kind regards, Heather, Marshall Motor Group.

  • Rating 5.0
    Easy setup and helpful staff
    Response from Marshall BMW Bournemouth
    Thank you for your 5 star review Daniela - most appreciated. Regards, Philip, Marshall Motor Group
  • Rating 5.0
    Pre booked mot, drove in, parked and waited while it was done.
    Response from Marshall BMW Bournemouth
    Thank you very much Linda for taking the time to leave us a 5 Star review. We are thrilled to hear that your experience was smooth and efficient. At Marshall BMW Bournemouth we strive to provide our customers with the best service possible and your feedback is incredibly valuable to us. Kind regards, Heather, Marshall Motor Group.
  • Rating 5.0
    Easy to book, great customer service
    Response from Marshall BMW Bournemouth
    Good morning Louise and thank you for taking the time to leave your 5 star review for the team, we really appreciate it. Have a lovely rest of your day! Kind regards, Nikki, Marshall Motor Group.
  • Rating 5.0
    I was very pleased with the service I was given. Maverick was my car dealer. He helped me the whole way through this kept me up-to-date with my car each week was very pleased with the service I was given.
    Response from Marshall BMW Bournemouth
    Thank you Jake. We really appreciate your 5 Star review and will pass on your kind words to Marek and our management team. Kind regards, Heather, Marshall Motor Group.

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