Motability Scheme at Vertu Ford Gloucester

4.8
Rating 4.8
(191 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Gloucester

Motability Scheme at Vertu Ford Gloucester{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Gloucester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Gloucester on 03445585411 to make an appointment with our Motability specialist.

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Contact information

Address
Bristol Road
0
Gloucester GL2 5YB
GB
Get directions
Phone Number
Call Vertu Ford Gloucester on 0344 558 5411
0344 558 5411
0344 558 5411
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Steve Bill
  • Andrew Ridgway
  • Mohamed Draz
  • Samuel Catlow-Hawkins
  • Chris Arnold
  • Michael Cherrison
  • Tyler Stanton
  • Louis Baker
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Brian Cunningham
  • Amy Slade
  • Anthony Rose
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Gloucester

  • Rating 5.0
    There were some delays with the car due to the first one being damaged but it aas sorted quickly and efficiently and I am very happy with the service provided
    Response from Vertu Ford Gloucester
    Dear Koralea

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that despite the initial delay, our team was able to resolve the issue quickly and efficiently. Your satisfaction is our top priority, and it’s wonderful to know that you are very happy with the service provided.

    We truly appreciate your understanding and patience during the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Ford Gloucester.

    Best regards,

    Keith
  • Rating 5.0
    Very helpful
    Response from Vertu Ford Gloucester
    Hello Christopher,

    Thank you for your review! We're glad to hear our service was helpful. At Vertu Ford Gloucester, we aim to provide the best experience for our customers, and we appreciate your feedback. If you need further assistance, please reach out. We look forward to serving you again.

    Best regards,
    Kerry
  • Rating 5.0
    Mo is always brilliant always tells you what you need to know he is a brilliant sales person
    Response from Vertu Ford Gloucester
    Dear Philip H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear about your positive experience with Mo. It's fantastic to know that he has been able to provide you with the information you need and that his service has left such a great impression on you. Your feedback is incredibly valuable to us, and we are delighted to have Mo as part of our team. If there's anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Kind regards,
    Matthew
  • Rating 5.0
    Very positive experience extremely helpful
    Response from Vertu Ford Gloucester
    Hello Christopher B.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a very positive experience with us at Vertu Ford Gloucester. Our team strives to be extremely helpful and ensure that every customer feels valued and supported. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Couldn't have been more helpful, Sam dealt with and explained everything to me.
    Response from Vertu Ford Gloucester
    Dear Patricia H.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that Sam was able to assist you effectively and provide clear explanations. Your feedback is incredibly valuable to us, and we are delighted to know that you had a positive experience with our team at Vertu Ford Gloucester. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

    Best regards,
    Liza
  • Rating 5.0
    Excellent advice, knowledge base and pleasant to deal with!
    Response from Vertu Ford Gloucester
    Hello Gregory,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our advice and knowledge helpful and that your experience with us was pleasant. At Vertu Ford Gloucester, we strive to provide the best service possible, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Tyler was fantastic, I even had a follow up call today.
    Response from Vertu Ford Gloucester
    Hello Rebecca,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Tyler provided you with fantastic service and that you appreciated the follow-up call. At Vertu Ford Gloucester, we strive to ensure our customers have the best experience possible, and it's great to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful/informative/all questions answered.i would highly recommend vertu Ford Gloucester
    Response from Vertu Ford Gloucester
    Hello Adrian,

    Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our team at Vertu Ford Gloucester to be helpful and informative. It's wonderful to know that all your questions were answered and that you would highly recommend us. Your feedback is incredibly valuable and motivates us to continue providing excellent service to all our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards, Dawn
    The Vertu Ford Gloucester Team
  • Rating 5.0
    Sam has been great throughout
    Response from Vertu Ford Gloucester
    Hello Nathan,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that Sam has been great throughout your experience with us. Providing excellent service is our top priority, and it's fantastic to know that Sam has met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Handled it all impeccably...even the dreaded number plate change
    Response from Vertu Ford Gloucester
    Hello Christopher

    Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our service impeccable, especially when it came to handling the number plate change. Our team at Vertu Ford Gloucester is dedicated to providing the best experience possible, and it's wonderful to know we met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Keith
  • Rating 5.0
    Very helpful over the phone and when we visited the showroom. No issues whatsoever. After sales care has been fantastic too.
    Response from Vertu Ford Gloucester
    Hello Danielle J.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful both over the phone and during your visit to our showroom. It's fantastic to know that our after-sales care has met your expectations as well. Your feedback is incredibly valuable to us, and we're delighted to have been able to assist you with your mobility needs. If there's anything else we can do for you in the future, please don't hesitate to reach out.

    Kind regards,
    Matthew
  • Rating 5.0
    Knowledge friendly was all brilliant
    Response from Vertu Ford Gloucester
    Hello Simone,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you found our team knowledgeable and friendly. Providing brilliant service is something we strive for every day, and it's fantastic to know we hit the mark for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Gloucester.

    Best regards,
    The Motability Scheme Team at Vertu Ford Gloucester
  • Rating 5.0
    Excellent service
    Response from Vertu Ford Gloucester
    Hello Alison P.,

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you received excellent service at Vertu Ford Gloucester. Our team is dedicated to providing the best experience possible, and your feedback is a great testament to their hard work. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 4.0
    Brilliant
    Response from Vertu Ford Gloucester
    Hello Simone,

    Thank you for taking the time to leave us a review! We're thrilled to hear that you found your experience with the Motability Scheme at Vertu Ford Gloucester to be brilliant. Your feedback is incredibly valuable to us, and we're always striving to provide the best service possible. If there's anything specific you think we could improve on to make your experience even better, please feel free to let us know. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Car knowledge exceptional very helpful..
    Response from Vertu Ford Gloucester
    Hello Christopher

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you found our car knowledge exceptional and helpful. At Vertu Ford Gloucester, we strive to provide the best service and expertise to all our customers, and it's wonderful to know that we met your expectations. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Dean
  • Rating 5.0
    Was excellent I can't remember man's name but he was lovely
    Response from Vertu Ford Gloucester
    Hello Paul S.,

    Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had an excellent experience with us at Vertu Ford Gloucester. It's great to know that our team member made a positive impression on you. Your feedback is incredibly valuable to us, and it motivates us to continue providing the best service possible. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back in the future!

    Best regards,
    Liza.
  • Rating 5.0
    Chris was a great help got the car we wanted in the colour and shape we wanted. The car was ready just as he said it would be. Thank you Chris for all your help.
    Response from Vertu Ford Gloucester
    Dear Andrew

    Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Chris was able to assist you in finding the perfect car in the exact color and shape you desired. It's fantastic to know that everything was ready just as promised. Your satisfaction is our top priority, and your kind words truly mean a lot to us.

    If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Vertu Ford Gloucester.

    Best regards,

    Dean
  • Rating 5.0
    Helpful. Appointment on time. Showed how everything works.
    Response from Vertu Ford Gloucester
    Hi Hannah. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
  • Rating 5.0
    Went in to order new car had ine available within a week. collected car a week later the whole process was stress free and easy to do.
    Response from Vertu Ford Gloucester
    Good afternoon Sam. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean
  • Rating 5.0
    Great service,love video sent of service.
    Polite staff
    Response from Vertu Ford Gloucester
    Good afternoon Vennessa. Thank you for the great review! We really appreciate you taking the time to feedback. We look forward to welcoming you back to the business again soon. Kind regards. Dean

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