Motability Scheme at Vertu Honda Exeter

Motability Scheme at Vertu Honda Exeter

4.8
Rating 4.8
(22 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Contact information

Address
Alphin Brook Road
Marsh Barton Trading Est
Exeter EX2 8RG
GB
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Phone Number
Call Vertu Honda Exeter on 0344 222 5586
0344 222 5586
0344 222 5586
Website

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Email

admin@internetenquiries.com

Reviews

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jamie Knightley
  • Brad Mellish
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 17:30
Tuesday07:30 - 17:30
Wednesday07:30 - 17:30
Thursday07:30 - 17:30
Friday07:30 - 17:30
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • James Chalk
  • Simon Eagles
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Honda Exeter

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Vertu Honda Exeter

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Vertu Honda Exeter can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Honda Exeter on 03442225586 to make an appointment with our Motability Scheme specialist.

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Reviews at Vertu Honda Exeter

  • Rating 5.0
    Absolutely fantastic
    Helpful understanding
    Friendly
    Approachable
    Response from Vertu Honda Exeter
    Hi Abi, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    I cannot fault the service that I received from Michael and Brad.
    Both incredibly helpful and informative and very welcoming
    Response from Vertu Honda Exeter
    Good afternoon Kelly. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Smooth hand over. Really good tutorial from Dan at Honda
    James was a knowledgeable polite Motability expert
    Response from Vertu Honda Exeter
    Good afternoon Marion. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    Ordering the car was great however, on collection day we were given a 1pm appointment

    We arrived on time but nobody came to assist so I finally told someone who we were and why we were there and we were told to sit in the waiting area
    We waited 45 mins before anyone came to assist
    No point in making appointments if you have to wait anyway
    Response from Vertu Honda Exeter
    Good afternoon Anthony. I'm very sorry to see this and can only apologise for the inconvenience at this time. If you wish to raise a complaint, please could you email our 'customerfeedback@hendy-group.com' address with your contact information, registration number, and any further details you may have about your experience so we can escalate this to our management team for investigation. Kind regards, Jonathan.
  • Rating 5.0
    Excellent care.
    Response from Vertu Honda Exeter
    Good afternoon Mark. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Very smooth change over kept informed on al things by Michael
    Response from Vertu Honda Exeter
    Good afternoon John. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service, great car, very helpful, would highly recommend them
    Response from Vertu Honda Exeter
    Good afternoon Lord. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Excellent service and great one to one help brilliant
    Response from Vertu Honda Exeter
    Good afternoon. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    A friendly and most helpful dealership that was a pleasure to order from. Highly recommended.
    Response from Vertu Honda Exeter
    Good afternoonRobert . Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Jamie was very kind and patient and accommodated my needs on my second trip out in my wheelchair. Looking forward to picking up our Z-RV in April.
    Response from Vertu Honda Exeter
    Good afternoon Sam. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Amazing
    Response from Vertu Honda Exeter
    Good afternoon Fraser. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Friendly and very helpful, impressed with the proposed time scale to recieve the new car, very easy process
    Response from Vertu Honda Exeter
    Good afternoon Michael. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Highly Recommend ⭐⭐⭐⭐⭐
    Response from Vertu Honda Exeter
    Good afternoon Philip. Thank you for sharing your 5-star review and feedback! We really appreciate it and I will forward your comments onto the team as well. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Great customer service
    Response from Vertu Honda Exeter
    Good afternoon Shirine. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    I would've given 5 stars if the disabled persons parking bay wasn't abused by Hendy sales staff.
    Response from Vertu Honda Exeter
    Good morning Amanda. Thank you for sharing your 4-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Fast good service and friendly staff
    Response from Vertu Honda Exeter
    Good morning Terence. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 5.0
    Professional courteous service.
    Response from Vertu Honda Exeter
    Good morning Leanne. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.
  • Rating 4.0
    The hand over did not actually happen! When the car was being driven out of the showroom by a Hendy Honda member of staff he scraped the left side rear of the car along the showroom door. The car has had to go to be repaired before I've even had the chance drive it. I will now be getting the car on Wednesday 24th August. Everyone very apologetic and helpful in getting the car repaired as quickly as possible.
    Response from Vertu Honda Exeter
    Good afternoon Glenda. Thank you for sharing your 4-star review and feedback! We really appreciate. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0

    Absolutely perfect.
    Response from Vertu Honda Exeter
    Good morning Dorothy. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jasmine.
  • Rating 5.0
    Prompt and professional, many thanks.
    Response from Vertu Honda Exeter
    Good morning Susan. Thank you for sharing your 5-star review and feedback! We really appreciate it. If there is anything more we can do to assist, please let us know! Kind regards, Jonathan.

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