Motability Scheme at Drive Vauxhall Bristol North

4.7
Rating 4.7
(258 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Gloucester Road
Patchway
Bristol BS34 6QB
GB
Get directions
Phone Number
Call Drive Vauxhall Bristol North on 0117 229 3463
0117 229 3463
0117 229 3463
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Leighton Razouk
  • Mandy Gill
  • Nathan Perlini
  • Rebecca Kelly
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Steve Drumgoole
  • Phil Grove
  • Scott Morrison
We recommend calling and booking an appointment before visiting.
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Accessibility features at Drive Vauxhall Bristol North

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive Vauxhall Bristol North

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Visit dealer website

Drive Vauxhall Bristol North can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive Vauxhall Bristol North on 0117 2293463 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Drive Vauxhall Bristol North

  • Rating 1.0
    I was told I'd be waiting for an hour but ended up being there for 2.5 hours. I'm a wheelchair user and found it difficult to get a hot drink I the freezing cold show room with no offer of help from the staff. I have ordered my new car elsewhere
    Response from Drive Vauxhall Bristol North
    Dear Simon,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Drive Vauxhall Bristol North. We strive to provide excellent service to all our customers, and it is clear that we fell short in your case.

    I apologise for the extended wait time and for the lack of assistance you experienced during your visit. Your comfort and convenience are important to us, and I regret that we did not meet your expectations. We are committed to improving our services and will address these issues with our team to ensure that similar situations do not occur in the future.

    If you have any further concerns or would like to discuss this matter in more detail, please feel free to reach out to us directly. We value your feedback and hope to have the opportunity to serve you better in the future.

    Thank you once again for bringing this to our attention.

    Sincerely,

    Drive Vauxhall Bristol North
  • Rating 4.0
    Very very good and helpful , Trev
    Response from Drive Vauxhall Bristol North
    Hi Trevor,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you found our service very good and helpful. Your feedback is incredibly valuable to us as we strive to provide the best experience possible for our customers. If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We look forward to seeing you again at Drive Vauxhall Bristol North.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Excellent service as always 👏 👍
    Response from Drive Vauxhall Bristol North
    Hello Timothy B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you consistently receive excellent service from our team at Drive Vauxhall Bristol North. Your positive feedback and high rating mean a lot to us and motivate us to continue providing the best service possible. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 5.0
    Nathan, was extremely helpful,kind, and very patient, with me.
    It's my first time using motability.
    Response from Drive Vauxhall Bristol North
    Hello Sarah G.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Nathan was able to assist you in such a helpful, kind, and patient manner during your first time using the Motability Scheme. Providing excellent service is our top priority, and it's wonderful to know that Nathan made your experience a positive one.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Bristol North.

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 5.0
    Very positive great communication from Mandy.
    Response from Drive Vauxhall Bristol North
    Hello Michael G.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience with us and that Mandy provided excellent communication. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering top-notch service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Bristol North.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Mandy was absolutely lovely the whole way through. I have had 3 cars on the scheme now with different dealerships and this has been the best experience so far. She updated me every step of the way and even went above and beyond to advise me with things. She is a model for all motability representatives. Thank you Mandy!
    Response from Drive Vauxhall Bristol North
    Dear Danielle M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mandy at Drive Vauxhall Bristol North. It’s fantastic to know that she was able to provide you with exceptional service and support throughout your journey with us.

    Mandy is indeed a valued member of our team, and your kind words will surely be a great encouragement to her. We are delighted that she could assist you effectively and make your experience with the Motability Scheme the best one yet.

    We truly appreciate your continued trust in us for your mobility needs and look forward to serving you again in the future. If there is anything else we can do for you, please do not hesitate to reach out.

    Thank you once again for your feedback and for choosing Drive Vauxhall Bristol North.

    Warm regards,

    Drive Vauxhall Bristol North
  • Rating 5.0
    Very helpful. Got me a car within week
    Response from Drive Vauxhall Bristol North
    Hello Caroline,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service helpful and that we were able to get you a car within a week. Our team at Drive Vauxhall Bristol North is dedicated to providing efficient and supportive service to all our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 5.0
    They was very good always happy with the work and help they give me.
    Your made to feel very welcome and they are very respectful thank you so much to all
    Response from Drive Vauxhall Bristol North
    Dear Deborah D.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you are happy with the work and assistance provided by our team. It's great to know that you felt welcomed and respected during your visits. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best service possible. If you ever need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon!

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 2.0
    Promised to valet inside and out but never did ask the team member why he said they were to busy disgusted with his response I will not use them ever again
    Response from Drive Vauxhall Bristol North
    Dear Jon S.,

    Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your recent experience at Drive Vauxhall Bristol North. It is disappointing to learn that we did not meet your expectations, particularly regarding the valet service you were promised.

    We strive to provide excellent service to all our customers, and it seems we fell short in this instance. Your feedback is invaluable, and I assure you that we will address this issue with our team to prevent it from happening again.

    If you would like to discuss this matter further, please feel free to reach out to us directly. We would appreciate the opportunity to make things right.

