Motability Scheme at Vertu MINI Exeter

Motability Scheme at Vertu MINI Exeter

5.0
Rating 5.0
(21 reviews)
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00Closed Today

Welcome to Vertu MINI Exeter

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu MINI Exeter can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu MINI Exeter on 03442347840 to make an appointment with our Motability Scheme specialist.

Contact information

Address
Matford Park Road
Marsh Barton Trading
Exeter EX2 8FD
GB
Phone Number
Call Vertu MINI Exeter on 0344 234 7840
Reviews
Visit dealer website

Showroom details
08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 18:30 08:30 - 17:00Closed Today
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 18:30
Tuesday08:30 - 18:30
Wednesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Saturday08:30 - 17:00
SundayClosed

Motability Scheme specialists:

  • Sean Morris
  • Curtis Provins
  • Charlotte Barlow
  • Ben Pascall
  • Lewis Gibbons
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:30 - 17:30
Tuesday08:30 - 17:30
Wednesday08:30 - 17:30
Thursday08:30 - 17:30
Friday08:30 - 17:30
SaturdayClosed
SundayClosed

Motability service specialists:

  • David Melhuish
  • Natalie Mugford
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu MINI Exeter

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu MINI Exeter

  • Rating 5.0
    Great service
    Response from Vertu MINI Exeter
    Good Afternoon, Karraleigh. We're so pleased to hear you've received great service with us. We hope to see you again in the future. Kind regards, Danielle
  • Rating 5.0
    5 star treatment
    Response from Vertu MINI Exeter
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew
  • Rating 5.0
    Absolutely amazing Charlotte was awesome, treated really well ,all explained clearly. Amazing experience
    Response from Vertu MINI Exeter
    Hi Nikki, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Charlotte Many thanks Keith
  • Rating 5.0
    From the first call Charlotte was amazing, so helpful talked me through it all step by step.
    Response from Vertu MINI Exeter
    Hi Nikki, Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received from Charlotte Many thanks Keith
  • Rating 5.0
    Ben went above and beyond to support our needs and clearly explained all the process in a timely manner and was completely professional at all time.
    Response from Vertu MINI Exeter
    Thank you so much for your kind words! We are so happy to hear that Ben was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Stuart.
  • Rating 5.0
    Really positive experience
    Response from Vertu MINI Exeter
    Thank you for taking your time to leave this great review! Kind regards, Liza.
  • Rating 5.0
    Fabulous
    Response from Vertu MINI Exeter
    Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
  • Rating 5.0
    Charlie is fabulous. From start to finish she is professional, knowledgeable and, also fun . Charlie’s enthusiasm and passion for mini is infectious, making her both a great sales lady and asset to vertu. You leave with a beautiful mini having been made to feel special, with a gran reveal of you new car . Charlie went through all the features, helping with all the settings. You drive away safe in the knowledge that if you need anything Charlie is there to help . 🥰
    Response from Vertu MINI Exeter
    Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    Great service from Charlie. She really cares about her customers and will always try to find the ideal car for them, according to their needs. Brilliant communication with updates and wants you to have the car as quick as possible. Although I am a Motability customer, I feel a highly valued customer. Thanks Charlie, keep up the great work! 😃
    Response from Vertu MINI Exeter
    Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
  • Rating 5.0
    It could not have been better, Charlie(Charlotte) was amazing. It has been our best car dealership experience.Thank you very much🥳
    Response from Vertu MINI Exeter
    Good Afternoon, Jennifer. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Liza.
  • Rating 5.0
    excellent customer service and care from your service mini team at exeter mark and david - many thanks
    Response from Vertu MINI Exeter
    Good morning Roger. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Great experience, first class, thanks charlie wow!
    Response from Vertu MINI Exeter
    Hi Marie, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Fantastic customer Service.
    Response from Vertu MINI Exeter
    Hi Ricky, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
  • Rating 5.0
    Excellent friendly helpful respectful
    Response from Vertu MINI Exeter
    Good afternoon. Thank you for taking your time to leave this great review! Kind regards, Stuart.
  • Rating 5.0
    Amazing friendly service.. highly recommend.
    Response from Vertu MINI Exeter
    Good afternoon Paul. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean.
  • Rating 5.0
    Charlie was superb and friendly she made sure the car was right and made the experience easy and fun definitely recommend Mini Vertu Mini Exeter
    Response from Vertu MINI Exeter
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Charlie receives the recognition she deserves and forward this to the management for you. Thank you Dawn
  • Rating 5.0
    Curtis was really helpful and friendly. He did a great job showing me the car and how to work stuff. He made us really comfortable as I was quite nervous about having a brand new car! Would highly recommend 😊
    Response from Vertu MINI Exeter
    Thank you for your feedback. We pride ourselves on treating our customers with respect and demonstrating professionalism at all times. We will ensure that Curtis receives the recognition they deserve and forward this to the management for you. Thank you, Stuart.
  • Rating 5.0
    Wonderful experience from Jake & Charlotte from beginning in September, to completion on 07 December 2022. On collection yesterday Jake spent endless time explaining all the functions within the Car and I feel he went over and above his remit to satisfy. Would always recommend Westerly Mini at Exeter at any given opportunity. Wonderful Company!
    Sheron Cooke
    Response from Vertu MINI Exeter
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 5.0
    Great customer service. Phil and Charlie made the handover easy and humorous. Really happy with the car. Feels like I've been driving it for years!! Comfortable and has everything we need. Thanks very much!
    Response from Vertu MINI Exeter
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
  • Rating 5.0
    After a long wait the day came great service and a great car. Thanks George
    Response from Vertu MINI Exeter
    Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.

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