Motability Scheme at Snows Lexus Exeter

Motability Scheme at Snows Lexus Exeter

4.6
Rating 4.6
(10 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00

Welcome to Snows Lexus Exeter

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Snows are proud to be associated with the Motability Scheme and pride ourselves on offering an exemplary customer experience. **Your car is something you rely on and that’s never been more true for motorists with limited mobility. Finding your perfect car is all about combining practicality and pleasure and whatever your preference, our trained Motability Specialists are on hand to offer expert advice when selecting or servicing your vehicle. Whether you’re new to the Motability Scheme or a previous customer, we’d be delighted to hear from you! If you have any requests prior to your visit, please let us know – your comfort is our priority.

Contact information

Address
4 Matford Way
Matford
Exeter EX2 8FN
GB
Phone Number
Call Snows Lexus Exeter on 01392 432444
Email
Reviews
Visit dealer website

Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday08:30 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Cameron Van-Santen
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Adam Pring
We recommend calling and booking an appointment before visiting.
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Accessibility features at Snows Lexus Exeter

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Snows Lexus Exeter

  • Rating 5.0
    Cameron was professional and nothing was to much trouble

    Response from Snows Lexus Exeter
    Good morning David, we're delighted to hear about your experience with Cameron at Lexus Exeter; thank you for sharing. Kind regards, ^CH
  • Rating 5.0
    Fantastic, from Mollys greeting to Cameron’s expert sales advice it was a pleasure to deal with them…ps Molly makes a fab coffee
    Response from Snows Lexus Exeter
    Good morning Jane, thank you for sharing your lovely comments; it's a pleasure to hear about how supportive both Molly and Cameron were during your experience. We wish you many happy miles on the road! Warm regards, ^CH
  • Rating 5.0
    Very professional approach will give you a very professional experience

    Mark McClure on behalf of Louise Kiely
    Response from Snows Lexus Exeter
    Hi Mark and Louise, thank you for your feedback! Warm regards, ^LS
  • Rating 5.0
    Excellent service highly recommend- JT
    Response from Snows Lexus Exeter
    Good evening John, thank you for taking the time to share your fantastic review; we're delighted to hear about your experience with our team at Lexus Exeter. We wish you many happy miles on the road. Kind regards, ^CH
  • Rating 2.0
    I didn't get any updates throughout the process as promised. Felt like I was chasing and having to ask many questions. As a first time user of the scheme I was clueless.

    Booked an appointment to collect the car and Cameron was not there he had gone out. For me, if you book an appointment you make sure you are there, that's just manners. When he did arrive he didn't approach us to introduce himself.

    However, Phil (I think he was called) was great, very thorough when showing us the car and made me feel at ease driving off.
    Response from Snows Lexus Exeter
    Hello Jane, we really appreciate you taking the time to share your feedback with us; thank you. Whilst we're pleased to see that you had a positive experience with Phil, it's disappointing to hear about the issues you faced during your recent visit and it appears that we've fallen short of expectations on this occasion. Please be assured that your comments have been passed on to Management, who will review and investigate this further. Kind regards, ^CH
  • Rating 5.0
    Great service.
    Response from Snows Lexus Exeter
    Good evening Leah, thank you for sharing your five-star review; we're delighted to know that we are maintaining the high standard of service that we strive for. Kind regards, ^CH
  • Rating 5.0
    All went very smoothly and professionally thank you
    Response from Snows Lexus Exeter
    Good morning Philip, thank you for sharing your five-star review. We're so pleased to hear about your experience with us and to know that we are maintaining the high standard of service that we strive for. Kind regards, ^CH
  • Rating 5.0
    Great customer service very helpful
    Response from Snows Lexus Exeter
    Good morning Kirsty, thank you for sharing your five-star review; it's a pleasure to know that we are maintaining the high standard of service that we strive for. We wish you many happy miles on the road! Kind regards, ^CH
  • Rating 5.0
    Excellent service and very helpful very pleasant as well
    Response from Snows Lexus Exeter
    Thank you for taking the time to provide your fantastic feedback, Kirsty. It's a pleasure to know that you received the five-star standard of service that we strive for. Best regards, ^SB
  • Rating 5.0
    Cameron was absolutely brilliant have car ready for test drive, explained process went through paperwork in a clear concise appropriate manner. Could not have asked for a better service. GA
    Response from Snows Lexus Exeter
    Thank you for sharing your five-star review, Geoffrey. It's a pleasure to hear about your experience with Cameron and to know that we are maintaining the high standard of service that we strive for. Kind regards, ^CH

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