Motability Scheme at Vertu Hyundai Bristol

4.8
Rating 4.8
(307 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Hyundai Bristol

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Hyundai Bristol can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Hyundai Bristol on 03445586494 to make an appointment with our Motability specialist.

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Contact information

Address
St Philips Causeway
Avon Meads
Bristol BS4 3BD
GB
Get directions
Phone Number
Call Vertu Hyundai Bristol on 0344 558 6494
0344 558 6494
0344 558 6494
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Tim Watkins
  • Jeff Bullingham
  • Dominic Henderson
  • Martin Watkins
  • Peter Hudson
  • Jerrol Murdoch
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • Neil Chappell
  • Jonathan Ricketts
  • Oli Lovell
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Hyundai Bristol

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Hyundai Bristol

  • Rating 5.0
    Martin was an incredibly kind and helpful sales executive who made me feel welcome and listened to my concerns and answered all questions with perfection and kindness, thank you Martin!
    Response from Vertu Hyundai Bristol
    Dear Matthew

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your positive experience with Martin at Vertu Hyundai Bristol. It's great to know that he made you feel welcome and addressed all your concerns with kindness and precision. We strive to provide exceptional service to all our customers, and your kind words affirm that we are on the right track.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Dean
  • Rating 5.0
    Very good job done
    Response from Vertu Hyundai Bristol
    Hello Lyn-marie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you were pleased with the service you received at Vertu Hyundai Bristol. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Dean
  • Rating 5.0
    Very helpful with all the service very fast when they say it will be ready between a time it's always been ready thank you
    Response from Vertu Hyundai Bristol
    Dear Beverley

    Thank you so much for taking the time to share your positive experience with us at Vertu Hyundai Bristol. We are thrilled to hear that you found our service helpful and timely. Our team is dedicated to ensuring that our customers receive the best possible service, and your feedback is truly appreciated.

    If there is anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Dean
  • Rating 5.0
    The whole experience from start to finish was very good
    Response from Vertu Hyundai Bristol
    Dear Christine

    Thank you so much for taking the time to share your experience with us at Vertu Hyundai Bristol. We are thrilled to hear that your entire journey with us was very good and that we were able to meet your expectations. Your feedback is incredibly valuable to us, and your perfect rating of 5.0 truly means a lot.

    Our team is dedicated to providing the best service possible, and knowing that we succeeded in doing so for you is very rewarding. If you have any further comments or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Warm regards,

    Dean
  • Rating 5.0
    Excellent service. Loved the video walkthrough of what work had been done, especially the tyre wear. I managed to leave my phone at work and they retrieved my code so I could get my car back. Special thanks to Steve . Thank you
    Response from Vertu Hyundai Bristol
    Dear Mary O.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had an excellent experience with our service at Vertu Hyundai Bristol. It's great to know that the video walkthrough was helpful, especially in understanding the work done on your tyres.

    We're also glad that we could assist you in retrieving your code to get your car back. Steve will be delighted to hear your special thanks.

    Your feedback is incredibly valuable to us, and we look forward to serving you again in the future.

    Best regards,
    Matthew
  • Rating 5.0
    I was very happy
    Response from Vertu Hyundai Bristol
    Hello Ayan O.,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you were very happy with your experience at Vertu Hyundai Bristol. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Very quick and easy process. Special thanks to Tim Watkins, he was extremely helpful
    Response from Vertu Hyundai Bristol
    Dear Mark

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found the process quick and easy. Tim Watkins will be delighted to know that his efforts made a positive impact on your experience. Your feedback is incredibly valuable to us, and we are grateful for your kind words and the perfect rating.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Bristol.

    Best regards,
    Dean
  • Rating 5.0
    Tim was polite and very informative helping me to find the right car
    Response from Vertu Hyundai Bristol
    Dear Deborah T.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Tim was able to assist you effectively and provide the information you needed to find the right car. At Vertu Hyundai Bristol, we strive to offer exceptional service, and it’s always rewarding to know when we’ve met our customers' expectations.

