Motability Scheme at Renault Retail Group Renault Bristol East

4.8
Rating 4.8
(31 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30Closed Today
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Contact information

Address
Station Road
Kingswood
Bristol BS15 4XX
GB
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Phone Number
Call Renault Retail Group Renault Bristol East on 0117 229 4927
0117 229 4927
0117 229 4927
Website

Visit dealer website

Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:30Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:30
SundayClosed

Motability Scheme specialists:

  • Tom May
  • Catherine Collins
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
SaturdayClosed
SundayClosed

Motability service specialists:

  • Daniel Sawyer
  • Lewis Coleman
  • Michael Lammas
  • Sean Hurley
We recommend calling and booking an appointment before visiting.
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Accessibility features at Renault Retail Group Renault Bristol East

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Renault Retail Group Renault Bristol East

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Renault Retail Group Renault Bristol East can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Renault Retail Group Renault Bristol East on 01172294927 to make an appointment with our Motability specialist.

Visit dealer website

Reviews at Renault Retail Group Renault Bristol East

  • Rating 5.0
    Great service could not fault it
    Response from Renault Retail Group Renault Bristol East
    Hello Jonathan,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our service at Renault Bristol East. Your feedback is incredibly important to us, and it’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Renault Bristol East
  • Rating 5.0
    We visited SJ Cooks & saw Tom who was friendly, efficient & incredibly knowledgeable. He put us at ease, giving us plenty of time to look around the car, chat about it & ask questions. At no point did we feel like he was pushy or rushing us. We walked away half an hour after we arrived with a wonderful new Clio, Tom could not have made our first experience with Motability any easier. We would 100% recommend this dealership to anyone.
    Response from Renault Retail Group Renault Bristol East
    Hello Ella-louise R.,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tom was able to provide you with such a positive and comfortable experience during your visit to SJ Cooks. It's wonderful to know that you felt at ease and well-informed throughout the process, and that you are happy with your new Clio.

    Your recommendation means a lot to us, and we are delighted that your first experience with the Motability Scheme was so smooth and enjoyable. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Renault Retail Group Renault Bristol East Team
  • Rating 5.0
    Very friendly and helpful. A really easy and quick process.
    Response from Renault Retail Group Renault Bristol East
    Hello Joseph R.,

    Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our team friendly and helpful, and that the process was easy and quick for you. Providing excellent service is our top priority, and your kind words are truly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Renault Bristol East.

    Best regards,
    The Motability Scheme Team at Renault Retail Group
  • Rating 5.0
    Excellent service
    Response from Renault Retail Group Renault Bristol East
    Hello Tina,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service during your visit to Renault Bristol East. Our team is dedicated to providing the best experience possible, and your feedback is incredibly valuable to us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    The Motability Scheme Team at Renault Bristol East
  • Rating 4.0
    Friendly staff good service only let down was size of curtesy car and was automatic
    Response from Renault Retail Group Renault Bristol East
    Dear Mark T.,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff friendly and our service good. We strive to provide the best experience for our customers, and your positive comments are greatly appreciated.

    We apologise for any inconvenience caused by the size and transmission type of the courtesy car. We understand how important it is for our customers to have a vehicle that meets their needs, and your feedback will help us improve our services.

    If there's anything else we can do for you, please don't hesitate to reach out. We look forward to welcoming you back to Renault Bristol East in the future.

    Best regards,

    [Your Name]
    Renault Retail Group Renault Bristol East
  • Rating 5.0
    Excellent service from start to finish. Thank you all. Happy Christmas and New year. Mrs Taylor.
    Response from Renault Retail Group Renault Bristol East
    Dear Mrs. Taylor,

    Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us from start to finish. Your kind words mean a lot to our team, and we are delighted to have been able to assist you.

    Wishing you a very Happy Christmas and a prosperous New Year!

    Warm regards,

    The Motability Scheme Team at Renault Retail Group Renault Bristol East
  • Rating 5.0
    Great service, but disappointing that they didn’t clean the car after the service
    Response from Renault Retail Group Renault Bristol East
    Dear Gwenda G.,

    Thank you for taking the time to leave us a review. We are delighted to hear that you were pleased with the service you received. However, we apologize for not meeting your expectations regarding the car cleaning after the service. Your feedback is invaluable to us, and we will certainly take it into consideration to improve our services. We hope to have the opportunity to serve you again in the future and provide an even better experience.

    Best regards,
    The Motability Scheme Team at Renault Retail Group Renault Bristol East
  • Rating 5.0
    Very quick and easy. Kept up to date while waiting
    Response from Renault Retail Group Renault Bristol East
    Hello Ashley,

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you found the process quick and easy, and that you appreciated being kept up to date while waiting. Providing excellent service is our top priority, and your feedback lets us know we're on the right track. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Renault Retail Group Renault Bristol East
  • Rating 5.0
    Catherine was wonderful- helpful,reliable, knowledgable, warm and friendly.
    Response from Renault Retail Group Renault Bristol East
    Dear Wendy L.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Catherine provided you with such exceptional service. Your kind words about her helpfulness, reliability, knowledge, and warm demeanor are greatly appreciated. We strive to offer the best service possible, and feedback like yours is incredibly motivating for our team.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Renault Retail Group Renault Bristol East
  • Rating 5.0
    A straight forward, easy process of getting a new Motability car.Staff friendly and knowledgeable,an enjoyable experience
    Response from Renault Retail Group Renault Bristol East
    Dear Maureen C.,

    Thank you so much for taking the time to share your positive experience with us at Renault Retail Group Renault Bristol East. We are thrilled to hear that you found the process of getting a new Motability car straightforward and enjoyable. Our team takes great pride in providing friendly and knowledgeable service, and your kind words are truly appreciated.

