Motability Scheme at Yeomans Volkswagen Van Centre Exeter

Motability Scheme at Yeomans Volkswagen Van Centre Exeter

4.4
Rating 4.4
(23 reviews)
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Contact information

Address
Denbury Court, Marsh Barton Trading Estate
Exeter EX2 8NB
GB
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Phone Number
Call Yeomans Volkswagen Van Centre Exeter on 01392 574500
01392 574500
01392 574500
Website

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Email

stephen.weedon@yeomans.co.uk

Reviews

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Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:00
Tuesday08:30 - 18:00
Wednesday08:30 - 18:00
Thursday08:30 - 18:00
Friday08:30 - 18:00
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Jamie Knightley
  • Phil Stubbs
  • Kai Guise
  • James Gray
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Wednesday07:00 - 18:00
Thursday07:00 - 18:00
Friday07:00 - 18:00
Saturday08:30 - 12:30
SundayClosed

Motability service specialists:

  • Mark Bennett
  • Fiona Goodban
  • Amanda Way
We recommend calling and booking an appointment before visiting.
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Accessibility features at Yeomans Volkswagen Van Centre Exeter

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Yeomans Volkswagen Van Centre Exeter

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

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Yeomans Volkswagen Van Centre Exeter can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Yeomans Volkswagen Van Centre Exeter on 01392574500 to make an appointment with our Motability Scheme specialist.

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Reviews at Yeomans Volkswagen Van Centre Exeter

  • Rating 5.0
    Very quick in dealing with the ordering of new car
    Response from Yeomans Volkswagen Van Centre Exeter
    Hi Evan,

    Thank you for your nice review! We are pleased to hear that getting your new car was quick and easy. At Yeomans Volkswagen Van Centre Exeter, we strive to provide great service, and your feedback shows that we are on the right track.

    If you have any questions or need help, please contact us. We look forward to helping you again!

    Kind regards,
    The Yeomans Volkswagen Van Centre Exeter Team
  • Rating 5.0
    Can’t complain at all with the service . They didn’t take long to give the car an oil change
    Response from Yeomans Volkswagen Van Centre Exeter
    Hello Simon,

    Thank you so much for taking the time to leave us a review. We are pleased to hear that you were satisfied with our service and that the oil change was completed promptly. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. If there's anything else we can assist you with in the future, please contact us.

    Kind regards,
    The Yeomans Volkswagen Van Centre Exeter Team
  • Rating 4.0
    Absolutely fine from start to finish
    Response from Yeomans Volkswagen Van Centre Exeter
    Hi Bethanie,

    Thank you for taking the time to share your feedback with us. We are pleased to hear that your experience with Yeomans Volkswagen Van Centre Exeter was absolutely fine from start to finish. Your satisfaction is important to us, and we appreciate your positive rating.

    If there is anything more we can do to enhance your experience or if you have any further comments, please feel free to contact us. We look forward to serving you again in the future.

    Kind regards,

    Yeomans Volkswagen Van Centre Exeter
  • Rating 5.0
    Easy check in and polite service
    Response from Yeomans Volkswagen Van Centre Exeter
    Hi Janet,

    Thank you for leaving us a review! We are pleased to hear that you found the check-in process easy and our service friendly. Providing great service is very important to us, and we really appreciate your feedback. If you have any more comments or need help in the future, please feel free to contact us. We look forward to serving you again at Yeomans Volkswagen Van Centre Exeter.

    Kind regards,
    The Motability Scheme Team
  • Rating 5.0
    Customer care was great and very easy to talk to
  • Rating 5.0
    Superb
  • Rating 5.0
    Great customer service as always.
  • Rating 5.0
    Adam was so polite and knowledgeable about what I needed
  • Rating 1.0
    Calls not returned, unable to manage software setup at pickup, license plates not fitted when we came to pickup, person who usually deals with motability not available at pickup. This is the 7th time I’ve tried to leave this review.
  • Rating 5.0
    Amazing friendly people. Very polite and helpful.
  • Rating 5.0
    Easy to book good communication when finished.
  • Rating 5.0
    Friendly informative and professional
  • Rating 5.0
    Friendly staff and kept informed
  • Rating 5.0
    They were very polite and helpful
  • Rating 5.0
    Good service, vehicle ready for when requested, excellent job plus friendly staff
  • Rating 5.0
    Polite, honest and efficient.
  • Rating 1.0
    Asked to book an mot in over a months time by dealer. When doing so informed no courtesy vehicle available until several weeks time when mot had expired. A motability vehicle. When asked what time the mot would be was told it would take all day. A 60 mile round trip, and several hours wait not possible for disabled client. Contacted motability, our van was then collected by a towing company and a courtesy vehicle delivered from Coventry. The MOT took over a week, we were never told when it was done, had to ask. Upon collection customer services asked if we had checked on gov website it had been done, then they did to see if there were any advisories. Overall very poor service, as motability customers it appears we were a low priority. Enough to make us change vehicle brands when lease is up. Actual vehicle is fine.
  • Rating 5.0
    Excellent
  • Rating 1.0
    Very poor. Difficult to book as only dealer in South west now. Rude when arrived, mechanics ok but other staff have awful attitude. Kept waiting. Car not cleaned!! Won't get vw again as would not want to go there again.
  • Rating 5.0
    Great service
    Response from Yeomans Volkswagen Van Centre Exeter
    Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards.

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