Motability Scheme at Vertu Ford Gloucester

4.8
Rating 4.8
(210 reviews)
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Welcome to Vertu Ford Gloucester

Motability Scheme at Vertu Ford Gloucester{{name}}

Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs.

Vertu Ford Gloucester can help you by:

  • Confirming your eligibility for the Motability Scheme
  • Supporting you in choosing the right car
  • Arranging a test drive
  • Ordering and supplying your new Motability Scheme car
  • Servicing and maintaining your car

Contact Vertu Ford Gloucester on 03445585411 to make an appointment with our Motability specialist.

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Contact information

Address
Bristol Road
0
Gloucester GL2 5YB
GB
Get directions
Phone Number
Call Vertu Ford Gloucester on 0344 558 5411
0344 558 5411
0344 558 5411
Website

Visit dealer website

Email

Email us

Reviews

Find or leave a review on Google

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Showroom details
09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 18:30 09:00 - 17:00Closed Today
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Opening hours:
Day of the WeekOpening hours
Monday09:00 - 18:30
Tuesday09:00 - 18:30
Wednesday09:00 - 18:30
Thursday09:00 - 18:30
Friday09:00 - 18:30
Saturday09:00 - 17:00
SundayClosed

Motability Scheme specialists:

  • Steve Bill
  • Andrew Ridgway
  • Samuel Catlow-Hawkins
  • Chris Arnold
  • Michael Cherrison
  • Tyler Stanton
We recommend calling and booking an appointment before visiting.

Opening hours:
Day of the WeekOpening hours
Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday08:00 - 13:00
SundayClosed

Motability service specialists:

  • Brian Cunningham
  • Becky Groves
We recommend calling and booking an appointment before visiting.
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Accessibility features at Vertu Ford Gloucester

  • Accessible car parking
    The dealership has designated accessible parking spaces for customers. These spaces are clearly marked and are located in close proximity to the entrance of the building.
  • Accessible toilet
    The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access.
  • Automatic door entrance
    The dealership has automatic doors that open either with a sensor or a button. This means that you do not need to physically open the door to gain access to the dealership.
  • Designated quiet opening times
    This dealership has designated quiet times to make it easier for those who struggle with busy or loud environments. The quiet time will include turning off any background music and avoiding any tannoy announcements. Please contact the dealership directly for details of their quiet opening times.
  • Hearing aid assistance
    The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership.
  • Quiet area available
    There is a designated area at the dealership that has minimal background noise. This is a calming space to make it easier to visit the dealership for those who struggle with busy or loud environments.
  • Step-free route to premises
    This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. If it is not possible for the step-free route to be completely flat then there will be a ramp in place to facilitate step-free access.

Reviews at Vertu Ford Gloucester

  • Rating 5.0
    Excellent service and looked after me. Rated 100 percent. Thank you
    Response from Vertu Ford Gloucester
    Hello Louise,

    Thank you so much for your wonderful review! We are thrilled to hear that you received excellent service and felt well looked after during your visit to Vertu Ford Gloucester. Your kind words and perfect rating mean a lot to us and motivate our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards, Dawn
  • Rating 5.0
    Fantastic. Was very helpful in helping us choose the best car for my needs.
    Response from Vertu Ford Gloucester
    Hello Marie L.,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us at Vertu Ford Gloucester. It's great to know that we were able to assist you in choosing the best car to meet your needs. Your feedback is incredibly valuable to us, and we are delighted to have been of help. If you have any more questions or need further assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Very kind and helpful and treated me with lots of care and understanding abojr my disability needs
    Response from Vertu Ford Gloucester
    Dear Zoe I.,

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you found our team kind and helpful, and that we were able to meet your needs with care and understanding. Your feedback is incredibly important to us, and it’s wonderful to know that we could assist you effectively.

    At Vertu Ford Gloucester, we strive to provide the best service possible, especially when it comes to accommodating the unique needs of our customers. Your kind words and perfect rating are truly appreciated and motivate us to continue delivering excellent service.

