Motability Scheme at Baylis Vauxhall Cheltenham

4.9
Rating 4.9
(132 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Welcome to Baylis Vauxhall Cheltenham

Baylis Vauxhall Cheltenham is an established local dealer specialising in new Vauxhall vehicles, service and used cars.

Our fully trained Motability specialists are on hand to offer advice and assistance in choosing the right Motability vehicle for you. We have a terrific line up of Vauxhall models to choose from - including an electric range where you can receive a free home charger. We're also able to facilitate vehicle adaptations, many of which come free of charge.
Our Motability specialists can help with the following:

  • Assisting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability vehicle
  • Servicing and maintaining your vehicle

Contact Baylis Vauxhall Cheltenham on 01242 525252 to make an appointment with our Motability specialist.

Book an Appointment
Book an Appointment

Contact information

Address
Princess Elizabeth Way
Cheltenham GL51 0AL
GB
Get directions
Phone Number
Call Baylis Vauxhall Cheltenham on 01242 525252
01242 525252
01242 525252
Website

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Email

Email us

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00 10:00 - 16:00
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Pete Graham
  • Marc Jeavons
  • Zena Lines
  • Daniel Turner
  • Leila John
  • Clare Cowlishaw-Hearn
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Robin Austin
  • Robert Holyhead
  • Kristina Delaney
We recommend calling and booking an appointment before visiting.
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Accessibility features at Baylis Vauxhall Cheltenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Baylis Vauxhall Cheltenham

  • Rating 5.0
    Very helpful and understanding very patient as well she was lovly
  • Rating 5.0
    Claire at baiylis Vauxhall in Cheltenham, has been amazing always kept in contact and her colleagues have been great when she was unavailable. Can't fault them at all 5☆ review will be using them again
  • Rating 5.0
    As always at vauxhall Cheltenham. The experience was pleasant.
    The mobility specialist was very helpful professional and friendly.
  • Rating 5.0
    Kept well informed from start to finish .
  • Rating 5.0
    Excellent pick up and delivery.
    Very courteous driver.
    Kept to arranged times.
    Response from Baylis Vauxhall Cheltenham
    Hello Alistair,

    Thank you so much for taking the time to leave such a positive review. We're thrilled to hear that you had an excellent experience with our pick-up and delivery service. Our team, especially our drivers, strive to be courteous and punctual, and it's wonderful to know that we met your expectations.

    Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 5.0
    Friendly and helpful staff, relaxed atmosphere, great customer service very happy
    Response from Baylis Vauxhall Cheltenham
    Hello Perrie,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the relaxed atmosphere at Baylis Vauxhall Cheltenham. Providing great customer service is our top priority, and it’s fantastic to know that you are very happy with your experience.

    If there’s anything else we can do for you in the future, please don’t hesitate to reach out. We look forward to welcoming you back to our store soon!

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 5.0
    brilliant and so helpful.
    Response from Baylis Vauxhall Cheltenham
    Hello Amanda,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our service brilliant and helpful. At Baylis Vauxhall Cheltenham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 5.0
    Ben Honey was fantastic! He advised, listened and helped us through the process. We can't recommend him highly enough. As we left he said just drop in if you have any problems, making us feel very reassured.
    Response from Baylis Vauxhall Cheltenham
    Hello Jake B.,

    Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experience with Ben Honey. It's great to know that he was able to advise, listen, and assist you throughout the process, making you feel reassured. Your recommendation means a lot to us, and we are delighted that Ben made such a positive impression. If you have any questions or need further assistance, please feel free to drop by anytime. We look forward to seeing you again!

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 5.0
    Quick and very friendly
    Response from Baylis Vauxhall Cheltenham
    Hello Megan,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service friendly. At Baylis Vauxhall Cheltenham, we strive to provide the best experience for our customers, and your feedback is a great testament to our team's efforts. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 5.0
    She was very helpful and show me how to use new car as well a big thank you
    Response from Baylis Vauxhall Cheltenham
    Hello Michael K.,

    Thank you so much for taking the time to leave us such a wonderful review. We're thrilled to hear that you found our service helpful and that you had a positive experience learning about your new car. Your kind words and perfect rating mean a lot to us. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 4.0
    I didn’t use cheltenham
    I used cirencester ,
    Was happy with the service answered all my questions and concerns ,
    Took me a while to decide but was happy to wait till I was ready to order .
    Response from Baylis Vauxhall Cheltenham
    Hello Alison,

    Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience at our Cirencester location and that our team was able to address all your questions and concerns. It's important to us that you felt comfortable and unhurried in making your decision. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again.

    Best regards,
    The Baylis Vauxhall Team
  • Rating 5.0
    Perfect service a great welcome and they understood our need
    Response from Baylis Vauxhall Cheltenham
    Hello Jeanette,

    Thank you so much for your wonderful review! We are thrilled to hear that you received perfect service and felt warmly welcomed at Baylis Vauxhall Cheltenham. Understanding and meeting your needs is our top priority, and your feedback reassures us that we are on the right track. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 5.0
    Dealer was Alisha she was brilliant amazing experience
    Response from Baylis Vauxhall Cheltenham
    Hello Candice,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an amazing experience with Alisha at Baylis Vauxhall Cheltenham. Providing exceptional service is our top priority, and it’s fantastic to know that Alisha made your visit brilliant.

    Your feedback is greatly appreciated and will be shared with the team. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    The Baylis Vauxhall Cheltenham Team
  • Rating 5.0
    Ben honey from cirencester was excellence nothing to much trouble from start to finish a credit to the company
  • Rating 5.0
    The person was very polite and helpful
  • Rating 4.0
    Its cirencester im dealing with
  • Rating 5.0
    Excellent
  • Rating 5.0
    Everything was very clearly explained and we are really happy with our car and the process was made easy by zena at Baylis cirencester
  • Rating 5.0
    Handover was very easy polite helpful and very professional.
  • Rating 5.0
    Excellent service . Very helpful and kind . The women who helped with my car was very helpful and couldn't do enough brilliant service . Couldn't of asked for more

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