Motability Scheme at Vertu Volvo Exeter
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Are you new to the Motability Scheme?
The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers (this doesn't have to be you) and the price of every lease includes insurance, breakdown and maintenance.
Welcome to Vertu Volvo Exeter
Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.
Vertu Volvo Exeter can help you by:
- Confirming your eligibility for the Motability Scheme
- Supporting you in choosing the right car
- Arranging a test drive
- Ordering and supplying your new Motability Scheme car
- Servicing and maintaining your car
Contact Vertu Volvo Exeter on 01392536550 to make an appointment with our Motability Scheme specialist.
Contact information
Address
Waterbridge Court
Matford
Exeter EX2 8ED
GB
Phone Number
Call Vertu Volvo Exeter on 01392 536550
01392 536550
Website
Feedback
Reviews
Find or leave a review on Google
Showroom details 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today Toggle Hours
Showroom details
08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 18:00 08:30 - 17:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:30 - 18:00 |
| Tuesday | 08:30 - 18:00 |
| Wednesday | 08:30 - 18:00 |
| Thursday | 08:30 - 18:00 |
| Friday | 08:30 - 18:00 |
| Saturday | 08:30 - 17:00 |
| Sunday | Closed |
Motability Scheme specialists:
- Savvas Petrou
- James Silvester
We recommend calling and booking an appointment before visiting.
Service centre details 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today Toggle Hours
Service centre details
08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:00 - 18:00 08:30 - 13:00Closed Today
Toggle Hours
Opening hours:
| Day of the Week | Opening hours |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:30 - 13:00 |
| Sunday | Closed |
Motability service specialists:
- Ben Williamson
- Oliver Buckman
- Jake Shorland
- Dec Johnson
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Volvo Exeter
- Accessible car parking
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.Additional Information
The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.OK - Accessible toiletThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.Additional InformationThe dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.OK
- Automatic door entranceThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.Additional InformationThe dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.OK
- Designated quiet opening times
This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.Additional InformationThis dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.OK - Hearing aid assistanceThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.Additional InformationThe dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.OK
- Quiet area availableThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.Additional InformationThere is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.OK
- Step-free route to premisesThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.Additional InformationThis dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.OK
Reviews at Vertu Volvo Exeter
- Rating 5.0Mar 8, 2024.Response from Vertu Volvo ExeterMar 8, 2024Thanks for taking the time to mark us as 5 stars! Kind regards, Liza.
- Rating 5.0Mar 1, 2024ExcellentResponse from Vertu Volvo ExeterMar 1, 2024Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Matthew
- Rating 5.0Jan 31, 2024Great customer service , kept me updated with work that needed doing throughout the day .
Friendly and helpful staff .Response from Vertu Volvo ExeterJan 31, 2024Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart. - Rating 5.0Nov 21, 2023Very goodResponse from Vertu Volvo ExeterNov 21, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Stuart.
- Rating 5.0Nov 15, 2023Great service very helpful reamResponse from Vertu Volvo ExeterNov 15, 2023Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 4.0Nov 14, 2023exeter dept. - slow on returning car after service.. 55mins ++Response from Vertu Volvo ExeterNov 14, 2023Thanks for taking the time to mark us as 4 stars! Kind regards, Liza.
- Rating 5.0Oct 12, 2023Good team, over and above with the help.Response from Vertu Volvo ExeterOct 12, 2023Good Afternoon, Erina. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
- Rating 5.0Aug 11, 2023Excellent service, the staff are welcoming, professional and give a thorough explanation of what will take place and what has been done. As we travel from Dorset to get our car serviced, it is also excellent that they offer a courtesy car. Without doubt an excellent experience.Response from Vertu Volvo ExeterAug 11, 2023Hi Charles, thank you for your kind words - we're glad to have been of service! Kind regards, Trish.
- Rating 5.0Aug 8, 2023As all ways the customer services given to me by Oliver Buckman was amazing. He should be given a pay riseResponse from Vertu Volvo ExeterAug 8, 2023Hi James, thank you so much for your kind words! We are so happy to hear that Oliver was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review! Kind regards, Trish.
- Rating 5.0Jul 28, 2023As always outstanding service from the team, in particular Oli who kept us completely informed on the progress of our car whilst there - wouldn’t go anywhere elseResponse from Vertu Volvo ExeterJul 28, 2023Hi Catherine, Thank you so much for your kind words! We are so happy to hear that Oli was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Trish.
- Rating 5.0Jul 4, 2023Prompt and friendly service, highly recommendedResponse from Vertu Volvo ExeterJul 4, 2023Thank you for taking your time to leave this great review! Kind regards, Stuart.
- Rating 5.0May 22, 2023We took our XC40 in for a service and were very happy with the customer service. Ollie , the service adviser offered to collect the car from our home and deliver it back after the work was done .
Excellent customer serviceResponse from Vertu Volvo ExeterMay 22, 2023Thank you for taking the time to write this wonderful review. I am very glad to hear that you were pleased with the level of service that you received and will ensure Ollie receives the recognition he deserves. Many thanks Dawn - Rating 5.0May 11, 2023Efficient, prompt, polite service. Undertaken within the timeframes discussed.Response from Vertu Volvo ExeterMay 11, 2023Hello Oliver, thank you for taking the time to leave us a great 5 star review about your service. Kind regards, Trish.
- Rating 3.0Feb 10, 2023Dealership was very good but delivery driver was a bit rude and judgemental about being able to drive the car and said this is a £70,000 car and would l be able to drive itResponse from Vertu Volvo ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Feb 7, 2023Very happy with the service provided by the team at Kastner Volvo Exeter.Response from Vertu Volvo ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Jan 17, 2023Great customer service, Courtesy car was ready for me, Quick service, And car was very clean inside and out, Very pleased .Response from Vertu Volvo ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Nov 18, 2022Great serviceResponse from Vertu Volvo ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Nov 17, 2022Very good service they even valeted my carResponse from Vertu Volvo ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 5.0Nov 4, 2022Excellent service from Ollie and the team. Went above and beyond!Response from Vertu Volvo ExeterMar 22, 2023Good afternoon, thank you for taking the time to leave this review. Customer feedback is extremely important to us and your comments will be forwarded on to Management at the Dealership to enable them to share your experience with the Team. Kind regards, Stuart.
- Rating 2.0Nov 2, 2022I asked to the service team to look at the internet not working on my xc40, however no one has spoken to me about this issue.Response from Vertu Volvo ExeterNov 3, 2022Hi Erin, we're are sorry to hear this. We have raised it with our aftersales team at the Kastner Volvo Exeter who will be in touch shortly to address the issue you are currently experiencing. Apologies for any inconvenience caused. Thanks, Dom - Helston Garages Group