    If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

    Warm regards,
    Matthew
  • Rating 5.0
    Good customer service
    Response from Vertu Ford Gloucester
    Hello Marie,

    Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our customer service at Vertu Ford Gloucester. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Matthew
  • Rating 5.0
    Excellent. Very friendly member of staff, explained how motability works and answered all the questions we asked of him. Nothing was to much trouble. Very professional.
    Response from Vertu Ford Gloucester
    Dear Gillian

    Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an excellent experience with us at Vertu Ford Gloucester. Your feedback is incredibly valuable and motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Great thanks sam
    Response from Vertu Ford Gloucester
    Hello Maria,

    Thank you so much for your kind words and for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with Sam at Vertu Ford Gloucester. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza
  • Rating 5.0
    Very pleased with the service we recieved.
    Very quick process!
    Staff was very helpful and friendly.
    Response from Vertu Ford Gloucester
    Dear Shelagh

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you were very pleased with the service you received at Vertu Ford Gloucester. It's fantastic to know that the process was quick and that our staff was helpful and friendly. Your feedback is greatly appreciated and will be shared with the team. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    Perfect an absolute pleasure
    Response from Vertu Ford Gloucester
    Hello Maria

    Thank you so much for your wonderful review! We're thrilled to hear that your experience with us was perfect and an absolute pleasure. At Vertu Ford Gloucester, we strive to provide the best service possible, and it's incredibly rewarding to know that we met your expectations.

    If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Dean
  • Rating 5.0
    Very helpful and very nice to talk with! Would definitely go back or recommend!
    Response from Vertu Ford Gloucester
    Hello Steven

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you found our team helpful and pleasant to talk with. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back to Vertu Ford Gloucester in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

    Best regards, Dawn
  • Rating 5.0
    ⭐⭐⭐⭐⭐ 5/5 – Outstanding Service from Steven Bill at Ford Vertu Gloucester
    I picked up my new Ford Capri this week and had the absolute pleasure of dealing with Steven Bill at Ford Vertu Gloucester. From start to finish, he delivered a level of service that genuinely deserves recognition.

    Steven was professional, knowledgeable and incredibly approachable throughout the entire process. He took the time to understand exactly what I was looking for, explained every detail clearly, and made sure I felt confident and informed at every step. Nothing was too much trouble — every question was answered with patience and genuine care.

    On collection day, the Capri was presented in perfect condition, and Steven went above and beyond to walk me through all the features and technology so I could drive away feeling fully prepared and excited. His enthusiasm and pride in what he does really showed.

    In a world where great customer service is becoming rare, Stephen truly stands out. Because of him, my experience with Vertu Gloucester was smooth, enjoyable and completely stress-free.

    I’d highly recommend Steven Bill at Ford Vertu Gloucester to anyone looking to purchase a new car. Ask for him by name — you won’t be disappointed.
    Response from Vertu Ford Gloucester
    Dear Joshua
    Thank you so much for taking the time to share your wonderful experience with us at Vertu Ford Gloucester. We are thrilled to hear that Stephen provided you with outstanding service and made your car purchasing journey smooth and enjoyable.

    Stephen is indeed a valued member of our team, and your kind words about his professionalism, knowledge, and approachability are greatly appreciated. We are delighted to know that he was able to meet your expectations and ensure you felt confident and informed throughout the process.

    It's fantastic to hear that your Ford Capri was presented in perfect condition and that Stephen's enthusiasm made your collection day special. We strive to offer exceptional customer service, and feedback like yours reassures us that we are on the right track.

    Thank you once again for your recommendation. We look forward to welcoming you back in the future and assisting you with any of your automotive needs.

    Best regards,Dawn
  • Rating 5.0
    Excellent service. Went through everything thoroughly
    Response from Vertu Ford Gloucester
    Hello Derek,

    Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you received excellent service and that everything was explained thoroughly during your visit. At Vertu Ford Gloucester, we strive to provide the best experience possible for our customers, and your feedback is incredibly valuable to us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    Best regards,
    Liza.
  • Rating 5.0
    Very polite, knowledgeable about the car made sure I had my mirrors set so I could see before leaving . Great Guy
    Response from Vertu Ford Gloucester
    Dear Carla S.,

    Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that you had a positive experience with us at Vertu Ford Gloucester. Our team takes great pride in ensuring our customers feel comfortable and informed, and it's fantastic to know that you appreciated the assistance with setting your mirrors and the overall service. Your kind words and perfect rating mean a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to seeing you again!

