Motability Scheme at Snows Lexus Exeter
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Snows Lexus Exeter
Our trained Motability specialists are here to support you throughout the duration of your lease.
Snows Lexus Exeter can help you by:
- Servicing and maintaining your car
- Arranging the MOT at the end of your lease
Contact Snows Lexus Exeter on 01392432444 to make an appointment with our Motability specialist.
Contact information
Address
4 Matford Way
Matford
Exeter EX2 8FN
GB
Phone Number
Call Snows Lexus Exeter on 01392 432444
01392 432444
Website
Email
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Showroom details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Nikki Thompson
- Kurtis Clark
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Adam Pring
- Chloe Thompson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Lexus Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Snows Lexus Exeter
- Rating 1.0Jan 14, 2026Shockingly rubbish, no courtesy car, had a four hour wait got dropped off in Exeter, the car was returned with a faulty wing mirror they can’t get it fixed for another 4/6 weeks despite having the part and the windows doors leak still going through the car wash, got car back and still oil smear : glue from seals all over window which is a bind when driving - took pics, car was partially washed which couldn’t understand as outside of car filthy, every service they say same thing we will valet it next time you come in but never do fake promises, there was a deal they were selling raffle tickets for I questioned it as the deal had expired iso why were they still taking entry’s they didn’t like me asking but the deal had been and gone. Communication was shockingly shi* the car got ticked off despite wing mirror being faulty which I thought was off and can’t see out of windows when it’s sunny. Staff in there were moody had no personality except for the woman. Not received any feed back links but they were quick to ask me to fill one in - because if there blunder no car I lost out on a bid for a house, an eye test with specialist and an appointment all because they let the car out to someone It ruined my day and the manager was to busy to listen to my comments and sent the sand lady out that messed up my day, they called at 9 am to tell me no courtesy car I got there at 09:30 hrs driven down from London. I called snows Exeter Lexus few times they took messages and nothing. 2 days late and they call. I’d think twice before taking your car here for a service. This garage has appalling reviews and really hit the bottom with reviews few months ago. Messed my day up and appointments no offer of anything as if there doing me a favour lol - London Twickenham is a first class experience SNOWS EXETER is a joke. No one holding them accountable at Motability - avoid snows Exeter make sure you don’t get let down the manager had no time I could see them all sitting around a desk lol as I walked out, what am I to think I no what I saw.Response from Snows Lexus ExeterJan 15, 2026Hello Richard, We appreciate your feedback and are sorry to hear that your experience at Lexus Exeter was not what it should have been. We'd value the chance to speak with you directly to understand more. Please don’t hesitate to reach out to us at customer.services@snows.co.uk with your details so we can investigate further. Kind regards, ^MS
- Rating 5.0Jul 1, 2025Excellent. I was very well looked after by the dealership and the whole process went smoothly. Everything was explained thoroughly . I was helped with my decision to find the right vehicle. Phil was very helpful and made sure that everything was done to ensure a smooth handover. I am thrilled with my new car. Thank you LexusResponse from Snows Lexus ExeterJul 2, 2025Hello Karen. Thank you very much for providing your fantastic five-star rating! It’s always a pleasure to know that we are maintaining the high standard of service that we strive for at Lexus Exeter. Enjoy your new car! Kind regards, ME
- Rating 5.0Jun 20, 2025Kept me updated with the progress, the lovely lady on the reception desk,no request was a problem, very relaxed welcoming and professionalResponse from Snows Lexus ExeterJun 24, 2025Hello John, thank you for taking the time to share your fantastic feedback! We're so pleased it was a five-star experience and the service provided by our team was of the high standard we always strive for. Warm regards, ^MS
- Rating 5.0Sep 25, 2023Cameron was professional and nothing was to much troubleResponse from Snows Lexus ExeterSep 26, 2023Good morning David, we're delighted to hear about your experience with Cameron at Lexus Exeter; thank you for sharing. Kind regards, ^CH
- Rating 5.0Aug 15, 2023Fantastic, from Mollys greeting to Cameron’s expert sales advice it was a pleasure to deal with them…ps Molly makes a fab coffeeResponse from Snows Lexus ExeterAug 16, 2023Good morning Jane, thank you for sharing your lovely comments; it's a pleasure to hear about how supportive both Molly and Cameron were during your experience. We wish you many happy miles on the road! Warm regards, ^CH
- Rating 5.0Jul 7, 2023Very professional approach will give you a very professional experience
Mark McClure on behalf of Louise KielyResponse from Snows Lexus ExeterJul 10, 2023Hi Mark and Louise, thank you for your feedback! Warm regards, ^LS - Rating 5.0Jul 4, 2023Excellent service highly recommend- JTResponse from Snows Lexus ExeterJul 4, 2023Good evening John, thank you for taking the time to share your fantastic review; we're delighted to hear about your experience with our team at Lexus Exeter. We wish you many happy miles on the road. Kind regards, ^CH
- Rating 2.0Jun 6, 2023I didn't get any updates throughout the process as promised. Felt like I was chasing and having to ask many questions. As a first time user of the scheme I was clueless.
Booked an appointment to collect the car and Cameron was not there he had gone out. For me, if you book an appointment you make sure you are there, that's just manners. When he did arrive he didn't approach us to introduce himself.
However, Phil (I think he was called) was great, very thorough when showing us the car and made me feel at ease driving off.Response from Snows Lexus ExeterJun 7, 2023Hello Jane, we really appreciate you taking the time to share your feedback with us; thank you. Whilst we're pleased to see that you had a positive experience with Phil, it's disappointing to hear about the issues you faced during your recent visit and it appears that we've fallen short of expectations on this occasion. Please be assured that your comments have been passed on to Management, who will review and investigate this further. Kind regards, ^CH - Rating 5.0May 23, 2023Great service.Response from Snows Lexus ExeterMay 23, 2023Good evening Leah, thank you for sharing your five-star review; we're delighted to know that we are maintaining the high standard of service that we strive for. Kind regards, ^CH
- Rating 5.0May 6, 2023All went very smoothly and professionally thank youResponse from Snows Lexus ExeterMay 9, 2023Good morning Philip, thank you for sharing your five-star review. We're so pleased to hear about your experience with us and to know that we are maintaining the high standard of service that we strive for. Kind regards, ^CH
- Rating 5.0May 4, 2023Great customer service very helpfulResponse from Snows Lexus ExeterMay 5, 2023Good morning Kirsty, thank you for sharing your five-star review; it's a pleasure to know that we are maintaining the high standard of service that we strive for. We wish you many happy miles on the road! Kind regards, ^CH
- Rating 5.0Sep 16, 2022Excellent service and very helpful very pleasant as wellResponse from Snows Lexus ExeterSep 16, 2022Thank you for taking the time to provide your fantastic feedback, Kirsty. It's a pleasure to know that you received the five-star standard of service that we strive for. Best regards, ^SB
- Rating 5.0Sep 9, 2022Cameron was absolutely brilliant have car ready for test drive, explained process went through paperwork in a clear concise appropriate manner. Could not have asked for a better service. GAResponse from Snows Lexus ExeterSep 9, 2022Thank you for sharing your five-star review, Geoffrey. It's a pleasure to hear about your experience with Cameron and to know that we are maintaining the high standard of service that we strive for. Kind regards, ^CH