    We look forward to serving you again in the future and hope you enjoy your new car. If you have any further questions or need assistance, please don't hesitate to reach out.


    Renault Retail Group Renault Bristol East
  • Rating 5.0
    Excellent and efficient!
    Response from Renault Retail Group Renault Bristol East
    Hello Sophie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent and efficient. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best possible experience for our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Renault Bristol East.

    Best regards,
    The Motability Scheme Team at Renault Retail Group
  • Rating 5.0
    Staff were amazing. Helpful and friendly.
    Response from Renault Retail Group Renault Bristol East
    Hello Nicholas O.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our staff amazing, helpful, and friendly. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to seeing you again at Renault Bristol East.

    Best regards,
    The Motability Scheme Team at Renault Retail Group
  • Rating 5.0
    This dealership provided me with a first class service.
    Catherine was kind and provided all the information that I needed to make an informed decision.
    Response from Renault Retail Group Renault Bristol East
    Dear Michael J.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you received first-class service at our dealership. Catherine and the entire team strive to provide our customers with all the necessary information to make informed decisions, and your feedback is a wonderful affirmation of our efforts.

    We truly appreciate your kind words and your perfect rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,

    Renault Retail Group
    Renault Bristol East
  • Rating 5.0
    Excellent service and very nice staff.
    Response from Renault Retail Group Renault Bristol East
    Dear Nicholas O.,

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you received excellent service and found our staff to be very nice. Your feedback is incredibly important to us, and it’s great to know that we met your expectations. If there’s anything else we can do for you, please don’t hesitate to let us know. We look forward to serving you again in the future.

    Best regards,
    The Motability Scheme Team at Renault Retail Group Renault Bristol East
  • Rating 5.0
    Good service pick up and return little video of checks.
    Response from Renault Retail Group Renault Bristol East
    Hello Anthony,

    Thank you so much for taking the time to leave us a fantastic review! We're thrilled to hear that you were pleased with our pick-up and return service, as well as the video checks. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Renault Retail Group Renault Bristol East
  • Rating 5.0
    Share your experience with us*
    Although this dealership is not as easy for me to get to, I have gone back solely due to wonderful Cathy. She has been great- so helpful, considerate, warm and informative.
    She tried to avoid my return trip just to confirm the order but it wasn't possible which was a shame. I really appreciate all she's done- she is a real asset to Motability and Renault.
    Response from Renault Retail Group Renault Bristol East
    Dear Wendy L.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Cathy has made such a positive impact on your visits to our dealership. Her dedication to providing helpful, considerate, and informative service truly embodies the values we strive for at Motability and Renault.

    We understand that traveling to our location can be challenging, and we appreciate your effort in returning to us. It's wonderful to know that Cathy's support made your experience worthwhile. We will be sure to pass along your kind words to her, as she will be delighted to hear how much you value her assistance.

    Thank you once again for your feedback and for choosing us for your mobility needs. We look forward to serving you again in the future.

    Warm regards,

    [Your Name]
    Renault Retail Group Renault Bristol East
  • Rating 5.0
    A very friendly service provided by S J Cook & Sons
    Response from Renault Retail Group Renault Bristol East
    Dear Suzanne C.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our service at S J Cook & Sons to be very friendly. Providing excellent customer service is a top priority for us, and your feedback is incredibly valuable.

    We are delighted that you had a positive experience, and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out.

    Best regards,

    Renault Retail Group
    Renault Bristol East
  • Rating 5.0
    A very timely and efficient service provided.
    Response from Renault Retail Group Renault Bristol East
    Hello Suzanne,

    Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you found our service both timely and efficient. Providing excellent service is our top priority, and it's always rewarding to know when we've met our customers' expectations. If there's anything more we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again at Renault Bristol East.

    Best regards,
    The Motability Scheme Team at Renault Retail Group
  • Rating 5.0
    Cathy was really helpful , friendly and took the time to show us around the available cars ,we weren’t pressured into having the first one we looked at, would highly recommend
    Response from Renault Retail Group Renault Bristol East
    Hello Mark,

    Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Cathy was able to assist you in such a helpful and friendly manner. It's great to know that you felt comfortable and not pressured during your visit. We truly appreciate your recommendation and your kind words. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    The Motability Scheme Team at Renault Bristol East
  • Rating 5.0
    Kathy was really helpful and friendly, made the whole experience easy
    Response from Renault Retail Group Renault Bristol East
    Hello Mark,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Kathy was able to make your experience with us both easy and enjoyable. Providing excellent service is our top priority, and it's always rewarding to know when we've succeeded. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Motability Scheme Team at Renault Retail Group Renault Bristol East

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