Motability Scheme at Drive MG Bristol North

4.6
Rating 4.6
(133 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
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Contact information

Address
Gloucester Road
Patchway
Bristol BS34 6QB
GB
Get directions
Phone Number
Call Drive MG Bristol North on 0117 229 3519
0117 229 3519
0117 229 3519
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Leighton Razouk
  • Mandy Gill
  • Nathan Perlini
  • Rebecca Kelly

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 17:30
Tuesday08:00 - 17:30
Wednesday08:00 - 17:30
Thursday08:00 - 17:30
Friday08:00 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Phil Grove
  • Scott Morrison
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Accessibility features at Drive MG Bristol North

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Drive MG Bristol North

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Drive MG Bristol North can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Drive MG Bristol North on 0117 2293463 to make an appointment with our Motability specialist.

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Reviews at Drive MG Bristol North

  • Rating 3.0
    Good
    Response from Drive MG Bristol North
    Hello Margaret,

    Thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a good experience with us at Drive MG Bristol North. We are always striving to improve our services and ensure that our customers have the best possible experience. If you have any specific suggestions or additional feedback on how we can enhance your experience, please feel free to share. We value your input and look forward to serving you better in the future.

    Best regards,
    The Drive MG Bristol North Team
  • Rating 5.0
    Excellent service
    Response from Drive MG Bristol North
    Hello Taylor H.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service at Drive MG Bristol North. Our team is dedicated to providing the best possible service to all our customers, and your feedback is incredibly motivating.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive MG Bristol North Team
  • Rating 5.0
    Very , very good . Couldn’t fault anything from start to finish .
    Response from Drive MG Bristol North
    Hello Ann,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a very positive experience with us from start to finish. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive MG Bristol North.

    Best regards,


    Drive MG Bristol North Team
  • Rating 4.0
    Fast efficient and good standard
    Response from Drive MG Bristol North
    Hello Peter B.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service fast, efficient, and of a good standard. Your satisfaction is important to us, and we're always striving to provide the best experience possible for our customers.

    If there's anything more we can do to enhance your experience or if you have any further suggestions, please feel free to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Drive MG Bristol North
  • Rating 5.0
    Mandy is great, quick easy transaction
    Response from Drive MG Bristol North
    Dear Elaine H.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a quick and easy transaction with us. Mandy will be delighted to know that her efforts made a positive impact on your experience. Your feedback is incredibly valuable to us, and we are grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Drive MG Bristol North Team
  • Rating 5.0
    Mandy was amazing right from the start. This is my first mobility car. So it was very new to me. The whole experience was brilliant can't fault it.
    Response from Drive MG Bristol North
    Dear Deborah H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that your experience with Mandy and the team at Drive MG Bristol North was brilliant, especially as this was your first mobility car. It's fantastic to know that Mandy made the process smooth and enjoyable for you.

    Your kind words and perfect rating mean a lot to us, and we are delighted to have been a part of your journey. If you have any questions or need further assistance in the future, please don't hesitate to reach out.

    Wishing you many happy journeys in your new car!

    Best regards,

    The Drive MG Bristol North Team
  • Rating 5.0
    Mandy was a great help
    Response from Drive MG Bristol North
    Hello Elaine,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Mandy was able to assist you effectively and that you had a positive experience with us at Drive MG Bristol North. Your feedback is incredibly valuable to us, and it motivates our team to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive MG Bristol North Team
  • Rating 5.0
    Very friendly and knowledgeable
    Response from Drive MG Bristol North
    Hello Kelly M.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team friendly and knowledgeable. Providing excellent service is our top priority, and it's always rewarding to know that we are meeting our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive MG Bristol North.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Very very helpful
    Response from Drive MG Bristol North
    Hi Kevin,

    Thanks for your review, if you need anything further please let us know.

    Regards
  • Rating 5.0
    Mandy was amazing. It was whole new experience for me and she was so helpful. Nothing was to much trouble.
    Response from Drive MG Bristol North
    Dear Deborah H.,

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Mandy provided you with such an amazing experience during your visit. It's great to know that she was able to assist you so effectively and that nothing was too much trouble for her.

    Your kind words and perfect rating mean a lot to us, and we will be sure to pass along your compliments to Mandy. We are committed to providing exceptional service to all our customers, and your feedback is a fantastic reminder of why we do what we do.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to Drive MG Bristol North.

    Warm regards,

    Chris Linham
    Drive MG Bristol North Team
  • Rating 5.0
    Excellent service all round
    Very friendly & helpful staff
    Response from Drive MG Bristol North
    Hello Martyn P.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and found our staff to be friendly and helpful. Your feedback is incredibly important to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive MG Bristol North.

    Best regards,

    Chris Linham
    Drive MG Bristol North
  • Rating 4.0
    All ok.
    Response from Drive MG Bristol North
    Hello John,

    Thank you for taking the time to leave us a review. We're glad to hear that your experience with us was satisfactory. Your feedback is important to us as we strive to provide the best service possible. If there's anything specific you think we could improve on, please feel free to let us know. We hope to see you again soon at Drive MG Bristol North.

    Best regards,
    The Motability Scheme Team
  • Rating 5.0
    Lovely customer service, felt welcome
    Response from Drive MG Bristol North
    Hello Mohamed W.,

    Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you felt welcome and enjoyed the customer service at Drive MG Bristol North. Our team is dedicated to providing the best experience possible, and your kind words are truly appreciated. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Drive MG Bristol North Team
  • Rating 5.0
    Very polite and helpful. Kept me up to date with what was happening with my car.
    Response from Drive MG Bristol North
    Hello Vivienne,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our team polite and helpful, and that we were able to keep you informed about your car. Your satisfaction is our top priority, and it's great to know that we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Drive MG Bristol North Team
  • Rating 5.0
    Excellent
    Response from Drive MG Bristol North
    Hello Carl N.,

    Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that you had an excellent experience with us at Drive MG Bristol North. Our team is dedicated to providing the best service possible, and your feedback is incredibly valuable to us. If you have any more comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Drive MG Bristol North Team
  • Rating 4.0
    Excellent great information given out
    Response from Drive MG Bristol North
    Hello Carl,

    Thank you for taking the time to leave us a review. We're thrilled to hear that you found the information we provided to be excellent and helpful. Your feedback is invaluable to us as we strive to improve our services and ensure our customers have the best experience possible.

    If there's anything more we can do to enhance your experience or if you have any further questions, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Drive MG Bristol North
  • Rating 5.0
    Very efficient service 9
    Response from Drive MG Bristol North
    Dear Ethelwyn O.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service to be very efficient. Your feedback is incredibly important to us, and it motivates our team to continue providing the best possible experience for our customers.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Drive MG Bristol North.

    Warm regards,
    Chris Linham
    Drive MG Bristol North Team
  • Rating 5.0
    She was lovely very helpfull nothing to much trouble thankyou
    Response from Drive MG Bristol North
    Hi Ellamae,

    Thanks for your review,

    If you need anything further please let us know

    Regards
    Chris Linham
    Branch Manager
  • Rating 5.0
    professional so easy and on time very pleased .
    Response from Drive MG Bristol North
    Hi

    Thanks for your review if you need anything further please let us know

    Regards
    Chris Linham
    Branch Manager
  • Rating 1.0
    Poor
    Clock altered ? Why
    Never had a service when the car hasn’t been cleaned
    Response from Drive MG Bristol North
    Hi Alexander,

    Sorry to hear you are upset with your experience - I don't quite understand your comments if you would like to call Phil Grove - (aftersales manager) I'm sure he would be more than happy to discuss and understand the issues.

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