    Your feedback is greatly appreciated and will be shared with Tim and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme with us.

    Best regards,

    Liza.
  • Rating 5.0
    Very good
    Response from Vertu Hyundai Bristol
    Hello Joanna,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very good experience with us at Vertu Hyundai Bristol. Your feedback is incredibly valuable to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you or if you have any further feedback, please don’t hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Matthew
  • Rating 5.0
    Dominic at the dealership was very polite and helpful and made everything very easy
    Response from Vertu Hyundai Bristol
    Hello Liam R.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that Dominic was able to assist you effectively and make your experience with us smooth and easy. Your feedback is greatly appreciated and will be shared with the team to ensure we continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Very helpful, I am my sons appointee, however I dont drive so had alot of questions he was patient and answered all my questions he gave me time to explain things to my son so he understood and waited to make sure they didnt raise any ither questions
    Response from Vertu Hyundai Bristol
    Hello Kyle S.,

    Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that you found our service helpful and that we were able to address all your questions. Our team strives to ensure that every customer feels supported and informed, and it’s wonderful to know that we met your expectations. If you have any more questions in the future or need further assistance, please don’t hesitate to reach out. We look forward to serving you and your son again.

    Best regards,
    Liza
  • Rating 5.0
    Absolutely brilliant like last time can't flault them also provide tea and coffee while you wait
    Response from Vertu Hyundai Bristol
    Dear Lynette

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with us was absolutely brilliant once again. Providing excellent service and a comfortable environment for our customers is our top priority, and we're glad you enjoyed the tea and coffee while you waited.

    Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back to Vertu Hyundai Bristol in the future. If there's anything else we can do for you, please don't hesitate to let us know.

    Warm regards,

    Dean
  • Rating 5.0
    Very helpful and nothing was to much trouble
    Response from Vertu Hyundai Bristol
    Hello Blake

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our team very helpful and accommodating during your visit to Vertu Hyundai Bristol. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

    Best regards,
    Dean
  • Rating 1.0
    Awful. They left the dustcap off my tire.

    Am going to have to buy a replacement
    Response from Vertu Hyundai Bristol
    Dear Alfie

    Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you.

    Please quote ref YXTAS1010

    Kind regards

    Dean
  • Rating 5.0
    Good experience very helpful
    Response from Vertu Hyundai Bristol
    Hello Lorraine,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service very helpful and had a good experience at Vertu Hyundai Bristol. Your feedback is incredibly valuable to us, and we are delighted to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Every thing from start to finish was 1st class!!
    Response from Vertu Hyundai Bristol
    Hello Stephen,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that everything from start to finish was first class for you. Providing excellent service is our top priority, and your feedback is incredibly rewarding for our team.

    If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,

    Keith
  • Rating 5.0
    Very good service was made very easy
    Response from Vertu Hyundai Bristol
    Hello Blake

    Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a very good experience with our service and found the process easy. At Vertu Hyundai Bristol, we strive to make every visit as smooth and pleasant as possible for our customers. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Keith
  • Rating 5.0
    Excellent including a courtesy car
    Response from Vertu Hyundai Bristol
    Dear Hussein

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us and that the courtesy car met your needs. At Vertu Hyundai Bristol, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Keith
  • Rating 5.0
    Totally helpful and straightforward. I am so very grateful 🙏🏼
    Response from Vertu Hyundai Bristol
    Hello Albert

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service totally helpful and straightforward. Your kind words and gratitude mean a lot to us, and we're delighted to have been able to assist you with your needs. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Hyundai Bristol.

    Best regards,
    Dean
  • Rating 5.0
    Great no issues at all very happy
    Response from Vertu Hyundai Bristol
    Hello Emily,

    Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you had a great experience and are very happy with our services at Vertu Hyundai Bristol. Your satisfaction is our top priority, and your kind words are truly appreciated. If you ever need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean

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