    Best regards,
    Liza.
  • Rating 5.0
    Friendly service, almost wanted to apply for a job and join the team!
    Response from Vertu Ford Gloucester
    Hello Kristofer

    Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Vertu Ford Gloucester. It's fantastic to know that our friendly service left such a great impression on you. If you ever decide to explore opportunities with us, we'd be delighted to have someone with your enthusiasm consider joining our team.

    We appreciate your feedback and look forward to welcoming you back in the future.

    Best regards,
    Dean
  • Rating 5.0
    Appreciated the time taken to explain the process and features of the car. Lots of information but it was made clear where I could find answers to questions once we left.
    Response from Vertu Ford Gloucester
    Hello Robin S.,

    Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you appreciated the detailed explanation of the process and features of your car. Our team always strives to ensure that our customers feel informed and confident, even after they leave the store. It's wonderful to know that you found the information clear and helpful.

    If you have any more questions or need further assistance, please don't hesitate to reach out. We’re here to help!

    Best regards,
    Matthew
  • Rating 5.0
    Very friendly made my application go smoothly and made sure it eas the right car for me
    Response from Vertu Ford Gloucester
    Dear Susan A.,

    Thank you so much for taking the time to share your experience with us at Vertu Ford Gloucester. We are thrilled to hear that our team was able to assist you smoothly and help you find the right car. Your kind words and perfect rating mean a lot to us, and we are delighted to have been a part of your journey with the Motability Scheme. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Best regards,
    Liza
  • Rating 5.0
    Very professional and helpful
    Response from Vertu Ford Gloucester
    Dear Anne

    Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service to be very professional and helpful. At Vertu Ford Gloucester, we strive to provide the best possible experience for our customers, and your feedback is incredibly valuable to us. If there is anything else we can assist you with, please do not hesitate to reach out. We look forward to serving you again in the future.

    Best regards,
    Dean
  • Rating 5.0
    It was done quick and it was all made clear to.me
    Response from Vertu Ford Gloucester
    Hello Steven

    Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a quick and clear experience with us at Vertu Ford Gloucester. Our team is dedicated to providing excellent service, and it's wonderful to know that we met your expectations. If you have any more feedback or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Keith
  • Rating 5.0
    Very very helpful and knowledgeable about the ev car i acquired from them.could not have been more impressed
    Response from Vertu Ford Gloucester
    Hello Adrian,

    Thank you so much for your wonderful review! We are thrilled to hear that you found our team very helpful and knowledgeable during your experience with us. It's fantastic to know that you are impressed with the electric vehicle you acquired. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your new EV!

    Best regards,
    Keith
  • Rating 5.0
    Staff very helpful and friendly always make us feel at ease , would recommend ford to anyone
    Response from Vertu Ford Gloucester
    Hello Jaydon,

    Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that our staff at Vertu Ford Gloucester made you feel at ease and provided you with a friendly and helpful experience. Your recommendation means a lot to us, and we are delighted to know that you would suggest Ford to others. If there is anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future!

    Best regards,
    Liza.
  • Rating 5.0
    There were some delays with the car due to the first one being damaged but it aas sorted quickly and efficiently and I am very happy with the service provided
    Response from Vertu Ford Gloucester
    Dear Koralea

    Thank you so much for taking the time to share your experience with us. We are thrilled to hear that despite the initial delay, our team was able to resolve the issue quickly and efficiently. Your satisfaction is our top priority, and it’s wonderful to know that you are very happy with the service provided.

    We truly appreciate your understanding and patience during the process. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

    Thank you once again for your kind words and for choosing the Motability Scheme at Vertu Ford Gloucester.

    Best regards,

    Keith

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