Please be aware the service department is located at Heritage of Gloucester Volkswagen. Address 81 Bristol Road, Quedgeley, Gloucester, GL2 4NE

Motability Scheme at Heritage SEAT Gloucester

4.5
Rating 4.5
(53 reviews)
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00

Contact information

Address
81 Bristol Road
Quedgeley
Gloucester GL2 4NE
GB
Phone Number
Call Heritage SEAT Gloucester on 01452 834202
Email
Reviews
Visit dealer website

Showroom details
09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 18:00 09:00 - 17:00 10:00 - 16:00
Toggle Hours

Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 17:00
Sunday10:00 - 16:00

Motability Scheme specialists:

  • Josh Tanner
  • Sam Meredith
  • Aaron Larner
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday08:00 - 18:00
Tuesday08:00 - 18:00
Wednesday08:00 - 18:00
Thursday08:00 - 18:00
Friday08:00 - 18:00
Saturday08:30 - 13:00
SundayClosed

Motability service specialists:

  • Annette Baber-Smith
  • Warren Rowlands
We recommend calling and booking an appointment before visiting.
Click pin to expand map

Accessibility features at Heritage SEAT Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Welcome to Heritage SEAT Gloucester

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Heritage SEAT Gloucester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Heritage SEAT Gloucester on 01452834202 to make an appointment with our Motability specialist.

Reviews at Heritage SEAT Gloucester

  • Rating 5.0
    Really good service thank you Sam from seat
    Response from Heritage SEAT Gloucester
    Thank you so much for your kind words! We are so happy to hear that Samwas able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    The advisor Sam that I dealt with was extremely knowledgeable and helpful throughout the whole process, highly recommend him,
    Response from Heritage SEAT Gloucester
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Aaron Larner made things very easy for me. No problems. Good garage. Good people.
    Response from Heritage SEAT Gloucester
    Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them.
  • Rating 5.0
    Faultless service.
    I dealt with Sam who is a credit to the dealership.
    Response from Heritage SEAT Gloucester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Great customer service and really good hand over by Aaron.
    Response from Heritage SEAT Gloucester
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Excellent service from the dealership
    Response from Heritage SEAT Gloucester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 4.0
    Very good friendly but unfortunately I was told in writing that my new car had a heated steering wheel ( it doesn’t) I was told it also had headlights that dipped & went onto high beam automatically (it doesn’t) Consequently, I feel that I’ve been misled and miss sold this car wishes
    Response from Heritage SEAT Gloucester
    Thank you for your kind words - we're glad to have been of service!
  • Rating 5.0
    Sam Merideth was nothing but professional. He was extremely knowledgeable, friendly and helpful.
    Response from Heritage SEAT Gloucester
    Thank you so much for your kind words! We are so happy to hear that Sam was able to provide you with excellent service. We strive to ensure that all of our customers receive the best possible service. Thank you again for your positive review!
  • Rating 5.0
    Very helpful and well looked after
    Response from Heritage SEAT Gloucester
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Aaron was a pleasure to deal with, answered all of our questions and very very knowledgeable at every step of the process. Really couldn't ask for more
    Response from Heritage SEAT Gloucester
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future
  • Rating 5.0
    Really friendly agent called Aaron, kept me informed all the way through. Took his time to explain where everything in the car was, pleasant guy to deal with
    Response from Heritage SEAT Gloucester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Aaron was very polite, explained everything thoroughly.
    Response from Heritage SEAT Gloucester
    Thank you for taking the time to leave the great feedback. I am glad everything went smoothly for you, we'll be sure to pass your message on to them
  • Rating 5.0
    Very helpful salesman straight forward process would highly recommend
    Response from Heritage SEAT Gloucester
    Good morning Lucas, thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Really friendly and helpful staff ..went through loads of different options when picking new car
    Response from Heritage SEAT Gloucester
    Hi Julie, thank you for your great feedback and 5* review. I’m pleased to hear that you have received excellent service and hope to welcome you back at some stage in the future
  • Rating 5.0
    Everything great
    Response from Heritage SEAT Gloucester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Great customer service. Sam was so friendly and helpful
    Response from Heritage SEAT Gloucester
    Thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 1.0
    Communication poor!!!! Wasnt sold buy the dealer , but i love the car so put up with it. I strongly advise reception and sales have training. I took a garage owner with me as there family they were shocked... Im still yet to get an email back to add a driver
    Response from Heritage SEAT Gloucester
    We are very sorry that you were unhappy with the experience. We aim to deliver a high level of customer service and we are sorry that we did not meet this for you. If you would like to give us more detail at customerfeedback@ha-limited.co.uk, we can look into this for you.
  • Rating 1.0
    Not a very good experience at all, no courtesy car available for motability customer, I then had my car picked up for service and electrical issues and got a call to say service done but can’t look at electrical as no machine! So have to lose my car for another day as still no courtesy car and I have to wait 5 weeks for you to look at it again!!!! You should have contacted me to advise no diagnostic machine so service needs to wait, as a disabled person who needs her car this is just unacceptable!! I am worried that my car has an electrical fault that could be dangerous!!! Why is the wait time so long??? I have given 1 star as your feedback won’t let me leave zero!!!!!! And to top all that off you even wanted me to pay for the service which is included with motability
    Response from Heritage SEAT Gloucester
    Hi, we are very sorry to hear about the issues you have recently experienced whilst having your car serviced. This is not the level of service we pride ourselves on, and as such would be keen to look into this for you. Please could you send your car's reg and contact details to customerfeedback@ha-limited.co.uk so we can escalate this for you? Thank you for your cooperation and our apologies again.
  • Rating 5.0
    We needed to cancel in the end sadly as the vehicle was to small for my needs sam was lovely, but I am just awaiting my refund
    Response from Heritage SEAT Gloucester
    Hi Emma, thank you for your great feedback and 5-star review. We're pleased to hear that you received excellent service.
  • Rating 5.0
    Excellent experience and service with heritage seat would highly recommend.
    Response from Heritage SEAT Gloucester
    Thank you so much for your great rating, we really appreciate this and look forward to welcoming you back at some stage in the future

Similar Motability Scheme dealers