Motability Scheme at Vertu Volvo Exeter
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volvo Exeter
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volvo Exeter can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volvo Exeter on 01392536550 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Waterbridge Court
Matford
Exeter EX2 8ED
GB
Phone Number
Call Vertu Volvo Exeter on 01392 536550
01392 536550
Website
Reviews
Find or leave a review on Google
Showroom details 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today Toggle Hours
Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 09:00 - 18:30 |
| Tuesday | 09:00 - 18:30 |
| Wednesday | 09:00 - 18:30 |
| Thursday | 09:00 - 18:30 |
| Friday | 09:00 - 18:30 |
| Saturday | 09:00 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Eliott Sherwood-Clarke
- James Silvester
- Harrison Dibble
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Oliver Buckman
- Dec Johnson
- Daniel Carnell
We recommend calling and booking an appointment before visiting.
Click pin to expand map
Accessibility features at Vertu Volvo Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volvo Exeter
- Rating 5.0Jun 30, 2025So far dealer was fine,
Following response from dealer I also look forward to a good customer experience with this main dealer in the future!
Thank you for your response. - Rating 1.0Jun 17, 2025Poor experience.Response from Vertu Volvo ExeterJun 17, 2025Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref YTLM1706
Kind regards,
Dawn
Vertu Volvo Exeter Team - Rating 5.0May 21, 2025Excellent service great communication and smooth handoverResponse from Vertu Volvo ExeterMay 21, 2025Hello Andrew,
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with our service and that the communication and handover process met your expectations. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Liza - Rating 5.0May 17, 2025It was made an easy hand over and proffesionaly doneResponse from Vertu Volvo ExeterMay 17, 2025Dear Tracey N.,
Thank you for your wonderful review! We're delighted that you found the handover process easy and professional. Your feedback is invaluable to us at Vertu Volvo Exeter.
If you have any questions or need assistance, feel free to reach out. We look forward to serving you again.
Best regards,
Kerry - Rating 1.0Apr 23, 2025Choosing the car was amazing helpful staff. Picking up the vehicle totally different. Salesperson was unhelpful and so distant We felt like second class citizens Would not recommend James as a salespersonResponse from Vertu Volvo ExeterApr 24, 2025Dear Graham
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the car selection process helpful and that our staff were able to assist you during that stage. However, we are truly sorry to learn about your experience during the vehicle pickup. This is not the level of service we strive to provide, and we apologize for any disappointment caused.
Your feedback is invaluable, and we will address your concerns with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to serve you better in the future.
Kind regards, Dawn
The Motability Scheme Team at Vertu Volvo Exeter - Rating 5.0Apr 1, 2025Amelia was helpful knowledgeable and was understanding of my wife’s condition.Response from Vertu Volvo ExeterApr 1, 2025Hello and thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Amelia and the team. We are glad that yourself and your wife had a pleasant experience with us at Vertu Volvo Exeter and we hope to see you again in the future! Happy motoring, Kerry
- Rating 5.0Mar 17, 2025Found the handover to be a very positive and very knowledgeable about our new vehicle
Harrison was both very courteous and professionalResponse from Vertu Volvo ExeterMar 17, 2025Good afternoon Deborah. Thank you so much for your kind words! We are so happy to hear that Harrison was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean - Rating 5.0Mar 4, 2025Excellent and friendly service from Sav at Exeter Volvo. Everything was managed professionally and smoothly.Response from Vertu Volvo ExeterMar 4, 2025Good afternoon, Louie . Thank you so much for your kind words! We are so happy to hear that Sav was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
- Rating 5.0Mar 3, 2025Thanks to Amellia, my experience was seamless from the time of ordering the car to picking it up and afterResponse from Vertu Volvo ExeterMar 3, 2025Good afternoon Deborah. Thank you so much for your kind words! We are so happy to hear that Amellia was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Mar 3, 2025James was very helpfulResponse from Vertu Volvo ExeterMar 3, 2025Good afternoon Sharon. Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Feb 19, 2025Excellent service cannot fault 5*****Response from Vertu Volvo ExeterFeb 19, 2025Thank you for taking your time to leave this great review! Kind regards, Liza.
- Rating 5.0Feb 13, 2025Excellent dealership to deal with . Lovely salesman , everything explained in full . Can't praise them enough .Response from Vertu Volvo ExeterFeb 13, 2025Good afternoon Christopher. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
- Rating 5.0Feb 5, 2025
“I had an absolutely outstanding experience at Volvo in Exeter when ordering my new mobility car. Harrison was amazing—thorough, knowledgeable, and incredibly helpful, making the whole process seamless. He took the time to explain everything in detail, ensuring I felt confident and well-informed. I’m now really looking forward to receiving my new automatic car, which will make driving so much easier and give me the freedom to get around more comfortably. Huge thanks to Harrison and the team for their excellent service!Response from Vertu Volvo ExeterFeb 5, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza. - Rating 5.0Feb 5, 2025Amelia was fantastic. Explained everything to us and made the whole experience relaxing and easy.Response from Vertu Volvo ExeterFeb 5, 2025Good afternoon Antony. Thank you so much for your kind words! We are so happy to hear that Amelia was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
- Rating 5.0Feb 3, 2025Fantastic staff. Friendly funny helpful. Hospitality amazing. Recommend to everybody Volvo exeterResponse from Vertu Volvo ExeterFeb 3, 2025Hi Graham. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Jan 3, 2025Was really efficient and really caring and understanding of needsResponse from Vertu Volvo ExeterJan 3, 2025Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
- Rating 5.0Dec 31, 2024First classResponse from Vertu Volvo ExeterJan 2, 2025Hi Michael. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
- Rating 5.0Dec 23, 2024A very good experience from start to finish and Amelia was very helpful. I’m really looking forward to picking up my new vehicle on the motability scheme in the near future .Response from Vertu Volvo ExeterDec 23, 2024Good afternoon Michael. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
- Rating 5.0Dec 19, 2024Really helpful and lovely experienceResponse from Vertu Volvo ExeterDec 19, 2024Good afternoon, Amy. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
- Rating 5.0Dec 9, 2024Polite and knowledgeable staff. Very friendly and patient. Terrific serviceResponse from Vertu Volvo ExeterDec 9, 2024Hi Paul, Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you, Many thanks Keith
Thank you for taking the time to share your feedback with us. We're pleased to hear that your initial experience with our dealership has been positive. We understand your concerns regarding servicing, repairs, and warranty work, and we want to assure you that we are committed to providing high-quality service in all aspects of our business.
Your feedback is invaluable to us as we strive to continuously improve our services. If you have any specific questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you and hope to exceed your expectations.
Best regards,
Matthew