    Thank you for bringing this to our attention.

    Kind regards,

    Drive Vauxhall Bristol North
  • Rating 5.0
    Mandy was absolutely brilliant. So compassionate, patient and never minded any questions. She got everything sorted for me so I didn’t need to chase or do anything myself. She is a wonderful asset to Vauxhall drive and the best motability advisor I have had. I’ve had 3 cars on the scheme and this has been the best experience so far.
    Response from Drive Vauxhall Bristol North
    Dear Danielle M.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Mandy. Her dedication to providing compassionate and patient service truly reflects the values we strive for at Drive Vauxhall Bristol North. It's fantastic to know that she was able to assist you effectively and make your experience with the Motability Scheme the best one yet.

    Your kind words will certainly be shared with Mandy and the team, as they serve as a great motivation for us all. We are grateful for your continued trust in us and look forward to serving you again in the future.

    Warm regards,


    Drive Vauxhall Bristol North
  • Rating 5.0
    She was absolutely outstanding, took her time to explain everything. Very kind.
    Response from Drive Vauxhall Bristol North
    Dear Deborah W.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an outstanding experience with us at Drive Vauxhall Bristol North. Our team is dedicated to providing exceptional service, and it's always rewarding to know when we've succeeded. Your kind words and perfect rating mean a lot to us, and we look forward to assisting you with any future needs.

    Best regards,

    The Motability Scheme Team at Drive Vauxhall Bristol North
  • Rating 5.0
    It was good
    Response from Drive Vauxhall Bristol North
    Hello Andrew P.,

    Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a good experience with us at Drive Vauxhall Bristol North. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 5.0
    It's went great and they took me home and brought the card to me after around 3 hour's so 10 out 10 from Shaun m.LONDON but still waiting for the new on lol
    Response from Drive Vauxhall Bristol North
    Hello Shaun,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great experience and that our team was able to assist you by taking you home and delivering your car. Your kind words and perfect rating of 10 out of 10 truly mean a lot to us.

    We understand you're eagerly waiting for the new one, and we appreciate your patience. If there's anything else we can do for you in the meantime, please don't hesitate to reach out.

    Thanks again for your feedback, and we look forward to serving you again soon!

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 3.0
    Not able to provide collect and return service that we have previously had with Ford.
    Had to wait 2 hours at car dealership for service to be carried out.
    Response from Drive Vauxhall Bristol North
    Dear Adrian S.,

    Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your recent visit to Drive Vauxhall Bristol North. We understand how important the collect and return service is to our customers, and we regret that we were unable to provide this service as you had previously experienced with Ford.

    We are committed to improving our services and ensuring a more convenient experience for all our customers. Your feedback is invaluable in helping us identify areas where we can enhance our offerings. We are currently reviewing our service processes to better meet the needs of our customers in the future.

    Thank you once again for your feedback and for choosing the Motability Scheme with us. If there is anything further we can do to assist you, please do not hesitate to reach out.

    Kind regards,

    Drive Vauxhall Bristol North
  • Rating 5.0
    Polite and very helpful
    Response from Drive Vauxhall Bristol North
    Hello David H.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team polite and very helpful. Your feedback is incredibly important to us, and it motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Bristol North.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Nathan was amazing support and was very helpful.
    Response from Drive Vauxhall Bristol North
    Hello Kira S.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Nathan provided you with amazing support and was both helpful and supportive during your visit. At Drive Vauxhall Bristol North, we strive to offer the best service possible, and it's always rewarding to know when we've succeeded. Your feedback is greatly appreciated and will be shared with Nathan and the team. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 5.0
    Excellent service as usual.
    Response from Drive Vauxhall Bristol North
    Dear Timothy B.,

    Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you consistently receive excellent service from our team at Drive Vauxhall Bristol North. Your feedback is incredibly important to us, and it motivates us to continue providing the best possible experience for all our customers.

    If there's anything more we can do for you or if you have any suggestions, please don't hesitate to let us know. We look forward to serving you again in the future.

    Best regards,

    The Drive Vauxhall Bristol North Team
  • Rating 5.0
    Seemless, polite and friendly. Perfect .
    Response from Drive Vauxhall Bristol North
    Hello Draco F.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service seamless, polite, and friendly. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best experience possible. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive Vauxhall Bristol North.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Couldn’t do enough to help me and always at the end of the phone for the whole process definitely recommend x
    Response from Drive Vauxhall Bristol North
    Hello Victoria,

    Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us at Drive Vauxhall Bristol North. Our team is dedicated to providing the best service possible, and it's great to know that we were able to assist you throughout the entire process. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need any further assistance, please don't hesitate to reach out.

    Best regards,
    The Drive Vauxhall Bristol North Team
  • Rating 5.0
    Good everything was simple
    Response from Drive Vauxhall Bristol North
    Hello Ian H.,

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you found everything simple during your experience with us at Drive Vauxhall Bristol North. Providing a straightforward and hassle-free service is one of our top priorities, and it's wonderful to know we met your expectations. If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive Vauxhall Bristol North Team

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