Motability Scheme at Vertu MINI Exeter
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu MINI Exeter
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu MINI Exeter can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu MINI Exeter on 03442347840 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Matford Park Road
Marsh Barton Trading
Exeter EX2 8FD
GB
Phone Number
Call Vertu MINI Exeter on 0344 234 7840
0344 234 7840
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:30 |
| Tuesday | 08:30 - 18:30 |
| Wednesday | 08:30 - 18:30 |
| Thursday | 08:30 - 18:30 |
| Friday | 08:30 - 18:30 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Curtis Provins
- Charlotte Barlow
- Ben Pascall
We recommend calling and booking an appointment before visiting.
Service centre details 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today Toggle Hours
Service centre details
08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30 08:30 - 17:30Closed Today Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 17:30 |
| Tuesday | 08:30 - 17:30 |
| Wednesday | 08:30 - 17:30 |
| Thursday | 08:30 - 17:30 |
| Friday | 08:30 - 17:30 |
| Saturday | Closed |
| Sunday | Closed |
Motability service specialists:
- David Melhuish
- Natalie Mugford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu MINI Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entrance
The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK - Designated quiet opening timesThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK
- Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu MINI Exeter
- Rating 5.0Apr 10, 2024From the first call Charlotte was amazing, so helpful talked me through it all step by step.Response from Vertu MINI ExeterApr 10, 2024Hi Nikki, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Charlotte Many thanks Keith
- Rating 5.0Apr 1, 2024Ben went above and beyond to support our needs and clearly explained all the process in a timely manner and was completely professional at all time.Response from Vertu MINI ExeterApr 2, 2024Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
- Rating 5.0Nov 15, 2023Really positive experienceResponse from Vertu MINI ExeterNov 15, 2023Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Nov 7, 2023FabulousResponse from Vertu MINI ExeterNov 7, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Oct 26, 2023Charlie is fabulous. From start to finish she is professional, knowledgeable and, also fun . Charlie’s enthusiasm and passion for mini is infectious, making her both a great sales lady and asset to vertu. You leave with a beautiful mini having been made to feel special, with a gran reveal of you new car . Charlie went through all the features, helping with all the settings. You drive away safe in the knowledge that if you need anything Charlie is there to help . 🥰Response from Vertu MINI ExeterOct 26, 2023Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
- Rating 5.0Oct 24, 2023Great service from Charlie. She really cares about her customers and will always try to find the ideal car for them, according to their needs. Brilliant communication with updates and wants you to have the car as quick as possible. Although I am a Motability customer, I feel a highly valued customer. Thanks Charlie, keep up the great work! 😃Response from Vertu MINI ExeterOct 24, 2023Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
- Rating 5.0Oct 13, 2023It could not have been better, Charlie(Charlotte) was amazing. It has been our best car dealership experience.Thank you very much🥳Response from Vertu MINI ExeterOct 13, 2023Good Afternoon, Jennifer. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
- Rating 5.0Sep 12, 2023excellent customer service and care from your service mini team at exeter mark and david - many thanksResponse from Vertu MINI ExeterSep 12, 2023Good morning Roger. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0Jun 19, 2023Great experience, first class, thanks charlie wow!Response from Vertu MINI ExeterJun 19, 2023Hi Marie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jun 19, 2023Fantastic customer Service.Response from Vertu MINI ExeterJun 19, 2023Hi Ricky, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
- Rating 5.0Jun 6, 2023Excellent friendly helpful respectfulResponse from Vertu MINI ExeterJun 6, 2023Good afternoon. Thank you for taking your time to leave this great review! Kind regards, Stuart.
- Rating 5.0May 23, 2023Amazing friendly service.. highly recommend.Response from Vertu MINI ExeterMay 23, 2023Good afternoon Paul. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
- Rating 5.0May 22, 2023Charlie was superb and friendly she made sure the car was right and made the experience easy and fun definitely recommend Mini Vertu Mini ExeterResponse from Vertu MINI ExeterMay 22, 2023Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Charlie receives the recognition she deserves and forward this to the management for you. Thank you Dawn
- Rating 5.0Apr 24, 2023Curtis was really helpful and friendly. He did a great job showing me the car and how to work stuff. He made us really comfortable as I was quite nervous about having a brand new car! Would highly recommend 😊Response from Vertu MINI ExeterApr 24, 2023Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Curtis receives the recognition they deserve and forward this to the management for you. Thank you, Stuart.
- Rating 5.0Dec 8, 2022Wonderful experience from Jake & Charlotte from beginning in September, to completion on 07 December 2022. On collection yesterday Jake spent endless time explaining all the functions within the Car and I feel he went over and above his remit to satisfy. Would always recommend Westerly Mini at Exeter at any given opportunity. Wonderful Company!
Sheron CookeResponse from Vertu MINI ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart. - Rating 5.0Aug 2, 2022Great customer service. Phil and Charlie made the handover easy and humorous. Really happy with the car. Feels like I've been driving it for years!! Comfortable and has everything we need. Thanks very much!Response from Vertu MINI ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Jul 13, 2022After a long wait the day came great service and a great car. Thanks GeorgeResponse from Vertu MINI ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Apr 6, 2022As per usual the total service department were excellent in every way. It pays to buy and deal with quality dealerships. Well done WesterlyResponse from Vertu MINI ExeterApr 6, 2022Thank you so much for your fab 5* review James!