Motability Scheme at Heritage Audi Cheltenham

5.0
Rating 5.0
(21 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
Tewksbury Road
Cheltenham
Gloucester GL51 7PA
GB
Phone Number
Call Heritage Audi Cheltenham on 01242 509000
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Alex Wilson
  • John Corlett
  • Aaron Delahunty
  • Ashley Goffe
  • James Longfield
  • Philip Smith
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Lee Hollywood
  • Luke Gibbs
We recommend calling and booking an appointment before visiting.
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Accessibility features at Heritage Audi Cheltenham

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Heritage Audi Cheltenham

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Heritage Audi Cheltenham can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Heritage Audi Cheltenham on 01242509000 to make an appointment with our Motability specialist.

Reviews at Heritage Audi Cheltenham

  • Rating 5.0
    Good customer service and polite very helpful
    Response from Heritage Audi Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Sopt on 10 out of 10
    Response from Heritage Audi Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    We had a great experience from Ashley from start to finish, felt comfortable and well informed on any questions we asked it was one of the best experiences we’ve had in choosing a car, and would highly recommend it to our friends and family
    Response from Heritage Audi Cheltenham
    Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
  • Rating 5.0
    It was easy & stress free, Aaron was who we dealt with, he was accommodating & very helpful.
    Response from Heritage Audi Cheltenham
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.
  • Rating 5.0
    Excellent
    Response from Heritage Audi Cheltenham
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    😊
    Response from Heritage Audi Cheltenham
    Good morning Davinia, Thank you for taking the time to leave us a 5* review
  • Rating 5.0
    First class 10 stars
    Response from Heritage Audi Cheltenham
    Good Morning Mark, thank you very much for your 5* review. We are really pleased to hear you have had a positive experience at Audi Cheltenham.
  • Rating 5.0
    Phil smith excelled at his job . Please use this dealership
    Response from Heritage Audi Cheltenham
    Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
  • Rating 5.0
    Excellent and friendly service from everybody I met
    Response from Heritage Audi Cheltenham
    Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
  • Rating 5.0
    Very good & friendly service from everybody I dealt with
    Response from Heritage Audi Cheltenham
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    All perfect, a seamless experience. Phil on the handover could not have been more helpful, he explained all the dashboard “ stuff” to me, showed me the radio and phone functions etc. He was very patient and even drove my car out of the showroom and around a vehicle that was causing an obstruction in the car park as he understood that I was anxious to drive a new vehicle in such a congested place as I was unfamiliar with the vehicle Phil is a polite, charming and thoroughly professional gentleman, an asset to the dealership. Perfection 👍🏻
    Response from Heritage Audi Cheltenham
    Hi Maureen, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
  • Rating 5.0
    Easy to talk too, helped in every way he could 😊
    Response from Heritage Audi Cheltenham
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Brilliant customer service , keep us informed , rang us , we did not have to chase them. Phil Smith was fantastic will use them again . Outstanding
    Response from Heritage Audi Cheltenham
    Hi Sally-ann, thank you so much for your great rating. We are pleased to hear that you received excellent service from Phil.
  • Rating 5.0
    Excellent customer service
    Response from Heritage Audi Cheltenham
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Phil a nice guy and helped me sort my car quickely
  • Rating 5.0
    Great customer service, I had so many question and the sales man was so patient with me and explained fully
    Response from Heritage Audi Cheltenham
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Matt was very good, he explained everything about Motability and about the car. He kept in contact during our 6 week wait for the car and sourced a replacement when ours was damaged in transit.
    Response from Heritage Audi Cheltenham
    Hi Michael, thank you for your kind feedback and 5-star review. We're pleased to hear that you received excellent customer service from Matt and that he was able to sort out a replacement car quickly. We look forward to welcoming you back in thee future
  • Rating 5.0
    Great customer service. Friendly staff. Efficient time keeping. Easy process from booking to collecting.
    Response from Heritage Audi Cheltenham
    Hi Katie, thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received at Cheltenham Audi
  • Rating 5.0
    All went smoothly and thoroughly.
    Charlie managed the whole appointment in a most friendly, efficient and professional manner.
    Response from Heritage Audi Cheltenham
    Hi John. Thank you for taking the time to leave us a review about your visit. We're pleased to hear that you received excellent customer service from Charlie
  • Rating 5.0
    Brilliant
    Response from Heritage Audi Cheltenham
    We're thrilled to see that you enjoyed your visit to Heritage Audi Cheltenham.

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